ACE: buffer issue?

Hi all,
I implemented an ACE for "ACCOUNTCRM" and event background job is triggered to update the trace table whenever an account is created. However, I notice that the results return is incorrect due to some buffer issue which i suspect.
My scenario is agent in group A is only allowed to see accounts in group A (based on certain criteria). If the agent created an account in WebUI which does not meet the ACE rule, this new account should not appear in all account searching result list. But in my implementation, the new account is shown in the result list and which is wrong.
I tried to trace using the ACE simulator and I got correct result list. And If I launch a webUI to do the account creation, then log off or using another session to do searching, correct result list is displayed. However, if I create the account, followed by searching for the account at the same WebUI session, then the result list is wrong.
Anyone encountered such problem?
cheers,
ginnie

solved by adding ACE general parameter.
cheers,
ginnie

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    I didn´t mentioned this before but the gateway of all my networks is an ACE that is loadbalancing traffic to two firewall clusters. I think this is not important because I have a "catch all" VIP in all my interfaces; I assume that ACE forwards traffic with no restrictions or inspections leaving the inspection job to the firewalls and to the ACE that I use to load balance services.
    Don´t think this could be the problem but just to make sure I decided to post it.
    Best regards,
    Joao Ribau.
    P.S. - my configs on the ACE that loadbalance traffic to the firewalls are very straightforward. Serverfarms (interfaces of the firewalls), a class-map with a "catch-all" VIP, policy-map to for the serverfarm, a policy-map to tie the class to the serverfarm and finally a service-policy apllied to each interface.

  • ACE Reconciliation issue

    Hi,
    ACE Reconciliation Task scheduler is not creating events on OIM and we could see that Users are being pulled in from ACE Servers (through RM logs) also the task status remains as Running forever.
    Can some one please suggest or recommend a way to debug this issue?
    Thanks

    Have you tried increasing the logging level to debug and checked the logs?

  • How best to address WEBI query buffer issue

    Hello folks,
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    Hi,
    I understand that upon executing the WEBI query from the hyperlink, the data is displayed from the buffer with variable values derived from the last saved version of this query. Can this be overridden so the data is fetched from the database first time around instead? I should mention that:
    >>> When you save a Web Intelligence report to the BusinessObjects Enterprise server you can configure that the report is "refreshed on open" every time.
    1. the users would not like to see the selection screen upon this initial execution and so the refresh upon execution was ruled out as it would present the users with this selection screen. The users would still like to change this value and they can change this via Refresh button upon which the selection screen will show up, so no issues here.
    >> The user would see a screen unless you call the report with values for the prompts.
    2. the variable is being defined at the query level and not coming via the BEx query, in which case the customer exit may have been used.
    >>> Here you say in the first part it is defined on the query level but then you say it does not come via the query. Which one is it ?
    Ingo

  • ACE MAXCONNS issue

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    However, we have a situation where if MaxConn is exceeded counting of TCP connections stops and the connections never come down.”
    Customer has A2(1.4a) currently deployed in its network. On perusing the release notes I came across this bug CSCsy30440/CSCsy04371 - ACE: rservers may not accept conns even though they are out of maxconns. I am wondering if this is the issue that they might be facing currently.
    Will this issue be resolved for them if I recommend that they move to A2(1.6a) or A2(2.3) release ?
    Is there a workaround for this other than configuring a backup serverfarm which my customer already has configured? Would it make a difference if they used HTTP probes instead of TCP probes?
    Also is there a way to simulate the connection count behavior using HTTP probes?
    Would really appreciate some help with this issue.
    Thanks & Regards
    Vidhya Nair

    Vidhya,
    you have to open a tac service request so that we can collect the necessary information with the lbinspect tool.
    If you don't want to do any troubleshooting, simply upgrade to the latest version and see if that helps.
    Gilles.

  • ACE deploying issue,

    Hi,
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    Thanks in advance.

    Do you have a large config? How many contexts?
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  • ACE Sticky issue.

    Hi,
    The Sticky function of the ACE is not working. There were no changes been made on the device it was working fine before but not now,.
    We have 2 ACE one is Active(ACE1) and Second one is Standby (ACE2).
    Testing done till now:-
    ================
    Done the Failover from Active(ACE1) to Standby (ACE2).
    When ACE2 was Active the Sticky started working fine without any issues.
    2)  when I did the failover again back from ACE2 to ACE1 the problem arrise Sticky doesnt work any more.
    Any suggestion about this strange behaviour?
    Thanks in advance.
    Regards
    Alex.

    What version do you run ?
    What type of sticky method ?
    Could you get a
    - show np 1 me-stats "-slb"
    and a
    - show np 2 me-stats "-slb"
    Possibly get 2 occurences one before and one after a test.
    Thanks,
    Gilles.

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