Accounts Reveivable-Applying Credit Memo to and Outstanding invoice

I have a remote client that can't apply a credit memo to an outstanding invoice in AR. They are on 12.1.3. This seems simple enough. Am I missing something.
Thanks
Rob

Hi Rob,
can you check with your client ...
1) Whether this is happening for this particular customer or for every other customer ..
2) Whether this is happening for this particular Invoice and credit memo combination or for all invoice and credit memo combinations ....
3) Has it been working fine previously, is this the first time they are encountering this issue ...?
4) Also did they receive any error message, whenn trying to apply credit memo to the Invoice ....
5) How was the credit memo created in the Receivables module, was it interfaced from any third party source ..?
The above would help us narrow down to the cause of the issue .....
References:
Transaction Workbench Error: Credit Memos cannot be Applied to Invoices Having Customer Names Exceeding 50 Characters [ID 1374662.1]
Regards,
Ivruksha

Similar Messages

Invoice generated with out release to accounting, credit memo request and credit memo raised

Dear SD Experts,
I have a situation where the invoice is not released to accounting , but credit memo request and credit memos are being raised...now user would like to release the invoice to accounting (after raising credit note request and credit note), is it possible how do i handle this,
(There is no delivery as this is service business scenario).
Thanks in advance
krishna

Go to 'VFX3' and give the inputs, then select right line and click the FLAG option. It will be manually released to accounting, If not you might find the reason for block.
Revert back with your results.
Anandkumar KS

API to Apply Credit Memo to a Deposit

We have a requirement to apply the Credit Memo to an outstanding Deposit in Oracle Financials through a program. Can someone provide me
1. An API to Create a Credit Memo
2. An API to apply the Credit Memo to a Deposit
Thanks
Vasu

Errors: 1) Your credit memo transaction can only credit an invoice or a debit memo line (1018863)
My Question is - Can we apply the Credit Memo towards a deposit through Autoinvoice Program ? If yes, please let me know the columns that we need to populate in interface table.Please see these docs.
Listing of AutoInvoice Error Messages and Troubleshooting Tips to Resolve each Error [ID 1138254.1]
Credit Memo Errors During Autoinvoice Process - Invalid reference line attribute value (REFERENCE_LINE_ATTRIBUTE1-15) [ID 405445.1]
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Hussein

Error in Releasing to Accounting for Rebate Credit Memo

Hi All,
I have a requirement to post from a credit memo rebate settlement an A/P posting document rather than
an A/R posting document (payment made against vendor rather than customer).
I am using the standard SAP user exit EXIT_SAPLV60B_008 to convert A/R document to A/P document.
In the internal table XACCIT, the following fields are changed in order to achieve the results above:
Accounting document type (BLART)
Posting Key (BSCHL)
G/L Account & P&L Account (HKONT)
Customer (KUNNR) - if filled, clear out
Vendor (LIFNR) - get from KNA1 table
Tax Code (MWSKZ)
Payment Terms (ZTERM) - get from KNB1 table
Tax Conditions (KTOSL)
Branch Details (FILKD) - if filled, clear out
The rebate credit memo have been generated but not able to release to accounting. When i try to release
to Accounting via VF02, the following error is generated:
'No Account is Specified for item 0000000001'.
All substitution seems to be complete. Could you let me know the possible cause of this so that I can further investigate on this issue.

No Account is Specified for item 0000000001
Normally system will throw this type of error if the corresponding billing document / credit memo does not have the Account Assignment Group of that customer. To check that go to VF02, key in the credit memo reference and execute. There click from top menu bar "Goto => Header => Header". There you can see a field "Account Assignment Group". Check whether it is blank. If so, press F and save.
It could also be due to improper of G/L Account assignment in VKOA
thanks
G. Lakshmipathi

GL account missing in credit memo request

Hello every one,
I am trying to creat credit memo request with ref to credit contract invoice but receiving a Document Incomplete message(GL account missing). Iu2019ve clicked on the Edit button and gone back and reviewed everything but I still canu2019t complete the process as I still keep getting the Document Incomplete message. Can you please advise me.
Thanks
Dev

