Account issue with not being eligable to purchase gift cards

All of a sudden I am unable to purchase gift cards on my itunes account.
It gets me to the screen to buy and then I get a message saying this account is not eligable to purchase gift cards at this time.
I have changed my credit card number but that does not help.
I have been able to purchase gift cards in the past.
Anyone got an answer to this?

Contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) and explain your situation to them. If they cannot fix the problem, they perhaps can at least explain it. With all the iTunes Store fraud going around, the iTunes Store may be limiting such purchases for some accounts due to suspected unauthorized access.
Regards.

Similar Messages

  • Does any1 hav issues with not being able to send pic from the camera roll. I've already had issues with over exposure that the new update fixed but it left me with this issue.

    Since getting my iPhone 5 I've had camera issues. To start with it was over exposure, the camera was flashing too early and leaving me with dark pictures. After a failed reset I visited the apple store, where they told me it was a known problem and apple were working on a update to fix the issue and it was just a
    waiting game. Once the update was available I did it immediately and the problem seemed to be fixed. I've now noticed that from the camera roll I carnt send a picture to mms. It gives me the option but the screen completely freezes after I've chosen it. The only way to access my camera roll again is to completely close the camera roll down and reopen it. The strange thing it it will let me send it as an email and upload taught to Facebook etc just not as an mms. The other strange thing is if I go to msgs and add a photo I'm successful but if I try to edit the photo I want to send 1st then I get the same issue as the camera roll. I also have issues with the shutter taking ages to open. Is anyone else havin these issue before I go back to the apple shop. A complete reset hasn't worked

    Photo Stream only handles images and your videos are not uploaded or shared with other devices.
    Use iPhoto to import from your device. It can bring in the videos and image files.

  • HT1695 Anyone else having issues with not being able to get wifi on their iPhone 4S? I can't even switch the wifi button to try and connect to my wifi at home but my iPad still uses the wifi just fine.

    I can't even switch the wifi button to try and connect to my wifi at home but my iPad still uses the wifi just fine.

    Thank you, I am trying to last option now. Resetting my network settings and if that still doesn't work ill have to go in to the apple store. Hopefully I won't need a new phone because I'm already at my limit with replacements on my AppleCare even though the issue with the phones 3 out of 4 times wasn't my fault and I can't afford to buy another phone.

  • Issue with notes being deleted

    My notes keep disappearing from the built in notes application. I click done and the notes show up in my list, but then they disappear later. Does anyone else have this problem?

    Do you have a yahoo account on your phone?

  • Issues with  not being able to download my epub book to ipad.

    I recently had an epub3 book created for download. It is meant to be compatable with the ipad.
    I can download it to ibooks on my macbook with ease.
    Yet anyone who tries to download it directly to their ipad struggles. The most common problem is that they are told that it has downloaded, yet it disappears and they can't find it.
    I recommend that they update to the latest ibooks software. Still makes no difference. The only way they seem able to download it is if they download it to their computer and then transfer it to their ipad!
    I don't own an ipad so I am not able to go through this process myself. If anyone can share any insight on what might be going wrong, I would really appreciate it.
    Thank you.

    Trinity Bourne wrote:
    If anyone can share any insight on what might be going wrong, I would really appreciate it.
    Title and url?

  • Having an issue of not being able to add tracks to a project. It worked fine before, now nothing.

    Having an issue with not being able to add tracks in Garage Band projects. Tried adding from both the TRACKS menu up top, and the "+" button at the bottom of the project page. It used to work fine, now all of a sudden nothing.

    What is your GarageBAnd version?
    How many tracks do have already? There is a limit to the number of software instruments that you can add, depending on the amount of RAM you have installed.
    Tried adding from both the TRACKS menu up top, and the "+" button at the bottom of the project page. It used to work fine, now all of a sudden nothing.
    Are the buttons greyed out, or simply unresponsive?
    If the buttons and commands are unresponsive, I'd try HangTime's oddball problems fix and trash the GarageBand preferences file - move com.apple.garageband.plist from the Preferences folder in your user library to the Desktop - see the FAQ:
    http://www.bulletsandbones.com/GB/GBFAQ.html#oddballprobs
    (Let the page FULLY load. The link to your answer is at the top of your screen)
    Regards
    Léonie

  • Why does iTunes say This Apple ID is not currently eligible to purchase gift certificates.

    Why does iTunes keep telling me This Apple ID is not currently eligible to purchase gift cards, when I can automatically purchase music?

    I had the same problem.  Then after trying many times, it suddenly let me buy a gift certificate, but now I get the message again. I have contacted support via express lane and had no answer in many days.....

