Account Passwords Access Compromised By Adobe Staff

We are a premium partner of the businesscatalyst products and have been for many years.
One of our customers was told by his web developer they can host the website for less money and contacted Adobe support.
We have our partner panel emails associated with @ourdomain.com and no gmail email accounts are associated with it. The web developer was sent full admin access to our partner panel to his personal gmail account that is not associated wih any of our partner panel emails.
My questions are:
1. How can we lock down our account so that they do not send our account passwords and logins to random people not associated with our account?
2. Do I need contact the rest of the customers in our partner panel and let them know there was a security breach on Adobe's end?
Ticket numbers associated with this:
80966

Hi again,
I've just replied to your other ticket - 82050, please review it. The access has been revoked as soon as you pointed out, and our engineering team has confirmed that that user didn't make any changes to any site under your partner portal.
Once again, please accept our apoologies for this incident. Please get back to me offline over the new ticket 82050 or the old one.
Thanks again,
Florin

Similar Messages

My adobe account was hacked and compromised, emails were sent out on one of my accounts. I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?

my adobe account was hacked and compromised, emails were sent out on one of my accounts. I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?

I have contacted them, but apart from letting them look at it and deal with it, is there anything I can personally do myself? Or is it just a matter of waiting for me now?

Hi. I am using a time capsule for few PC s. I have made 5 different account to access time capsule. but in windows when i enter account name and password for one account, i cannot access other accounts, because windows saves username

Hi. I am using a time capsule for few PC s. I have made 5 different account to access time capsule. but in windows when I enter account name and password for one account, i cannot access other accounts, because windows saves username. how can i prevent this from happenning. I really need to access all my accounts and dont want it to save automaticlly.

Why have 5 accounts if you need to access all of them.. just have one account?
Sorry I cannot follow why you would even use the PC to control the Time Capsule. Apple have not kept the Windows version of the utility up to date.. so they keep making it harder and harder to run windows with apple routers.

I changed my apple account password and now I am unable to access my mail.

I changed my apple account password and now I am unable to access my mail.

Did you also change your email password?

Please log-in with an admin account to access adobe premiere elements

I have bought Premier Elements but it will not start. Keeps asking me to: "please log-in with an admin account to access adobe premiere elements". Then it closes.
ASUS laptop, 17" Processor: i7- 4700HQ @2.4 GHz
RAM 8 GB, Win 8.1 64
My account is Admin, and have started the program "As administrator."
Have reinstalled elements.
The computer ran a trial of Adobe Premiere Pro CC perfectly. Have uninstalled it to see if it fixes the problem.
Quicktime ver. 7.7.5 It is up to date.

johnminkara
What version of Premiere Elements are you using on your Windows 8.1 64 bit computer? For now I will assume Premiere Elements 12.
If you are running the program from a User Account with Administrative Privileges, then please apply Run As Administrator
a. by right clicking the desktop icon and clicking on Run As Administrator
or
b. by right clicking the desktop icon, selecting Properties, and then putting a check mark next to Run As Administrator found at the bottom of Compatibility Tab's
"Privilege Level". You could also apply Run As Administrator to the Adobe Premiere Elements.exe file, but one or the other above should do the job.
In the final analysis, you may probably end up with Premiere Elements 12 uninstall usual Control Panel route, free ccleaner run through (regular cleaner and registry cleaner parts), and reinstall with antivirus and firewall(s) disabled. Did you use a "Clean Tool" for the removal of Adobe Premiere Pro CC.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
We will be watching for your results.
Thank you.
ATR

Deauthorizing Adobe Digital Editions without account password

Is there a way to deauthorize ADE 4.0.3 without having the account password?
I'm on Windows 7 Pro SP1.
Thanks.

Hi Folks,
please go to the Digital Editions forum, This forum is about video DRM, not about eBooks.
Adobe Digital Editions
Thanks,
Nobuo

My apple id for icloud is linked to an invalid email address and i do not have the password for the account. I need to delete the account to access my icloud on my iphone. any ideas?

my apple id for icloud is linked to an invalid email address and i do not have the password for the account. I need to delete the account to access my icloud on my iphone. any ideas on how to override this issue?

