Accounts not in system preferences

After adding a guest account on my black macbook ( after owning for 5 years without doing) a printer scanner appered on screen when i logged on, also there is no account file in system preferences . Might need to update software or reboot new one? not sure what to do  need advice and help.

found answer here
http://discussions.apple.com/thread.jspa?threadID=2125683&tstart=105

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  • Unable to open accounts window in system preferences!

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    Process:         System Preferences [198]
    Path:            /Applications/System Preferences.app/Contents/MacOS/System Preferences
    Identifier:      com.apple.systempreferences
    Version:         7.0 (7.0)
    Build Info:      SystemPrefsApp-1750100~19
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [85]
    Date/Time:       2011-06-07 15:45:22.529 +0100
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          1344 sec
    Crashes Since Last Report:           9
    Per-App Interval Since Last Report:  194 sec
    Per-App Crashes Since Last Report:   9
    Anonymous UUID:                      89DB2252-837C-4E5F-925F-C0F8B07078C1
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000011b089860
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    objc_msgSend() selector name: willSelect
    objc[198]: garbage collection is ON
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x00007fff86da211c objc_msgSend + 40
    1   com.apple.systempreferences             0x0000000100008426 0x100000000 + 33830
    2   com.apple.systempreferences             0x0000000100006fb8 0x100000000 + 28600
    3   com.apple.Foundation                    0x00007fff825d011c __NSFireDelayedPerform + 404
    4   com.apple.CoreFoundation                0x00007fff83fa4be8 __CFRunLoopRun + 6488
    5   com.apple.CoreFoundation                0x00007fff83fa2dbf CFRunLoopRunSpecific + 575
    6   com.apple.HIToolbox                     0x00007fff837017ee RunCurrentEventLoopInMode + 333
    7   com.apple.HIToolbox                     0x00007fff83701551 ReceiveNextEventCommon + 148
    8   com.apple.HIToolbox                     0x00007fff837014ac BlockUntilNextEventMatchingListInMode + 59
    9   com.apple.AppKit                        0x00007fff8060be64 _DPSNextEvent + 718
    10  com.apple.AppKit                        0x00007fff8060b7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    11  com.apple.AppKit                        0x00007fff805d148b -[NSApplication run] + 395
    12  com.apple.AppKit                        0x00007fff805ca1a8 NSApplicationMain + 364
    13  com.apple.systempreferences             0x0000000100001cf4 0x100000000 + 7412
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff8454612a kevent + 10
    1   libSystem.B.dylib                       0x00007fff84547ffd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff84547cd4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff845477fe _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff84547128 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff84546fc5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff84546f4a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8454735c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff84546fc5 start_wqthread + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff84546f4a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8454735c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff84546fc5 start_wqthread + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff84546f4a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8454735c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff84546fc5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000001  rbx: 0x0000000200041700  rcx: 0x000000020004c891  rdx: 0x00007fff5fbfe320
      rdi: 0x000000020023cb20  rsi: 0x00007fff813716bc  rbp: 0x00007fff5fbfe830  rsp: 0x00007fff5fbfe5f8
       r8: 0x0000000000000008   r9: 0x0000000000000000  r10: 0x0000000000000001  r11: 0x000000011b089850
      r12: 0x0000000000000002  r13: 0x000000020023cb20  r14: 0x000000020003f400  r15: 0x0000000200032aa0
      rip: 0x00007fff86da211c  rfl: 0x0000000000010202  cr2: 0x000000011b089860
    Binary Images:
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           0x100700000 -        0x100703fff  com.apple.preferences.softwareupdate 4.0.6 (270) <9F828BC8-C39B-6C58-C435-FD5096818214> /System/Library/PreferencePanes/SoftwareUpdate.prefPane/Contents/MacOS/Software Update
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           0x117d9b000 -        0x118522fff  com.apple.GeForceGLDriver 1.6.26 (6.2.6) <D469864E-34A6-37EE-A01D-7C2AF0223D35> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
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        0x7fff87684000 -     0x7fff87695fff  com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
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