Accounts being hacked and credit taken, new page a...

As the other page http://community.skype.com/t5/Security-Privacy-Trust-and/Incorrect-charge-of-100-Euros/td-p/867774 is now locked (wonder why) I have continued on here.
My account was hacked and all my credit used to call people all over the world. When that credit ran out they took €35 on the auto recharge that they activated ( I had it turned off)
I only found out I was being attacked when my PC sounded to say I had new messages and I saw they were from paypal for a skype recharge which I had not done.
I changed my passwords on paypal and skype right away and put in a charge dispute with paypal. I contacted Skype expecting to be told that it was under control and that I would be refunded, However instead I was told it was no problem there end and that it was my fault for letting the hackers guess or be given my password. They then fobbed me off and told me that paypal would refund the recharge but my credit I had before would not be refunded.
After looking on here I found that lots of others were also being hacked and fobbed of the same so I went back on the live chat and demanded my money back.
this morning I received this message and a refund of my lost credit.
Hello,
My name is Silja and I am contacting you in regards to your previous conversation in Chat Support, session 970704 and the problem you have with your "unauthorizedentry" account.
Please be so kind and accept my apologies for the issues you are having with your Skype account.
I have gone through the chat session you had before and I can see that you have been advised to change your password and follow the instructions on how to make sure that your PC is secure.
Regarding the fraudulent purchases made from your Skype account, I can see that you have already asked your PayPal office to reverse the fraudulent purchase made during this incident. This means that once your PayPal office has finished their process, you will get all the funds back you lost during this incident.
Also, I do understand how frustrating this incident must have been and there for I would like to offer you with a €15.00 Skype Credit voucher as a compensation of the lost time.
Again, I am very sorry for this issue and should you need further assistance, please do not hesitate to contact us again.
Have a nice day!
Best regards,
Silja
Skype Customer Service Specialist
It is very sad that I had to go demanding anything from them as they should have refunded me no questions.

reids5 wrote:
Hello I also have just realised I have had my skype account hacked, in the last two weeks, firstly i was talking to the maldives and then my credit in literally in 2 seconds went from $13.oo skype dollars to zero and I was cut off, on the 27th December I was charged twice on my account where only one credit showed up on my skype account of $16.00 dollars while, the other 16.00 skype dollars never appeared, on top of that I was just talking to day and had 13.00 in my account and then it just literally vanished in the middle of business deal while on the phone to the maldives.
Now its back to zero, where otherwise I have been talking to diefferent parts of the world, I'm not happy and need someone from skype to sort this mess out seems like you guys are being hacked from someone on the inside.
How do i get my credit back and how do i get my money back for credit i havent recieved, if i get my bank onot this you will get you butts kicked.
I think you may need to contact customer service regarding your concern. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

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IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

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