Account not working, please help?
I try to log onto my account but it says this apple id has not yet been used with the itunes store and it takes me back to the create an id page. However if i then try to create a new account it says my email is used for an id and tells me to either log on or use a different email? So i can't get around it, someone please tell me how i can sort out this problem
Hi Jessica-Kate,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
Cheers,
- Judy
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