Account Name Error

When I go to system preferences and click the lock to make changes, or when I try to download new updates and such, the name and password section are both blank and when I type in the administrators name and password it says "please try again." So, I can't unlock my computer to add new updates or change settings...
Anybody have any suggestions?

Click Restart at the login window
While the computer is restarting, hold down "Command-S" until you see text scrolling through the window. This boots the computer into single user mode.
At the Localhost% prompt type:
/sbin/mount -uw /
/sbin/SystemStarter
You will then see various services starting up.
When the Localhost% prompt reappears, type:
passwd root
It will then ask you to type the new root password twice, so do so.
After entering the new password, type:
reboot
At the login window, enter username root with the new password.
More on root user
http://docs.info.apple.com/article.html?artnum=106290

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    Hi,
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    If it still exists, let’s collect the GPP log for analysis:
    Group policy Preference debug logging policy settings are located under:
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    Click Logging and tracing, select local users and group preference logging and trace.
    Meanwhile, just a similar issue, but it is worth trying:
    A user is added to the wrong group on a client computer that is running Windows 7 or Windows Server 2008 R2
    http://support.microsoft.com/kb/2280515
    If you have any feedback on our support, please click
    here
    Alex Zhao
    TechNet Community Support

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