Acessing Video Chat via AIM on I-Chat - Belkin Pre-N Router
Hi, has anyone been able to get iChat video via AIM to work with this router? Some posts were claiming iChat would not work at all with the PRe-N router *becuase of MIMO technology) but that is not the case for me. I am able to use iChat text chatting on AIM with no dofficulty at all , however, when I try to initiate a video chat and the other party accepts (or vice versa) , it does not work and offers to send a message to Apple tech Support.
If anyones knows of any tricks to get the Belkin Pre-N router working for video IChats, please let me know. Apparently there are some port settings that need to be tweaked. Although I hardly use the Video feature of iChat, I would still like to try to get it to work. I like this router becuase of the extended range I get in the house compared to my previous router.
Much appreciated!!
d
Dave
Firstly, try disabling the firewall for both your Mac and router. Te router firewall is the usual culprit. Failing that, and turning them both back on, try moving your Mac into the router's DMZ. It's possible that the router's NAT isn't working so well and is, for instance, dropping UDP traffic.
Similar Messages
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Ports for video chat through a Netgear router
I was told by an apple tech guy that i needed to open ports on my netgear router in order to get my video chat to work on ichat. when i plug straight into the hardwire it works fine but then no one else in my house can use the internet. so which ports do i need to open and how do i do that? thanks.
Hi,
Most modern Netgears are set to do UPnP by default. (it means the apps open the ports they need) (it also means this Apple tech does not know his routers)
What a Netgear often needs is the DOS or SPI filter turned off.
This is in the WAN page of the set up pages.
It needs to be Checked to Disable.
Also on this Page is the WAN/Anonymous ping blocking which needs to be Unchecked to disable.
This is not needed if this is a router and a modem is in front of it.
It does seem to help if it is a Netgear Modem.
So it does not need Port Forwarding.
It should be doing UPnP already which "opens" the ports when the App asks.
10:32 PM Wednesday; September 19, 2007 -
Video chat connection error - what to try next?
When trying to video conference via AIM to someone from my Comcast cable modem connection to someone using wireless internet access at a hotel, iChatAV tries to connect and then generates an error message and asks if I want to send the error to Apple. closing the error message results in an insufficient bandwidth error, but I don't believe that to be the real culprit. Here are the details after lots of troubleshooting:
-Both computers running 10.4.8 and iChat 3.1.5
-I tried using a G4 Mac Mini and a G4 PB; she is on an Intel PB
-dslreports.com says I get 418kb/sec download, 44 kb/sec upload
it says she gets 199kb/sec download, 52 kb/sec upload (and was probably annoyed that i made her do all these tests.
-Guessing that the Atlanta Ritz has a firewall that might block high port numbers, first she tried switching over from 5190 to port 443 resulting in the same error, then I switched so that we were both connected to AIM on 443, resulting in the same error.
-Same error message results if only attempt audio chat; text based chat works fine.
We've never had problems video conferencing until now. Any ideas what to try next? I saved the error log if that will help anyone, but don't know which of the 522 lines is relevant so I won't bother posting any of it here.
-LewisHi
Welcome to the Apple Discussions
Have you changed the System Preferences > Streaming tab speed setting to 1.5Mbps/T1/LAN ?
Restart iChat afterwards.
Also is your Mac Firewall On ?
If so set the ports as in the second pic http://www.ralphjohnsuk.dsl.pipex.com/page4.html
These same ports need to be open or allowed in your modem
8:28 PM Saturday; February 17, 2007 -
Isight/Ichat to PC via AIM problems
Howdy yall,
I have a G-4 running OSX with Isight and I am able to easily make video calls via Aim to fellow Mac users in the US. The problem is when I attempt a call to a PC. Everything look sthe same on the buddy list with the camera icon. I did the usual google search and the common problems have to do with firewall ports of which I have disconnected them all on the Mac and my D Link modem hookup to the DSL.
