Accounts search not working for only the specific user

Hi friends,
We have configured E.P 7.0 with CRM 5.0 and configured CRM PCUI business package.
We have role called <b>accounts abd products</b> in portal. So accounts can be searched in this role.
Now our severity issue is for one of the super user,for ex su1, accounts search is not working in portal but the same is working in CRM GUI.
for example if we search for an account 233445(or any other account) in portal its showing no data found but if we search with the same criteria data is displaying CRM GUI.
We have checked with other 2 super ids. Both ends portal and gui search is working fine.
Am unable to figure out whats the cause of the issue as search is not working only for one user su1 .
we have checked by restarting the server also to clear the memory cache.But still search is not working in portal.
Could anyone of u please advice ASAP as this is severity issue.
Thanks & Regards
Sireesha.

Hello,
Go in debugging in the query method of your MAC to see why the BP is not selected (or deleted) before going to the read method.
Regards,
Fred

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Accounts search not working for only the specific user

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