Accounts Blocked and My three Skype Subscription F...

Skype Blocked all my Accounts and keeps blocking any new Accounts which I try to open.I had made two subscriptions for India Unlimited Plan and One subscription for World Unlimited Plan.It was going fine for a persiod of two months and then all of a sudden Skype communications blocked all my accounts.
First time they told me that u have exceeded the 6 hour limit calling time on your accounts by a few seconds and then they told me to open new accounts n when I opened new accounts they blocked them as well and told me that we can 't restore yur new accounts as yur computer network which u use is on a Filter coz' it has been fraudulently previously.
Skype ate away my money and has given me a lot of distress.Making people communicate is a noble job but Skype is harrasing its users and committing RAPE with this job of theirs.
This was the only good means of communication for me to communicate overseas but ,alas, even this has ended.
My Skype Usernames are:
aamer.rashid1
ahmed.khan159
mehboobkhan42
muhammad.khan675
sheema.khan90
andrew.james288
insha.manzoor
Skype has done a great injustice to me.I hope this all does not happen to others.
Best Regards!

you may need to contact customer service for possible explanations, clarifications, and to know what your possible options are, here's how;
How to Contact Skype Customer Service
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Similar Messages

Skype account blocked and they won't unblock it.

I had this really old skype account, I believe I created it when they released skype, but I had like 7 contacts or less, and used it like once a month, sometimes once a year, I don't know. But I used msn messenger a lot, and my account was really old aswell, and when they merged it with skype, I had to merge my accounts, so that's what I did. but at that time, it was so complicated, you had like two contact lists, on the same software you could send messages as a messenger account, or a skype account, to messenger or skype contacts, and it was really not user friendly, it was impossible to use, even tried to clean my list, deleting duplicated entries, people i never talked to, but still didn't do it, so once again, I abandoned skype and went to facebook. so last year I went away and wanted to do a video call to my girlfriend, so we installed skype. I didn't remember what account name I should use, or wich password was correct, and for some reason my account got blocked. i'm not even sure that i entered a wrong password, but it got blocked anyway. when i tried to retrieve it, said i had to contact support and cmon, to reset your password you have to contact support???? no thanks, decided not to use skype again, and made a video call with facebook. but as of this week, I wanted to make a video call from my android phone, and decided to give skype another go, people told me that it was a good video app, so why not. and there was i trying to retrieve my password, when i ran through this form to fill with a lot of irrelevant information: if i "used credit card to pay for a skype service or if i used paypal." how the hell should i remember a thing i did once in my life and many years ago? i don't know if i used credit card or paypal, how should i know wich credit card i used? ok, next field: "what email address you provided when you registered." ok, when i registered my first skype account, or my messenger email wich i merged later? because i don't know what email i was using back when they launched skype, ffs. so i put my messenger email and procceeded. next question, when did i create my skype account (year AND month). again, my old account, or the one i merged later? and how the hell should i freaking now the year or even the month i created it??? was like centuries ago, cmon!!?! next question, "provide five names that are in your contact list." heck, I had hundreds of people on my messenger, wich i often deleted and replaced, and barely 5 or 7 contacts on skype, wich i never used, and when they merged, i reorganized my list, so i had no idea wich list they were talking about, or who was on it. next question, "what is the total cost of a recent order that you have made." you're kidding, right? next, on what date did you place the recent order (dd/mm/yy)? ... next, "please provide two phone numbers that you have recently called or contacted using skype." god, i tried to order a pizza once, and i called my mother another time, but how am i supposed to remember wich pizza place, and if i called mother at home, work, cellphone 1, 2, or what? jesus. I answered the other questions properly, but apparently they 'don't have enough information to retrieve my account" thanks microsoft. I really wanted to use that account, since it's linked with my microsoft email, wich is also my xbox live account, and some other stuff, and I don't want to have 2 ms addresses, but ok, i really needed to make a video call, so i tried to create another account. I was on my pc trying to solve this problem, so I opened skype website and clicked create account. luckily (or is it?) there was an option to create account with facebook, so that's what I did. and when I went to my phone to login, bam, no option to log in with facebook, and when you create an account that way, you just don't have a name or password to log in on your mobile. good job ms! thanks for ruining my day, and good luck beating apple, google or facebook when you keep treating your costumers like **bleep**.

