Account Lockout issue between Apple devices and Exchange 2003

I have been having an ongoing issue for a couple of months with a few different users Apple devices locking out their accounts in AD when they try to authenticate to ActiveSync. This doesn't happen every time they authenticate, it seems to be random,
while the rest of the time they have access to their email. It might occasionally happen with an Android, but not on a repetitive basis like this.
Primarily this has been four different iPads, running different versions of iOS, and an iPhone running the latest release of iOS 7. Other iPhones and iPads function without having the problem, including iPhones on iOS 7.
The user accounts in question are set to never have their passwords expire, but again, they aren't the only users that are set like this, and those other users, even with Apple devices are not having the same problem.
I used NetWrix to trace out the source machine, which is my Exchange 2003 server and times, and I've checked the W3SVC1 log file, and come up with the following as an example with identification details masked:
<internal IP>, <Domain\Username>, 4/30/2014, 8:10:04, W3SVC1, <ServerName>, <internal IP>, 15, 329, 3367926, 200, 0, GET, /exchange-oma/<[email protected]>/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPad/ApplV50462*****/eb53cd5d5b9fcf40****************-20ef44,
As I was typing this, the owner of the iPad from the log file above came by my desk, so I asked a couple more questions. He's never had another iPad, it's a gen 1, and he's never updated the iOS on it. I know one of the other iPads in question
has the most up to date iOS, and the other one is brand new, replacing one that was broken, but the owner of that one had the same issue on a 3 year old iOS.
There is nothing special about the user accounts, no special privileges or restrictions.
Has anyone encountered this before? Exchange 2003, Server 2003 in a 2008 domain. Promotion to the 2008 domain was 2 years ago.

Hi Brian,
I am so sorry for the delay.
Do you have any progress by now?
Since there are lots of devices which use user accounts to log on, failed logon attempts on these devices could be the cause for account lockout.
If this issue persists, I suggest you refer to these troubleshooting articles below:
Troubleshooting account lockout the PSS way
http://blogs.technet.com/b/instan/archive/2009/09/01/troubleshooting-account-lockout-the-pss-way.aspx
Troubleshooting Account Lockout
http://technet.microsoft.com/en-us/library/cc773155(v=WS.10).aspx
In addition, you can also get efficient support at Active Sync forum below:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobilitylegacy
Best Regards,
Amy

Similar Messages

HT204053 How do I delete my existing iCloud account (on ALL my apple devices), and start over from scratch??

How do I delete my existing iCloud account (across ALL my apple devices), and start over from scratch??
(cant seem to get calendars to ever sync right, on my devices, and across to my wifes'....so want to start with a "clean installation")

Settings>icloud, scroll to bottom of screen and tap Delete Account (this disconnects the device from icloud but doesn't delete any data on icloud or on other devices).
If you then want to sign back in using a different ID, do so on the same screen.
I also strongly suggest that you and your wife use different icloud accounts, otherwise all your devices will have the same data on them, same emails, reminders, etc. Most likely not what you want.

Routing issue between Cisco device and Virtual machine

Hi Guys,
We have two local subnets in a virtualized environment, subnet 1 has a VM operating as a firewall, we would like all traffic for subnet 2 to go via VM on subnet 1, this will police traffic on subnet 2 and then reroute.
The infrastructure involved comprises,
Internet Edge Switch -> ASA -> Core Switch -> IBM Flex chassis
The Internet edge switch is directly connected between the ISP routers and the Cisco ASA firewall pair (A/S). The ASA is then connected to the Core switch. Connected from the core switch is an IBM Flex chassis, via a port channel (all vlans allowed)
The local subnets in question are as follows:
Vlan 101 (10.1.1.0/24)
Vlan 102 (10.2.1.0/24)
The VM in question has two NIC cards having IP address of both subnets.
NIC 1: 10.1.1.1
NIC 2: 10.2.1.1
We would like packets destined for 10.2.1.1 to land on 10.1.1.1 IP address. At the moment traffic for each vlan routes from the outside to their respective local subnets successfully, what we are having difficulty with is directing traffic for subnet 2 via subnet 1 VM firewall.
At the moment we have tried adding a static route on the core switch but it didn’t work
ip route 10.2.0.0 255.255.255.0 10.1.1.1
I will appreciate if you could share your knowledge and guide me how to achieve this goal.
Thanks in advance :-)

