Acknowledge multiple incidents on OEM cloud control 12c

Hey Guys,
Is there a way to acknowledge multiple incidents through the OEM cloud control 12c GUI like we had in OEM 10g and 11g? I cannot find an option to select multiple incidents and this is really bugging me a lot.
Thanks
Abhishek

From the oracle link you gave
"Select the incidents to which you want to respond. You can select multiple incidents by holding down the Control key and selecting individual incidents or you can hold down the Shift key and select the first and last incidents to select a contiguous block of incidents."
Thanks Mani! Fist thing I'll try tomorrow morning
Doesn't work for me Mani... Anyone else facing issues?
Message was edited by: oracle.dba.89

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OEM Cloud Control 12c R2 Solaris Support ?

Hi folks,
We have a Solaris x86 server that I want to use as an OEM Cloud Control platform. I am reading Oracle installation and configuration documents, and this link seems to state that neither Solaris x86 nor SPARC Solaris are supported as OEM Cloud Control operating systems: http://docs.oracle.com/cd/E24628_01/install.121/e22624/preinstall_req_packages.htm#CHDEHHCA (see tables 3.1 and 3.2).
Since this product can be downloaded [here |http://www.oracle.com/technetwork/oem/grid-control/downloads/solx86soft-086409.html], I am confused as to why the official, right of the download page installation instructions state that Solaris x86 deployments for this tool are not supported.
I am reading this incorrectly, right? The OEM Cloud Control is supported on Solaris x86?
Thanks much.

The "Not Supported" comment is in the column labeled "32-Bit Packages for 32-Bit Platform." 64-bit Solaris SPARC and x86-64 are supported as documented in Table 3-1: 64-Bit Packages for 64-Bit Platform

OEM Cloud Control 12c web page layout problem

Hi,
I've installed OEM 12c and upgraded to 12.1.0.4.2.
When I opened the web page, the layout of web page had few problems as follows.
Figure 1: menu redirect to a new page rather popup in the same page
Figure 2: tables don't layout properly
Note that I've tried Google Chrome 41.0.2272.89 and Firefox 35.0.1.
Thanks.
JC

Hi,
The action plan provided by Courtney Llamas will fix the menu direct issue
Ref
OEM Console Appearance change when Accessibility Preference options are Selected (Doc ID 1918560.1)
In Continuation to this I would also recommend to always check the browser certification matrix for 12c to ensure all the console options work fine
Below is the list for 12.1.0.4.0 cloud control currently certified browsers
Apple Safari
3 Releases(6,5,4)
Google Chrome
2 Releases(17,17+)
Microsoft Internet Explorer
5 Releases(11,10.*,9.*,9,8)
Mozilla Firefox
1 Release(13+)
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Problems installing OEM Cloud control 12c in Oracle Linux 6.X

Hi
I'm triying to install Oracle Enterprise Manager Cloud 12c in a Oracle Linux 6.4
Looking at the installation documentation in in http://docs.oracle.com/cd/E24628_01/install.121/e22624/preinstall_req_packages.htm#CHDEJAFA it sys that I need the packages :
glibc-devel-2.5-49-i686 (This is a 32-bit package)
glibc-devel-2.5-49-x86_64 (This is a 64-bit package)
But I cant find them in the yum repositories.
If I query to my linux wihch version of glibc-devel are installed the output is
[root@emc tmp]# rpm -qa |grep glibc-devel
glibc-devel-2.12-1.107.el6.x86_64
And if i try to install it i receive an error compiling ins_sqlplus.mk due to ld because it can't find crt1.o
Can anybody help me?
thanks

What is the version of EM that you are trying to Install? Is it 12.1.0.1 EM ?
a) If this is em 12.1.0.1 then its a know issues to us which is fixed in next release ( you can refer bug:13833746 from MOS or open an SR to get more detail on this bug)
Run this below to make usre you have the packages.
# rpm -qa --queryformat "%{NAME}-%{VERSION}-%{RELEASE}(%{ARCH})\n" | grep glibc-dev
glibc-devel-2.12-1.80.el6(i686)
glibc-devel-2.12-1.80.el6(x86_64)
Checking the pre-requisites step fails as it is looking for i386 instead of i686. (On OEL6, prefix i686 denotes the 32 bit package - and not i386). If the 32 bit and 64 bit glibc-devel packages are present on the system ( check it manually) this Warning can be safely Ignored. Continue with the installation. If you are not sure, pls log an SR with Oracle support and they will help you. Donot ignore the warning in case of any doubts, work with support to get it solved. If you ignore the warning and packages are not on the host then you will get linking error during the install.
b) If this is em 12.1.0.2, pls log an SR and send me the SR number.
Edited by: Akanksha on Apr 2, 2013 2:14 PM

Startup OEM Cloud Control 12c without mail

Hi gurus,
Do you know if is possible to start oms without the mail sending?
Thanks.

