Account password reset sent but not received by Outlook.

I have requested a password reset, went through the process and had success at Apples end. Email was sent but not received by the Outlook account email I have been using for years. Outlook is still working fine. Nothing in Junk folder and have added the apple email to contacts (from last reset).
Any ideas?

Contact Apple for assistance resetting the password, either by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

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