Account ID ( email) not known when trying to set back the password

I issued and installed an Adobe DRM Account long time ago, but I didn't use it up to now. Unfortunately I didn't notice the password. Therefore I tried to set back the password now. However then I will be informed that email is not valid. When I have a look into the Adobe Digital Edition Software on my PC , there is mentionned this email however as standard. Now I have an ebook reader and want to test the DRM Functions. As long as I have not the valid password, I cannot read any book. Now I issued a new account with a second EMail Adress, but how can I change this account on my PC ? I don't find any possibility to delete the old email address and to insert the new one ?

Enter ctrl-shift-D (cmd-shift-D on Mac) to Digital Editions software to deregister the old account.  (It wouldn't be within the spirit of ADE's terrible user interface to make this easily discoverable.)
Restart ADE, and you will be able to enter your new account details.
If you have any devices registered with your old ID, ctrl-shift-E to Digital Editions while the device is connected will remove the old registration from the device.
Remember if you have any DRM books registered with your old account, you can't read them with the new one. 
It doesn't sound as if you have either of those issues; more in case anyone else picks up this thread.

Similar Messages

  • I wont to fix my old id account my email is  and when you whant to reset the password i dont recieve any email from apple id and when you answer question about your birth date it says not file is found.

    When i try and reset my id account it says it has been blocked for security reason. When you answer question about your birth date no souch record found and when i resset it by email io dont recieve any email from apple id reseat password. can anyone hep me ?
    <Email Edited by Host>

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312

  • How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?

    How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?

    Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • TS4036 hello there, my old phone was stolen and when trying to set up the new one using icloud it says: No backups available, even though i can see my last backup saved both on the new phone and my ipad, any bright ideas please?

    My old phone was stolen and when trying to set up a new one and restoring my last backup from icloud it says: No backups available, even though i can see my last backup is saved/still there both on the new phone and my ipad, can one only restore from an earlier saved backup during the intitial set up of the phone, or are you also able to restore/pick up an older version later after is i set it up as a new phone?  is any bright ideas please?

    Did you figure this out? I'm having a similar issue.
    Thanks!

  • I have an iphone 5 with ios 6. I am trying to setup a new exchange email account. I need the backslash but it is not available. I can find it on other apps but not when trying to set up the mail account. (it is not on the  keyboard)

    I have an iphone 4s with ios 6. I am trying to setup a new exchange email account. I need the back slash but it does not show up on the keyboard. I know it is supposed to be on the +key (and is for other apps) but for some reason it is not available when setting up an email account. Is this on purpose or am I doing something wrong?

    I can tell you that with Sprint their coverage area isn't as good as Verizon or AT&T.
    Are you sending these imessage while on wifi or cellular data?  Also your husband would need to be in a good coverage area.
    Usually when imessage is unavailable it will send it as a text.  Does your husband receive your imessage as a text?

  • Mail does not respond when trying to set up new account

    I'm trying to set up my brand new @me.com email account on my brand new Macbook Pro running Mountain Lion 10.8.1. I open Mail and it prompts me to write my name, email adress and password, which I do. Then, without fail, it says 'Searching for mail servers from the specified email address...' for a few seconds before freezing, with that message still displayed. I have to force quit Mail, which is said to be 'not responding'. Anyone know how to fix this?

    Welcome to Apple Support Communities
    Open System Preferences > iCloud and mark Mail

  • 2nd gen A TV I can hear but not see when trying to stream from the iPad2, 2nd gen A TV I can hear but not see when trying to stream from the iPad2

    2nd gen A TV I can hear but not see on the TV when trying to stream TV from the iPad

    What are you trying to stream?  Some websites have not enabled the video part of airplay... BBC iplayer for example.

  • Error message from labview when trying to set up the DAQ assistant

    I recieve a message from labview when I try to set up the DAQ assistant and select a channel to use. The error I get states "An exception occured within the external code called by a Call Library Node. This might have corrupted LabView's memory. Save any work to a new location and restart labview". Labview then freezes. I have reset the DAQ device in trying to slove this but I still get the same message. How do I solve this?? thanks - mars2006

    Hi Mars-
    It sounds like your NI-DAQ installation may have become corrupted. I would suggest uninstalling and reinstalling the DAQmx 7.4 driver to correct this problem and ensure that you're up to date. This download is available here: NI-DAQ 7.4
    If the problem persists you may want to uninstall and reinstall LabVIEW and then NI-DAQ in that order. The error message will usually give an indication as to which VI the error occurred in. Please let us know which VI is failing if you're unable to avoid the error with these suggestions.
    Have a good day-
    Tom W
    National Instruments