When I ping a friend he responds and this is the error message
Tried to send UDP SIP "invite" to the following IP addresses and ports:
68.69.226.170:4762, 192.168.1.107:4762
If he pings me I accept the chat and then it says he failed to respond.
Any suggestions out there?
Thanks Levyland"Any suggestions out there?" Mac Video Chat with PCs
If that does not completely resolve your problem, and if you continue to get error messages like the one you have, you might need to consider port settings for iChat AV. For more info, see the Router Set Up sub-menu items on "Setting Up Your Router" and "Eliminating Problem areas" in Ralph Johns' iChat Pages. -
VIDEO CHAT: MAC TO PC VIA AIM -- "I AM NOT RESPONDING"
Hi:
I have a new Mac Mini with the latest versions of Tiger and iChat. My internal firewall is disabled. I have a mac.com address and am trying to video chat with an AIM user on Windows (she has an AIM.com address). The Windows user has her firewall (both internal and router) disabled and all the appropriate ports opened.
I see that many, many others are having the same problem that I am having. Specifically, that when I initiate a video chat and the AIM user accepts, we receive an error message stating that I (the person what iniated the video chat in the first place) "did not respond."
However...I am able to connect via video chat with the test address [email protected] and the video (in both directions) works perfectly.
Given this, I have two questions:
1. Since I can successfully connect with [email protected], can I assume that everything from my side (including router ports) are properly working?
2. Any suggestions on how to solve this problem?
Thanks.
SalHi SAL,
Welcome to the Apple Discussion Pages.
I notice that you Add @aim.com to the AIM names.
Did you do this in iChat as it is not needed. Actually adding the @mac.com is also not needed when adding an .mac users name.
Has the PC user worked through this info ? They need to do the "Tuning" at least from the first yellow box. and set up their XP firewall from the second.
I have seen people report that they have problems if the XP firewall is turned Off completely. (not connect)
Ralph -
One-way video chat with iSight on Mac to PC via AIM
I recently bought an iSight camera for my powerbook G4. I am having trouble getting a video chat connected to my friend who is using AIM 5.5 on his PC. I am using AIM 4.7 for macintosh. Are there any tips on getting a one way video chat started?? he doesn not have a webcam
Hello Ivy,
Welcome to Apple Discussions.
Your PC pal should upgrade to the current AIM 5.9. If fixes some of 5.5's problems.
AIM for Mac has no video (or audio) capability). More info in the MSN, Yahoo, Win Messengers & iChat? FAQ.
See Using iSight with iChat AV for info on how to use your iSight for video chat.
Then, see Mac Video Chat with PCs for info on making video connections with PCs.
For more information on one-way video, search your Mac's
b iChat > Help > iChat Help
for "one-way video" (without the quotation marks).
The requirements for one-way video are the same as for two-way video except for one camera.
One-way video between an iSight-equipped Mac and a correctly configured PC is possible for most users. However, some users report that they can just NEVER get it to work. We do not know why that is. Adding any compatible USB webcam to the PC system (and "tuning" correctly after the addition) should let you make video connections if you are one who cannot make it work without a camera. -
Video chat not working with AIM...it was working last night perfectly..??
hi, I'm using the video chat in ichat via AIM. It was working perfectly last night, now when I call the other person, or they call me ,it says that there was a communication error. The error report lists the following. Any help/suggestions would be greatly appreciated. Thanks.
Date/Time: 2006-12-05 22:13:31.655 -0500
OS Version: 10.4.8 (Build 8N1150)
Report Version: 4
iChat Connection Log:
AVChat started with ID 829095821.
0x17912ec0: State change from AVChatNoState to AVChatStateWaiting.
[email protected]: State change from AVChatNoState to AVChatStateInvited.
0x17912ec0: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateInvited to AVChatStateConnecting.