Hi,
I think for this to work you need a transit vlan between the VMs and the core switch. So, if you have 2 vlans on the VM (101 and 102) you use the VM switch to route between the vlans and in order to go outside the local vlans you would use the core switch. In this scenario you would not have an SVI (layer-3) interface on the core. The only thing that core will have is the layer-2 vlans (101 and102). You would than need a static route on the core switch to point to the transit vlan on the VM side.
so, for example, if the transit vlan is vlan 110 and the ip is 192.168.1.0/24
on the core you have static routes:
ip route 10.1.1.0/24 192.168.1.2 (VM side)
ip route 10.1.2.0/24 192.168.1.2 (VM side)
You also need an SVI for vlan 110 with ip address 192.168.1.1/24 on the core.
on the VM you need a default route to point to the core (192.168.1.1).
Is this what you are trying to do?
HTH

How do I change the icloud account on my iphone? I want to use the same account for all my apple devices (macbook air and imac and iphone). I can't see where I can amend the iphone account because it is in grey?

I want to use the same account for all my apple devices (macbook air, imac and iphone). I can't see how I can amend the iphone account because it is in grey? I also can't remember the password for this account so i can't even delete it and start again?
Help!
Thanks

Deleting an iCloud account only deletes it from the Device, not from iCloud. In iOS 8, the name of this setting changed to "Sign Out" as that is a better reflection of what actually happens. Your iCloud data remains on the server, available to devices still signed into the account, but the device you sign out of the account on is disconnected from the account, and as a result, the iCloud data from that account is removed from the device. It will redownload to the device should you sign back into the account.
The only issue you'll run into when you switch between accounts is with my photo stream photos older than 30 days. When you delete (or sign out of) and account, your photo stream photos are deleted along with the other data from the account in question. However, unlike other data which remains on the server and can redownload to your device when you sign back in, my photo stream photos only remain in iCloud for 30 days. When you sign back in, you will only get back my photo stream photos added in the last 30 days (as older photos are no longer in iCloud to redownload). Like other account data, any my photo stream photos on your other devices signed into the account are unaffected by this. If you want to keep older my photo stream photos on your device as you change iCloud accounts, save them to your camera roll before deleting (signing out of) the account.

Sharing one iTunes account between 3 devices and a Time Machine

I have a iphone 4S
i have an Imac
I have a Time machine
I have a macbook
I have Apple TV - hard wired to the TV
All devices are using the latest versions of OSX and IOS
My Iphone syncs with the imac Itunes account
All my Music is on the Time Machine which is connected to my router (virgin Broadband)
The itunes account on the Imac is aware my music folder is on the time machine.
My question is - how do i get to use my Itunes account on the Macbook and update playlists and Playcounts on the Iphone and Imac?
I want to be able to play my music on the time machine from any of my apple devices and it update one music Library.
Is there a way i can do this?
Regards and thanks for your time

You can sync your music to each of your devices using the iMac which is referencing the library on your itunes. So all good there. If you want to share the information amongst all your devices then home Sharing will do it. But only if you are in your own network.
If you want to use the same klibrary on your Macbook as your iMac you can point it at the Library on the time capsule.
If you want the content on your Macbook then Home Sharing between computers will let you copy it but it will not copy over playlists etc
Using home sharing you have to have itunes open on your iMac so that the other devices can see it. Also ensure that sleep is not set for your computer.
Understanding Home Sharing
Setting up Home Sharing on your Computer
Setting up Home Sharing on your device
Setting up HomeSharing on Apple TV

How can i troubleshoot a "software conflict between a device and something in my original user account"

hi
my canon video camera (HV20) wasnt being recognised by iMovie (error message...in system report was "Unable to list FireWire devices".)
in researching a solution i came across some firewire advice in http://support.apple.com/kb/HT1151#trouble which suggests there may be a "software conflict between the device and something in your original user account."
i changed to another account on my iMac and my camera connected immediately.
is anybody able to explain how i go about fixing this "software conflict".
many thanks
Carlo