If you updated the old ID at one point to create your current iCloud ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Error: Sorry, your account cannot access the Adobe Digital Publishing Suite

A few days ago I ordered Creative Cloud account. Since that when I try to log in into Folio Producer I receive this message:
Sorry, your account cannot access the Adobe Digital Publishing Suite. Please contact Customer Support for help.
At the same time I do can log in into Folio Builder in my InDesign CS6 and even add folios. Might be this error by someway linked to that I had in the past DPS Pro account?
Thank you in advance.

This issue does not have solution. I came up to DPS developing team, anyone does not want to fix manually each account and they do not have an automatic solution.

I forgot my password on icloud account. how can i change my icloud account if my e-mail account has been compromised?

i forgot my icloud and e-mail account password. is there any possible way to change my icloud account?

Hey there apolman,
It sounds like you want to change your iCloud email address but cannot remember the password to do so. You should be able to reset the password for your account with this article:
iCloud: Change your iCloud password
Change your iCloud (Apple ID) password
Go to the My Apple ID website (appleid.apple.com) and follow the instructions to reset your Apple ID password.
For more information, see the Apple Support article Apple ID: Changing your password.
After changing your iCloud password, make sure you update it on all your devices and in any email apps you use to get your iCloud email.
On your iPhone, iPad, or iPod touch: Go to Settings > iCloud, then tap your iCloud account.
On a Mac: Open iCloud preferences.
On a Windows computer: Open iCloud for Windows.
In your email apps: Check the help provided for the email apps you’re using.
If you set up iCloud on your iPhone, iPad, or iPod touch, make sure to set up a passcode lock on your device for added security. (Go to Settings > Passcode or Touch ID & Passcode. If your device has iOS 5 or iOS 6, go to Settings > General > Passcode Lock.)
Thank you for using Apple Support Communities.
Take care,
Sterling

My email account and facebook accounts have been compromised, how can I know if I have malware of a keylogger?

About 2 weeks ago my Yahoo email account and AIM email account had been compromised and the passwords changed. From what I was told/researched at the time, changing my passwords to more secure passwords was the best option.
I changed my passwords for the two accounts that had been compromised, and I even when as far to change my passwords for everything that I used frequently, and accounts that were tied to the email accounts, facebook, twitter, etc.
This morning at 12:28am (EST) my facebook was accessed by somebody other than me and my password changed. When I noticed this my first thought was to check to see if my email that I log in with was compromised. It had also underwent a password change.
Obviously the next thing I did was to try and change my passwords.
I had my AIM email send a change password form to my Yahoo email (which hasn't been tampered with this time) I followed the form and input a new password. After that, it brought me to a page where I was to enter the new password and sign in. When I input the new password it yet again said, "incorrect password or username". After I tried the new password a few more times it finally brought me to a screen saying basically that my account was locked due to suspicious activity and I still haven't been able to try and log in again.
I also can't access my Facebook account at all. I obviously can't send a new password to my email because I can't access it. Whenever I tried to send my info to an alternate email it wants me to answer a security question, and for some reason the answer I enter, which should be the correct answer, is said to be false.
Facebook offers another option of recovering your account by getting 3 friends to be sent security codes, I tried this method but it would never let me complete it because I locked my account. I locked my account after figuring out it was being tampered with. Whenever I try to get the security codes sent to 3 friends it ultimately leads me to a screen saying my account is locked and I need to sign in to unlock it, which is some major bull considering if I could log in I wouldn't need to be going through the process to begin with!
One friend has told me somebody maybe using some file to track my moves, a keytracker?
Is there anyway I can confirm that?
How can I get rid of it, how can I protect myself?
I've been using the internet almost daily since I was 8 years old, I'm now 20, this is the first of these kinds of problems I've ever had.
Protip: I run Mac OSX 10.6.8 Snow Leopard.