0x17912ec0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
@:0 type=4 (00000000/22)
[VCSIP_INVITEERROR]
[19]
@SIP/SIP.c:2448 type=4 (900A0015/22)
[SIPConnectIPPort failed]
@SIP/SIP.c:2448 type=4 (900A0015/22)
[SIPConnectIPPort failed]
@SIP/SIP.c:2448 type=4 (900A0015/22)
[SIPConnectIPPort failed]
Video Conference Support Report:
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.4;branch=z9hG4bK2351218e22304e58
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1879133005
Call-ID: bd3d6598-84d7-11db-b042-ea22613113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 525
v=0
o=brooksbennett 0 0 IN IP4 192.168.1.4
[email protected]
c=IN IP4 192.168.1.4
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.4;branch=z9hG4bK2351218e22304e58
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1879133005
Call-ID: bd3d6598-84d7-11db-b042-ea22613113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 525
v=0
o=brooksbennett 0 0 IN IP4 192.168.1.4
[email protected]
c=IN IP4 192.168.1.4
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.4;branch=z9hG4bK2351218e22304e58
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1879133005
Call-ID: bd3d6598-84d7-11db-b042-ea22613113c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 525
v=0
o=brooksbennett 0 0 IN IP4 192.168.1.4
[email protected]
c=IN IP4 192.168.1.4
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.4;branch=z9hG4bK752fe75c67d7cd75
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1546820541
Call-ID: bc0c3294-84d7-11db-b042-d3b6174913c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 525
v=0
o=brooksbennett 0 0 IN IP4 192.168.1.4
[email protected]
c=IN IP4 192.168.1.4
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.4;branch=z9hG4bK752fe75c67d7cd75
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1546820541
Call-ID: bc0c3294-84d7-11db-b042-d3b6174913c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 525
v=0
o=brooksbennett 0 0 IN IP4 192.168.1.4
[email protected]
c=IN IP4 192.168.1.4
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.4;branch=z9hG4bK752fe75c67d7cd75
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]>;tag=1546820541
Call-ID: bc0c3294-84d7-11db-b042-d3b6174913c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 525
v=0
o=brooksbennett 0 0 IN IP4 192.168.1.4
[email protected]
c=IN IP4 192.168.1.4
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:61430 SIP/2.0
Via: SIP/2.0/UDP m.0;branch=z9hG4bK7693792568eb0efe
Max-Forwards: 70
To: "u0" <sip:[email protected]:61430>
From: "[email protected]" <sip:[email protected]>;tag=820664220
Call-ID: badb053a-84d7-11db-b042-c3c0248313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 529
v=0
o=brooksbennett 0 0 IN IP4 m.0
[email protected]
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:61430 SIP/2.0
Via: SIP/2.0/UDP m.0;branch=z9hG4bK7693792568eb0efe
Max-Forwards: 70
To: "u0" <sip:[email protected]:61430>
From: "[email protected]" <sip:[email protected]>;tag=820664220
Call-ID: badb053a-84d7-11db-b042-c3c0248313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 529
v=0
o=brooksbennett 0 0 IN IP4 m.0
[email protected]
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:61430 SIP/2.0
Via: SIP/2.0/UDP m.0;branch=z9hG4bK7693792568eb0efe
Max-Forwards: 70
To: "u0" <sip:[email protected]:61430>
From: "[email protected]" <sip:[email protected]>;tag=820664220
Call-ID: badb053a-84d7-11db-b042-c3c0248313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 529
v=0
o=brooksbennett 0 0 IN IP4 m.0
[email protected]
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:581112262
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:-204299711
@:0 type=2 (00000000/22)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
0x1000 - 0x17cfff com.apple.iChat 3.1.5 (440) /Applications/iChat.app/Contents/MacOS/iChat
0x14bcd000 - 0x14bd6fff com.apple.IOFWDVComponents 1.9.0 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x14c3f000 - 0x14c7bfff com.apple.QuickTimeFireWireDV.component 7.1.3 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x14c87000 - 0x14cb7fff com.apple.QuickTimeIIDCDigitizer 7.1.3 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x14cc1000 - 0x14cfdfff com.apple.QuickTimeUSBVDCDigitizer 1.6.8 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x14d21000 - 0x14d26fff com.apple.audio.AppleHDAHALPlugIn 1.2.7 (1.2.7a11) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x14d35000 - 0x14e8efff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x14eba000 - 0x14f13fff com.apple.driver.AppleIntelGMA950GLDriver 1.4.42 (4.4.2) /System/Library/Extensions/AppleIntelGMA950GLDriver.bundle/Contents/MacOS/Apple IntelGMA950GLDriver
