Accounts Window in System Accounts is Blank

I am trying to add a new user account. I got to Sys. Preferences, then Accounts, but when the Accounts pane opens, it is completely blank. Has anyone experienced this?

robis
OK, this seems to be more problematic in Tiger than in Panther or Jaguar
Trash that Cache file again, and then drag the following file to your Desktop:
com.apple.preferences.accounts.plist in Macintosh HD > Library > Preferences folderThen you will need to restart.
If this doesn't work, search the forums for similar posts.

Similar Messages

Unable to open accounts window in system preferences!

Whenever I try to open the accounts window in system preferences it stops responding
Here is the error log:
Process:         System Preferences [198]
Path:            /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier:      com.apple.systempreferences
Version:         7.0 (7.0)
Build Info:      SystemPrefsApp-1750100~19
Code Type:       X86-64 (Native)
Parent Process: launchd [85]
Date/Time:       2011-06-07 15:45:22.529 +0100
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          1344 sec
Crashes Since Last Report:           9
Per-App Interval Since Last Report: 194 sec
Per-App Crashes Since Last Report:   9
Anonymous UUID:                      89DB2252-837C-4E5F-925F-C0F8B07078C1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000011b089860
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: willSelect
objc[198]: garbage collection is ON
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                         0x00007fff86da211c objc_msgSend + 40
1   com.apple.systempreferences             0x0000000100008426 0x100000000 + 33830
2   com.apple.systempreferences             0x0000000100006fb8 0x100000000 + 28600
3   com.apple.Foundation                    0x00007fff825d011c __NSFireDelayedPerform + 404
4   com.apple.CoreFoundation                0x00007fff83fa4be8 __CFRunLoopRun + 6488
5   com.apple.CoreFoundation                0x00007fff83fa2dbf CFRunLoopRunSpecific + 575
6   com.apple.HIToolbox                     0x00007fff837017ee RunCurrentEventLoopInMode + 333
7   com.apple.HIToolbox                     0x00007fff83701551 ReceiveNextEventCommon + 148
8   com.apple.HIToolbox                     0x00007fff837014ac BlockUntilNextEventMatchingListInMode + 59
9   com.apple.AppKit                        0x00007fff8060be64 _DPSNextEvent + 718
10 com.apple.AppKit                        0x00007fff8060b7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
11 com.apple.AppKit                        0x00007fff805d148b -[NSApplication run] + 395
12 com.apple.AppKit                        0x00007fff805ca1a8 NSApplicationMain + 364
13 com.apple.systempreferences             0x0000000100001cf4 0x100000000 + 7412
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                       0x00007fff8454612a kevent + 10
1   libSystem.B.dylib                       0x00007fff84547ffd _dispatch_mgr_invoke + 154
2   libSystem.B.dylib                       0x00007fff84547cd4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib                       0x00007fff845477fe _dispatch_worker_thread2 + 252
4   libSystem.B.dylib                       0x00007fff84547128 _pthread_wqthread + 353
5   libSystem.B.dylib                       0x00007fff84546fc5 start_wqthread + 13
Thread 2:
0   libSystem.B.dylib                       0x00007fff84546f4a __workq_kernreturn + 10
1   libSystem.B.dylib                       0x00007fff8454735c _pthread_wqthread + 917
2   libSystem.B.dylib                       0x00007fff84546fc5 start_wqthread + 13
Thread 3:
0   libSystem.B.dylib                       0x00007fff84546f4a __workq_kernreturn + 10
1   libSystem.B.dylib                       0x00007fff8454735c _pthread_wqthread + 917
2   libSystem.B.dylib                       0x00007fff84546fc5 start_wqthread + 13
Thread 4:
0   libSystem.B.dylib                       0x00007fff84546f4a __workq_kernreturn + 10
1   libSystem.B.dylib                       0x00007fff8454735c _pthread_wqthread + 917
2   libSystem.B.dylib                       0x00007fff84546fc5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x0000000200041700 rcx: 0x000000020004c891 rdx: 0x00007fff5fbfe320
rdi: 0x000000020023cb20 rsi: 0x00007fff813716bc rbp: 0x00007fff5fbfe830 rsp: 0x00007fff5fbfe5f8
   r8: 0x0000000000000008   r9: 0x0000000000000000 r10: 0x0000000000000001 r11: 0x000000011b089850
r12: 0x0000000000000002 r13: 0x000000020023cb20 r14: 0x000000020003f400 r15: 0x0000000200032aa0
rip: 0x00007fff86da211c rfl: 0x0000000000010202 cr2: 0x000000011b089860
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    0x7fff88af9000 -     0x7fff88bb6fff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff88bb7000 -     0x7fff88cecff7 com.apple.audio.toolbox.AudioToolbox 1.6.6 (1.6.6) <AFAB42A2-A3A8-83D8-D583-613625706690> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff88ced000 -     0x7fff88cf2fff libGIF.dylib ??? (???) <1B9DCB7F-CD1D-B23F-8AC6-5292B94A4D0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff88cf3000 -     0x7fff88d82fff com.apple.PDFKit 2.5.1 (2.5.1) <38BEE9BB-3716-49BA-7E14-687FE9E066EB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x7fff88d83000 -     0x7fff88d86ff7 libCoreVMClient.dylib ??? (???) <00C97B96-8D3B-45EB-F503-DB49712DC42D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x7fff88d87000 -     0x7fff88dc4fff com.apple.LDAPFramework 2.0 (120.1) <54A6769E-D7E2-DBE2-EA61-87B9EA355DA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff88dc5000 -     0x7fff89209fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <E14EC4C6-B055-A4AC-B971-42AB644E4A7C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fffffe00000 -     0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
Please help!

