Account suspended or deactivated

hi, i recently bought a second hand mobile.. but it has a problem.. when i connect to blackberry internet service plan i succed but my service status says blackberry internet service not conected.. i am able to use blackberry messenger but other application that requires internet service do not work.. and when i try to register my phone at zantel.blackberry.com it says your account is either suspended or deactivated.. can you please unsuspend me? thank you

blackarabian wrote:
 can you please unsuspend me? thank you
It sounds like you've purchased a device which might have been reported lost or stolen.
No one here can fix that, we're uses just like you, not RIM employees.
You need to try to get your money back from the seller, as they sold you a non-working device.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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