Dear Sachindev,
In general, Problem: G/L missing, is assosiated with Settings, maintained in T. Code: VKOA.
Just Check
Best Regards,
Amit
Dear Sachindev,
In general, Problem: G/L missing, is assosiated with Settings, maintained in T. Code: VKOA.
Just Check
Best Regards,
Amit
Note: In T. Code: VA02, key-in your Sales Doc (in your case, Credit Memo Request) and go in to Sales Doc.
From Menu-bar, Click:
Edit --> Incompletion Log.
This will lead to eror page, listing Error: G/L missing.
Select line and click Tab: Complete Data
This will lead you to another Screen: Analysis Account Determination
Now, at left-side of the screen, you can see Columns: Procedure and Description.
There, you will find
KOFI --> PR00 (open drop-down option for PR00) --> 10 (KOFI) Cust.Grp/Material Grp/Acct.Key
Double Click on it.
IMP1: Instead of KOFI, it could be KOFK also; and instead of "Cust.Grp/Material Grp/Acct.Key", it could be "Cust.Grp/Account Key" or "Material Grp/Acct Key". Just note-down the entries, it will help you to assign G/L in T. Code: VKOA
Now, at right-hand side of the Screen (i.e. Overview), You will find Access details 10 (KOFI)
Now, there are two options:
1. either System will determine the G/L, or
2. still, G/L a/c missing
In second case, down there on the same screen, notice the following:
Field in condition table--Field in document---Value in doc.
IMP2: Note-down the entries, under Column: Value in doc. as this will help you to maintain settings in T. Code: VKOA
Now, go to - T. Code: VKOA
Click on Table: 1 - Cust.Grp/Material Grp/Acct.Key (or as found in step IMP1)
On to next screen, click Tab: New Entries
now, maintain entries in to Fields:
App: V
CndTy.: KOFI (or as found in step IMP2)
ChAc: INT (or as found in step IMP2)
SOrg: 1234 (or as found in step IMP2)
AAG: 01 (or as found in step IMP2)
AAG: 05 (or as found in step IMP2)
ActKy: ERL (or as found in step IMP2)
G/L Account: You will get it from Accounts dept.
Provision acc.: I don't think its reqd. as its being used for, say Rev. recog.
Save the entry. Now, check the Sales Doc. in VA02 (as explained in the statring of Note).

Credit memo - Price and quantity difference on the same PO item

Hello,
When there are both price and quantity differences between the invoice and the PO/GR on the same PO item, we need two lines on the credit memo to adjust the quantity and the price separately. However, the system gives the error message "Document contains same order item more than once" . If we suppress this message, then we have the error saying the debit and credit of the credit memo does not balance, as it appears the system only read the first credit memo line and ignore the second. Does anyone know how to resolve this (without having two different credit memos for the price and quantity differences)?
Thank you.

Hi,
Please note the following few points.
1.Credit Memo: Credit memo will be posted when you want to reverse a posted invoice.System will reverse the qty and that much amount of invoice.you can post two line items of MIRO for a sigle PO item for qty and amount.you can not have two lines one for qty and other for amount.
If you feel that there is a differance of posting in amount for the INVOICE and GR (normally for GR , the amount postings witll be same as PO price.) reverse the invoice at MR8M or post a credit memo in a single line for amunt and qty and post afresh the invoice amount .
Regards,

Credit memo request and invoice correction request

Hi,
Can anybody please explain the difference between Credit memo request and invoice correction request?
Regards
Deepak

Hi Deepak
Credit memo request -- A credit memo is used when a customer has to get receive some credit amount to customer
Example : If billing happens for 100pcs but any damage happened in transit and he received only 75pcs and the customer has paid for 100pcs then we can raise the credit memo only for that 25pcs qty
Invoice Correction request -- It is a also a document type where a customer can receive anyone debit memo or credit memo based on the request raised by the customer
Credit memo Example : If the billing happens for 100pcs and the billing price is Rs.25000/- but do to some mistake Rs.27500/- happened then a Credit memo has to be issued to customer
Debit memo Example : If the billing happens for 100pcs and the billing price is Rs.25000/- but do to some mistake Rs.23500/- happened then a debit memo has to be issued to customer
Regards
Srinath

