Account is blocked - Need to resolve ASAP.
Hi Team,
It is a frustrating moment for me since my skype account is blocked to make calls and to use existing purchased order. I have been using skype for long time i.e. from 2010. I used to purchase many subscriptions for the past one year and i have been using it happily. Suddenly, from yesterday onwards my account is blocked to make calls.
This has been happened without any notice or any reasons. This is really frustrating me and is this this way to treat valued customers. I need a immediate resolution for this issue. Please help me to get my account back as it was earlier. Thanks in advance.
My skype: [Removed for privacy]
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Regards,
Raja S
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
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I saw a post with subject "Blocked account posted by BlackForest".
My case is similar to that one..
My skype account is blocked, although I still can use skype to skype call and IM feature is all ok. However, I cannot make outside call and if I want to recharge or buy skype number or any activities that are involving payment, it said my account is blocked.
I submitted the verification forms more than 3 times and they always come back to me saying that (in the end) they are unable to verify my account.
I do understand the security procedure skype is using but I need my account reactivated ASAP as I'm working with skype and thus this issue is a big problem for me.
I am the owner of my own skype, I myself enter any details needed, but perhaps there are some details changed and i dont remember as i've been using skype since 2010.
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Hello
Your case is not totally straightforward. You will need to talk to Customer Service and verify the CC which was used for a chargeback as it's a different CC than the one used before on the account. please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
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a mod may reply to this thread, but you may still need to contact customer service for clarifications and to know what your possible options are;
https://support.skype.com/support_selection
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