Account online # to skype manager and connect

hi, i have a skype number attached to my personal account. i have setup skype manager for my new business and i wish to use my personal number with skype connect and my ip phone system.
can i move my personal skype number to my companies skype manager to enable this?
thanks

Hi,
it's unfortunately not possible to transfer the number from your personal account to the Skype Manager.

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Some questions about Skype Manager and Skype Conne...

Hallo,
I found one of your post:
That, if I have some questions I may contact with Contact our solutions team
Sadly that link wont work...
I have few questions and also I contacted with Microsoft support, but sadly they wasn’t able to help me. Only what they suggests, that I may contact with Skype Team trough to Forum, or Facebook...
So, I choose first one and maybe you can help me, or redirect my question !?
About my questions:
As I understand Skype for business is just name what contain two free software, like Skype manager and Skype connect. Also those are free, without charge ?
Also I read that there are two different accounts, like Premium and regular one. Premium contains some benefit. So, If I use that Skype for business manager system to I may or can add some premium accounts for some my staff and leave others with regular account ? I don’t have that manager systems installed jet, but what I read, I understand that I maybe just split credit - or is there way how I may also share regular and premium conots ?
Also, Right now my customers have 25 workers, but what - if soon my another customer also want to use Skype Service, and he have 50 - 100 workers ? Will be there special price for different amount of users on one firm ?
And at last, firm who I represent right now are using Elion VoiP (Elion, is Estonian ISP) service, trough to xLite program.
Sadly that one wont work properly, it will hack, or you cant hear other people and so on. With, Skype everything works fine. So, if he will starting to use Skype manger and will make account for every workers (sips) can he bound those sips with same VoiP numbers what he will use right now with Elion ? Or if not, is there some way how to redirect those numbers (to lose those numbers, is sadly out of question) ?
I hope, you can help me guy´s.
Best regards
Rainer

Tere Rainer,
indeed we don't have the solutions team offer any longer. Let me try to answer some of your questions here.
Skype Manager and Skype Connect itself are free of charge. But obviously you can purchase and distribute paid products via Skype Manager.
Yes, you can freely distribute Premium subscription to Manager group members and leave others without. You can do the same with all kind of Skype products, e.g. Skype numbers, calling subscriptions etc.
There are no discounts with Skype Manager purchases. It's a tool to simplify administration.
Unfortunately you cannot transfer numbers to Skype connect. For more details on which features are supported and how they work please have a look here: https://support.skype.com/en/faq/FA10549/what-is-skype-connect-and-how-does-it-work
I hope my answers could help a bit already.
Tervitustega Mustamäelt.
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How to withdraw consent from Skype Manager and can...

If someone is a member of a Skype Manager and have been allocated a Skype business account, how can he withdraw the consent for monitoring. And whether the manager can also monitor the actual Chat, the instant messages?

Hey Janice268,
Thanks for the question. I understand you wish to add a contact from Mail. The following article outlines how to do so:
Mail (Mavericks): Add information to Contacts
http://support.apple.com/kb/PH14928
In an address field of a message you’re sending or a message you received, move the pointer over an address, click the arrow that appears, then choose Add to Contacts.
In a message you received, move the pointer over a phone number, email address, or street address anywhere in the text. Mail outlines the information; click the arrow and choose an option from the pop-up menu. For example, add the data to an existing contact.
Thanks,
Matt M.

Is there an easy way to determine if a device on my account is currently turned on and connected to the network? Might be lost.

Is there an easy way to determine if a device on my account is currently turned on and connected to the network besides trying to contact the user? Might be lost.

There might be options available to you, butit ddepends on what kind of device it is.

Changing Billing Address in Skype Manager and Alte...

Four days ago, I contacted customer support about changing my billing address in Skype Manager. I am unable to change my billing address in Skype Manager. When I click edit on the billing address, the registration address shows up instead and is uneditable. I contacted customer service three times since then, and Customer Service told me that the Specialized team would contact me within twenty-four hours. I have never heard from the Specialized team. Since the method of contacting customer service results in broken promises from Skype, is there an alternative method to resolve my problems or is there a way to change my billing address?

Did you manage to resolve the problem? I went to Skype live chat support. She made it work: "I requested to enable the edit button on the account".
So, it seems like you have to request that the edit button is made life.
Hope it works for you!

