Acer Repair Needs to cared for machines better!

I wanted to be posting nothing but good, because the website and phone support was top notch. But the machine was 3 weeks OLD when I sent it on.. IT was flawless. I checked before a Bubble wrapped it.
But I sent in a new machine that I have treated like GOLD for repair and I got one back with new scratches and screws with the heads stripped!
I shipped this down with 2 layers of large bubble wrap. I came back no padding wedged in cardboard so that it feels every shock the box gets in shipping! Since the only repair they did was reseat a cable.. (which people have found doesn't usually fix the problem) Shipping it without padding is a poor choice.
Then I open it:
1) One of the screewheads on the docking station is BADLY Stripped. USE THE RIGHT SIZE TOOL!! GEEZE
2) I machine that has been keept in a padded case came back with new scratches on the bottom of the Keyboard Dock and a 2 inch area of abrasion on the bottom
3) and small paint wear away on the top. This comes from flipping the Dock over to work on it without propper padding on the workbench.
The machine WAS 3 weeks old and I treated with care! ITs clear to me you probably use bins without padding and work benches are not padded nor keep clean from items that can scratch machines.
It would take me two years to aquire this level of damage on a new machine. Its small but I take care of my stuff. I expect you to also.
Use the correct tool sizes.. to small phillips screw drivers RUIN screws.
Pad the transport bins you move the machines around in since you use lower cost materials
Keep screws and tools out of work area so you don't scratch machines.
Ironically they noted surface scractches. Like if I write it down.. I won't get blamed. I know there were none when I shipped it.
Support Website A
Support on Phone A
Repair Process and Speed (assuming this fix lasts) A
Care of machines during REPAIR C
Case# so you can coach tech on proper screwdriver use..[edited for privacy]
Lesson.. Photograph every inch of your machine before sending it for repair.

Thanks, appreciate the reponse: I think right now the only issues I am 100% sure are from my repair incident are the scratchs on the bottom and stripped screw heads. I can live with the scratches because at some point I will do it myself But I would like it I could be sent three screws that go in the keyboard dock underside for my machine. So I can replace the most damaged, I am concerned that at least one will be unusable if need to remove it in the future. Like to reseat the cable...so I don't have to send it in for that kind of simple fix. Thanks

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elvyscruz wrote:
Im planning on implementing a stand by database for my production db, and i have a few questions.-
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2.- Do I need a license for a standby db?
Yes. See the OLSA at [http://oraclestore.oracle.com/OA_HTML/ibeCCtpSctDspRte.jsp?section=11365&media=os_local_license_agreement] especially
>
Failover: Subject to the conditions that follow below, your license for the following programs, Oracle Database (Enterprise Edition, Standard Edition or Standard Edition One), Oracle Database Enterprise Edition Options, Oracle Internet Application Server (Enterprise Edition, Standard Edition, Standard Edition One or Java Edition), Oracle Internet Application Server Options, Business Intelligence Suite Enterprise Edition Plus, Business Intelligence Server Enterprise Edition, Business Intelligence (Standard Edition or Standard Edition One), WebLogic (Server Standard Edition, Server Enterprise Edition, Suite, Suite Options or Application Grid), Tuxedo and Adapters, Oracle Enterprise Repository, Entitlements Server, Entitlements Server Security Module, Directory Services, Identity Federation and those programs with “BEA” in the program name includes the right to run the licensed program(s) on an unlicensed spare computer in a failover environment for up to a total of ten separate days in any given calendar year (for example, if a failover node is down for two hours on Tuesday and three hours on Friday, it counts as two days). The above right only applies when a number of machines are arranged in a cluster and share one disk array. When the primary node fails, the failover node acts as the primary node. Once the primary node is repaired, you must switch back to the primary node. Once the failover period has exceeded ten days, the failover node must be licensed. In addition, only one failover node per clustered environment is at no charge for up to ten separate days even if multiple nodes are configured as failover. Downtime for maintenance purposes counts towards the ten separate days limitation. When licensing options on a failover environment, the options must match the number of licenses of the associated database. Additionally, when licensing by Named User Plus, the user minimums are waived on one failover node only. Any use beyond the right granted in this section must be licensed separately. In a failover environment, the same license metric must be used for the production and failover nodes when licensing a given clustered configuration.
Edited by: Niall Litchfield on Sep 8, 2008 2:14 PM
Edited by: Niall Litchfield on Sep 8, 2008 2:15 PM

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Should I back up my laptop when upgrading for the beta

