Account Hijacked - How to Contact Apple?

Hello,
I've already changed my password and even my apple id, however I was wondering how to contact Apple in order to get the orders reversed? The person who hijacked my account obviously knew my password, but they also ordered about $150 in movies and songs which I don't even like. I've called my bank in order to reverse the transactions, but I was wondering if it were possible to contact Apple iTunes via Phone in order to solve this issue?
Thanks,
Andrew

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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