Whatever is going on, it's extremely unlikely to be malware of any kind. See my Mac Malware Guide.
As to what is going on, it's hard to say, but if someone is targeting you specifically, it's not that hard for an experienced person to do. It may not even require actual hacking... see the story of Matt Honan's hacking:
http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/
In short, his attacker managed to get access to Mr. Honan's Amazon account, which gave him access to the last 4 digits of Mr. Honan's credit card that was on file. That credit card was also on file with Apple, and those 4 digits were used to give him access to Mr. Honan's Apple ID. And from there all went to h***. No hacking required, just talking to folks on the phone and convincing them to do what the hacker wanted.
In addition, note that some kinds of accounts provide you with a way to give access to another person. For example, GMail provides a way to add someone else's account, giving them access to your e-mail. Hackers have been known to use such features to leave themselves hidden back doors, so they can keep getting in after you have changed the password. I don't know whether AIM or Yahoo have such features, but it's possible.
Finally, note that there are always possible issues with weaknesses in the servers. For example, right now, someone's selling an exploit kit for Yahoo mail. I don't know whether the vulnerability it relies on has been patched or not, but if it hasn't been, your attacker may be using that method to get access.
In any case, you need to address these issues with AIM, Yahoo and Facebook.

What if My account's been compromised

How do I determine if my account has been compromised and, if it has, what do I do about it?

If your account has been compromised you'd possibly notice some unusual activity at best, or in worst case you'd lose access to your account.
If you suspect the account has been compromised, changing the account password is your best bet.

When i login with microsoft account cannot access with administrative share c$

i have a problem when i login to windows with microsoft account cannot access any network computer with administrative sharing c$,d$ with windows 8.1
but when i login with local account can access
and some people tell me create key in regedit t fix it
after enter user name and password show this error
and i apply your instruction and not fix until now
note:
my Machine windows 8.1 if another machine in network windows 7 can access a hidden share if machine in network windows 8.1 show this message in image 2
but if i login with local user can i access all machine hidden share network windows 7 and 8.1

yes this computer i want to access name poland2-work and have two users
first :administrator
second : poland 2

My account was accessed and unauthorized changes made by We R Wireless

I recently became a ware of a very serious issue and have been getting little assistance from Verizon. My account was password protected and had only 3 people identified as having the ability to make changes on my account. I received a notice from Verizon regarding a change made on one of my lines. Upon review it was an unauthorized change to add "Total Mobile Protection" to one of my lines for $9.00 a month. Also in this notice was a credit which I was entitled to for a $10.00 Active Promotion. I believe this credit was placed on the account so that the change might slip by unnoticed. When I looked into the change it was made by a Representative from We R Wireless in Ship Bottom NJ. I have never been to this store nor have I spoken with anyone ever at this store.
After calling the store and confirming my account was accessed and unauthorized changes made, I was told by the manager that an employee had in fact accessed my account and made those changes. I still could not understand how it was possible for the changes to have been made without my password. The activity certainly looked very suspicious and I figured it had to do with commission to the representative for adding the insurance plan. This was denied multiple times by the manager of the store as well as the District Manager. In the meantime I had received multiple emails from We R Wireless in their attempts to "Make this go away"
What came next was the most disturbing and upsetting part of this situation. I was told by the District Manager of WE R Wireless that my information they had collected years ago during a purchase of a phone and activation INCLUDING MY PASSWORD and that they had kept it in their system!!
WE R Wireless had shared my personally identifiable information and Password to my account with Sales representatives at the Ship Bottom WE R Wireless store and that was how they accessed my account!!
As you can imagine I have now been receiving multiple calls from The Director of Retail Operations, Musafa as well as the Director of Operations, Jimmy. They are attempting to sweep this under the carpet and it is inexcusable and unacceptable. The reason for this post is to WARN others who may have made purchases at anytime at a We R Wireless store that they KEEP YOUR PASSWORD and employees are given the Passwords and have made changes to accounts. I cannot believe that I am the only one that this has happened to and I am concerned this is a widespread breech and more importantly is ILLEGAL.
I will keep this Board updated with developments but can tell you so far Verizon has not been very responsive to my concerns but this is unacceptable and I am thinking of contacting the FCC as well as an Attorney. In this day and age of Identity Theft this situation must be addressed by Verizon whether or not this was one rogue employee or not our PASSWORDS and other Information should never be shared nor kept without our knowledge.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