Solution for viewing AR credit memo relevant to AP invoice

In R12, we no longer have the functionality of applying miscellaneous receipts to credit memos. Using this functionality in 11i, we were able to make payments through AR.
In 11i, we were using API (AR_CM_APPLICATION_PUB.activity_application) for creating and applying Misc Receipts to Credit Memos. In this process, it would first create miscellaneous receipt using API (AR_Receipt_API_PUB.Create_Misc) and then apply it to corresponding credit memo. Then standard remittance process in AR would pick up the receipts and generate a remittance file which would be transmitted to the bank as a payment instruction. Hence, we were not using AP for payments.
However in R12, the above mentioned standard functionality has changed. Now the same API (AR_CM_APPLICATION_PUB.activity_application) creates a receivable activity (“Refund”) in AR and creates an AP Invoice in AP instead of Miscellaneous receipt in AR. This AP invoice can then be paid using Oracle Payments. However, this is making our solution more complex in R12 compared to 11i.
Technical Details from R12
1. In R12 API - AR_CM_APPLICATION_PUB.activity_application is calling API “ar_refunds_pvt.create_refund” instead of “AR_RECEIPT_API_PUB.create_misc”, which creates the AP Invoice.
2. Form - ARXTWMAI is calling one pll in one of the form trigger and in turn the procedure (ar_refunds_pvt.create_refund) is called, which creates AP Invoice.
Un-answered questions:
1. Is there anyway to view the refund in AR independently (Other than going to Credit Memo and see the activities)?
2. How aging and customer exposure in AR are impacted, if payment is not made for the refund AP invoice?
3. Is it possible to drill down to the original credit memos from AP Invoices?
4. Invoice fields like pay group, payment terms are defaulted from the Payables system setups. Is it possible to pass those in the API or can we use different values for these parameters other than payable system setup?

Hi Anil,
Thanks for the response. When an invoice has the exact same distribution accounting as a credit memo then your scenario is valid. I think that scenario occurs when you create an RMA for a particular sales order for example. The RMA would then reverse the exact accounting of the original sales invoice.
However a manual credit memo in AR can be applied to any valid invoice for that customer (from any point in time). At a point in time the auto accounting rules may have been different causing the generated account string to be different for the same customer. We regularly have cases where a credit memo for a customer applied to an older invoice for that same customer has different distribution accounts. The credit memo application journal actually adjusts this so that the accounting in GL will be correct.
ie
Invoice from 01-Jan-2008
DR Receivables Account 130000 -> $1000
CR Revenue Account 400000 -> $1000
Now if you create a manual credit for the item in full today, the entry of the Credit memo might look like this
DR Revenue Account 400000 -> $1000
CR Receivables Account 120000 -> $1000
Credit memo application to apply the credit memo to the original invoice:
CR account 130000 $1000
DR account 120000 $1000
Now this functionality was standard functionality in 11i because I guess the designers realised if there was no "correction" journal then your GL would be imbalanced at an account level.
Rgds
Shankar

Credit memo against a vendor invoice

Hi All,
I am trying to post a credit memo against a vendor invoice. After posting the credit memo I want the outstanding balance against the vendor to be reduced by amount of credit memo when I do F-44: vendor clearing.
So for eg: if the invoice amount is $100 & credit memo amount is $10, I want to see only $90 in F-44. How can I achieve this?
Right now I see Invoice amount $100 & credit memo amount $10 separately.
Thanks!