I have a 2010 i7 2.66 GHz macbook pro. I have never backed it up because I don't have the money to buy an external hard drive. I really want to participate in the OSX Yosemite beta program. I am always a fan of new OS's and would like to try it out. How ever, I have some video games I have downloaded and music and my garage band projects. I really dont want to start over. If I try out for the beta will I lose everything on my computer? FYI I am downloading from apples official website so it is completely legal. Thanks in advance.
- [FOXY]

Foxy754 wrote:
I have 320 gbs on my current internal, so Im looking for a way to just save all of my pictures and songs. I have a lot of music and a lot of pictures. My hard drive I bought with the computer needs to be replaced because I will really need a lot more. What is the difference between a SSD (which I assume means Solid Slate Drive) and HDD (Which I have no idea what that means.)
Your internal storage has 320GB, but drives that small aren't common anymore. The minimum price for external drives of various sizes is around $65-70. What I mean by that is you might as well get a 1TB (1000GB) drive for backup, because if you buy a smaller one it's not going to be that much cheaper than the 1TB these days. Here is an example - Western Digital 1TB external - the 500GB version only saves you $10. If you are really truly strapped for cash then I guess you could save the $10 and get the 500GB, because it's still big enough to back you up. But $10 more doubles the size to 1TB. The extra capacity would let Time Machine save more versions of your backups going back further in time.
Up to now most internal storage has been HDD (hard disk drive). It spins fast, moving parts means more prone to failure. The industry is transitioning to SSD (Solid State Drive). SSD has no moving parts so it is more reliable, and SSD is also many times faster than an HDD. All new Apple laptops use SSD.
But I don't know why you are being told to get an SSD, because if you are low on money you can get the same capacity for much less. Above I linked to a 1TB HDD for $70. An SSD version of that would cost almost $600...8x as much as the same size HDD! Maybe a little less if you put it together yourself, but you wouldn't really save that much. Forget about the SSD for now because it would not speed up your backup. You would be unable to take advantage of the SSD's speed because the transfer speed between the two drives would be limited by the fact that your current internal HDD is unable to feed data at the speed that the SSD can take it.
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Hi Yvo:
I've seen outlandish size estimates like that when the directory is messed up; the computer basically doesn't know where the files begin and end, and it comes up with some huge number for the size of the folder.
Try using Disk Utility to Repair Disk on the G5. If it makes any repairs, try again until it finds no errors. Then try running the migration assistant again and see what it says.
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Andrew Penner

Questions you need to answer to receive better help

Questions you need to answer to receive better help... please answer as much as you can, that relates to your problem, back in your original message
If a program is not showing on the Cloud screen, it is most likely because your computer does not meet the specifications
FOR EXAMPLE, Premiere Pro requires a 64bit computer - Not all apps displayed for download | Creative Cloud desktop app, Adobe Application Manager
What error message do you see, or what is the screen you see that does not work? (examples... a BLANK login screen, or a spinning wheel)
A screen shot works well to SHOW people what you are doing - http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Are you using Windows or Mac, and exactly which version? (include "dot" numbers like Windows 8.1 or Mac 10.9.3)
Which brand and version web browser are you using... and have you tried a different web browser?
What Firewall do you use, and have you tried turning it off to download?
What anti-virus do you use, and have you tried turning it off to download?
Has this ever worked before? If yes, do you recall any changes you made to the program, such as adding Plug-ins, etc.?
Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs since this last worked?
Are you using an account with Administrator Privileges? Run as Administrator will sometimes help (this EXAMPLE http://forums.adobe.com/thread/969395 is for Encore + "All" Premiere)
What were you doing when the problem occurred?
What other software are you running?
Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
Hardware Blue Screen shutdowns http://forums.adobe.com/thread/1427408?tstart=0
For Windows, do NOT rely on Windows Update to have current driver information
(you need to go direct to the vendor web site and check updates for yourself)
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters? (common in many "energy saving" laptops)
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-and a Mac Utility http://forums.adobe.com/thread/1017891?tstart=0
JUST FOR MAC USERS
Next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0
Case sensitive hard drive
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Troubleshooting guide for Mac freeze
-http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
-next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
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http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
A12... download & install error http://forums.adobe.com/thread/1289484
-more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0
U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html
Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
-including DW039 https://forums.adobe.com/thread/1500609
Error 49 https://forums.adobe.com/thread/1491394
Error 50 https://forums.adobe.com/thread/1432237
Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
Muse error http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
InDeisgn error http://helpx.adobe.com/indesign/kb/indesign-cc-crashing-launch.html
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

Does anyone know if there's a way to change the questions themselves? (Frankly, they have to be the most ridiculous security questions I've ever seen. A good security question should be one that you'll have no problem remembering the answer to, even if you're asked years later. To answer one from the third batch, I'd have to make something up, which makes it unlikely I'll remember the answer later. And I certainly don't want to have to write the answers down somewhere.)