I've recently noticed that my skype account has been blocked. I don't know what the issue is. I have the password, but it won't let me make calls. I have cash on the account too. But now it is requesting me to fill in forms. What year did I set up my account? 10 years ago or so, maybe 11, maybe 9, 8, 7, not sure. What card did I use to last put money on it.... not sure, it was about a year ago, debit or credit? Can't remember. But out of the 10 questions, I seem to have got one wrong, but it won't tell me which one. I have asked customer service for help, but the genius just asked me to refill in the form. I did again, same issue, something wrong (waiting for 24 hours for failure notification on both occasions) I've asked him to point out what is wrong, but genius refuses to. Honestly, a pathetic customer service experience. 0/100 score. Just some autogenerated BS from India. I've had to now set up an entirely new Skype account. So warning, if your account is blocked, don't bother with customer service. They are useless. Just set up a new account and forget about what ever cash is on your account. Thanks Skype!!

Account blocked and no refund

Now you would think this would be simple. I have a Skype account, I have bought credit and a UK telephone number. I have amde two calls and now my account is blocked for ´security reasons´. OK, who knows my account may have been hacked but its not me. I have emailed customer support 5 times to ask why and, as they are refusing to provide the service, to refund my payment.
This is the answer I get every time
"Unfortunately, as we have explained to you before, it is not possible to restore your Skype account. We have applied restrictions to protect Skype users. Please refer to our Terms of Use to avoid this to happen in the future. http://www.skype.com/en/legal/tou/ We apologize for the inconvenience and appreciate your understanding." I dont get anything more.
Fair enough but refund my money or credit it to another account. don´t just steal it! This has now become a principle rather than just the money which I can recover via Paypal and I won´t give in until it is sorted honourbly and honestly, I hate being ripped off!

The same thing has happened to me, I also phoned and spoke to a real person........
All I got was another copy of the same form which I have filled 15 times before and I then filled it in yet again (now 2 weeks ago) still no reply and no original skype account that has my skype credit on it.
One very unhappy and telling everyone I can about this user. I have now opened yet another skype account so I can keep in contact with friends, but will not be upgrading tp premium or putting any money on account..... back to basics for me 8(

Account suspended and can't use subscription

Dear Skype
Please do the needful, I already subscribed a subscription for India one month subscription and skype credit for 10 Dollars out of that amount I used 2.19 dollars.
but now I cant use my subscription and skype credit, due to that I m distrube to calls to my family and friends. Kindly lookinto and rectify the error from my account as soon as possiable.
your quick response will highly appreciated.
Thanks and Regards
[Removed for privacy]

Please follow the instructions here to get your account recovered again: https://support.skype.com/en/faq/FA10946/why-is-my-account-suspended
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Account Blocked and failed Recovery Attemps.

Note: There is a warning on the right, stating i shouldnt state my account name for my own good but i think it is neccesary for the sake of resolving this issue. The account concerned is:[Redacted for privacy]
A few days ago, i used my laptop to log-in to my Skype account. I did nothing out of the ordinary during this procedure except clicking on my Skype client, only to see that a message popped up stating it was blocked. I clicked on the suggested link which led me through a procedure where i had to fill in a form.
I tried to fill in the forms as accurately as possible but in all honesty this account is very old and i do not know the specifics of it like the registration e-mail and when i made it. This most likely resulted in me filling in the forms in a wrong matter three times. Finaly after the third time i got a e-mail where it was stated the issue couldntn be forwarded and my account will not be recovered or unblocked for good. I was told to make a new account.
In the end, i am a legitimate user of Skype for years, i have done nothing wrong. However my account is still blocked, as it is now, forever.
Hopefully through this route, i can still recover my account as my e-mails i sent in response to the unblocking e-mails are not answered to no matter what.
If any member of the support team can contact me personally, i can provide you with a massive list of users i had on the other account, and a correct registration e-mail (I probably entered the wrong one in the forms), the last few users i added, the last user i had a conversation with and all the information you want.
If no-one responds to this, other users can see this as a warning. Beware if your account is blocked because Skype will perma-ban it if you mis-enter your information, regardless if it is indeed your account.
Moderator Notes:
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this.
Please also remember the Community is not a branch of Skype Customer Service - so adding personally identifiable information in posts made to a public website is all the more unsafe. Thanks for understanding.