Hi Facundo,
Please correct me if I have understood your problem incorrectly. I believe what you are referring to is the set of notifications about OEM components sent by the OMS after stopping and restarting the OMS, is that correct?
If that's what you mean, I also found those annoying. I think you are probably receiving these because you have subscribed to receive emails for one of the default incident rulesets: "Incident management Ruleset for all targets". Because OEM monitors its own components, it recognizes that these pieces were down, and sends a notification, then sees they are back up and sends an all clear notification. I think the actual incident rule in this set causing these emails is the "Incident creation Rule for target error" rule.
To avoid receiving these notifications, I do not subscribe to the default incident management rulesets for email. Instead I have created my own incident rulesets that cover only those targets and target types for which I do want to receive notifications: database systems, agents, hosts, listeners, and metric alerts. All of the internal OEM components have their own target types (like "Application Deployment", "Oracle WebLogic Domain", "Oracle Authorization Policy Manager", and so on) and if you have a rule set up to send notifications for ALL target types (like the default rulesets do), you will receive those notifications.
Do I understand your problem correctly?

How to find out Oracle Enterprise Manager Cloud Control 12c Home page

Hi all,
I have a PROD environment with OEM Cloud Control 12c and I do know its home page, but today I was wondering, what if I do not know the environment where could I get this info.
So I tried to find it out on Oracle docs and on the internet, on my environment but I was not able to find this info.
Could you guys help me?
Thanks in advance.

Hi ,
The easiest way is to run emctl status oms -details command from OMS_HOME/bin and check for the value for Console URL
example
$ emctl status oms -details
Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Console Server Host        : myomshost.mydomain.com
HTTP Console Port          : 7789
HTTPS Console Port         : 7801
HTTP Upload Port           : 4890
HTTPS Upload Port          : 4901
EM Instance Home           : /u01/app/oracle/product/Middleware12cR2/gc_inst/em/EMGC_OMS1
OMS Log Directory Location : /u01/app/oracle/product/Middleware12cR2/gc_inst/em/EMGC_OMS1/sysman/log
OMS is not configured with SLB or virtual hostname
Agent Upload is locked.
OMS Console is locked.
Active CA ID: 1
Console URL: https://myomshost.mydomain.com:7801/em
Upload URL: https://myomshost.mydomain.com:4901/empbs/upload
WLS Domain Information
Domain Name      : GCDomain
Admin Server Host: myomshost.mydomain.com
Managed Server Information
Managed Server Instance Name: EMGC_OMS1
Managed Server Instance Host: myomshost.mydomain.com
WebTier is Up
Oracle Management Server is Up
Other way is to check in the <OMS_HOME>/install/setupinfo.txt file and check for Enterprise Manager Cloud Control URL
Regards,
Rahul

How to integrate OPS 12c with EM cloud control 12c

As title. We checked the documents of OPS 12c and didn't find a way to integrate OPS 12c enterprise controller with EM cloud control 12c.
Is it ready now? Where can we download a separate opar for OMS? Any official documents we can reference?
Regards,
Yu Wang

There's a ton of things in OC that you can't do in OEM, at least not that I know of. Such as:
OVM Server for Sparc (LDOM) management
S10/S11 zone management
patching Solaris
updating Solaris 11
provisioning Solaris (9, 10, 11)
ABE management
firmware provisioning
If you are an all-Linux shop then you may have an argument but Solaris wise I don't think OEM scratches the surface of OC.
At an even higher level, OEM is more geared for the App layer while OC is more geared for the OS/system/virtualization layer.
My $.02.

Creating physical standby through Cloud Control 12C fails

Hi,
I have a SR with MOS on physical standby setup through Cloud Control 12C. My setup is two Exadata Quarter RAC X2-2 installations and i'm setting up primary standby/between those two installations. Lets call them exa1db01(primary) and exa2db01(standby).
I'm using Cloud version 12.1.0.2 and agents on the latest version and patch. We just upgraded before Christmas. When i try to create a physical standby it fails on the transfer stage with below error:
"Uncaught exception in command fileTransfer: unable to instantive value javax.xml.bind.JAXBE1ement@46dd1e39 for attribute actualException"
At the moment its sent to developement so i have to wait for a fix. The reason for posting here is that i cant believe that this is not working on Cloud Control 12.1.0.2. This is basic functionality and i'm amazed that this is a bug. Our Exadata installation is running on 11.2.0.3 BP10 so it should be fairly fresh.
I truly believe the problems needs to be somewhere in our installation or the connectivity between our Exadata environments. Do any of you have any experience with DG through Cloud on that participial version ?
Cheers

Hello again;
Check the solution in this: ( and note the multiple versions of oracle it covers )
UNABLE TO FIND GRID INFRASTRUCTURE LISTENER (Doc ID 1483234.1)
Best Regards
mseberg

How to configure the Auto Job to add datafiles via OEM Cloud Ctrl 12c ?

