Account Not Updated After Credit Purchase

I have the same problem I paid 10 pound for my credit and it is still 2.50 i do not
Understand why
Enquiry transferred to create new topic;
subject/title amended accordingly.

Hi,
According to == How do subscriptions work == "If you use up your minutes allowance before the end of your subscription period, you will be charged Skype’s standard rates until your minutes are reset the following month.
The newly purchased minutes will become active only when the billing period for the first one ends.
If you urgently need more minutes, we recommend you to buy the same package but with different amount of minutes or consider buying an unlimited subscription."
Hth
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt

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