Account hacked, email changed without my request

My account is stolen, email was changed without my request and without confirmation.
Hacker changed password.
I already sent a  support request. Support Request Number:1299247654
Hacker attempt is attempting fraud with people in my contacts.
Please, block him as soon as possible. Review my case and return my account to its original email address.  Please responed on following email: [e-mail removed for privacy and security]

Succesfully resolved in two hours after request. Thanks!

Similar Messages

  • Account hacked (email changed)

    I received an email titled "We've updated your email address". this mail told me that my previous (the correct email) -snip- has been changed to (hacked email) -snip-.
    I keep seeing messages saying to go to https://support.spotify.com/uk/contact-spotify-anonymous/ but this is wrong because I entered my problem there in the text box and sent it and it reported "We'll get back to you at -snip- as soon as we can." so it isn't anonmous at all and now the hacker has possibly a few more details about me.
    There seems no clear way for anyone to report this issue, what do I do now ?
    You should be notifying people that your service has major security breach issues, this is not just a random person who has guessed my password..you (spotify) have been hacked and someone has taken my details from you.
    I have been a paying premium member for many years with you and i'm not happy about this one bit, can one of your staff please tell me exactly what I should now do to get this rectified.
    Regards

    Update: Spotify got back to me and over the following couple of days my account was restored, so different email and passsword on the account so fixed basicaly. BUT !!! Yesterday I look at my playlist and find things I have not added !! I delete them, I changed the password on my account after disconnecting all devices from my account.
    Today I start playing music and it cuts out, I click "choose device to play on" only to find there is a mobile device playing music that is not in my playlist.
    What is going on ? This is not my end, I have not had my emails accounts hacked..spotify has been hacked or there is some majot security flaw in the software, I also KNOW this as fact because since this happened a little research and web searching I discover public/private forums selling spotify acccounts. pic attached is the person/persons using the account I frikkin pay for !

  • Email changed without my permission!

    My Skype was just hacked and my email was changed without my permission, how do I recover my account?!

    JordanJDi wrote:
    My Skype was just hacked and my email was changed without my permission, how do I recover my account?!
    In your case, you need to contact customer support. They may ask you to answer some verification questions to prove that you indeed own that account, before they can assist you in resetting your password - Just open the link pasted below to see the instructions on how to get in touch with customer service -
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • Skype account hacked, information change can not r...

    Dear Skype community,
    My business skype account was hacked, password and and all information was change in it, I lost access to it complicit. I have Skype premium with over 1000 contacts in it and can not get any help. 
    I've tried all skype links and nothing, it will recognize my email, but for the other skype account, it will not recognize my credit card and name.
    Please provide link or email for customer support. 
    Everywhere I look skype wants me to log in and report the problem, the PROBLEM is that I can not log in anywhere, so I can not restore any of my info. Email that I registered account shows different (also one of my skype accounts, but no the main one). 
    For 3 days I've been trying to get help and nothing so far. 
    My email also been hacked and all the info was lost in it.
    Please advise.
    Need help immidiatly

    Hi, kirilblr,
    No need to double-post; doing so is in violation of Community rules.
    I replied to your enquiry here: http://community.skype.com/t5/Security-Privacy-Trust-and/just-found-some-has-been-using-my-account/t...
    Best,
    Elainem77
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Changed name on account, services were changed without permission for more $$

    Hi, I'm trying to resolve a situation that has me baffled. I recently moved and had to sign up for new FiOS service at my new apartment last week (I had FiOS at my old apartment, but couldn't just transfer my services because Verizon didn't offer those plans anymore, so I signed up for a new triple play bundle for the new apartment). Everything was installed and I was up and running on Thursday. Good stuff. Fast forward to today, when I realized that the last name on my account needed to be changed, so I called this morning to change the last name. I then get an email from Verizon saying that my new plan would be $10 extra a month, and that I would now be looking at a $250 bill come August (versus the original $172 I was quoted for August) because I changed my last name. Huh? It turns out the representative I talked to this morning changed my internet from 50/50 to 75/75 without my permission for an extra $10 a month. I later discovered that when you change your name on your Verizon account, Verizon considers this to be an act of signing up for a new plan, which the representative never disclosed to me during our conversation. Had I known this, I would never agreed to change the name and just left it as it was. But now it's too late, and I've been signed up for a more expensive monthly plan that I didn't agree to. What's worse, no one can explain to me why I'm looking at a $250 bill for August. If the bump up to 75/75 internet (which I didn't authorize in the first place, but okay fine, let's say I accept the unauthorized change) was an extra $10 a month, the prorated amount should not have changed the expected bill in August from $172 to $250. Something is very wrong here and things do not add up. I have called back twice now and gotten nowhere with the people I spoke with. Is there any other avenue I can take to get answers to what is wrong here?  Thanks in advance.