WebService with Session manager and Connection pooling

I've created many a Oracle users in our RDBMS. It comes to this, that every
user in our Company has its own oracle account.
We are developing now a Web application (Internal information system) for my
Company.
This Web application will have GUI created in perl and middle tier will be
Oracle WebServices.
This WebServices will be connected to the DB for every oracle user and it also
must have a session management.
And this is a Action plan:
1. the user will log to the Web GUI with his oracle login name and a password
2. this oracle user name and the password will be sent from this Web app to the
WebService
3. this WebService will create a connection over a JDBC (not over DataSources)
and will create also a session (maybe like a servlet)
4. in this session the instance of the created connection for this user will be
saved and the WebService will return to the Web app the session id
5. and this session id will be then used for further calling of WebServices
Then comes another user, signs up over the Web app with his oracle account and
this whole process repeats.
Finally every logged user will have its own session id with his own connection
instance to DB.
Maybe it's possible, that it will work only with Servlet (with HttpSession) and
WebService created from this Servlet.

Take a look at the Statefull Java Web Services. It may be able to handle your use case.
http://download-west.oracle.com/docs/cd/B14099_04/web.1012/b14027/javaservices.htm#i1027664
You should be able to cache the database connection, directly in your service implementation class.
Hope this helps,
Eric

I have a new ipad and I am trying to set it up thru my itunes account. I opened itunes and connected the ipad but itunes does not seem to be recognizing the ipad. Can someone please advise? Thank you.

I tried to register my ipad thru the Apple website but it won't let me register because I do not have the exact purchase date. This was a gift and I do not know the exact date. So frustrating because I am excited and anxious to use my new ipad!

Try making up a date. something relatively recent. See if that allows you to go forward

Move online number to skype manager

Hello
i buy online number in skype and i want move this number to skype manager and use in sip service that i connect my pbx to this sip trunk for receive call and outgoing call.
please help me.
best regards
parsaei

To be more precise: I do have two Skype online numbers purchased in my private account - can I move these to the Skype Manager account?
I need a smooth transition in order not to loose the numbers and thus be forced to communicate new numbers everywhere.
Any help/hint appreciated.

Can¿t buy US & Canada subscription in Skype Manage...

Hello Community.
since yesterday I can not buy a subscription "U.S. & Canada" through Skype Manager, the following error.
I consult through online chat and ignore the problem, suggest that you follow the news service's website Skype heartbeat.skype.com
is a joke, that page is the latest addition to the month of July.
Regards.
Villamor, Nicolás.

Hello llamealmundo,
I know this post has been sitting here for a while, but looking at your account, we need more information. I see you have minimal funds in the account, and that may be the problem. Your SIP Profile is at a $0.00 balance. You have many users in this account , and only 6 have enough money to purchase the US & Canada Subscription.
Are you trying to purchase the subscription via a Client or in the SIP Profile? You cannot use subscriptions with Skype for SIP. Skype Connect is a Pay_As_You_Go account and you will pay by the minute for each call.
So, if I have answered your question, please let us know here. If not, please log into you Skype Manager and contact us via Skype Chat. Log into your Skype Manager and click on the Chat Button in the top right of that screen to connect to us. We are here 24/7 for your support.
Thank You for using Skype and the Skype Community Forums.
Regards,
Victor S.
Regards,
Victor S.
Skype Enterprise Support

Skype Manager - Create User

I've deleted a user on Skype Manager and need to re-create this user. Says Skype name is in use even though the account does not exist any longer.
Skype name is ens-pietfaber-pf001.
Please assist.

Hello thabiedmatthews,
I'm sorry to tell you, but when you "deleted" your user name, that name is no longer available for use in any Skype Connect Business Control Panel (BCP). You can "remove" a user from a SIP profile or just pull it out of of a Business account, but whenever you "delete" a user, that name is no longer available to that account. You can create another Skype Account and then use that name again in that account. Or, as I advise other users that have done this same thing, re-name that user "Call_ens-pietfaber-pf001", and then you can use it again. This time your callers can identify it easy by the "Call" designation in front of it. They know to Call!
I hope this helps with your situation.
Thank You for using Skype and the Skype Community Forums.
Regards,
Victor S.
Skype Enterprise Support
Regards,
Victor S.
Skype Enterprise Support

Removing Skype Manager/Emptying Credit

Several years ago (2010) shortly after opening my Skype account, my account was 'compromised' by a fairly typical scam where my account was enrolled in a Skype Manager account, and an unkown person attempted a deposit/chargeback that resulted in a block on my account.
I've sorted this out, deposited Skype credit, and used my account normally since then.
My problem is this: I'm still somehow part of Skype Manager and Admin of a 1 member group that I don't want to be in. I can't remove myself because I have 0.01GBP left in credit that I can't drain (not enough to make a call to anywhere that I'm aware of), and Skype doesn't have any method for me to transfer or delete credit. I want out of Skype Manager because frankly I have no use for it and leaving it around only leaves me susceptible to another possible scam. What can I do?