I think you may need to contact customer service regarding your concern. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
Yet, if you will not be able to verify the details that the support are requesting in order to prove that you are the owner of that account, I think the support team may not be able to assist you further.
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G/L Account Blocked and Return to vendor should be done

hi all
i have a scenario where i need some solution.
two years before user created a PO with some G/L account and one year before that GL account is blocked for posting and now the user wants to do 122 movement type returns to vendor..
is there any option where we can change the g/l account while doing or any other options?
regards
Ganeshkumar

Hi,
I think you can unlock the GL A/C..and post the movement and lock it again.
but you need proper approval for that.
Kuber

HT1689 How can I stop debiting my account automatically every month for a subscription I made?

How I can stop debiting my account automatically and montlhy for a subscription I made?
How I can avoid debting my account more for than one month subscription for a service through iTunes

iTunes - cancel newspaper subscription - https://discussions.apple.com/message/18044734
iTunes Store: Purchasing and managing auto-renewing subscriptions - http://support.apple.com/kb/ht4098

Skype Account Blocked for no Reason!

I recently purchased Skype credit and a subscription (several years after dumping Skype due to the poor service). After only 3 days of using the service, my Skype account was suspended. Skype claims there is suspicious activity on my account. I would like to know how it is suspicious that I use my credit to make calls/send text messages?! I have filled in the contact form twice and reset my password three times. Yet my account remains blocked, and I can only make free Skype-to-Skype calls. Skype email customer service is hopeless and not helping to resolve the issue. I am afraid the time of my subscription will run out before (if ever) the issue is resolved. Please does anyone know how I can request a refund of my money? If Skype will not let me use it, the least they can do is to return it to me. I have realized it was a mistake to purchase Skype credit and attempt to use Skype for mobile calls/text messages. In future, I should restrict myself to free Skype-to-Skype calls. Thanks!

Hello,
We don't allow duplicate posting.
Duplicate deleted.
It's not a scam. This request is legitimate.
Moved.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype won't delete my account and remove my Skype ...

The issue: I wish to delete my Skype account and also have my Skype name removed from the Skype directory.
Why: I am using another Skype account with a very similar Skype name. I don’t want people to select the wrong name when they add me. Apart from this, it is my wish, my choice to have just 1 Skype name in the directory, not 2.
First and foremost it is a disgrace that as a Skype user I cannot delete my own account (including Skype name from the Skype directory) if and whenever I wish to do so. You have to ask Skype to do it for you. But do you get any help? No, none what so ever!
The first thing I tried was Live chat. A complete waste of time. Then I submitted a support request. In response to my request I received an email from Skype Customer Service in which I was asked to provide the following details.
1. Country creation.
2. Year and Month of creation.
3. Registered email address.
4. Please provide us 3 Skype Names of your contact list.
In reply I sent a substantiated email with as much detail as possible.
1. Country of creation I provided.
2. I replied I could not remember the year, let alone the month I created my account. I did provide 2 possible years. There is no way to check the year and month. And Skype does not provide this info on your Skype account. So what then?
3. Registered email address same thing. I replied it could be 1 of 3 of the following email addresses I might have used when I registered. I also pointed out that I had changed my primary email address since registering. So again, how can you check your registered email address when Skype does not provide this info on your Skype account? Or do they mean the primary email address you are using now? Then be specific and say so!
4. I replied I had no contacts remaining in my contact list, because I had already blocked and deleted my contacts. I did offer to provide 3 blocked contacts.
I got the following astonishing reply.
"Thank you for the information provided, we appreciate it. However, we are sorry as not all of the answers match the data stored in our systems. Based on this we cannot carry out the request for safety reasons.
Please check your records and contact us again with the correct answers."
What a rubbish service! Instead of helping me - I wonder if someone read my email at all - I get this standard reply telling me to check my records. Check which records? Check them where?
Is there somebody out there who CAN help me?

