ACER ASPIRE SWITCH 10 SHUTS DOWN and WONT TURN ON

I got my Acer Aspire Switch 10 just 2weeks ago. Everything seems fine until yesterday.
I was using the unit, charger plugged in (blue indicator light present), then it just shut down. I tried restarting it and it wont open. The monitor was becoming warm.
Now, I plugged it in (orange indicator light present), it is just a blank screen. I tried pressing the power button for about 30 seconds then press the power and volume down button (I read it somewhere), but the monitor just blinked black and gray many time.
Can someone help me with this please. Desperate here. Thank you!!

Sorry to hear that you have issues with new windows tablet,If you are using Aspire SW5-01, you will find a reset pinhole between Microphone and MicroSD card slot.  Insert a paperclip into the hole and press for four seconds to reset the tablet If the power indicator is blue steady then the computer is fully charged and plugged in.Amber Steady, then the computer is charging and plugged in.If Amber Blinking, then the battery is critically low or abnormal batteryIf the indicator is Off, the computer is off.

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