Account has locked!pay your outstanding balance ? so what am i supposed to do ?

I have a problem about billing information. "The billing of a previous purchase has fail because your payment card was declined. Please provide valid payment card information and lick Done to pay your outstanding balance..." . So what am i supposed to do? how i can use my account continue..Please help me!

You will need to put in a valid payment method e.g. a credit card (I don't think that debit cards are still accepted) that is registered to the same name and address as on your iTunes account and was issued by a bank in that country, or possibly (if they are available in your country) you may be able to use iTunes gift cards - until any outstanding amounts have been paid you won't be able to buy or download content from the store.

Similar Messages

  • How do you pay the outstanding balance on your iTunes account?

    I have an outstanding balance on my iTunes account somehow, and o can't download anything or update anything on my phone, it just tells me to update my card info and then tells me my security code is invalid. Which it's not. I could update my stuff on the computer but I had to uncheck the box that says "authorize this card to pay the outstanding balance on your account" I have enough money to pay the balance, but I just wanna know know
    How to pay the dang thing so I can fix everything and make it so
    I can download the stuff again.

    Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

  • I cannot pay my outstanding balance as Apple will not let me.

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    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I bought an iphone 4, but then exchanged it for a 4s. When they exchanged it they put the refund of the 4 onto a gift card and then i payed the outstanding balance with my bankers card, if i want to get a total refund will they split it?

    I bought an iphone 4, but then exchanged it for a 4s. When they exchanged it they put the refund of the 4 onto a gift card and then i payed the outstanding balance with my bankers card, if i want to get a total refund will they split it between a gift card and my bankers card?

    Expanding on what Tim said to make sure it's clear, only the carrier to which the iPhone is locked can authorize unlocking. If Optus is the original carrier, as would seem to be the case, O2 would not be able to unlock it. Only Optus can authorize the unlock, so you'll need to contact them. They say, though, that only the account holder can apply for unlocking, so you might not be able to get it unlocked and will have to work through the person from whom you bought the iPhone.
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  • HT3552 I am unable to pay my outstanding balance

    I am trying to pay my outstanding balance using my different card but its saying me to check my card info. But i am entering correct card info.

    Make sure all fields are entered correct include things like home phone number and that billing information matches exactly to the billing information thatthe credit card company has. If it still looks right and is not working contact the credit card company and then the iTunes Store support team.

  • HT201209 can i used a itunes gift card to pay my outstanding balance

    Please help me, I wanted to know if I can use a itunes gift card to pay my outstanding balance in the itunes store, or do i have to put in a new credit card, because the old one was declined.

    So I can pay my outstanding balance without having to put in a new credit card, Because i really do not want to put in a new credit card, i rather just go and buy a itunes gift card insted.

  • My iPhone 4S has locked up while updating the ios. what do I do?

    my iPhone 4S has locked up while updating the ios. what do I do?

    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. Then try it again.

  • My iTunes account suddently locked. Whay is that? What can I do to unlock my account?

    my iTunes account suddently locked. Whay is that? What can I do to unlock my account?

    Read:
    Apple ID: Contacting Apple for help with Apple ID account security

  • I have just rented a film through my Apple TV (2) which I cannot play, The screen says "HDCP is not supported by your HDMI connection". What am I supposed to do about this?

    I have just rented a film through my Apple TV (2) which I cannot play. The screen says "HDCP is not supported by your HDMI connection." What am I supposed to do about this? Thanks in anticipation.

    Welcome to the Apple Community.
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  • I have IPhoto version 9.5.1. I cannot export pictures, the following message appears: "iPhoto cannot import your photos because there is not enough free space on the volume containing your iPhoto library." What am I suppose to do? I have a Mac mini.

    I have IPhoto version 9.5.1. I cannot export pictures since the following message appears: "iPhoto cannot import your photos because there is not enough free space on the volume containing your iPhoto library." What am I suppose to do? I have a Mac mini which properly used can perform any reasonable task, the problem is I do not know what to do.
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    Hmm... that was labelled:
    As a Test:
    In bold and all
    Try repair the main Library:
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    Regards
    TD

  • Paying an Outstanding Balance???

    I have an outstanding balance of $35.95, and have been trying to pay it off with my mastercard gift card. I have two, and each has about $16 on it. Is there any way I could pay some of it off with both of the cards?
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    To the best of my knowledge, the iTunes Store does not accept gift cards from other issuers, only true credit cards and debit cards or iTunes prepaid cards. I'd suggest you get iTunes cards and redeem those; that should take care of your balance. Many retailer carry iTunes cards, including most grocery store chains, and you should be able to use those Mastercard gift cards to purchase that way.
    Regards.

  • HT201342 My I pad mail account has "locked up" can't send or receive nor access my emails  - any ideas why and how to fix it!

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    I have an outstanding balance on itunes. I purchased an itunes card to pay it off, but when I redeemed the card, it just posted to my account instead of paying it off.

    I would also like an answer to this question as I am having the same problem!

  • My Account is locked. System password i forgot, what should i do now.

    Dear.
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    Plz help me.
    Thanks
    Abbas

    hello,
    From the command line try:
    run>>>>cmd>>>then type:
    sqlplus / as sysdba
    SQL*Plus: Release 10.2.0.4.0 - Production on Tue Mar 15 13:30:48 2011
    Copyright (c) 1982, 2007, Oracle.  All Rights Reserved.
    Connected to:
    Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production
    With the Partitioning, Oracle Label Security, OLAP, Data Mining
    and Real Application Testing options
    SQL>If you are getting error please paste the the error here so that we can help
    Kind regrads
    Mohamed Elazab

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    I need help with my itunes on my iphone!!!

    You can only see a cutdown version of your purchase history on your phone (and optionally contact iTunes Support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com - it's only on a computer's iTunes that you can see your full purchase history

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