Account not recognised by Skype???????????????????...

Question

Right... this has been doing my nut right in, yet another problem with some Microsoft technology!
When MS applications work, they work great, but when they go wrong they go **bleep** up in a big way.
Ive had a Skype account for years, granted I may have not signed in for almost a year, but I dont think its the first time Ive had a long time away from Skype and Ive always been able to sign back into my account.
So... I know my username but forgotten password / hit forgot pwd link / entered account email / received code in email / copy and pasted code into code textbox / hit submit or send whatever it is!
Result: Skype cannot find an associated account, or words to that effect!
I have tried the same process but by sending forgotten pwd code to my mobile in an SMS, the same thing happens! Cannot find my account...
So I fear I have lost all my contacts and any credit I may have had left!!!
So I assumed my account must be gone! I create a new account using my old username... Result: An account already exists with the username supplied. I very much doubt there is another account with my username as it is too unique, a made up word with meaning only to me. If there is another account with this username it would be a first!
More likely however is that my original account still exists, but is failing on an epic scale to allow me to regain access by taking me through the usual automated channels! Or Skype / MS have done some kind of server migration and balls'd it up along the way, which has create some db relational cokc up or something!
So.. next I created a whole new account after reluctantly accepting defeat, and pulling my hair out over the bloody stupid impossible task of trying to get some support from these in house MS developed androids who must be working under the control of the evil Mr BG.
After I successfully created a new account, guess what.... cant sign in with that account, duno who you are. Why not get support or hit the forgotten pwd... grrrrrr! Are you taking the biscuit!?
Another thing; getting support.... going to the support page and hitting the Support request Page link redirects to the create account page. If thats not **bleep**e customer support I dont know what is!!!!
It looks like just a simple link error, more like a way of getting out of doing any work!!!
Third time lucky, new account has allowed me to eventually sign in here and blow off a bit of steam... but still havn't got my original account back!
If anyone gives a hoot, and is able to look into this pain in the arse error, I would be very grateful and try and not slag you off to every person who tries to talk to me about Skype or MS.
FYI: This isnt a byass thinig, because I dont like Apple either with all its locked down culture, so you do have your good points MS.
Rant over!   >_<

Answer 1

it's simple, really
in order to get skype support, you have to be logged in using A skype account. if you can't sign in to your "normal" skype account - create another one, I assume it is best to use a separate email account as the primary mail for this.
once that is done, you can sign in and contact skype support and ask questions about your problematic skype account.
you will, of course need to know some facts about the "problematic" account, in order to proove that it is your Account. I doubt you would be happy if Joe Random managed to take over your skype account by just contacting skype support