    Hi stormgrl,
    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

  • My adobe account was hacked and compromised, emails were sent out on one of my accounts.  I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?

    my adobe account was hacked and compromised, emails were sent out on one of my accounts.  I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?

    I have contacted them, but apart from letting them look at it and deal with it, is there anything I can personally do myself? Or is it just a matter of waiting for me now?

  • Recovery email addressee changed account hacked

    Dear sir i have submitted the recovery form 2 times and i got Email regarding account release but still my account is hacked and i m not able to recover it ,as the hacker has changed the password , Recovery Email adresses and other details also .can you please help me out i m having skype premium on my both account but i see i haven't got any benefit of that as i m not able to go through live chat option also .My Hacked skype username is "[removed for privacy]" Please Fix it as soon as possible

    Update: Spotify got back to me and over the following couple of days my account was restored, so different email and passsword on the account so fixed basicaly. BUT !!! Yesterday I look at my playlist and find things I have not added !! I delete them, I changed the password on my account after disconnecting all devices from my account.
    Today I start playing music and it cuts out, I click "choose device to play on" only to find there is a mobile device playing music that is not in my playlist.
    What is going on ? This is not my end, I have not had my emails accounts hacked..spotify has been hacked or there is some majot security flaw in the software, I also KNOW this as fact because since this happened a little research and web searching I discover public/private forums selling spotify acccounts. pic attached is the person/persons using the account I frikkin pay for !

  • My account has been hacked + my email changed + my...

    ( i post here with my cousin skype name (alijki) ehsanjt98 user community )
    im' ehsan / shanbehzade
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  • BT email accounts hacked

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    I run a computer support business and over the last few days over 60 of my customers have had their email accounts hacked and spam email sent out to everyone in their address books
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    I know in some cases it is not always your fault and down to customers choosing stupid passwords, but not helped when your helpdesk resets passwords to things like welcome1 or london12 and the customer then never resets them (when threy should be forced on first login to change them)

    wingers wrote:
    Hi
    I run a computer support business and over the last few days over 60 of my customers have had their email accounts hacked and spam email sent out to everyone in their address books
    I have virus scanned most of the computers and all are clean - so it appears the webmail password was hacked and someone gained access
    This happens quite regularly now with BT - but I don't see it hardly ever with other email providers and I have a lot of customers
    What is BT doing about this -as I have a lot of angry customers who are ready to leave BT and go elsewhere if you cannot improve your security!
    I know in some cases it is not always your fault and down to customers choosing stupid passwords, but not helped when your helpdesk resets passwords to things like welcome1 or london12 and the customer then never resets them (when threy should be forced on first login to change them)
    Hi.
    Have you asked these "customers" if they have received anything recently, or clicked on anything not expected ? Do they all use the same things like facebook or other social sites ? Are they connected in anyway, or have they just come to you for help ?
    If I may be frank, why did they come to you initially rather than contacting the free BTinternet helpdesk ?
    Webmail password change is the same for all ISPs, not Yahoo! specific. If the helpdesk gives the user a new password, then really it should be down to the user to make sure they alter it themselves. Clearly people don't do this, but even if the helpdesk said to do it - some people will still not do this.
    You say you don't see it hardly with other email providers, that implies that it does happen. What other mail providers for example ? BTYahoo! is one of the largest in the UK, so it's not unlikely that more would be seen than for some other ISPs.
    http://www.andyweb.co.uk/shortcuts
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  • My account was hacking and account name was change...

    My account was hacking tonight and account name was change. I lost all my contacts and conversations and all money. How can I change the name on the account now on my name and how can I have all my contacts back?

    Change  your Skype password
    https://login.skype.com/account/password-reset-request
    Please see-
    https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
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    Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
    If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

  • Re: Email account hacked - mods please help

    Hi All,
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    Many thanks & regards

    Pleasure_principle,
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