With the Mail.app quit and using the Finder, go to Home > Library > Mail > Mailboxes > Outbox.mbox.
The Outbox.mbox represents "Out" in the mailboxes drawer and is shared by all accounts.
Delete the Outbox.mbox and empty the Trash.
Launch Mail and a new Outbox.mbox will be created automatically by Mail within the Mailboxes folder and this should resolve the problem.

Can an Apple ID be shared between 2 devices and each be private?

Can an Apple ID be shared between 2 devices and each be private?

Of course. To do it, open iTunes holding the Option (Alt) key, so you will see an option to create a iTunes library. Note that, after doing that, you will have two iTunes libraries in the same account, so you can choose the one you want to start iTunes opening it while holding the Option key

How do I set up a wireless network with an AirPort Extreme base station and two airport extreme but between apple devices either by ethernet

How do I set up a wireless network with an AirPort Extreme base station and two airport extreme but between apple devices either by ethernet

This Apple support document provides good general information on configuring different types of neworks using multiple AirPort routers.
http://support.apple.com/kb/HT4145
In particular, you would want to focus on the information regarding a "Roaming Network"

Will Apple ever support Bluetooth transfer between iOS devices and android devices ?

Will Apple ever support Bluetooth transfer between iOS devices and android devices ?

Will the major Religions on earth ever get on together? These are questions that nobody here can help you with until or if it ever happens.
Cheers
Pete

I have 3 apple devices and I use the same apple ID for all 3. I would like to create a new I'd for one of my devices, but do not want to loose the apps on that device. Anyone know how I can do this?

I have 3 apple devices and I use the same apple ID for all 3. I would like to create a new I'd for one of my devices, but do not want to loose the apps on that device. Anyone know how I can do this?

Create a new ID:
On the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into the other one. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into the other one. Make sure that under You can be reached at only the newID email address is listed
- Settings>iCloud and sign out and sign in with the new one
- Settings>iTunes and App Store and sign out your ID and sign in with the new one.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

"USB device not recognized." "The connection between your device and the desktop could not be established. Please check your setup and try again." Tungsten E2, Outlook 2007

Hi,
I am running XP SP 2, on a Dell Vostro 1000, Palm OS Garnet v5.4.7 on a Tungsten E2. I have worked though issues relating to synchronization, Outlook 2007, Docs to Go, etc., in the past. Thank you board members!
Once I worked thru all the initial problems, my Tungsten E2 was sync' ing beautifully to my laptop until a few days ago. There have been no changes (I know of) to the configuration, but now I receive "The connection between your device and the desktop could not be established. Please check your setup and try again." On the laptop I sometimes get "USB device not recognized." I am unclear why I get the PC message sometimes and not others.
I have tried the following: (not necc exactly in this order)
Double checked Hot Sync Mgr settings: Local USB (ver. 6.0.1)
Reset the Palm (multiple times)
Rebooted the laptop (multiple times before and after the Palm resets)
Went to Support Libraries including http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=57,E=0000000001060189973,K=9550,Sxi=3,Case=Obj(3695...)
and http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(1409)
Followed the steps in "Start Here" found at http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=26057
Moved Backup directory as per a post on this forum
Looked for a deleted a file called "Graffiti_ShortCuts_____________" per a post on this forum
Followed the steps in HotSync troubleshooter guide you can run through located on
http://kb.palm.com
Went into Device Manager - found it shows no yellow ! 's
Followed Device Mgr Troubleshooter - went all the way thru with no solution
Tried all four USB ports - the PC's bell-like tone does not sound when I disconnect or reconnect the Plam's cradle like it does when I conn/disconnect other USB devices -I think that is a clue. ...?
Cleaned the Palm's contacts (and cradle's contacts with a old, dry toothbrush)
Read all the posts under "USB device not recognized."
OK, I'm at a loss, can anyone help me? Many thanks in advance!
~Bob
Post relates to: Tungsten E2