I am using OSX 10.6.1 and I am the root user. I wanted to switch off auto login, but I couldn't. I have restarted and read through many other posts

There are an option that let us on choosing an browser in that will be open the Adobe Account from app-desktop Creative Cloud in the windows operating system?

Hello,
There are an option that let us on choosing an browser in that will be open the Adobe Account from app-desktop Creative Cloud in the windows operating system?
...in the case this option not exist...
Please add an option (maybe in next update schedule) that will let us to choose a different browser not the default.
Adobe Cloud ,Behance also Prosite are very weak implemented on the Internet Explorer.
All the best,
Cristian

Hi Jeff,
Thank you for the attention given! I know this ... CCloud,Behance,Prosite go very well with Chrome;Firefox browsers(I use also on this browsers).
In case that will set Chrome or Firefox as the default browser I'll lose modern (metro) Internet Explorer... I don't want to loose this browser because is using on different stuff...a taste option.
I try question more like an suggestion to Adobe (maybe a future thinking option) but my English writes are weak ..
All the beast,
Cristian

I cant use facetime. but my sister can. we share the same account for itunes.but when i go to face itme and click on create a new account a blank screen pops up. what do i do?when i go to make a new facetime account nothing comes up

i cant use facetime. but my sister can. we share the same account for itunes.but when i go to facetime on my ipod touch and click on create a new account a blank screen pops up and the only thing it says is cancel and account. what do i do?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

How do I play a video in full-screen mode on one screen of a dual-screen Windows 7 system without blanking out the other screen?

How do I play a video in full-screen mode on one screen of a dual-screen Windows 7 system without blanking out the other screen? Not losing the other screen would be useful as I would like to, for example, monitor my emails whilst watching a video or to work on a project whilst watching an instructional video.
Note : Resizing a window to fill the screen is not acceptable as it still leaves unsightly borders.

bump

Multiple gl account for blank valuation class in OBYC

hello experts ,
In OBYC FOR VALUATION CLASS 'BLANK' i have maintained a account no which is for service group .
Now for material group also there are few materials in which valaution class is blank and when i do MIGO then these goes to that GL account which is maintained for fleet (service group).
also assigned my the 'grir clearing account ' in 'LMR1M002' and activated the customer exit but the gl account get changed and become the same which is maintained in OBYC for blank valaution class at end of that enhancement 'LMR1M002'.
how to assign two gl account for blank valuation class.one is for service group and other is for material group .
regards
ranjan
Edited by: Ranjan 25 on Oct 28, 2011 9:34 AM

Hi
This is normal Phenomenon since under that material type you must be having other valuation classes other than SUPP, and you must have assigned lot other G/L accounts , i.e for G/L recon you need to consider lot of Inventory accounts. Now if you change, during the next recon you just have to add the old entry details along with the new G/L account. No issues at all other than informing and co-ordination with FI guys after you new assignment of the G/L acct for SUPP.
Best Regards

When I connect my ipod to my computer, Itunes tells me the ipod is synced to another account. I only have one account. My only account is blank now. I'm not sure what is going on but I don't want to plug in my iphone or ipad now.

