Account locked. I am not receiving an email to change my password.  I have tried 4 times.

My Mother, over the weekend, managed to get her account locked after misstyping her email multiple times. This is not the first time this has happened, so she went through the process of trying to change her password, via getting an email sent to her from Apple. If you read the title of the thread, you'd see my problem. Here we are, 4 days later, and we've yet to receive an email from Apple allowing us to change her password.
I've applied for Apple to send us the email so we can reset her password multiple times, not counting how many times she tried over the weekend as she was out. I'd like to know why we're not receiving this email, because we've had to go through this process before, and it's gone without a hitch.

Welcome to the Apple Community.
Sorry just finishing my jam sandwich.
I have asked for your email address to be edited out. Post your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

Similar Messages

  • SQL 2012 DB Engine [Login failed: Account locked out] alerts not received from SCOM 2007 R2

    Dear Experts,
    In our SCOM 2007 R2 environment SQL 2012 DB Engine [Login failed: Account locked out] alerts not received but we are receiving the following alerts fr the DB instance.
    1. Database Backup Failed To Complete
    2. Login failed: Password expired
    3. Log Backup Failed to Complete
    4. Login failed: Password cannot be used at this time
    5. Login failed: Password must be changed
    6. IS Package Failed.
    Why we are not receiving the "Login failed: Account locked out" ? Customers are asking the notification email alert for this Rule even I have checked the override settings everything is enabled by default same as above rules.
    What can be the issue here ?
    Thanks,
    Saravana
    Saravana Raja

    Hi,
    Could you please check the Windows security log for (MSSQLSERVER) event ID 18486? The rule should rely on this event.
    Regards,
    Yan Li
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

  • I do not receive verification email for changing my iCloud email address

    i would like to change my iCloud email address e.g.   change from: [email protected], to: [email protected]
    I do not receive verification email for changing my iCloud email address, even though it says verification email sent.
    I also tried the "forgot apple ID" option to change it that way, i received an email but it was for resetting my password.
    is there anyway i can change it?

    Hello, skengzz. 
    Thank you for visiting Apple Support Communities.
    I see you are experiencing an issue receiving the verification email.  Here are a couple articles that will help you with this.  Make sure to also check your junk folder on your mail account for this email.
    If you didn't receive your Apple ID verification or reset email
    http://support.apple.com/kb/TS5404
    Apple ID: Contacting Apple for help with your Apple ID
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • I have placed an order (: AD016135648) and I am unable to reset my email address because I am not receiving an email with a temporary password.  I am not a fan of your website.  I'

    I have placed an order (: AD016135648) and I am unable to reset my email address because I am not receiving an email with a temporary password.  I am not a fan of your website. I'm 30 minutes into this which should have been a breeze.

    We are not Adobe. This is a user to user forum.  We are customers just like you.
    You need to contact Adobe:
    Contact | Adobe
    You may need to use the chat option.

  • Why am I not receiving the email to reset my password?

    Why am I not receiving the email to reset my apple id password?

    Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather  get into my old account because it's linked to my perfered email address. Hum..
    Any help from the community would be much apprecated! thanks!
    Lori

  • I preordered an album and it was fine and said I preordered it all week but it was supposed to be available today but I did not receive an email and now it says I have to purchase it again.  What do I do?

    I bought ed sheeran's x album and it has been downloading songs as he released them just fine but now it has stopped.  I was charged for the entire album but have  not gotten any emails from iTunes or do I have the option to download, it says I must purchase it again please help

    If you are doing it on your computer's iTunes then does the Store > Check For Available Downloads menu option find it, and/or does it show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page for downloading :

  • My iphone is locked to my apple id, but im Not receiving the email to reset my password.

    I tried to recover my iphone's software, now its locked to my apple id, but I've been requesting to reset my password for the last 2 weeks, and i still didn't receive any email from apple. And my country doesn't have apple care, what should i do ?

    If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well ?
    If you don't, or it's not there if you do, then if your country isn't on this page : Apple ID: Contacting Apple for help with Apple ID account security
    then try contacting support via this page and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

  • My email suddenly reports my password is incorrect.  When I try to reset it, my personal info does not match and I do not receive an email to reset my password.

    I received an error that my password to my email account was wrong on my iCloud account.  I tried to reset the password, but it will only let me reset my Apple ID password.  My iCloud account asks to reset my password by email, but I never receive an email and it says my security answers are wrong (birthday and questions).