HT201209 How to get an itunes gift card code, no need to wait for shipping

Good day to all,
I want to get an itunes gift card just to download whatsapp on my iphone 3gs. I have my credit card but the billing address is in Haiti, unfortunately Haiti is not in your list of countries. How can I get itunes gift card code immediately in order to download that application? No need to wait for shipping, just want to have the code to add it to my apple account.
If you have a better solution, it's welcome.
Thank you in advance for your reply

Sorry, but you can't, if you live in Haiti. As you say yourself, there is no iTunes Store for Haiti and you are not allowed to use the iTunes Store of any other country.
If you live in a country where there is an iTunes Store, check to see if Apple sells physical gift cards in your country and if so purchase and redeem one of those. There is no way to purchase an electronic gift certificate from Apple without a credit card from the country whose iTunes Store you wish to use.
Regards.

Advice needed on monitor for Photoshop and Lightroom use

Hi. I am aserious amature photographer wishing to move to the next level and sell some of my work.
I just had a custom pc built to work with the new copies of Photoshop CS5 and Lightroom 3 I bought (lots or RAM and HD space, ssd, etc....)
The last piece of my system is to purchase a monitor. I want to be somewhere in the better then Best Buy but less than NEC/Eizo range in price, or between $500 - $900. I have worked with cameras since the early 80's and moved to digital several years ago but the only post processing I have done is with Photoshop Elements. I would be doing mostly prints to sell but also need to have a web site to do so. Will also use the pc for daily net surfing... but do not game or watch a lot of video on the pc.
Being really new to this whole process I have a few questions.
The first thing I need to decide is whether I need to look for a wide gamut display or not.
I realize the whole chain must be 10 bit (Adobe -OS - graphics driver - graphics card - display port.
I have Adobe Photoshop CS5 and Lightroom 3, Win7 64 bit, Zotac ZT 50701 10M video card (which uses GeForce GTX 560 fermi and an nvidia chipset. It does have displayport). I am having a hard time determining whether my video card actually supports wide gamut (10bit).
Standard vs Wide Gamut? Is wide gamut important enough to deal with the issues it brings (calibration, viewing things other than PS and LR or color managed, which appear to be rare?) Is sRGB good enough for most prints (don't do fine art, mostly nature and portraits but starting to do some HRD things). If wide gamut is the way to go I have no problem with that and have the time to learn about calibration, color management, etc... But I also want to make sure the juice is worth the squeeze.
24" vs 27"? Is there any advantage to one or the other when editing photos?
IPS vs PLS? I realize they are similar but are there differences worth noting?
Glossy vs Matte Anti-Glare? seems to be a lot of comments regarding the anti-glare coating, mostly poor. Yet I can see issues using a glossy screen in my study with a window to my back.
One manufacturer vs another? I realize Eizo, NEC and LaCie are at the top of the heap. But with my budget, after upgrading my pc and camera equipment, I can't make that work now. So I need to choose from the next group down (Dell, HP, Samsung, Asus...)
One or two monitors? It looks like many (mid-grade) wide gamut monitors do a lousy job of displaying anything but color managed sites. Is that necessarily true of all the mid-grades? Or can some be used for graphics but as well for routine net surfing, MS Office, etc...? Or am I better off getting two monitors, one for graphics and one for the rest? That would pretty much limit me to 24" or less given my budget (used to using a Dell 21" TN monitor that oddly crapped out just as my new pc was done).
The more I read reviews the more confusing it gets. There seems to be a difference of opinion even among pros on whether to go wide gamut or stick with an easier sRGB. Realizing a standard gamut monitor would be cheaper, I do want to make the right decision up front, given my budget.
The one thing I have found astounding is that there is nowhere to actually see many of the monitors I am considering. We live in Nashville TN but my wife is from Atlanta Ga so we drove there a few weeks ago to visit family and for me to visit monitor shops. Even the largest ones there (Fry's and Microcenter) had minimal IPS monitors, a few Dells and HP's. The knowledge of their sales folks was so poor I finally gave up. Felt bad about this until I posted this on another board and got a reply from a guy in LA (second largest city in the US) that he wanted to see a particular monitor and there was no place even there to do so.
Anyhow, here is what I have considered:
24" Wide Gamut: Dell U2410 and Asus PA246Q. Dells appear to be good IF you get a good one. The Asus appears to be a clone of the Dell that gets a lot of good press.
27" Wide Gamut: Dell U2711 that also gets a ton of good reviews
24: Standard Gamut: Dell U2412 and HP ZR2440.
27" Standard Gamut: Samsung S27A850D and Apple Cinema- The Samsung uses PLS technology versus IPS while the Apple is a glossy screen that will work with a pc.
Sorry for the long post. Any comments are greatly appreciated.