0x14f1a000 - 0x14f36fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x14f3d000 - 0x14f61fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x15242000 - 0x15245fff com.apple.audio.AudioIPCPlugIn 1.0.2 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x15261000 - 0x1528bfff com.apple.audio.SoundManager.Components 3.9.2 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
0x15fdc000 - 0x15fdffff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x8fe00000 - 0x8fe49fff dyld /usr/lib/dyld
0x90000000 - 0x9016ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901bf000 - 0x901c1fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c3000 - 0x90200fff com.apple.CoreText 1.1.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90227000 - 0x902fdfff com.apple.ApplicationServices.ATS 2.0.5 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031d000 - 0x90772fff com.apple.CoreGraphics 1.258.51 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90809000 - 0x908d1fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9090f000 - 0x9090ffff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90911000 - 0x90a04fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a54000 - 0x90ad3fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90afc000 - 0x90b60fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
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0x9921e000 - 0x9938afff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/MessageHi Brooks Bennett1,
Unfortunately Error 8 covers so many possible problems in set up and connections.
It's first area to check is if the Ports are open that iChat uses. This means in your Mac Firewall if ON and in any connection devices.
Mac Firewall in Second Pic
These same ports need to be opened in your Modem and any separate router you go through.
How these ports are opened can also have a bearing. Port Forwarding, Port Triggering and DMZ are likely to use the NAT function of the device.
Sometime the device at each end does not like the way the other does NAT (There are about 6 ways to do it).
See here for options http://www.ralphjohnsuk.dsl.pipex.com/page15.html#CertainBuddy
From your Log it seems you are getting invites through.
This suggests that port 5678 is open.
The process then moves to port 5060 This could be the problem as although the log lists it is preparing to try the right ports there is no mention of "Trying" or "Ringing" to say the SIP part of the connection is getting through.
SIP is an internet protocol used in iChat and VoIP applications or hardware. (Phones over the internet)
It uses port 5060 as an International standard.
If you have SIP/VoIP hardware like a Vonage adapter in the "wrong" order for iChat it will fail.
It will also fail if your ISP offers a VoIP service and expects you to pay more for it.
Some modems are SIP aware and can 'strip off' so to speak any SIP data thinking it is for a Phone and give you strange intermittent looking problems.
Summary,
Check ports.
Check method used to open ports and change if you can to UPnP to avoid NAT issues.
Check if your ISP offers a VoIP Phone service.
Check your placement of VoIP equipment you have. Place it behind any router at the same level as the computer.
(Modem <-> Router <-> Computer and VoIP adapter on different ports. Do not put it in line.)
Occasionally Error-8 can refer to the Internet Streaming speed in System Preferences > Quicktime > Streaming tab being set to Automatic. It should match your download speed or a max of 1.5Mbps/T1/LAN as the Automatic returns a zero to iChat.
3:02 PM Wednesday; December 6, 2006 -
Error -8 - problems with video chat to AIM on a windows PC
Hi,
To start with I have been succesful in the past connecting on iChat thru AIM to my mother on her windows PC. What has changed is that I have moved and now connect via the inbuilt internet in my apartment block (ie an independent ISP)
I can connect on iChat AIM via message to my mother but when I try to connect via video it invariable says waiting for a response/response denied. On my mother's PC it says that you are using different Firewalls
Connection doctor comes up with Error -8
My system
Mac book pro running tiger connecting to an airport extreme plugged into the wall of the in built internet in the apartment - no software firewall on the MAC
anything I can do?
thanks
SMCan you video chat with anybody ?