Hi,
you have 3 ways to clear the Open line items(OLTs)
example:
1. follwoing document posted in FB01:
    invoice        : 40 expense 1000 USD/ 31 vend13 1000 USD
    credit memo:21 vend13     100 USD/ 40 expense 100 USD
2. A :you could clear above 2 OLTs using "charge off differece" in F-44, enter posting key 31, vendor and
        amount 900 USD. the result should be:
         001 31 0001 VEND13    900-
         002 27 0001 VEND13    900
   B:residual clearing in F-44, you will receive the below result:
      001 34 0001 VEND13 900-
      002 27 0001 VEND13 900
   But the re-requisition ifor above 2 solutions are the values in all fields which are includeded in structutre
   KONTAB_1ST are the same.
   C:partial payment in F-44, Below result:
       001 27 0001 VEND13   100
       002 37 0001 VEND13   100-
    Then clearing the the left amount 900 in invoice, you should select the inovice and the partial clearing
    document together.
Hope above infor. could help you to solve your query!
With Best Regards,
Gladys Xing

Credit memo -- with ref to invoice

Hello All,
This is my scenario:
1 Invoice with value 100.
2 Credit memo whith value 100 with ref. to invoice.
3 The system let me create more credit memos for the same invoice exceeding de invoice original value. (it just informes me that there are other credit memos) How can I prevent this ?
I checked copy control and Pos./neg. quantity--i put as "+" and in Item Category TAN- Completion Rule mark as "A".
Regards,
Ashu

Hi Ashutosh singh
Credit Memo and the invoice are different and the two r used in different scenarioes
Credit Memo is the Billing document raised for compensating the customer and the the document is raised with reference to the the Credit Memo request
The scenarios is that the customer places an order with the company and the company delivers the fgoods to the customer in which some of thm are dmaged and the customer then claims for the compensation , so the company asks the customer to return the goods to the company and simultaneously they will pay the compensation
process flow is as
Created the standard order OR
then do the deliver LF
then billing document F2
and then raise the credit memo request for the goods G2
thenBilling which is the credit memo
G2
This is the special process where the goods are received and the customer does not want the replacement of the dmaged goods and instead he wants the amout to be credited
so we have to raise the credit meemo request with reference to the standard illing document and then the credit memo request and then billing document G@
but in the standsrd invoice we havae to creatae the created the standsrd and then the delivery and then the invoice
Invoice
order (VA01)>Delivery(VL01N)>Change Delivery(VL02N)&PGI>INVOICE
EX:
Order type:OR
credit memo:
for the return material or discount is missing for the material,we create credit memo request.credit memo has sent to customer
order (VA01)>CREDIT MEMO(VF01).
NO DELIVERY PROCESS.WITH REF. to BILLING DOCUMENT,we create credit memo request.
EX:
Order type:G2.
The below link will help u
http://able.harvard.edu/ar/wi/create-credit-memo.pdf
http://web.mit.edu/sapr3/windocs/fopcs06f.htm
Reward if useful to u

EDI billing outputs are capturing credit memos as well as invoices

I am a newcomer to the company I am currently with, and to this forum, and I have 6 years of experience in EDI and SAP SD.
I am working on a project to determine why our EDI billing outputs are capturing credit memos as well as invoices, and attempting to send them by EDI, causing failures in our Seeburger translator. Most customers donu2019t want credit memos by EDI. My goal is to track backwards and determine what portion of the EDI process in SAP is pulling credit memos rather than just invoices. I suspect that someone intentionally made changes in the past to put this in place, but we need to have a message type that includes invoices and credit memos, to be attached to specific partners that want this, and another more standard message type that sends only invoices.
The message control for the example partner specifies Message Type ZURH (customized by this company for some reason), Application V3 (which seems standard), and process code SD09 (which seems standard). Could someone help me to navigate to an area where I may be able to find out what parameters are used to determine what transaction types are pulled to be sent out by EDI for billing? I suspect that the issue may be in Application V3, but I am unable to find any help to view u2018Applicationsu2019, because application is such a widely used word.
How can I display/change Application V3, in order to check itu2019s contents?
Any other ideas why credit memos may be included would be appreciated, and I always appreciate having the transaction codes mentioned as well.
Thank you in advance for your assistance.
Application V3 (what specifies what transaction type this pulls?)
Message Type ZURH,
Process Code SD09.
Access Sequence used is ZSD1 Billing Documents (Access Sequence ZSD1 does not appear in transaction V/48 (?))
Transmission Medium is 6 EDI.
The program is RSNASTED, and the FORM Routine is EDI_PROCESSING.