dkg62 wrote:
I realize the whole chain must be 10 bit
Not trying to talk you out of setting up a 10 bit pipeline, but it's still not very mature, and it really isn't a necessity to get a good editing experience.
Personally I find advantage in using two 4:3 ratio monitors for Photoshop work. All my panels are on the right monitor, while pretty much the entire left one shows the Photoshop main window and the working canvas space. My desktop is 3200 x 1200 pixels overall, and I find having the panels remain visible all the time is important.
Regarding whether a wide gamut is important... Will you be printing to devices that deliver a wide gamut? What other things will you be doing with your system?
It's not a no-brainer whether a wider gamut monitor is always "better" for everything, since it can accentuate the differences between the output from color-managed and non-color-managed applications, and it's definitely true that not everything is color-managed. With a monitor that's close to sRGB, for example, you might find Internet Explorer output acceptable, while using a wide gamut monitor will result in garishly oversaturated IE displays. On the other hand, FireFox (with a settings tweak) seems to get color management right, so there is an alternative.
I think, as John has implied above, you should work to get your head completely around how color-management works, soup to nuts. If you don't, there will always be things that are a mystery or which surprise you at the wrong times. Being able to order a print and have it come back with the expected color can be very important, as you might imagine.
-Noel

Need extra storage for photos for my ipad ...

I need extra storage for my ipad to store photos on ... I have so far been looking at the Airport Time Capsule & Seagate Wireless Plus.
Can anyone recommend any? Thanks

If you need to offload photos as you have too many, the best way is to plug the iPad into you computer running Mac OSX and dump them into iphoto.
If you want to use something by wireless, without a computer then any network connected hard disk will work much the same. You cannot use file storage directly anyway.. you need to load a file app to start with.
I think use whichever works out the cheaper for you.
Do note the TC is really not designed to do this job and if you already use the TC for Time Machine it is messy loading files onto it. This is apparently a new purchase so you are not using the TC at all..
The TC lacks a method to back itself up.. And this is one of its great weaknesses.. if the TC fails.. and they all fail at some point. How are you going to recover those photos?? From iPad you will not have the tools needed to do backups of the TC to another location.
I have no idea if the seagate has built in proper backup but I would find out.

HT3775 I NEED I TUNES FOR A 64 BIT PC. OPERATING SYSTEM IS WINDOWS 8, NON TOUCH SCREEN. WHICH IS THE ABSOLUTELY BEST WAY TO GET ITUNES OPERATING CORRECTLY ON MY PC????//I HAVE TRIED SEVERAL THINGS, NONE OF WHICH ARE WORKING. IS ITUNES DELIBERATELY EXCLUDI

I cannot get itunes to work/install on myPC. I am running windows 8 in a 64 bit machine. I also want to purchase books via itunes for my Nook. Are you deliberately excluding PC owners so we cannot use ituens on our computers???? I have selected a community but have no idea what community I should be working with. Can somone explai these communities to me? Also. you don't allow much time to go thru the sign up process. I had to start over SEVERAL times as you kept timing me out. Jesus...when people are signing up for the first time, we have no idea of the questions that will be asked. Give us a break and give us time to sign up. Not everone is disability free and able to go thru your process quickly...you are NOT user friendly. You should be for people who are wanting to join your community. I used to want an Apple product but now that I have had first hand experience with your web page, I think I will probably stay away from Apple products. VERY DISAPPOINTING

Jan 11, 2014 10:26 AM Re: I NEED I TUNES FOR A 64 BIT PC. OPERATING SYSTEM IS WINDOWS 8, NON TOUCH SCREEN. WHICH IS THE ABSOLUTELY BEST WAY TO GET ITUNES OPERATING CORRECTLY ON MY PC????//I HAVE TRIED SEVERAL THINGS, NONE OF WHICH ARE WORKING. IS ITUNES DELIBERATELY EXCLUDING
Re: I NEED I TUNES FOR A 64 BIT PC. OPERATING SYSTEM IS WINDOWS 8, NON TOUCH SCREEN. WHICH IS THE ABSOLUTELY BEST WAY TO GET ITUNES OPERATING CORRECTLY ON MY PC????//I HAVE TRIED SEVERAL THINGS, NONE OF WHICH ARE WORKING. IS ITUNES DELIBERATELY EXCLUDING PC'S in response to Birdlover1
Post over in the iTunes for Windows forum, here:
https://discussions.apple.com/community/itunes/itunes_for_windows
sebastian

Acer Repair Needs to cared for machines better!

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