    Contact the Apple account security team: Apple ID: Contacting Apple for help with Apple ID account security - Apple Support.  If you can prove your identity, they will help you change your password.

  • TS3899 Changed Yahoomail password and have tried to change it on IPad mini.  Changes, verivies, but go back to that accoundt and old password is there.  Mail being received but account was hacked from my Ipad or phone.  How do I change password permanentl

    Changed Yahoo email password due to being hacked, I think.  Tried changing of Ipad mini but reverts to old password when go to account settings again.  Tried deleting and adding mail account anew, but same deal.  How do I get password to permanently change.

    Sign out of old ID and sign in with new.
    Settings>iTunes and App Store>Apple ID

  • Firefox not taking my User Name or Password. Not receiving ANY email from Firefox. This has been ongoing for a few years. Help!

    I am not receiving any emails to resent my password. This is utterly frustrating. Firefox already has my email as JMARKSCHWARTZ at GMAIL dot COM which is correct so why am I not receiving any emails. I need to reset my password because I forgot what it was. It should be an EASY process to reset one's password. Thank you.

    Firefox is a web browser and not a company (that would be Mozilla) nor a email client (that would be Thunderbird or email client in SeaMonkey).
    To get things moving, you need to state what account you are having issues with?

  • Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hello Sue,
    I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
    I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
    It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
    Michael

  • Yahoo account tied to iCloud account is not receiving pushed emails but another Yahoo account does

    3 days ago, I signed up for an email account through my previously established iCloud account which is tied to my Yahoo email address. Since then, I have not been receiving any Yahoo push notifications as I used to. This problem seems to be tied directly to the fact to my signing up for an iCloud email account. I say this because I set up another dummy Yahoo email account on my phone for testing purposes and it is receiving the Push Notifications without any problem.
    Here are all of the steps I've taken so far without any sucess:
    Removed my Yahoo account from my phone and restarted the phone and then re-added the Yahoo acount
    Reset my network settings
    Changed my Apple ID (and iCloud account) to another email address besides my Yahoo account
    Reset the phone and restored from a backup
    Tried installing the 3rd party Yahoo app
    Turned push notifications to off and set to manual, reset the phone and then turned it back to Push
    Deleted all email accounts on my phone (iCloud, Gmail, Comcast, Yahoo) and restarted the phone and then added them back again
    Removed the troublesome Yahoo account from my Macbook Pro and my iPad and restarted them and then re-added the account
    None of those steps have seemed to help fix the issue. Also, it should be noted that my iCloud email address also has no problem receiving push notifications, only my original Yahoo email account seems to be having the problem.
    I don't believe this is a hardware issue since I can receive push notifications on a different Yahoo email account. Not sure what steps I should take at this point.

    http://www.apple.com/feedback/icloud.html
    Somehow I don't think you'll be the first.

  • Apple account not receiving any Email

    HI sir / madams
    my apple account not receiving any email / help/advice thanks

    Hello angurkawsar, 
    Thanks for participating in the Apple Support Communities. 
    It seems like you can't receive email on your iPhone. If you're using the Mail app, this article has some troubleshooting steps that may help:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Best Regards,
    Jeremy  

  • I am not receiving new email alerts on iphone 4s. I have powered down and also deleted the email account and reset all notification. I have to manually fetch all emails

    Please help with new emails. I am not receiving new email notification. I have to manually fetch all emails. I have contacted Apple several times. I have powered device all the way down, reset me.com. My me.com account works great on Mac. Please help

    So all email notifications were not coming thru...from any source. Talked to another Apple text and he advised me to shut down the multitask bar at the bottom. So far so good. Seems kind of strange because the problem had only started about a month ago. I've had the phone since August

  • My iCloud account is not receiving new emails.

    <My iCloud account is not receiving new emails>
    I wasn't even using Mail at the time but all of a sudden I was prompted for the iCloud password, but it wasn't accepted, I tried it several times. 
    So I changed the password through iforgot.apple.com.  I entered the new password in the Account Preferences window.
    I am still not receiving new emails. 
    Does anyone have a suggestion or clue?
    ••••• I would rather pay for MobileMe and have it actually function •••••

    http://www.apple.com/feedback/icloud.html
    Somehow I don't think you'll be the first.

Maybe you are looking for