I can only tell you that the Verizon rep from the Fraud department as well as Verizon's legal department contacted me and said under no circumstances are these companies to retain Customer Passwords. As you can see look at the potential for issues as evident in this situation.
As far as the FCC and their responsibilities this is directly from the website
The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories. An independent U.S. government agency overseen by Congress, the commission is the United States' primary authority for communications law, regulation and technological innovation. In its work facing economic opportunities and challenges associated with rapidly evolving advances in global communications
The agency investigates consumer issues such as Cramming which has occurred here if you go to the site you will see some of the recent fines for cramming levied by the FCC and it is a huge issue. A consumer does not get involved in legal fees the FCC is responsible to investigate consumer claims of fraud and regulates the industry. The Attorney General also takes this very seriously as well.
Cramming - Unauthorized Charges on Your Phone Bill
Cramming Settlement for Consumers Announced
Dec. 19, 2014: The FCC, along with the FTC and state attorneys general, announced a $90 million settlement with T-Mobile regarding unauthorized charges - commonly known as "cramming" - on phone bills.
Current and former T-Mobile wireless customers should review their bills and apply for refunds if they suspect third party charges were wrongly added to their bills at www.t-mobilerefund.com/
Sent from my iPad

My email password and my verizon account password are the same? Are you SERIOUS?

The other day I did something I never do, actually log into my verizon account. I hate the verizon interface, I'd rather stick pins in my eyes than use it, but every now and then I have to use it to handle a bill. So, of course the password that I remembered setting on it didn't work. So I jumped through the hoops to reset the password, conducted my business, and left the site, hopefully not to return for a year at least.
Lo and behold, the next time I tried to access my email (which I use Thunderbird for, and don't tell me it's not a supported client, it works fine, and no I'm not going to use Verizon's webmail interface), it won't accept my email password. Now, this password HAD always been distinct from my verizon account password. But...telling myself, "Oh no they didn't," I tried using the new password that I'd set for my online account. Surprise! It let me into my email!
Now, this morning, neither the new password nor my old email password are being accepted.
So, I have two questions, apart from the existential "why does Verizon feel the need to torture its customers like this":
1)Are they SERIOUSLY requiring you to have the SAME password for your email AND your My Verizon Account?
2)If, as I hope and pray, the answer to 1 is "hellz no", how can I change just my EMAIL password?
Anticipating a reply of, "No, it's just one password, because we've decided that's MORE secure, and your whole problem is that you're using Thunderbird, because ummmm somehow Thunderbird renders passwords into ancient Greek before it submits them and so it won't work, but of course some dull-normal client like Outlook WILL work, and don't ask me the details because I'm really not very technical, but apparently I'm technical enough to tell you that your client is no good"...

Yes, the passwords are the same now. Verizon made a big push a while back to give customers a single login. They merged everyone's accounts, not because it is more secure, but because they think customers will find it easier. No, there is no way to change just your email password.
And no, there is absolutely nothing wrong with using Thunderbird. Many of us have it configured for verizon.net addresses, and it works just fine.
Wish I had a better answer for you...
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

I have a Mac Pro using Lion, with a SSD for system. Restored drive from backup. Now logon password doesn't work. Account password still works. Changing password in user group preferences no longer works to change logon password.

I have a Mac Pro using Lion, with SSD for system drive. Drive stopped booting, but otherwise appeared healthy. Restored from system backup. Now drive seems to work properly, BUT my logon password no longer works. Password OK for account; can access system preferences, and change user password there BUT logon still refuses to accept password. No luck changing password for that account after adding new administrator account and logging on from that account. Suggestions? Thanks.

If you redirect Accounts to another location (not on the Boot Drive) you need to direct them back there again after a restore.
SystemPreferences > Accounts/User&Groups > ...
... Unlock the lock, then hold down Control as you click on an Account to get access to the Advanced Options pane.

Account Passwords Access Compromised By Adobe Staff

Similar Messages

Maybe you are looking for