Hi All,
1.Could you please give me the step by step procedure to automate the datafile addition via OEM while tablespace crossed its threshold limit? - DB(11gr2) is under OEM monitoring.
2.How to reload the database information after any configure change in OEM?
Oracle Enterprise Manager Cloud Control 12c
Thanks.
Bala

Hi Mark/All,
Please find the below for my answer.
1.Could you please give me the step by step procedure to automate the datafile addition via OEM while tablespace crossed its threshold limit? - DB(11gr2) is under OEM monitoring.
Have you considered using AUTOEXTEND? - Yes, Since we have TB of storage available to use for datafiles.
2.How to reload the database information after any configure change in OEM?
Could you expand on this please? - I changed the tablespace threshold limit from 85% to 65% for validation, but it didn't notify the tablespace issue throw mail[And it seems the database info Collected date is yesterday so i like to recollect the database information from OEM].
Thanks
Bala

Can Cloud Control 12c connect to existing 12c agent?

Can Cloud Control 12c connect to the existing 12c agent? Can't find any information about the subject. Everywhere explained how I can deploy agent from OEM...

If you want to redirect an EM12c agent to a different EM12c site, see the doc below. If not, please clarify on what you want to do.
http://docs.oracle.com/cd/E24628_01/install.121/e24089/appdx_repoint_agent.htm#BABICJCE
Regards,
- Loc

Resource Manager in Cloud Control 12c still available?

Hi ,
is the Resource Manager in Cloud Control 12c still available? The Resource Manager could be found in Grid Control 10g under the tab Database -> Administration.
Rgds
JH

Yes, in EM 12c you can navigate to the "Getting Started with Database Resource Manager" page by selecting Resource Manager from the Administration drop-down list in a database homepage. I believe, in EM 10g the Resource Manager link is in the Server tab.
Regards,
- Loc

Performance tab in Cloud Control 12c

Hi guyz,
How can I activate Performance tab in EM Cloud Control 12c? Do I need any license or is there light version?
In Grid Control 11g it was easy to activate.
Thank you beforehand.

Could you please confirm the Database Diagnostic Pack and Oracle Tuning Pack is enabled for the database.
From the Setup -> Management Pack -> Management Pack Access
To enable the Management Pack for Oracle Database:
From the Setup menu, select Management Packs, then select Management Pack Access.Enterprise Manager Cloud Control displays the Management Pack Access page.
In the Management Pack Access page, from the Search list, select Database ===> It will lists all the Oracle Database targets being monitored.
From the table, for the select your Oracle Database target and enable the Oracle Diagnostics Pack, Oracle Database Tuning Pack and click Apply.
For licensing information on the Oracle Diagnostics Pack and Oracle Tuning Pack
Ref to:
http://docs.oracle.com/cd/E24628_01/doc.121/e24474/toc.htm
Understanding the Management Packs in Enterprise Manager (dbconsole, grid control and cloud control) (Doc ID 1566956.1)

Oracle VM and Oracle VM Template for Enterprise Manager Cloud Control 12c M

Hello!
After installation of *"Oracle VM 3.1.1 Media Pack v1 for x86_64 (64 bit)"* to bare hardware
can I install Oracle VM Template for Enterprise Manager Cloud Control 12c Media Pack ?
Is it the wrong plan ?
What to do if I need to set VLAN №1 ? (according note of installer I have to choose number between 2 and 4094 )
Thanks and regards,
Pavel
Edited by: Pavel on Jul 30, 2012 5:01 AM

Yes, you can install Oracle VM Manager, create a server pool with the one parent Oracle VM server in it, and then deploy the Oracle VM template in the pool. Once EM VM is up and running, you can register the same Oracle VM Manager with EM, to manage the pool.
In general, it is not recommended that you use the OVM server backend directly. But for bootstrapping the EM environment, you can also try the following:
Download the OVM Template on the Oracle VM server. From the OVM server terminal itself you can do "xm create" to spin a new virtual machine using the Oracle VM teamplate. Once the VM comes up, VNC into the VM and configure the EM OMS and agent.

