Account hijacked, $450 in charges so far and no re...

Yesterday I noticed about $300 in pending charges from Skype on my credit card. When I looked at the email address associated with the account I noticed that someone had managed to change the email address on the account to one that is not associated with me. I imediately contacted skype to report the issue.
It's been 24 hours and I have not heard a peep from Skype support. Minewhile the hacker rang up another $135 today. WTF Skype? That kind of customer support is downright emberassing!

When iMessages stops working, so does Find my iPhone. The internet, email, and everything else works fine.
However, after posting my message on 11 July, I was again trawled through many messages regarding this problem, realising it was happening to many others.
I also noticed that there were quite a few postings stating that altering the DNS Server from 10.1.1.1 to 8.8.8.8 fixed the problem.
I made a note of this, and sure enough (before I'd lost the piece of paper with my note) iMessage let me down again. I immediately changed the DNS Server as directed - and it worked!
Now I find that my brother and nephew had also given up on iMessage on their iPads, even though it worked on the iPhone. Once they changed to 8.8.8.8 they too found things worked smoothly.
I'm hoping this is going to be permanent solution to my problem.
cecilia_000_99

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This payment cannot be completed and your account has not been charged.

I Have been tryin to purchase a nintendo gift card off ebay for my little brother but it seems like every time i try to purchase it "This payment cannot be completed and your account has not been charged. Please contact your merchant for more information." comes up, i made sure that all my information is correct, this is my first tim buying something and i really have no idea whats causing this, i am able to receive funds from people but i am not allowed to pay for something. thank you.

Do you have a backup card linked to your PayPal account as well? Only normally you can't use funds in your balance without one linked.

I have made new apple account through my app store on my macbook and they have charged me 2 euros for that i am in italy now when i was in dubai and made my apple account they used to charge me nothing may i know why is that ?

I have made new apple account through my app store on my macbook and they have charged me 2 euros for that i am in italy now when i was in dubai and made my apple account they used to charge me nothing may i know why is that ?

Please see below.
iTunes Store & Mac App Store: About payment card authorization holds - Apple Support

HT204088 i have a charge from apple and i did not authorized it and it appears in my bank account but not in my recent purchases i want to know whats going on

i have a charge from apple and i did not authorized it and it appears in my bank account but not in my recent purchases i want to know whats going on

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
How much is the charge ? Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

I created an apple id with credentials from my credit card... after the details were entered, a transaction of rs 60 was shown on my credit card.. does apple charge to create and apple account

I created an apple id with credentials from my credit card... after the details were entered, a transaction of rs 60 was shown on my credit card.. does apple charge to create and apple account

schunfraulin wrote:
... does apple charge to create and apple account
No.
But it might be this > http://support.apple.com/kb/HT3702

Hello I bought a audio book yesterday and it got charged to my bank account but I left the wifi zone and it didn't get downloaded but the charge still shows on my bank account how do I downloaded with out getting charged again ?

Hello I bought a audio book yesterday and it got charged to my bank account but I left the wifi zone and it didn't get downloaded but the charge still shows on my bank account how do I downloaded with out getting charged again ?

Store>Check for Available Downloads

TS1424 I was charge 99.99 and 29.99 on my charge card that was closed my bank reopened my account and charged me. I didn't purchase anything . I want my account credit back today.

I was charged 99.99 and 29.99 on my charge card for a game, I didn't make these purchases. I need my account credited back.

Contact iTunes for that, sorry we can not do anything to yoru account on here.

I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance.

I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

I was charging my iPad2 and when reaching 90% it just went black and can't be started again. Anyone that have had this problem and know what to do?

I was charging my iPad2 and when reaching 90% it just went black and can't be started again. Anyone that have had this problem and know what to do?

I have had this problem several times. The iPad comes off charging with a black screen and only a hard reset works to get it back. Then you have to go to settings to be sure nothing changed there.
I have had serveral hard resets and three restore operations and the problem recurs. I am not sure if it is the iPad2 or an app that is causing the problem. So far I can live with it as is.
Jay

HT201363 how can i find out what was ordered in my itunes account, i have some charges that i do not recognize

how do i find out what was ordered in my itunes account, i have some charges that i do not recognize. i have multiple devices on the same account.

Hello, chunnyb.
Thank you for visiting Apple Support Communities.
Here are the steps on how to view your purchase history in iTunes.
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
If you need to report and issue with a purchase, see the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

No plan showed up on my account management to cancel, so I called and got a number, now I can't find how to end this subscription

I logged on to my account when I received an E-mail telling me to fix my account payment settings. When I logged on there was no plan in my account management to cancel, so I called and received a number and assurance that this months charge would be canceled. I'm not sure where to enter this cancellation code or when my refund will be accommodated, so that is why I'm writing this today.
Thanks,
Aaron

This is an open forum with a mix of other users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Hi, my iPhone 3GS wall charger stoped working, and I went to Orange shop with my warranty and L.I.G. insurance.They said I should also give them the phone for almost 10 days, isn't there a faster way, is it possible the Apple Store replaces my wall charge

My 5YO daughter owns her very own IPhone 3GS, she got it for her 5YO birthday on the 24th of june. its allready upgraded to iOS5, and works like a charm.
Last evening, while it was charging, a flame appeared and the charger stopped working.The USB still works.
It was plugged in a Belkin 3700 joule along with my 47 Inch Full HD TV .
No storm or something like that, and there was nothing wrong with my TV, as in was still running.
Problem.
I went today to an Orange store here in Romania, with the charger, invoice,warranty, and L.I.G. (London Insurrace Group ((I think))) insurrance, and they said I MUST also bring the iPhone, and thet it will take just about 10 working days for them to give me back the Iphone, and a new charger.
Is there a faster way I can get the wall charger replaced?
Should I try going to the Apple Store with the warranty from Orange.
Thank you for your answers.
Please excuse my English.
CONDOLENCES APPLE. for your painfull loss.

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

What should I do when my ipod 4 only charges when dead and stops at 20%? Please help

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The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

Automatically switches me to different apple store! I am using UAE store , but now it says I am using Singapore! But when I go to apple store and change it to UAE again , it charges 1 dhs and it work for the day. It behaves differently the next time ?

Automatically switches me to different apple store! I am using UAE store , but now it says I am using Singapore! But when I go to apple store and change it to UAE again , it charges 1 dhs and it work for the day. It behaves differently the next time ?

Where did you buy the iPad and register your iTunes account? What country is the credit card you used when you set up your iTunes account? Where are you now?
 Cheers, Tom

Redeemed an itunes gift card the money was credited towards my account but then went to purchase something and it asked to verify my credit card?

I received a $100 gift card that is redeemable through the iTunes store or mac store. So i went onto iTunes and redeemed it an the money was credited to my account. then i went to buy something and it says to verify my credit card and type in the security code for my credit card, but i have $100 on my account from the gift card so why cant i just use that?

The iTunes Store from time to time will as a security precaution ask you to verify your billing details even if you have a credit balance available. If you just do what it asks, the purchase will then most likely go through on your credit from the prepaid card as normal. If your credit card is charged instead, or you don't have a credit card but it keeps insisting on one, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Account hijacked, $450 in charges so far and no re...

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