It may be they do not have the ports open or
They share the internet connection and you are not getting enough Bandwidth
10:26 PM Wednesday; October 31, 2007 -
IChat Video chat with AIM Buddy - Possible fix?
This is my first post to the Apple Discussions group. I received my MacBook Pro, my first ever Apple computer, just two days ago, and came upon this group after discovering the problems establishing a video chat with someone using AIM. With the help of "Rjin WI" I was able to verify that I could indeed have video chat Mac-to-Mac. This morning I decided to try something I should have tried on day one-I fired up AIM 5.9 on my PC, and tried to chat with myself.
I disabled all firewalls involved: the Mac firewall, the Windows SP2 firewall, and the SPI firewall on my Linksys router. I chatted with myself between two screen name for a few moments before initialising the video chat from the Mac, but was quite shocked to see on the PC "Unable to complete the connection with your buddy. This may be due to the configuration of the firewall." On the Mac was "Failed to start Video Chat because: (I) did not respond."
I tried a few more times just to be sure, but the error message was persistent. I kept looking for some button to press or question to answer in the invitation, but there was nothing to be found. Except for the "video" button in the AIM chat I had previously overlooked. I initialised the video chat from AIM, and what do you know, I received the invitation on the Mac, accepted, and was connected just fine.
I reenabled all of the firewalls again. And once again, I was able to have a video chat with myself when I sent the invitation from the PC. Trying from the Mac instantly gave me the error on the PC, and after timing out, the same error on the Mac.
Does anyone else have anything they can add to the mystery of iChat?Jason-
great post. i'll try and make my situation short and sweet, as I don't have the energy to try and describe every little "error" that my computer runs into. To make it short; just got the brand new macbook (thinking 'now i can actually video chat, unlike the isight which never worked and solutions/helpful advice via appletechs seemed to be non-existent). Low and behold the camera works perfectly...2x. At the time I was using airport for wireless connection, but I have since been using the computer with a linksys. Because the computer worked with the airport and not with the linksys, I thought this was were the problem existed...then the camera worked with a different user (with the linksys) so I scratched that idea. Anyways I have been trying to video chat with another macbook and there is no success whatsoever. We both get the msg " did not respond) when the user accepts, the camera icon goes "shaded" but then goes back to its normal state. Both firewalls were disabled, and both of us are using linksys. I also run vonage in my place if that could somehow play into this scenario. I apologize for such a poor post, but my energy regarding this matter is limited since I am so tired of trying get this video chat working. (first a worthless isight, then a macbook which can't even function with another macbook. in addition, to put it lightly, i am very dissatisfied with applecare regarding this issue.) -
Video chat between iChat Mac user and AIM pc user?
Me and my friend are attempting to video chat with each other via iChat for him and AIM for me. He is using iChat version 4.0.2 and I am using AIM version 6.8.10.1. When we send an video chat invitation it says that it timed out, could not connect. It sometimes kicks him off iChat, according to him. Can anyone help us solve this issue? Ty!
AIM said this about AIM 6.5 http://www.aim.com/helpfaq/starting_out/getstarted.adp#608
There is no information that they have posted that says AIM 6.8 is any better.
Some say it will work (AIM in General that is)
This is certainly needed http://www.ralphjohns.co.uk/page12.html#_Service to allow the app through the Windows Firewall.
In the AIM Preferences you will also have to select the camera in the Enhanced IM tab
The Mic should be selected in the control Panels as a System wide thing.
AIM since before AIM 5.9 has used port 1024-5000 as well as the Login on port 5190 and there is no reason to suspect it is any different now.
These ports will need to be allowed or open in your routing device.
9:18 PM Monday; July 21, 2008 -
Can video chat with Aim users on a PC but not with Ichat users on Mac!
Hello
I am having the odd problem of being able to video chat with someone when they are using their pc running aim, but I cant chat with the same person when he on his Mac!
