"Account Info Needed" and Calendar entries disappear

This is a side problem in conjunction with the perpetual "Install Update" problem (see here: http://supportforums.blackberry.com/t5/BlackBerry-​Link/10-1-0-4181-won-t-stop-trying-to-load-and-now​...
The BBQ10 device stops connecting to my desktop Outlook (calendar, contacts, tasks)
Symptoms:
Calendar entries disappear after a simple screen refresh.
"Account Info Needed" keeps repeating.
When updating the Account, this error appears: "There was an unexpected error and the operation was canceled"
The only way to temporarily fix this is to delete my account on the device and recreate it. I've done that three times just today. The data comes back fine then disappears again.
Any tricks on making the account stay put?

It's been 24 hours with neither of these 2 symptoms occuring.  What did I do? I deselected the "Turn on wireless connections to my computer".
Wth the bluetooth still enabled, my PC connects to the device as a storage device (which is all I really need for data/file transfer anyway). The Calendar entries are perfect - back and forth.
I'd be interested in hearing from others if this helped them.  
(NOTE: the DPC_WATCHDOG_VIOLATION BSOD still happens when the device is connected to the PC for any time longer than the backup or sync. That's an altogether different issue.) 

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