  • When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    Hi Angela1313,
    I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
    iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Learn more
    Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • TS4040 I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs re

    I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs repairing. So I click on Repair, and once again I'm prompted for a password, which I enter, then the same error box opens, and so it goes. Can anyone help me with this problem? I'd greatly appreciate it.
    Thor

    Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
    Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
    Step 2 (optional)
    Step 1 should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary, and if everything is working as expected after step 1.
    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not  going to reset a password.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

  • HT2736 My apple ID is not eligable to purchase gift certificates

    I'm trying to send a gift and i cannot do it since my ID since not to have eligability to purchase gift certificates. Help.

    Welcome to the Apple Community.
    You can't purchase gifts with gift certificates, could that be your problem.

  • I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

    I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

    Wifi:  my Cell phone will remember 10 wifi connections.  So delete any you don't use often and your home wifi and try to enter home wifi again.
    if it still won't connect to home wifi, call your internet provider for help.  You may need a newer router or different settings Or upgraded service.   Your phone seeks the best connection and will refuse lesser connections.
    last resort.  Backup the phone.  Do a full reset, then restore as new with the backup.
    if still not fixed, go back to apple and insist on repair or replacement.
    HOWEVER.   voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

  • Issue with services being published in SR

    Hi Experts,
    We have an issue with services being published in SR
    1.       Service is created and published from ECC to Service registry
    2.       End points are created in Soa manager
    But the service state is shown as u2018Modelledu2019 instead of u2018Configured u2019 in SR
    Thanks,
    Sowmya.

    Hi Sowmya,
    If you want it to appear in the SR as 'Configured', change your procedure to as follows:
    - Create Service in ECC
    - Configure endpoints in SOAMANAGER
    - Then Publish Endpoint binding URL (as it appears in SOAMANAGER) in SR. You can do this Publishing in SOAMANAGER as well. The idea to configure the endpoint before publishing to get the 'Configured' state.
    Some additional reading:
    [http://help.sap.com/saphelp_nw73/helpdata/en/47/d38f14b8fc3c83e10000000a42189c/content.htm]
    Regards, Trevor
    Edited by: Trevor Naidoo on Jun 24, 2011 12:48 PM

  • I just got an IPAD2 on Saturday.  With the Mac, I could always tell when programs were open/running by going to the menu bar.  How can I tell what programs are running in the background.  I am struggling with not being able to go to a menu bar at the top

    I just got an IPAD2 on Saturday.  With the Mac, I could always tell when programs were open/running by going to the menu bar.  How can I tell what programs are running in the background.  I am struggling with not being able to go to a menu bar at the top

    You can see which apps are open and/or recently used by double-clicking the home button to bring up the taskbar at the bottom of the screen (not all apps that appear there are active) - you can then close apps on it by pressing and holding one of them for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar. If you have an app 'open' on-screen then it won't appear on the taskbar, you will need to go back to the homescreen first, and it should then show when you next open the taskbar.
    If you haven't already got a copy then you can download the iPad manual from here : http://support.apple.com/manuals/#ipad

  • Purchased gift cards during 4x choose your points day, did not receive points

    Hello:
    I purchased gift cards during the 4x choose your points day in June, but the bonus points posted as 0. From the terms, Bonus points are awarded for gift card purchases. Can you have someone contact me to please review and fix. 4X POINTS OFFER:
    *My Best Buy Elite Plus members get 4X base points on qualifying purchase. Coupon required. Offer is non-transferable. Bonus points will not be multiplied. Bonus points awarded for Best Buy gift card purchases. No cash value. No copies. May not be combined with other bonus point offers. Limit 1 bonus point offer per membership. Excludes purchases through Pacific Sales/Pacific Kitchen & Home inside Best Buy Stores. Valid 6/02/15–6/27/15 only in Best Buy stores. Thanks,Todd

    Hi Todd,
    Welcome to the Best Buy forum!
    After using the email address you registered with the forum to review your account, I can see exactly why you were awarded zero points for the gift cards you purchased.  That reason is actually mentioned in the terms of the "Choose Your Points" coupon that you included in your above post.  While the purchase of Best Buy gift cards is usually excluded from bonus points offers, they were not excluded from that coupon; however, it looks like you purchased prepaid Visa gift cards and not Best Buy gift cards, which were still excluded.
    If you have any additional questions or if you would like for me to go over your My Best Buy account with you, then please feel free to send me a private message and I will see what I can do to further assist.  To send a private message, you will want to login to the forum and click on the blue button in my signature that is labeled "Private Message."
    Thank you for connecting with us and for being a member of the My Best Buy program.

  • TS1424 why do i get this message "This Apple ID is not currently eligible to purchase gift certificates."

    Why do i keep getting this message when i try to buy gift certificates "This Apple ID is not currently eligible to purchase gift certificates".

    That's strange.  I had a different issue regarding the purchasing of a gift certificate.  I emailed Apple support.  The response I received did not mention gift certificates no longer being available. You'd think they'd mention that in the email.

Maybe you are looking for