Hello!
Using a cradle with the Tungsten E2? Tried bypassing the cradle and just use the hotsync cable? Tried a different computer yet? Somehow, the PC is having problems getting a signal from the device. I assume you have the laptop charger plugged into the laptop during this? Not going through a docking station or port-replicator.
One crazy thing you can try is unplug the charger from your laptop, remove the battery from the laptop and leave it out for like 10mins and put it back in and reboot the laptop. This should not cause side effects but still contact your OEM to make sure that nothing else is needed after leaving the battery out for extended period of time. Keep me posted.
Post relates to: Treo 650 (Unlocked GSM)

What is the diference between apple tv and airport express?

I can see tv online in my tv whitout airport express??
What is the diference between apple tv and new apple tv2?

Airport is a router, Apple TV is a set-top box.
http://www.apple.com/airportexpress/
http://www.apple.com/appletv/
Original Apple TV had a hard-drive, and has been discontinued for quite some time.
ATV2 is a streaming only device, smaller, and use less power. It is also now discontinued
The current model, ATV 3, has a better chip allowing for 1080P playback.

Delaying when switching between apple mail and safari

just on mavericks.
it more or less looks and feel ok but...
when I switch between apple mail and safari, everything "freezes" for some seconds (up to 30).
anyone similar experiences?
what could be the cause of that?
its really disturbing.

I am a little puzzled by the libraries and switching between the libraries. My personal computer has the majority of the movies and content that would be transfered to the appletv. I chose to only select a minimal amount of content (of movies and tv shows, music via playlists) so there would be space left that would hold photos. Also, i just want to send over only what I want to view (manual synch) If I switch to my Kids library, it streams all the content well (movies & tv shows)(which is fine and streams well) If I switch back to my library, it shows every movie, every tv show, hundreds of music playlist that I did not choose to see. (stream mode) The only fix is to reboot the computer, and all is well. anyone experience this issue?

Score Issues between Captivate 4 and 5

Hi Everyone,
We are noticing an issue between Captivate 4 and 5 and we can't seem to figure out what is going on, this issue is with Captivate modules that have no quiz and the completion status is based only on a % of slide views. We publish as SCORM with complete/incomplete and report percent.
With these types of modules created in Captivate 4, the LMS would record a completion and a N/A score. Now, for those created in Captivate 5, the LMS receives a 0% score and the completion. Our end users are really confused as to why they see a 0%. Any ideas on what may be causing this? The LMS is Taleo Learn, formerly Learn.com's LearnCenter.
Any assitance would be greatly appreciated.
Thanks,
Connor

If you can't download any old versions by logging into your account then clearly these have been discontinued. Your best bet is ask somebody to lend you their CD/DVD which you can copy for your safe keeping.
Old products are always discontinued and that is why you should always buy them on a CD/DVD so that they can installed whenever you have a new system or you have a system crash.
Good luck.

HT1600 what's the difference between apple tv and apple tv2?

What is the difference between apple tv and apple tv 2?
How do I get videos on my Ipad to play on my Apple TV? I tried Airplay and only vocal comes over.

Thanks! Yea, I'm leaning that way and from everything I've read the 'biggest' benefit would be Airplay - and the 5:1 surround in my gameroom (or the 7:1 surround in my screening room). I don't stream movies - I'm more of a blu ray collector and watch movies that way - so in all probability I wouldn't use Apple TV in the screening room - but there are several other locations where it could be a nice addition.
I do watch some TV shows on my iPAD, and lots of music videos - so perhaps, with Airplay they'll look/sound even better if I push that content to one of the other big screens.
For the most part - whenever I wanted to watch something from my iPad on the big screen, I just connected it to my A/V receiver - pressed play, and enjoyed. Apple TV would now become that device that's connected to my A/V receiver, and the iPad more of a remote - uncabled.
Again - thanks for the reply; it's proven very helpful.
Cheers.

Account Lockout issue between Apple devices and Exchange 2003

Similar Messages

Maybe you are looking for