Accounting document not clearing even after payment posting.

In document flow of may cash sale process showing the accounting document 123-- Not cleared.
After payment receipts in FBCJ and posted & saved, eventhough the accounting data not clearing, but in FBL5N the report is updating, what can be the step i am missing to update the document flow TOP to BOTTOM cleared.
Waiting for your replies
Thanking you,
Veera

Dear,
Kindly use the transaction F-32  (Clear Customer).  Select both Uncleared items or document numbers.
Regards
Ramesh

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