I am running as DMZ behind a Linksys WRT54G wireless router.
The problem is on my side because I cant chat with the test accounts either.
I tried this after bothe forwarding and triggering all the ports that were suggested.
I am stumped!Hi Lullah,
This is going to be down to the Staelite connection.
It has what is called latency.
This adds an unexceptable delay in the passing of data at the start of the connection.
Very few people have reported success.
The things you can try are to fool the link into passing more intense data prior to starting a chat.
If you have web pages try uploading a Pic of larger file to the site.
Just as this finishes start up iChat
You should also check that System Preferences > Quicktime > Streaming tab has the speed to match you download set.
Hopefully (But no reported success) you may get iChat to see more bandwidth as you have just had the modem busy.
Following the launch of iChat with a video chat request may be able to get that bandwidth.
Realistically the 128 k upload even if you were getting close to it is very tight to the lowest point Apple say will work.
Speed testing a 128 k service i likely to get a result of about 80% of the figure (102k) iChat will use about 80 % of what is left (you are down to about 83K). You are now below the 100k min.
With regards to your LAN there are several things that may help if not set up already.
Only have one device doing DHCP. The way routers work as compared to modems is that they pass all routing data though to the computers.
This means the computers can be sitting in two subnets (1) from Modem to computer via router and (2) from Router. The computer can only display one of these IP addresses but can get confuse info regarding iChat.
Do not use Port Forwarding or Port triggering, twice or together on the LAN. iCHAT does not like two lots of NAT (bath are forms of Network Address Translation [NAT]).
Use UPnP where you can.
IF you are trying to test this yur Mac to your PC you ahve to allow for the fact that the modem is handling two Video chats in effect. This means you need twice the minimum bandwidth (let alone the fact that ichat to AIM semms to like 50% more than Mac to Mac contacts.
Sorry to be the bearer of so much doom and gloom.
11:03 PM Tuesday; March 28, 2006 -
Can't share screen or video chat with AIM
I'm trying to set up screen sharing and video chat with other AIM 'buddies' but the little icons for both remain greyed out when I select the buddy if the buddy is an AIM account. I also have messages configured for my GMail account. When I click on a GMAIL 'buddy' those icons switch from grey to active. So it looks like I can start a screen sharing/video chat session with GMail but not AIM folks. Any thoughts on what could be the problem? I've already deleted all iChat related preferences from my ~/Library/Preferences folder. This system was an upgrade from Lion which had had iMessages beta on it.
Thoughts? Thanks,
-NoahHi,
Video Chat requires that you have a enough Internet Speed.
A minimum of 128kbps upload (normally the lower) is required.
However this is the Apple declared minimum and a real world figure of 256kbps is best. (it is several times the fastest possible Dial up speed).
As Screen Sharing in iChat is basically an Audio Chat + then you have to be able to Video Chat (Same min speed requirement) first.
Screen Sharing also requires a random internet port that means using UPnP in your router or Modem to Open ports.
If the icons at the Bottom of the Buddy List are greyed out go to the Video Menu.
Check the Video Chat Enabled is ticked and the same for Screen Sharing.
If they are then open the Connection Doctor from the same Menu and check Capabilities. (report these)
Having said that the Internet Speed you have and the Settings would effect both types of Buddy list.
That leaves the type of Applications the Buddy is using.
Jabber (In this case GoogleTalk ) Buddy lists will not video or Audio chat to people logged in via a Browser or the Google Talk App for PCs or other Non iChat/Messages but Jabber able apps on PCs or Macs (it is only iChat or Messages the Buddy has to have).
An AIM Buddy could be logged in via AIM Express (Access via a Browser)
This would tend to have them Not show the Video or Audio iCons (green ones in the Buddy list) rather than "disable" the Buddy List icons.
Having laid it all out with some suggestions I am now confused.
Go to the General Section of the Messages Preferences an untick the item about gathering all Accounts into one list.
