Account has been plocked

Account has been blocked
Please help me to lift the ban
thanks

I think you may need to contact customer service regarding that matter.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
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When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB

I am trying to use ichat and when I try to log in it says my account has been suspended bc of suspicious use...help

i am trying to use ichat and when I try to log in it says my account has been suspended bc of suspicious use...help

Hi,
I would guess this is an AIM valid Screen Name such as an Apple issued @mac.com account.
I would also guess you travel to other countries.
There have been several posts about @mac.com names and people who travel and use their Screen Name elsewhere having the name Suspended.
Can you Log in here https://settings.aim.com/ ?
Is this where you saw the Suspended message ?
For AIM issued name the answer is to change your Password as this tends to prove you own the account.
This does not work for Apple IDs used as AIM Valid Screen Names as AIM can't tell when the password is changed (They can only see it when you log in)
AIM's Suspended Account page has an email ([email protected]) on it to contact if your account remains Suspended.
However you need to be very clear that you have an Apple Issued Name and that you know that resetting the password that works for AIM Names and that you would like them to reset the account.
More recently this has been a sticking point. It seems the Contact you get does not always know about the agreement that AIM recognises Apple Issued IDs as Valid Screen Names and that the AIM servers can only view the passwords at specific times (or at least confirm them) so you changing it will make no difference and that they have to step in manually.
10:39 PM Saturday; October 20, 2012
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I have Words with Friends app on iphone and game on computer. When I try to play with Facebook friends message says" Account Already Connected. This Facebook account has been connected to another user." How can I play game on iphone or my pc?

I have Words with Friends app on my iphone4S and the same game on computer. When I try to play Words with Friends with Facebook on the iphone the message says" Account Already Connected. This Facebook account has been connected to another user." It is connected to my computer. How can I play game on iphone?

Hi Grandmaz5,
If you are having issues connecting to Facebook on your iPad, and you have already troubleshot the Facebook app itself, you may want to check the built-in iOS settings for Facebook; you may find the following article helpful:
iOS: Using Facebook, Twitter, and other social network accounts
http://support.apple.com/kb/HT5500
Regards,
- Brenden

When I go to update my apps on itunes, it says my account has been disabled. I've done everything I know to do to no avail. I've changed passwords, I've done it all about a hundred times, but I can't get to the bottom of it...HELP Please :)

Hi,
I am about to pull my hair out. My itunes account has been disabled............or at least that's what it says everytime I want to update my apps....I can't do it. Then it sends me to a useless web address www.apples.com/itunes/storesupport/forassistance it never helps me. I've changed my password, etc. But I can't get my apps updated or the "Apple" in the sky to fix it...I don't know where to go for customer service....Any suggestions?
Thanks
Kathy

I updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
Hope this helps!!!

My Apple ID account has been disabled.

My Apple ID account has been disabled. Whenever I try to login to my account to update apps on my mac or iPhone, I get a message that my account has been disabled. If I try to reset my account, I am told to enter the Recovery Key from my two-factor authentication setup. While I do have two-factor authentication on, I never saved the recovery key. A few days ago I called Apple Support and they eventually told me that the account would be unlocked unlocked after 8 hours, and then I could try my password again. This is obviously not the case.
I'm trying to figure out my next steps. Obviously Apple can't reset my account over the phone. However, the website seems to indicate that I will have to create a new account. Is there a way I can prove I am the owner of my account? Like if I brought my macbook and/or iPhone into the Apple store, would they be able to verify my account/identity and open my account? Also, if I needed a new account, would I be able to transfer my purchases over from my old one?

I doubt the Apple store could do anything. They would end up calling Apple support too. If you called support and they agreed to unlock the account but haven't, call them back.
Apple officially states that purchases are permanently tied to the Apple ID used to purchase them and can't be transferred. You would have to ask if they could/would do this under the circumstance.

HT5312 My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to use "forgot" it goes to the e-mail address that is frozen. How can I gain access to my e-mail address

My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to reset my password the instructions are sent to the e-mail address that is frozen. How can I get Apple to remove the frozen status from my e-mail account?
<Email Edited by Host>

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

My usual iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc..

My usual Apple ID/iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc.. How do I get the Apple ID I want to use working again? Help.

Hi JkeeneSoldano,
Thank you for visiting Apple Support Communities.
To regain access to your Apple ID, try to reset your password using one of these methods:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
From:
If you forgot your Apple ID password - Apple Support
If you need to use the email verification method but don't receive the reset email, see this link for more help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy

My old account has been delete how can i open my old account

my old account has been delete and my phone ask my to use the old account
what i have to do ?

Delete the old account and enter the new information.

I forgot my password for my email, then I cant remember my passwordfor my icloud, how can I reset my password If I feed the wrong birthday for my email/account... Now my account has been disables.. please please please please help me

I forgot my password for my email, then I cant remember my passwordfor my icloud, how can I reset my password If I feed the wrong birthday for my email/account... Now my account has been disables.. please please please please help me

You will have to call Apple and speak to someone in account security.

I forgot my Apple ID password and I can't reset it because my email account has been closed and the security questions don't work

I Forgot my Apple ID password and I can't reset it because the related email account has been closed and the security questions don't work! How do I solve this? Thank you.

Click here and contact Apple.
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How can I delete SKYPE to GO - my account has been...

How can I delete SKYPE to GO???? My account has been hacked and a SKYPE to Go account has been set up with I number I am unable to delete. It has proved impossible to contact anyone at SKYPE to inform them of this and to ask for assistance in deleting the account. My credit card has already been debited for calls I have not made. I am just beginning to realise that SKYPE has very little interest in the security of its customers account. I would be really grateful for any help the SKYPE community can give me to delete this SKYPE to GO account. If anyone has contact details for SKYPE that would be much appreciated. Many thanks

Hi, Hannah84000, and welcome to the Community,
Please keep trying to contact Skype Customer Service. I have read that people are experiencing problems reaching them, however try using a different browser, and be on the alert to accept a pop-up dialogue box window that would appear if you are directed to start an instant message chat with a customer service agent.
People are getting through; sometimes is takes more than one or two attempts. Skype is aware of this.
Kind regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

Am I able to find out how many times my ICloud account has been accessed?

Am I able to find out how many times my ICloud account has been accessed?

I'm afraid iCloud doesn't provide access logs.

Can't access my email. Receiving error message that my account has been suspended and that I need to contact customer service. How do I get a phone number?

The details are in the question. Receiving error message that my account has been suspended. Looking for a phone number to call and speak to someone. Or, please have someone call me at '''*removed*'''.
'''Phone number removed by moderator to protect privacy'''

Note that mozilla does not have a phone number and would never charge for services, if there is a page that says so, its a lie.

Account has been plocked

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