I need help to sync my ipod. When connected to my computer, itunes tells me it is synced to another account. I only have one account. I had tons of stuff stored on itunes, now my itunes account is blank. I fear connecting my iphone or ipad now. I would like to use my itunes to download movies and shows to my ipad2' but I'm not sure I want to risk it. I have signed onto my husband's computer and tried to assess my itunes account but get the same result! Help!

" I had tons of stuff stored on itunes, now my itunes account is blank."
How did this happen?
Use your backup copy of your computer to put everything back.
You can sync iphone/ipad to one and only one itunes library at a time. Syncing to another will indeed erase the iphone.

The "From" column in my Yahoo! e-mail account is blank. I trouble-shot it with them to no avail and they determined it was probably an issue with Firefox. Please help!

The "From" column in my Yahoo! e-mail account is blank. I trouble-shot it with them to no avail and they determined it was probably an issue with Firefox. Please help it has been like this since Monday! Furthermore, it appears fine when I view my Yahoo! e-mail while using the Google Chrome web browser.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

ITunes no longer works on my Windows VISTA system. Get error msg saying C runtime library incorrectly... Error 7, Windows error 1114..

iTunes no longer works on my Windows VISTA system. Get error msg saying an application is attempting to access C runtime library incorrectly... Error 7, Windows error 1114. Same msg, or one that says unable to install, when trying to update or reinstall iTunes. iTunes worked well up until about a month ago when this error msg starting appearing.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Fresh Windows 10 install on a windows 7 system

First, my system specifications:
CPU: i7-920
Memory: 6GB Ram
Storage: 320GB drive, 750GB Drive, 2TB drive, 120GB SSD drive, 250GB SSD Drive
Video: Nvidia 670 GTX
I've been running windows 7 since 2008 or 2009 when i built this PC. I've installed windows 7 at that point, and up to now, couldn't be bothered to reinstall windows at all. At this point, C:\ is running out of space with loads of programs I've
installed and stopped using.
Long story short, when windows 10 officially comes out, i want to upgrade to windows 10, without upgrading windows 7. I do not want to bring all that mess over into windows 10. I would rather just install windows 10 on a new drive, and
format the 320GB drive. Last week, my wife surprised me with a 250GB SSD drive for my birthday, which i installed windows 10 preview onto.
I did find an issue that is still driving me up the wall. Normally, by default in windows 7, Drive C is an aging 320GB seagate drive, D is a 750GB seagate, E is a 2TB WD, F is a 128GB SSD drive, and G is where my new SSD drive is located. The
issue i came up with, is a permission error to access my data on all of those drives. After installing windows 10 onto G:, i copied some files over (kee-pass2 data file, steam installer, nvidia graphics driver, a text file with my mIRC registration code)
so that i could get a new system up and running.
The problem I got was when i booted into windows 10, and tried to start or open any of these files, i was denied permission to open any of these files, including the text file with the mIRC registration code. I've right clicked on these files, went
into security and added myself as the owner of these files, and am still being denied access to these files. If I downloaded the drivers and the steam installer, they started fine. The kee-pass2 software couldn't load the database at all, even
when i went to the windows 7 location and loaded the original file.
Steam could not access any of my steam installs on E:\, claiming a permission error. When i tried to go into my steam directory on e:\ windows reported that i still do not have permission to access the file, and seemed to give me the option to take
ownership.
To date, it's still claiming I don't have permission to access any of these files. I've even tried making a local login with the exact same account name as on windows 7, with administrator's access, and am still being denied permission to access these
files.
At this point, I'm feeling an impending sense of doom, and am currently believing that my idea of installing windows 10 without upgrading from windows 7 directly is not going to work. The only way I can currently think of to resolve this issue is
to reformat all of my drives once I get windows 10 installed, and reinstall whatever games i want back from steam once I'm set up in windows 10.
Is there something I'm missing here? Is there any thing I can do without taking such a drastic action? Can I even upgrade to windows 10 for free in the way I want to upgrade?