Satish,
Thanks for the suggestions.
I checked transaction VV33 u201CDisplay Output Condition Records: Billingu201D for Output Type ZURH, Key Combination Sales Org/Payer, and I find the example customer linked to ZURH, as I would expect (5010013645     BEST BUY CANADA Vendor #41448     PY          6     1).
I donu2019t see any data about specific transaction types such as credit memos or invoices, so I may not be looking in the right place. I donu2019t find entries under any other key combination. How would I check if Output Condition records are maintained for credit memos?
In regards to the output type being assigned to the credit memo billing type (ZG2U), Iu2019m afraid I donu2019t know how to check that either.
In NACE, I see that u2018Proceduresu2019 list the CTyp (?), and procedure US0001 is the only one that includes credits and debits. I donu2019t recognize the Ctyps ZDN0 and ZCN0. The billing type is ZG2U, which I don't see in any of the Procedures:
10     1     RD00     Invoice
20     2     ZPRO     Proforma Invoice
30     1     ZCAN     Canadian Cust. Inv
40     1     ZCOM     Commercial Invoice
50     1     ZDN0     Debit Note
60     1     ZCN0     Credit Note
How would I be able tell which u2018Procedureu2019 is being used for Application V3, and how would I change that to another Procedure for testing?

Debit/Credit memo adjustment with Original invoice before making single payment

Debit/Credit memo adjustment with Original invoice before making single payment.(will zero payment batch will work?)

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Pendekanti Mahesh ([email protected]):
Debit/Credit memo adjustment with Original invoice before making single payment.(will zero payment batch will work?)<HR></BLOCKQUOTE>Zero amount payment at payment can be made to nullify the new invoice with credit/debit, and clear the invoices. This is resorted to when you want to clear the credit/debit memos you have entered and no longer need.
null

Partial Credit Memo for A/R Invoice with down payment

Dear All,
I am confusing how to perform partial credit memo for A/R invoice that has down payment inside. Is it possible ? would you please share your solution to me ? Thanks so much

Hello,
I am afraid there is no solution yet for this problem. You must create fully quantity credit memo. Maybe, others can have solution yet, so try to do not mark this message answered. The related notes number is 966038. let me know if you need it.
Rgd,
JM

How to list credit memos against listing of invoices

Gurujee,
Namastay jee
At the month-end our colleagues crank in invoices, then following the month indulge in GRNs. My request is how to list credit memos against list of invoices.
Gratefully,
Seif

In line item display of the vendor (FBL1N) you can get the information in the field "Invoice reference" in the output layout.
Regards,
SDNer

Manually applied Credit Memo

I am not sure if this is the correct form for this question, but I will start bey asking it here.
I am creating a statement using the SDK/VB.net. I am trying to show Open Invoices with partial payments
or Credit memos applied againstthe Invoice. I understand how to join the tables (ORIN & RIN1) for a Credit Memo
that the system applied to and Invoice(s) but Credit Memos that are applied using the Internal Reconcilation are joined differently.
Could some one point me in the direction of what tables are updated to Join a Credit Memo to an Invoice if Internal Reconcilation is used to Apply a Credit Memo to an Invoice? And is there any documentation to explain the relationship?
And if this is not the correct forum, please point me to the correct forum or this question!
Thanks in advance!!
Dana

Hi Dana,
What version of SBO are you using? The reconciliation process has changed significantly between versions 2005 and 2007 so the query requirements are quite different.
For 2007A, the ITR1 table contains details on any matching that's been done. The SrcObjType column holds the transaction type (13 for an AR invoice and 14 for a AR Credit Note) and SrcObjAbs holds the DocEntry.
I had to write a statement in Crystal for a client who had multi-currency business partners and who used down-payment invoices. It was impossible to use a single query to generate the data so I ended up writing a stored procedure to collate the data. This used the JDT1 table to get a list of transactions on the BP's account and then used the ITR1 table to work out how much of each document was still outstanding.
Kind Regards,
Owen
P.S. There will be people on this forum who can help you. The most suitable forum for this type of question is the reporting forum:
Reporting and Printing

Accounts Reveivable-Applying Credit Memo to and Outstanding invoice

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