Account info is updated but when I try to buy music I can't
When I try to buy music off iTunes it says I have to verify my account info. So I do it's legit and then I press done it says I need to talk to iTunes support
There might be a block on your account (iTunes or bank). Yep. Best to contact them and have them check your account.
http://www.apple.com/support/itunes/
Similar Messages
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i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.
You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps. -
i have £20.00 in my account but when i try to buy a album it it wants to charge my debit card
Are sure that it is not simply asking you to verify your payment info? This is how itunes verifies your account.
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I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899) -
I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have an iphone 4s. I have a mac computer and a pc. Most of my itunes library is on my pc, but when I try to add music to my phone from my library on the pc, it won't let me do it. I CAN add music from my library that is on my mac, same account. My husband has the same problem with his iphone 4, but only uses pc.
My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks -
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
Me and my family have 2 game cetre accounts on one email, but when we try to log into one, we log into the other. Also, we cant start a new apple id
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
I have apps that want to get updated but when i try to update them, the progress bar appears but also dissapeares again, the app isnt updated..
I keep trying but i cant update the apps..First reboot the iPad by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the phone by going to settings/general/reset/reset all settings -
I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS) in order to install Adobe Acrobat X1 Pro is states I am not a valid user. I have serial number for install.
Account on Adobe website is different than on Adobe Licensing Website(LWS).
Account on www.adobe.com is an account for individual however the account on LWS is
mostly corresponding to an organisation or a company and they hold the permission to access this account.
They assign specific people witin their organisation to have access this account.
You cannot login LWS using your individual account login. -
I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message. Any ideas?
Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
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I have PS5 and need to get a camera raw update but when I try it says serial
I have PS5 and need to get a camera raw update but when I try it says serial # not valid, which of course it is a valid #.
Does Adobe not allow me to upgrade raw on older software?Take a look at this: http://support.apple.com/kb/HT4356
In the list of HP printers, it appears that your printer is supported as an airprint printer. -
I have app updates but when I try to do them it says mail is open and unable to restart quit mail to continue. I cant see mail open to quit...
Hi Sarahhh90,
If you need to force Mail to quit to continue with your updates, you may find the following article helpful:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Regards,
- Brenden -
Iphone 4S signalsabout the update, but when you try to update shows an empty screen
Iphone 4S signalsabout the update, but when you try to update shows an empty screen
It varies based on what you ordered and whether it is in stock or has to be assenbled and shipped from China. Your email conformation should give an estimate of when the items are expected to be shipped or available for pick up if you are having it sent to a local Apple Store.
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