Account hasn't been charged but I have a tracking number
My checking account still hasn't been charged for the iphone yet it says my phone has been shipped and is in Ontario, CA. I also have a tracking number... Anyone else have this issue.
same here but Verizon usually withdraws the money once the phone is signed for... dont worry you didnt get lucky hehe
Similar Messages
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I bought a gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I bought a gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?
Help you what?
We are itunes users just like you.
Not sure I understand your question.
Please explain. -
Purchased the gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?
I'm sorry, I do not fully understand your question. However if you are looking for the email address which you have used for your iTunes account, you can find this out by using the "get info" command on any items you have previously purchased from iTunes and navigating to the summary tab.
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since getting the 'new' ipad, my old one hasn't been used. I tried it early today and it does nothing. It has been on a charge for a few hours now, the apple logo screen blinks occasionally but that is still all it will do? Is this normal and will eventually work or is something wrong with it?
Maybe it has taken umbrage at being dwarfed by the new model!
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe! -
Account hasn't been charged-"Order could not be found." = One sad day. Help?
That's my order number(s). I ordered today at about 8 am, and nothing has been charged to my checking account. Also, everytime I try to check my order status, it gives me the lovely, "Order could not be found." - message. Should I be worried?
cathied wrote:
Are you using your order reference #? I was using the actual order # (oops, I hadn't finished my coffee yet).
I would think that if you have the confirmation you're all good. I can a $0.00 authorization from Verizon on my account, but they've not charged my card. Most people whose cards have been charged also show a "shipped" status, so I wouldn't worry too much about it if you have the confirmation. If you don't see it tomorrow maybe call *611. You probably don't want to call today because there are a lot of people calling 5-6 times just to see if their order has shipped yet and comparing answers so they can come on here and complain about the inconsistent answers LOL!
Let me clarify- You SHOULD be using the order reference # and NOT the order number. Sorry.. -
I keep getting an "unable to download song" error when I purchase a new song from itunes. The same thing happens when I purchase audiobooks as well, can anyone help? I am connected to wifi all day and they still dont' download.
It seems to me that the battery is dead or y have a hardware problem
Place the iPod in recovery mode using one of these programs and thenretore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
help how do i go about gettin what iv paid for ???
Contact iTunes
Apple - Support - iTunes - Contact Us -
I purchased some FIFA 13 points on my iPad. My iTunes account has been charged but I have not received the points? Has anyone else experienced and resolved this?
Bladerider900 wrote:
Thanks ...
You're Welcome. -
Purchased gift have been charged but recipient not received gifts even after resending
Purchased gift cards and have been charged but recipient not received them despite resending t least 6 times
They've checked the spam folder as well as the inbox on the email account that you sent them to ? If they aren't in spam either then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My iPod Classic 120GB makes a clicking noise when syncing with iTunes and will not sync. It will not turn on at this time and has been charged but does not hold the charge. After trying to sync, iTunes states that iPod must be restored. Have tried to do this but not successful, I receive an error code and have done the troubleshooting steps for the error and I am still not able to sync or use my iPod. HELP?
Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy -
My Mac has been stolen, but I have my iCloud account setup. The "find my mac" app has found the apartment block it's in, but I need an IP address for the police to go and claim it. Is there a way to see the IP address of my Mac through iCloud? I've tried to get the IP address through Gmail and Dropbox but no success. Is there any software that updates automatically that I could find the IP address through?
Shouldn't the IP address be on the box you bought the machine in? If you have the box, take it to the police as evidence that it's your machine. If I were you, I would set the firmware password when you get it back, but make sure you have the password written down in a safe place. If you forget it, there's only two ways to reset it. Either pay $400+ for the tool that can do it, or pay almost nothing for Apple to do it, I think it depends on where you live. The firmware password is this encrypted password and it can't be hacked either. The password prevents anyone from booting the machine into recovery mode, thus preventing them from restoring the computer to factory settings or performing any other functions. It's not stored in the hard drive so replacing that will be of no use either.
I hope you get your Mac back and I hope this was helpful! -
I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process?
Hi nickel13,
What is the problem you are facing?
Is this happening with a single PDF file?
Regards,
Florence -
'm trying to transfer my apps from my iphone to my laptop but it tells me to authorize my computer and when i do it says my account hasn't been used yet what do i do please help
iTunes menu > Store > Sign In
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I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?
Hi Little Orchard,
Welcome to the Support Communities!
Are you downloading to a computer or an iPhone, iPad or iPod Touch? I would first suggest signing out of the iTunes Store and restarting your computer or device. Then log in and look for your purchases again. If you are still not able to access your content the article below will get you connected with the iTunes Store Support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy
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