Accounts in COA location in drawer is always resetting
*Hi Experts,*
*Our chart of account is very long and it will take time to arrange it. Accounts are arranged such that each child account is attached to their respective mother account. Unexpectedly, without knowing what we did and we did not even edit it, all title accounts (blue colored) are arranged above and all the active accounts are placed below the 2nd half of the Chart of accounts. What could be the reason for this ? How could we turn it back to our original arrangement ?*
*Regards,*
*Allan*
Hi Allan,
You could use DTW to move the active accounts under the right title account; I'm not sure if you can force the order of the active accounts so I suggest having them in the import file in the order you want them. If you have segmented accounts, all you should need in your import file is the AccountCode (_SYS # - run a query on OACT to get this) and the FatherAccount (title) code.
I suggest you update the CoA once you have figured out what caused this as Jitin's indicated above. If you do have any add-ons, what you may want to try is to turn them all off, manually move a couple of active GLs to where you want them then start the add-ons one by one to see if one of them affects the GL update.
Heather
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