  • Server not available when trying to set up yahoo mail account

    I keep getting a "service not available message when I try to set up my yahoo mail account

    Have you looked at this previous discussion that is marked as correctly solved:
    Keep getting "server unavailable" when setting up yahoo mail.  Other mail sets up with no problem.  Just yahoo with issues

  • How do I access a keyboard to type in email address, etc. when trying to set up APPS

    I am trying to activate APPS (eprint) for my new HP 6600 All-in-1.  Need to enter email address, password,etc. to use apps such as Google Docs., Scan Receipt, ebox.  Everything is all ready to enter on the printer screen, but no keyboard is displayed.  The set-up seems complete and correct, and i can immediately print items such as the Easy (HP) forms, but do not need to add email, password, etc. to use these.
    I'm using VISTA: IE9 and Firefox (latest issue) are my browsers.  Thanks.
    PS There are no error messages:  I just can't complete the task without a characgter keyboard.
    This question was solved.
    View Solution.

    Hi @Zamona
    Welcome to the HP Support Forums.  I gather that you would like to learn how to setup printable apps on your Officejet 4632 printer.
    I have included the Getting Started with HP Printables document and the How to Access and Modify Printables Through HP Connected document.   The first document has good information regarding printables in general.  The second document will give you the steps the you are asking for.
    Please let me know the outcome.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Password changed but not accepted when trying to sign back in

    I go online and change my password. This has happened several times now. Anyway, long story short, I change it, it says okay, and then when I go back to iTunes, it lets me sign in. HOWEVER, that is as deep as I can go as I need to change the billing information and it will not let me do that.
    This is a continuing headache.
    There are other things, but I'll let this one be it for now
    thanks
    df

    Try here >  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • HT3231 My PC comes up with a message that says there was an error when trying to set up the Migration Assistant - but I don't know what!?!?

    I am trying to use Migration Assistant but it tells me that there is an error when using it - but it doesn't tell me what and I only have teh option to quit!

    I would recommend carefully reading Pondini's guide on using Migration Assitant, if you still have trouble you have 90 days of free telephone support from Apple via AppleCare. While they are more versed in OS X than MS Windows they may be able to help you. Pondini's guide is found by clicking Lion or Mountain Lion Setup Assistant tips

  • How do I delete my iCloud account from my iphone 4s when I don't know the password to that account?

    someone has changed contact mail id appple? I forgot security question? help me please....

    If you can't reset password - contact Apple, may be they can help you if it is your account.

  • I pad does not respond when trying to turn on

    I pad does not respond when trying to turn on

    Charge the battery.
    Try restoring your iPad > iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • HT201320 when trying to set up my email account, i enter add account tap in my details for my virgin media email account, after going through the veryfying, it comes back with cannot connect using ssl.

    when trying to set up my personal email account, following the on screen instructions, it comes back with CANNOT CONNECT USING SSL, do you want to try setting up the account without ssl? Yes or No

    Since Thunderbird does not run on iPads, what does this have to do with Thunderbird?

Maybe you are looking for

  • Phone no longer rings

    Since I've bought my swr30 my phone no longer rings. I've the volume up to high on both devices. Nothing is set to silent. I don't understand what's happening. Does anyone have an idea on what might be the issue? I've an Xperia z3. Thanks for your ti

  • Get "screen junk" after newest update to 10.6.7

    I have a Mac Pro using dual monitor. Every 10 minutes or so the display on one (or sometimes both) monitors goes crazy. Here is a screenshot of what I mean by "screen junk." http://i55.tinypic.com/34rgo41.png It is getting really annoying and makes i

  • OCA schedule advise

    Hi, I recently got the exam preparation guides for both 1Z0-051 (SQL) and 1Z0-052 (Administration I) exams and was taking a brief look at indexes to figure out time for preparing these exams. I would like advice from someone that passed them about ti

  • Mathematic / Scientific language for keyboard?

    I'm a engineering student, and I am looking for a mathematic/scientific language for my keyboard.  This would make texting and sharing various formulas a lot easier to send and more importantly, clearer to the recipient. Is there one available?

  • Dates Imported Are Backwards

    I imported a home movie and was getting ready to burn it but the dates are backwards so if you watch the DVD, it starts from the last day and ends up with the first day. Is there an easy way to reverse this?