This will create at least two Buddy Lists (Jabber/Google and AIM).
The settings in the Video menu should effect both Buddy lists.
If you toggle Off and On again the Video, Audio and Screen Sharing options does anything change ?
The Messages Beta issue will not be a factor.
10:32 PM Friday; November 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Any way to video chat between Messages and older Mac via iChat?
I upgraded to Mountain Lion yesterday and am beginning to regret it - I discovered that I will no longer be able to help my parents troubleshoot their MacBook as they have an older MacBook with Leopard 10.5.8, and their MacBook is not upgradeable to Mountain Lion given its heritage (too old). Prior to my upgrade to Mountain Lion, when they needed help we would both launch iChat and I would ask to take control of their screen. Their account setup on iChat was through an AOL AIM username.
I looked into whether I could still launch a video sharing session with them using Messages from my end and they using iChat from their end (still with their AOL AIM username) but can find no evidence that that will work.
I am hoping that someone has figured out how to make all this work. I researched FaceTime and it doesn't appear that it supports video chatting/screen sharing.
My last ditch option will be to see if I can gain access to their machine via internet remote access - but I'd rather steer clear of that.
Anybody know how to make this work - video chat and remote screen control between my Mac running Mountain Lion 10.8.2 and remote Mac running Leopard 10.5.8?Apologies if this is what you linked to... I cannot open the link on my office PC.
Have you tried the ReelPortal app? This should be able to cover both of your needs: it allows video chat between Playbook and PC, and essentially broadcasts the video chat to a site. (I have not attempted to capture the broadcast). It's not the prettiest app out there, but does what you're looking for. -
How to set Port Forwarding for video chat with AIM user?
I'm trying to setup video chat between my Mac in the US (with iChat 3.1) and my friend's PC in Japan (with AIM). I need to know what ports needs to be forwarded on my friend's router, and/or on my router.
Right now, when I attempt video chat with my friend (in Japan) at my home network, the invitation only works one way (me -> friend). And when I try to do it at work, it doesn't work at all.
Help appreciated,Hi,
I am also having a similar problem that perhaps others can help with.
I'm using an iMac G5 with iChat here in the States, and am trying to connect to my parents' PC running AIM 5.5 on Windows XP sp2. To complicate matters, my parents have a Belkin wireless modem/router that they use to connect to the Internet.
Currently, I can text chat with my parents, and send files to them via iChat. However, whenever I try to initiate a video chat, I get an error saying that "Phil Waymouth" (i.e. my computer) isn't responding.
This is where we are at the moment:
- Internal firewall on my G5 is turned off. I can port scan login.oscar.aol.com fine for both TCP and UDP.
- XP firewall on my parent's computer is on, but has UPnP Framework (ports TCP 2869 and UDP 1900) set up as an exception.
- I've gone through the stages on http://portforward.com to set up Port Forwarding on my parents' Belkin router. In addition, we've enable UPnP on the router and restarted it. However, if we use www.myip.dk to get the IP address of one of their computers, and attempt to port scan it, it fails.
It feels like it's still either their router, or some ISP issue that's the problem?
I apologise for re-hashing the same problem, but perhaps someone here will have a lightbulb moment!
Any help is much appreciated,
Phil
iMac G5 Mac OS X (10.4.3) -
Video chat between ichat & AIM, between UK & US -how can we get it to work?
Hi!
we are trying to video chat. we is:
- apple, ichat, in UK and ISP provider is BT
- AIM, in US and ISP provider is Verizon
i swithed open all ports, swithed off all firewalls. it does not work. error message is that 'firewall blocks..'
ironically, video ichatting with mac users in US works just fine
pls help!
grand parents would be very happy
andre
powerbook g4 Mac OS X (10.4.6)HI Andre19,
That looks like a XP Firewall still On.
http://www.ralphjohnsuk.dsl.pipex.com/page12.html#_Service
It could be the ports in their modem are not open for the AIM application.
6:42 PM Monday; May 29, 2006
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