Account hacked and Paypal account charged

My account was hacked and charged. I changed my password but I still see new calls to India. Well done Microsoft!

Same case here. Account hacked around End of April 2013.. and Calls made to India, Pakistan and Cyprus.
Were you able to get credit back. Any help on how to restore the account?
Skype's Customer Service sucks - It is pretty shamefull that a voice telephony company can not put its customer service on skype voice call... and instead using chat only function. 

Similar Messages

  • Account Hacked and paypal charged.

    I recently tried to log in to my skype account, finding out that it got suspended a month ago after it got hacked, I just managed to get control back of  my account however for the short time the account had been hacked it is showing that a russian calling package was charged to my account via my paypal. however my paypal has no record of any charges from skype and also calls had been made from my skype account to landlines in Russia and all my emails from skype are now in Russian. I want to find out more details about these charges and what actually was accessed on my skype account and how they managed to log in. And also how to change the emails language back to english.
    Cheers.

    I think you may need to contact customer service regarding your concern.  However, I think they don't give refunds, or provide specific information in some cases.
    Just click the link below to see the instructions on how you can get in touch with the Support team ;
    http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Account hacked and credit card charged!!!

    I received today 3 emails from Skype. one about Skype Manager, one about Auto-Recharge and a last one about an order for 10 euro that has been made with my credit card. In my account info I fount a strange primary email address @ 163.com [hyperlink removed] and in skype manager setting there is an administrator with username [redacted to protect privacy] and me as a fellow member. The problem is that my credit card has already been charged with 10 euro but I cant see the transaction in my Purchase history page. I can see it only as last purchase of payment method but when I click on "Download this as printable invoice" the "Oops, something went wrong..." page appears. Please help!!

    Hi, Psideras, and welcome to the Community,
    First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this.  Thanks!
    If you have not already done so, change your Skype account and payment method account passwords immediately.  Report the fraudulent charges to your payment method issuer and to Skype Customer Service. 
    You will need to contact Skype Customer Service to sort this, and to assume control of your account.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you must contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request. You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started!
    Best regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Friends account hacked and sending links

    My friend Criken959 got his account hacked and is now sending links to me that might contain possible Trojan as so said on the forums if I can get an administrator to see this and help Criken959 me and My friend would both be very thankful

    It's a virus and most likely not a hacking issue. Very similar or identical to cases previously reported here. Please try the following procedures -
    http://community.skype.com/t5/Windows-desktop-client/Skype-spam-virus/m-p/1092504/highlight/true#M82...
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • Problems with Itunes store and Paypal account.

    Hi - Recently I was purchasing an app from the store and it said there was a problem with my Paypal account. I use that account all the time and it was in good standing and nothing changed with the password etc.
    So I went to the Itunes account, edited the paypal account information as I noticed that it was showing my email address and not my paypal address. After finishing the process successfully it still shows my email address and not my paypal address (they are different). What gives? How do I fix this???

    Try changing your country selection in the iTunes Store page within iTunes to the one you are using now - seems resetting the country back to itself can help. Did for me.

  • How can i change my apple ID account to and MobileMe Account and will i lose all my purchases ?

    how can i change my apple ID account to and MobileMe Account and will i lose all my purchases ?

    I think I want to do the same thing!  I want to change my Apple ID which is an email address to my MobileMe email address.  When I try to do this, I get a message that says I can not do this!  Any suggestions?

  • I tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until Mar

    i tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until March 11, 2015. can you please tell me what the issue is and what i need to do to fix the problem.

    The CC purchased in March 2014 is active & working. Please follow :
    Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    In case the issue is still unresolved, you can use the Contact Support link in the above links.
    Regards
    Rajshree

  • Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since

    Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since. Sad that we can't do any updates to equipment I've spent so much money in. Hope this is resolved real soon.

    Who exactly are you addressing this post to? And what exactly are you posting? We are just users like you, and have no idea what you are referring to. If there is something you would like to ask - user to user - please do so. Otherwise, you are wasting your time complaining about Apple, since we are not Apple.
    GB

  • Link between MM accounting Document and FI accounting Doc

    Hi,
    How to get a link between MM accounting document and FI accounting document.
    Is there any standard report available.
    Regards

    the link is here:
    SPRO --> MM --> Valuation and account determination --> Account determination --> A/c determination w/o wizard -> inside this check every trasaction...
    Hope it helps...
    Regards
    Priyanka.P

  • What is the difference between /assets/account/import and /data/account ?

    Does anybody knows what is the use of /assets/account/import and /data/account.
    What is the difference between these two and their functional use.
    thanks