Hi, MooseJC, and welcome to the Community,
I found these articles in the FAQ library which I thought might be helpful:
https://support.skype.com/en/faq/FA12063/how-do-i-release-an-account-from-skype-manager?
https://support.skype.com/en/faq/FA10542/can-i-delete-my-skype-manager?frompage=search&q=end+Skype+M...
Since it sounds like your account started as a personal account, I doubt this FAQ article would apply, but I included it anyway for background information:
https://support.skype.com/en/faq/FA559/how-do-i-remove-members-from-my-skype-manager?
Hope this helps. My next step would be to contact Skype customer service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Unable to access Skype Manager

I've been unable to access Skype Manager for 8 days now. My account works fine to log in regularly via the skyep app (to make calls, chat, etc), and I can even login to the skype site to change settings for that account. I just can't get into the Skype Manager. When I do, I see an error message (screenshot below) either after I'm prompted for my login credentials, or immediately upon clicking the Skype Manager link if I'm already logged in.
When I chat or email Skype support, they either claim that it's working fine, or they say that a "specialized department" (they always refuse to name the department when I ask) will take care of it and email me. The email invariably arrive a couple of days later telling me that everything is working fine, and if for some reason it's still not working, I should contact Skype chat support.
I tried reaching out to Claudius at @SkypeSupport via twitter and all I got back from him were these two non-specific and not-helpful tweets:
@mdavep I just successfully logged onmanager.skype.com in using IE9. Which browser are you using and which error do you see? ^CH
(when I answered his question he did not reply)
-and-
@mdavep Which page are you trying to login? Your web account page is here:skype.com/go/myaccount ^CH
(when I answered his question he did not reply)
My business is suffering as a result of these problems, as I am unable to reassign phone numbers to my sales teams and make changes to my tracked numbers for my ad campaigns. I'm probably losing about $250-$500 per day that this is not working.
Screenshot:

We've identified a login problem with Skype Manager and are working to resolve it as quickly as possible.
Sorry for the inconvenience (and confusion caused by my follow up tweet).
Unfortunately I can't share an ETA for the fix yet.
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What can I track with Skype Manager

I am trying to see if it is possible to track Skype to Skype usage with Skype Manager.
It seems like the only report I can run is purchased Skype Credits.
We don't plan on using Credits so what reports are available to me?
Thanks

Hi, jasonwallace31, and welcome to the Community,
Perhapsyou may find this article from the FAQ library helpful:
https://support.skype.com/en/faq/FA10519/what-is-skype-manager-and-how-does-it-work
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Use a skype number nd connect to more than one sky...

can i use a skype number and connect this to more than one skype account. or can i create a group of skype accounts who can pickup the call?

no, a Skype Number is linked to a single Skype Name
calls to a Skype Name can, however, be forwarded to as many as three other numbers or Skype Names -- whoever answers first gets the call
incoming Skype calls can only be forwarded once using Skype
http://www.skype.com/en/features/call-forwarding/
Regards,
Neil

Skype Manager management?

It appears someone obtained access, however that happened, to a Skype account I hadn't used for quite some time (~2 years, could be more) and added it to a Skype Manager account. At least that's how I understand the tech behind it, correct me if I am wrong, please.
My issue now, is to understand how to remove my Skype account from this manager account and what steps I have to take to prevent fraudulent use of this account.
A number of side-questions pertaining to this, if I may...
My Skype account was unused since 2009, possibly longer than that. The password I'd used was not shared and not easily guessed. To date as then the system Skype was used from wasn't an "open" system and I am not in the habit of running systems without audit trail (no, I am not a "security expert", just a very paranoid person). The addition of my account to this Skype Manager, now, confuses me. Did this happen as a result of the compromise of the Skype account or did it happen inversely, the compromise as a result of having been added to the Manager account?

I have just discovered that my Skype account has been hacked and someone has clocked up several hundred dollars in calls!
There doesn't appear to be a way to contact Skype about this or anything else for that matter.
Do I have any recourse?
Is there any way to contact Skype about this?
Pretty strange way to run a business.....

Account online # to skype manager and connect

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