Hi, Appie5,
You are most welcome! I just happened to be on this message board shortly after you posted your enquiry. Let us continue ...
What do mean when you refer to my registered email address? The one I used when I originally registered or the primary email address I am using now (which I changed before my I submitted my request and which is non existing, because I want to delete my account)?
Your Skype Account's Registered E-Mail Address is the one recorded or which appears in your account as the e-mail address Skype will use to send billing and payment or other account-related correspondence. Occasionally you will receive promotional advertisements. If the e-mail address is "fake" or "non-existing," then naturally you will receive no correspondence from Skype ... that said, if you want to discard the old account, then be sure to remember exactly what you input in that field so the customer srevice agents can match the information you provide with what appears on your account record.
Also I got the question in which month and year I created my account. I dont remember! How/where can I check this? My Skype account details do not provide this info.
You are correct - the date your account was created does not appear in our account information. You may contact Skype Customer Service separately to ask what this date is.
Skype Customer Service could ask any number of questions related to your account that they would expect you would be able to answer.
Best,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Account hacked and now is blocked

My Account was hacked and calls where made on it. Plus someone used the auto pay to buy 25 dollar skype credit thing.
I Changed my password and pout a account recovery and everything but its still blocked. Plus my still being charged for the 25 dollar card even though skype took it away and off my account.
This is my phone and i need it working. Can someone help!?

My account was also suspended after some **bleep**er hacked me 2 days ago, i have try to recover it back, message from skype not enough info wich are bul**bleep**, how can i get in touch with a person at skype support to solve this, is there a email adress i can use, phone number? anyone? John

Account Blocked -- Skype Support Won't Unblock

Skype blocked my account after an unauthorized login and order and has since made it impossible for me to unblock it. If anyone has successfully gone through this process or gotten their Skype credit refunded, I would love to hear how.
Over the past couple months, I have completed their unblock account form (both on the support website and from the follow up email link) at least 10 times and have emailed their customer support. Each time, their customer support emails me and sends me back to the SAME FORM (even though I have, in the form comments, been including my "case number"). At first I could not remember when I opened my account or my payment method and left those fields blank but added notes about the approximate time (6 years ago). I have since reconstructed that information from my files. I am 100% certain that the information I have provided on the forms (at least the last 4 times) has been complete and accurate.
It is unconscionable for Skype and Microsoft to hold my credit amount hostage and provide ZERO customer support. The email responses often have typos, and for a moment I thought that I might have actually clicked a link to a fradulent website that was actively trying to rip me off! I went back to their website and resubmitted the form and got the same run around -- it really is Skype/Microsoft having appalling customer service.
I would report them as I believe that their holding account credit hostage must violate some sort of consumer protection. (If their awful customer support really can't verify my identity, shouldn't they just be able to refund my Skype credit to the original payment method?).
At this point I really just want my money back, to close my account, and NEVER use Skype again.

jlnyc wrote:
Skype blocked my account after an unauthorized login and order and has since made it impossible for me to unblock it. If anyone has successfully gone through this process or gotten their Skype credit refunded, I would love to hear how.
Over the past couple months, I have completed their unblock account form (both on the support website and from the follow up email link) at least 10 times and have emailed their customer support. Each time, their customer support emails me and sends me back to the SAME FORM (even though I have, in the form comments, been including my "case number"). At first I could not remember when I opened my account or my payment method and left those fields blank but added notes about the approximate time (6 years ago). I have since reconstructed that information from my files. I am 100% certain that the information I have provided on the forms (at least the last 4 times) has been complete and accurate.
It is unconscionable for Skype and Microsoft to hold my credit amount hostage and provide ZERO customer support. The email responses often have typos, and for a moment I thought that I might have actually clicked a link to a fradulent website that was actively trying to rip me off! I went back to their website and resubmitted the form and got the same run around -- it really is Skype/Microsoft having appalling customer service.
I would report them as I believe that their holding account credit hostage must violate some sort of consumer protection. (If their awful customer support really can't verify my identity, shouldn't they just be able to refund my Skype credit to the original payment method?).
At this point I really just want my money back, to close my account, and NEVER use Skype again.
horrible horrible, just had the same drama, after a week of robotic email replies I thought, maybe it IS a robot! Then I thought with incredulity, I've been trying to explain myself time and time again TO A ROBOT!!! It is scary that you can't prove who you are even when it really is you. I finally got onto a real person at Microsoft and have got a new account working (after much fiddling around, as the other one kept opening by default) but the other one is still in limbo with my credit in it.

Account hacked and now I can't cancel subscription...