    /assets/account/import is used in the context of performing account file uploads through the E10 UI. If you navigate to Contacts > Accounts > and click Upload in the top right corner (above search), you'll get the upload wizard:
    The moment you click the cloud icon and select a file, two actions take place:
    1) POST to /assets/account/import is made, where you are passing the name, import source and purpose of the import. The response includes the id of the new import object you created
    2) Another POST to /assets/account/import/{id}/csv is made, which includes the data in your chosen file
    Afterwards, you perform the mappings and go to step 4 of the wizard. When you click Finish, another two actions take place:
    1) PUT /assets/account/import/{id} to update the import definition with your mappings from Step 3
    2) POST to /assets/account/import/{id}/queue to send this import into the import/upload queue. At this point it becomes visible from Setup > Integration > Inbound > Reporting > Upload History
    Note that this workflow is not meant for client use, but rather helps facilitate UI functionality for marketing users. You should be using Bulk API to add or update records, which also confers other advantages such as the ability to use syncActions. The only functionality not available in Bulk API which is available through this workflow is the ability to delete Accounts. For obvious reasons, its recommend that you do NOT automate the deletion of any records. Accounts especially are not subject to any band limits or rates, so its best to have Marketers remove them as needed.
    Regarding the second part of your question, the /data/accounts endpoint will provide you with up to 1000 account records when using GET. A POST can also be made to create a new account record (company) within Eloqua. Otherwise, GET /data/account/{id} will retrieve the details of a particular record and PUT /data/account{id} will update a particular.
    Best regards,
    Bojan

  • Account hacked and charged

    My account was hacked and someone charged a subscription  for Ukraine calls.  This went through my PayPal.  I have notified paypal, cancelled my subscription of Skype Pro, and changed my password. This is the only place I can find to request a refund of this money.  Please advise how to proceed.  My low usage doesn't qualify me for chat.

    I think you can contact customer service for further clarifications and advice.  However, I'm not certain if they are offering refunds in cases of hacked accounts.
    Just click the link below to see the instructions on how you can get in touch with the Support team ;
    http://community.skype.com/t5/The-Skype-Lounge/How​-to-Contact-Skype-Customer-Service/td-p/2056783
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • Account Hacked and Charged 25€

    My skype account hacked today and charged 25€ and dropped 5€ before i change my password.I deleted all credit card infromation after that.All calls going Tuvalu.
    Can skype refund my money ? 

    I think you can contact customer service for further clarifications and advice.  However, I'm not certain if they are offering refunds in cases of hacked accounts.
    Just click the link below to see the instructions on how you can get in touch with the Support team ;
    http://community.skype.com/t5/The-Skype-Lounge/How​-to-Contact-Skype-Customer-Service/td-p/2056783
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • Account Hacked and Suspended and "Restricted"

    My account was hacked and someone charged several hundred dollars to my PayPal account.  Skype quickly remedied the fraudulent charges, and I have changed the passwords of both Skype and PayPal.  But now my account is "restricted" and I cannot add money to make calls.  Can someone help me to get the account unrestricted?  Thanks

    Hi, faizanbajwa, and welcome to the Community,
    Generally speaking, we do not have access to Skype acount records here in the Community; you must contact Skype Customer Service directly.  You may even need to set up a new account in order to recover your old account, if you cannot use your old account at this time.
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you wish to contact Customer Service, skip past Step 2 of the instruction where you will be presented with FAQ articles and other information, which may prove helpful, and proceed to Step 3, Continue Support Request.
    I would also recommend changing your e-mail account password as well as that of any saved payment method that you had on file.  If you employ a third-party payment processor such as PayPal or Moneybookers, change those account passwords as well as proactive measures.
    Further, run you preferred anti-virus/malware/spyware software using the most recent virus signature files to ensure your computer did not get infected.
    Best regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Account hacked and now I can't cancel subscription...

    Ok, I'm really pissed off right now, so I try to keep calm and not swear.. so here's what happened:
    - Last month I couldn't get into my account anymore with the same login details
    - after a lot of hassle, I was able to get back in, but was forced to log in with Microsoft account instead my original Skype account xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx​xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx​xxxx
    - I got an e-mail stating an invoice of 60 Euros for 800 mins to Ukraine(!). I don't know anyone there, no way I would want to call anyone there.
    - I assumed my account had been hacked so I changed all passwords, etc.
    - Now, 1 month later, my account is charged again. Turns out the hacker bought me a monthly subscription for 800 mins to Ukraine, jaaaay! 
    - I tried to cancel the subscription, but I get a "OOPS, something went wrong" message and it tells me to contact support with this ID : ID: REQUEST-6329897c/2014110912
    - I tried to just disconnect the Paypal payment to prevent any more charges, but then it states I should cancel the subscription first. AAAAAAAAAAHHHHHH!
    - So WHERE XXXXX  IS SKYPE SERVICE?!?! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx​xxxxxxxx there is NO way to actually send them an e-mail about it. 
    Just leave it up to the community right? 
    So basically I want two things: refunds for both transactions of 120 euro in total (somehow my account only shows the last one, probably, because I had to switch to a MS account login) and disconnection of the Paypal payment method, so this can never happen again.
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Hugob1980 wrote:    there is NO way to actually send them an e-mail about it. 
    Hello
    This link should take you to Live Chat.
    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Account hacked and admin access transferred to new...

    I'm hoping I can get help quickly with this. I have a business account and my user id: "[Removed for privacy]" has been the admin for over a year, since I've opened my account. Recently, my account was hacked from someone from Algeria and administrator access was changed from my id to a different one, that I don't have access to. Then $300 was charged to my credit card and all these Algeria calls were made!!! My bank is refunding the amounts, but still, it put me in a major bind. I would have though that Skype would have seen this fraudulent activity and put a stop to it, but nothing happened.
    How on earth do I restore admin access to my user id? Now I can't do anything with the limited access I have.
    Thanks in advance for the help.
    Eric

    I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
    https://support.skype.com/en/faq/FA1170/how-can-i-​contact-skype-customer-service
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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