I hate to say it but you seem to be making this harder on yourself. Reduce the problem to it's simplest form, you want to move data from one volume to another volume and it's giving a permissions error.
The first thing to eliminate is any form of disk protection such as Bitlocker or some sort of TPM implementation. Assuming you definitely don't use anything like that...
The next thing to do is dismount (or physically disconnect in this case) all volumes except the relevant pair, boot from the Win 10 volume and then try to access the information on the "data" volume. If this does not work then reporting back the
exact error would be beneficial. A screenshot of the Disk Management interface would also be very useful. Right-click the start menu for a shortcut to the snap-in.
Finally almost all applications (including Steam games) are best reinstalled fully upon completion of the OS install. The installation process for almost every game includes third party libraries, registry entries and so on that will be missing from the
new OS. Indeed Steam itself can give problems when "importing" a library through physical copy and repair. It's possible, but not advisable.
Moving data isn't the issue. Reading existing data in it's current location is the issue. This is occurring even after I renamed the system to be the same as the windows 7 system, and using the same user name and password.
I suppose it's some feature of the NTFS system to keep people from maliciously accessing a "secured" filesystem that they don't really have access to. The problem with this case is, it's my data and i'm sort of being prevented from doing
so.
To date, I have been able to get Windows 10 to read some directories after clicking a button to give me that access, and go eat dinner or watch a tv episode. The issue is that it won't let me into my windows 7 user directory, even after spending an
hour going through my directory. The only thing I can do is open an admin command prompt and manually xcopy what i want to access. The other issue is that it appears to randomly forget that it managed to 'convert' some of the directories, and needs
to do it again.. and again.. and again.

Can't install elements 11 on windows 7 system.

An error message appears upon efforts to install Elements 11 on my Windows 7 system: " Error opening installation log file. Verify that the specified log file location exists and is writeable." Turned off all firewall and virus protection - no help; Went through several Microsoft "Fix it's" - no help; Deleted temp files - no help; created new user account - no help. Any ideas?

Provide th detailed information from your event viewer and the install logs:
Troubleshoot install using logs
Working with your Operating System’s Tools
Mylenium

ITunes & Apple Mobile Device Driver Not Compatible w/ Windows 64bit Systems

In short, I spent over 2 hours on the phone tonight with Apple Support. The call was elevated to a software engineer. After several minutes he apologigized and state the Apple Mobile Device Driver is not compatible with Windows 64Bit systems.
Therefore I can't activate or do anything for that matter. I effectivly have a $600 paper weight. I asked the engineer if they have any intention fixing it and never received a direct response.
None of the documentation that I have found states 64bit Operating Systems are not supported. The support rep stated nor he or his collegues were unware the mobile device driver didn't support 64 bit OSs either. I consider this to be really misleading and a huge oversight on Apple's part.
I wrapped up the call by asking him how I go about returning the device without being struck by the 10% restocking fee. He didn't know.
Anyone have Steve's number? I sure would be nice to get at the minimum a full refund.
I just thought everyone else should know so you don't tie up support lines and waste your time trying to find a resolution.
Regards,
KSPad

OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
What i knew about iPhone before buying it:
What You Need
To use iPhone, you need:
A new two-year wireless service plan with AT&T
A Mac or a PC with a USB 2.0 port and one of the following operating systems:
Mac OS X version10.4.10 or later
Windows XP Home or Professional with Service Pack 2 or later
Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
iTunes 7.3 or later, available at www.itunes.com
An iTunes Store account
An Internet connection
You must be at least 18 years old to open a new AT&T wireless account. You will need a
major credit card to open a new iTunes Store account.
Yeahyeah check all that stuff;
Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
Windows Vista

Windows Operating System "Not Monitored"

