Account Suspended for 6 Days and Counting. Skype ...

My account has been suspended for 6 mind numbing days.  I've filled out the "reactivation form" numerous times.  *I had to open a new Skype account just to post on this forum.*  I am at wit's end.  The customer service reps. are useless, clueless automatons.
I've asked numerous times why my account was suspended without answer.  I've asked what other information they need to activate my account.  For my grief, support emails end with zombie-like comments, "If you have any further questions, do not hesitate to ask." 
I've asked numerous times for my case to be forwarded to a supervisor.  Nothing, nothing, nothing.
I bought Skype credit before a trip this summer.  I was told there is no record of me buying credit.  On top of not being able to activate my account, I have no confidence they know what they are talking about!
I have provided mulitple contact names numerous times.
I was told to delete my cache and cookies and try logging in from another browser. (what does that have to do with Skype software running on my computer?)
Nothing has worked.  I have to wait 24 hours each time for a completely useless reply.
My original account handle is: rberka
My case # is: SRX1222756167ID
This is by far the worst customer service experience I have ever had.  I've worked for major Fortune 500 corporations and this is simply inexcuseable.  No one should have to put up with this kind of inept service.
I have called Skype's corporate number in Palo Alto: (650) 493-7900.  No one answers the phone at 2 pm in the afternoon!
I have looked for Skype customer service executives to complain to on LinkedIn.  No luck.  The VP of Skype customer service should try communicating with his own customer service.  They are a joke.
Is there anyone on this planet whose 2 eyeballs are reading this post that can resolve this situation and get my account reactivated by some miracle of fate?!?!?!?!?!
Roman Berka
Algonquin, IL

I think customer support reps have no reason not to reply to valid concerns from Skype users.  That is what they are trained for, expected to do, and paid to do.  If a support intentionally ignore a valid concern, I think that would be a ground for possible diciplinary actions or job termination in some cases.
Afaik, they indeed usually reply within a 24 hour timeframe, but they may be time responses from them may take a bit longer due to various reasons.
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