Ok, I'm really pissed off right now, so I try to keep calm and not swear.. so here's what happened:
- Last month I couldn't get into my account anymore with the same login details
- after a lot of hassle, I was able to get back in, but was forced to log in with Microsoft account instead my original Skype account xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
- I got an e-mail stating an invoice of 60 Euros for 800 mins to Ukraine(!). I don't know anyone there, no way I would want to call anyone there.
- I assumed my account had been hacked so I changed all passwords, etc.
- Now, 1 month later, my account is charged again. Turns out the hacker bought me a monthly subscription for 800 mins to Ukraine, jaaaay!
- I tried to cancel the subscription, but I get a "OOPS, something went wrong" message and it tells me to contact support with this ID : ID: REQUEST-6329897c/2014110912
- I tried to just disconnect the Paypal payment to prevent any more charges, but then it states I should cancel the subscription first. AAAAAAAAAAHHHHHH!
- So WHERE XXXXX IS SKYPE SERVICE?!?! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx there is NO way to actually send them an e-mail about it.
Just leave it up to the community right?
So basically I want two things: refunds for both transactions of 120 euro in total (somehow my account only shows the last one, probably, because I had to switch to a MS account login) and disconnection of the Paypal payment method, so this can never happen again.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Hugob1980 wrote: there is NO way to actually send them an e-mail about it.
Hello
This link should take you to Live Chat.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My account is blocked and my business is stunted -...

After getting my 4th account blocked, I decided to contact live chat to see if they could give me answers about why I am getting locked. The agent informed me that I receive reports from my contacts, and this flags me and I got banned for spamming. The issue is, I rarely add anyone, and mostly just accept adds from customer who see my skype on websites I advertise on.
My skype conversations typically go like this:
1)Person adds me and asks me for service
2)I ask them to verify that they own the account by posting on my topic (this is to avoid paypal fraud)
3)We exchange my diigtal currency for their money
4)I ask them if they can give feedback on my customer service on the website
I think I am the victim of a competitor reporting me which gets my skype locked out, making me unable to communicate with customers (skype is the major communication platform for the digital currency I sell).
I was hoping someone here that may have ran into this problem would be able to give me tips on how to avoid being blocked, if I am being falsely reported, likely by competitors. Anything helps, I am frustrated of this happening to me, and I just need a solution to have a solid skype running .
Thanks if you managed to read this far.
-Mike

Please any help would be appreciated!

Account cracked and blocked

Today Skype blocked my account because "someone" ha tried to use my account.
Now I have back my account and there is. I money anymore. There was almost 20€ and now is zero, and in the chronology I found a lot of SMS send from a Russian number to another Russian number.
What I have to do to have back my money? I cannot believe that Skype is so unsecure; on my account there was also my credit card dates. Someone also checked the auto recharge. Hope that none cracked mine cc account or I will contact a layer.
Now. How much time it will takes before my mone could be back?

Hi,
Depending upon the jurisdiction where you (and your father) reside, you may need a document such as a power of attorney if your father is unable to manage his own affairs in order to file with Skype Customer Service to delete the Skype account on his behalf. However, this would not prohibit him from simply creating a new account.
I have referred your enquiry to one of our Community Ambassadors for further feedback, particularly related to blocking access to the Skype website or from downloading and installing the client software. That observation stated, there is much discussion here in the Community regarding other VoIP services, so you have quite a task ahead of you if you are attempting to prohibit your father from creating accounts via any of these services.
Please remember to report as much of the detail as you can to Skype via e-mail ([email protected]) or by contacting Skype Customer Service.
As I cannot determine if you use Skype, I offer this: ensure his privacy settings accept incoming calls and IM's from people on his contact list only, and to Block and Report as Abuse/Spam all contact requests from anyone he does not know. Again, not knowing the circumstances, I am only attempting to provide as concise assistance as possible. Hope this helps.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype account blocked although I have credits

my skype account is blocked even though I a credit.
sign in maryeilts
Help.
Mary

Hi, Carnby77, and welcome to the Community,
If you have tried the account recovery process,
https://support.skype.com/en/faq/FA12053/how-can-i-recover-my-account-if-it-has-been-suspended?
... and this does not work, you will see within that FAQ article that the next step is to please contact Skype customer service for further assistance.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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