Hi, I have seen multiple posts regarding this, and I have tried many things without luck. I thought I'd contribute what helped me. Funnily, I actually fixed the problem while posting my question. But I thought this may be useful to anyone else with the same
issue.
We have SCOM 2012 7.0.8560.0
We have the Windows Server Operating System MP installed, 6.0.7061.0
3 servers are reporting that the Windows Operating System is "Not Monitored".
The 3 servers which are not being monitored all appear to be Windows Server 2012 R2 operating system.
What we've tried
Uninstall SCOM agent from the SCOM console. Remove SCOM agent folder. Reboot. Reinstall SCOM Agent from SCOM Console (push install). install completes successfully.
Enable Proxy Discovery
Reboot SCOM Servers
Ensured the SCOM service account has Admin rights on the server
Disabled Windows Firewall
Set User Account Control to minimum
Verified DNS (DNS functions 100% in our environment, with scavenging every 7 days)
SCOM Database Grooming runs every 7 days
The problem has existed for weeks\months, so this is not a DNS or Database grooming issue (unless there is something lingering in the database?)
Re-Ran the "download SCOM Management Packs" from the console - all MP's are up to date
After reading through the release notes of the Windows Server Management Pack, I searched my discovery rules to perhaps see if we had disabled the Server 2012 discoveries, or something careless like that. To my amazement,
there we NO Windows Server 2012 R2 Discoveries present in our environment! This confused me greatly, since we are running the latest version of the Windows Server management pack.
For some reason, it appears that updating your MP's from the console wizard does not pull this down.
After manually downloading
the Windows Server Operating System management pack, and installing it manually, everything started to work.
I'm not sure why the SCOM wizard doesn't do this, but this has kept me busy for days, for something so easily missed.
I suggest MS enhances the SCOM "update MP" downloads to pull down an entire management pack if it says it was "imported successfully". I now wonder what else I think it "up to date", which may have rules missing without
my knowledge.
Cheers

Hi,
It is really nice of you to share this, this will help others who encounter the same issue.
And as far as I know, we need to manually download the Windows opearting system management pack to management group, then we can monitor windows operating system:
http://www.microsoft.com/en-hk/download/details.aspx?id=9296
Regards,
Yan Li
Regards, Yan Li

How can I create the recovery discs for my AIO computer? (For Windows 7 systems)

Q.: How can I create the recovery discs for my MSI laptop/AIO computer? (For Windows 7 systems)
A.:
1. Locate the "MSI BurnRecovery" shortcut on your desktop or start menu. Run this program. (Note: If UAC is enabled, press "Yes" to allow the program to run.
2. MSI BurnRecovery will prepare the files. This process may take a few minutes.
3. Click on "Next" to continue.
4. Click on "Advanced".
5. Click on "Create an ISO file for the recovery disc".
6. Select the destination where you want to create the ISO files. (Default is the D: drive)
7. The program will now create the ISO files. This process may take up to 20 minutes.
8. Click on "Finish". Make sure the box is unchecked.
9. Browse to the location of the ISO files. Double-click the recovery_dvd file. (Note: Depending on your system, you will have 1-3 recovery_dvd files)
10. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
11. After burn is complete, click on "Close".
12. Double-click the recovery_dvd2 file.
13. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
14. After burn is complete, click on "Close". Recovery disc creation is now complete. (You can also delete the ISO files, but it is recommended to keep them)

Hi,
You can order a replacement set of Recovery Discs using the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
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Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Windows 7 System Recovery Error 0x800700b7

Hello
I have a HP NoteBook G62-225DX and it is not starting up (I am getting the blank screen with the cursor on top).
I tried putting the Windows 7 CD (64-bit) and do a System Restore to an earlier point but for every restore point I am getting "Windows 7 System Recovery Error 0x800700b7" and no restore is happening.
Whata is the solution - Reinstall The OS ?
Regards
Abdul G

Enter BIOS by tapping away at the F10 key immediately after powering on.Use Diagnostics to test the hard drive. If all tests are ok, try Restore again..if no joy, then a full System Recovery may be needed.
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Accounts Window in System Accounts is Blank

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