Account Security Team number
I need the number for the Account Security Team, but the number for New Zealand is wrong. Doed any one know it?
Email iTunes Support if you can't get through on the phone.
http://www.apple.com/support/itunes/contact/
You will have to change your country in the lower corner of the screen.
Or see if this is the phone number that you are using on this website.
http://support.apple.com/kb/HE57#T
Similar Messages
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Steps to contact Account Security Team
Hi All,
These are some simple steps which might help in contacting the Account Security team when required. You can follow the same :
STEP 1 : Follow the link : Apple ID: Contacting Apple for help with Apple ID account security. The webpage will look as shown below. You would need to click on "Start your support request" if available, or use the phone number to contact the corresponding team for the respective country.
STEP 2 : After being redirected to the new page, you need to click on the option "Forgotten Apple ID Security Questions".
STEP 3: An option will show up and you will need to click on the blue "CONTINUE" box in order to proceed.
STEP 4 : You will be redirected to a new webpage, which will have the options, "Talk to Apple Support now", "Schedule a Call" and "Call Apple Support later". You can choose any one of the options suitable to your timeframe.
STEP 5 : On Selecting "Talk to Apple Support Now", you will be asked to fill out the details as shown below :
STEP 6 : If you select "Schedule a Call", you will be presented with slots of Day and Time which might be suitable for you get a callback from our Account Security Team.
You can follow the steps provided above in order to contact the Account Security Team.OK, and what is the question you would like us, your fellow users, to help you with?
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I can't cantact the account security team
I can't cantact the account security team for enable my apple id (Thailand)
I recieved your customer support email and we try to solved this problem since early of january. I try so many times to call 001800 4412904 (and even another country contact number) but nobody answer.Then I leaved you a message to call me back.And nothing happen again. Now I still can't enable my apple id
Please your team helps me as soon as possible?On Wednesday mid- to late-afternoon [Eastern Standard Time] I spoke with Steve, who works with Apple in Toronto. Steve is trying to resolve my problem with _only_ trying to get Mavericks.
I am just a user of an iMac. I don't have _any_ technical knowledge that would help you, yuilzung. -
How to contact apple account security team via email?
I have forgotten the answers to my security questions? How do I contact apple account security team via email?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
also my ipod is a Nano 5th Generation....so when the account security person asks for ipod serial number..its completely useless because the serial codes only work for Ipod Touch and Iphones.
- Serial Code from Ipod= USELESS..
- Answer at least one of your security questions= I can't...and the whole reason im having this issue..
- Have a rescue email= trying to see if i can get one.
This issue is Reaaaallly starting to annoy me, so someone please help Thankss! xoWelcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
I want ask to speak to the Account Security team
I want ask to speak to the Account Security team
Po42: You need to phone Apple and ask for them.
Allan Eckert: They handle issues such as people forgetting the answers to their security questions when they don't have a valid rescue email address.
(85649) -
TS2446 Where is the link to contact the AST? "Account Security Team"
Can't update any apps on any of my devices. Account has been disabled. Email from support says to contact AST to enable but no link.
Certainly there's customer service. If you click the Support tab above, there's a big "Contact Us" area right in the middle of the page, with a link that would lead you to contact information. It also can be found via the "Contact Us" link at the bottom of every Apple web page.
Anyway, if these charges were made to a credit or debit card, the most immediate thing you need to do is to call your credit card company and report the unauthorized charges as fraudulent. It will then be up to your card company to contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here (which is where the Contact Us would lead you):
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your debit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards. -
I need the number for account security to activate my account
Could someone give me the number of iTunes account security to activate my account. I can't update all my apps coz I had unauthorized pruchased and the disqbled my account. I got Ia response from apple support to contact account security of iTunes but I always get unsupported browser
Ways of contacting Apple about security-related issues include clicking here and picking a method for your country, and phoning AppleCare and asking for the Account Security team.
(103231) -
HT5312 How to restart my account security question and passworld ID?
I went to restart my security questions and ID passworld went download programs today
Welcome to the user to User Technical Support Forum provided by Apple.
amalmb wrote:
I went to restart my security questions
If by Restart you mean Reset... But you have Forgotten them...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
amalmb wrote:
... ID passworld...
Changing your Apple ID > http://support.apple.com/kb/HT5621
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
i really could find a way out
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87905) -
I forgot my account security questions. How do I retrieve them?
I forgot my account security questions. How do I retrieve them?
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
hi, i would like to change my account security questions , how can i make iy online?
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
If you have Forgotten the Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
HT5312 Account Security I tunes
I can't seem to locate where I can change my security questions and answers. I have tried anwering them and I can't remember what answers my daughter put. Please help.
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95596) -
HT1491 I cant remember my account security questions how do I either get them or reset them?
I cant remember my account security questions how do I either get them or reset them?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96999) -
Change my account security questions
Hello,
I try to change the security questions answers on my account,
but the new steps are send to the old email which is not used any more
How could I receive the new steps to change my account answers on the new emails that i already add
Thank you
Sarah
<Email Edited By Host>Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
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