Oracle VM Template for Enterprise Manager Cloud Control 12c Media Pack v1

Hello
I download Oracle VM Template for Enterprise Manager Cloud Control 12c Media Pack v1
I was checking the structure and I found this
[oracle@em12c bin]$ cd /u01
[oracle@em12c u01]$ ls
app lost+found OracleHomes oracle-template.sh scripts
[oracle@em12c u01]$ cd OracleHomes/
[oracle@em12c OracleHomes]$ ls
checkpoints db11g Middleware
[oracle@em12c OracleHomes]$ pwd
/u01/OracleHomes
[oracle@em12c OracleHomes]$ cd db11g/
[oracle@em12c db11g]$ ls
admin cfgtoollogs checkpoints diag fast_recovery_area oradata product
[oracle@em12c db11g]$ cd ..
[oracle@em12c OracleHomes]$ cd Middleware/
[oracle@em12c Middleware]$ ls
[oracle@em12c Middleware]$
The Database has all binaries but Middleware is empty
Same body knows about this issue.
Regards

Yes, you can install Oracle VM Manager, create a server pool with the one parent Oracle VM server in it, and then deploy the Oracle VM template in the pool. Once EM VM is up and running, you can register the same Oracle VM Manager with EM, to manage the pool.
In general, it is not recommended that you use the OVM server backend directly. But for bootstrapping the EM environment, you can also try the following:
Download the OVM Template on the Oracle VM server. From the OVM server terminal itself you can do "xm create" to spin a new virtual machine using the Oracle VM teamplate. Once the VM comes up, VNC into the VM and configure the EM OMS and agent.

EM Cloud Control 12c has no databases

Hello @ all,
i've installed Enterprise Manager Cloud Control 12.1.0.2.0 on a virtual machine with RedHat Linux 6 and configured the EM by installing it so, that he should connect to my test database server with Oracle 11g 11.2.0.3.0 to watch over that. The installer get a valid connection to that database server.
Now, after install, i want to test the connection. So i started the Overview of EMCC in my browser, connected as SYSMAN, selected the "Database Home" and at the frame "Database Loadmap" there displays the message "no databases available". But the database at the test server is running without any problem:
lsnrctl status
LSNRCTL for Linux: Version 11.2.0.3.0 - Production on 07-JUN-2013 09:39:52
Copyright (c) 1991, 2011, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=dbtest2.berl.axway.int)(PORT=1521)))
STATUS of the LISTENER
Alias                     LISTENER
Version                   TNSLSNR for Linux: Version 11.2.0.3.0 - Production
Start Date                17-MAY-2013 10:05:48
Uptime                    20 days 23 hr. 34 min. 3 sec
Trace Level               off
Security                  ON: Local OS Authentication
SNMP                      OFF
Listener Parameter File   /home/oracle/srv/ora/product/11.2.0/dbtest_2/network/admin/listener.ora
Listener Log File         /home/oracle/srv/ora/diag/tnslsnr/dbtest2/listener/alert/log.xml
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=dbtest2.berl.axway.int)(PORT=1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=dbtest2.berl.axway.int)(PORT=8080))(Presentation=HTTP)(Session=RAW))
Services Summary...
Service "<hostname>" has 1 instance(s).
Instance "<hostname>", status READY, has 1 handler(s) for this service...
Service "<hostname>" has 1 instance(s).
Instance "dbtest2", status READY, has 1 handler(s) for this service...
The command completed successfully
SQL> select * from v$instance;
INSTANCE_NUMBER INSTANCE_NAME    HOST_NAME                                                        VERSION           STARTUP_TIME        STATUS       PAR    THREAD# ARCHIVE LOG_SWITCH_WAIT LOGINS     SHU DATABASE_STATUS   INSTANCE_ROLE     ACTIVE_ST BLO
              1 dbtest2          dbtest2                                                          11.2.0.3.0        06/06/2013 09:51:08 OPEN         NO           1 STARTED                 ALLOWED    NO ACTIVE           PRIMARY_INSTANCE   NORMAL    NOAlso the agent of EMCC is running too:
./emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Agent Version     : 12.1.0.2.0
OMS Version       : (unknown)
Protocol Version : 12.1.0.1.0
Agent Home        : /path/to/agent_inst
Agent Binaries    : /path/to/oracle/agent/core/12.1.0.2.0
Agent Process ID : 2814
Parent Process ID : 2768
Agent URL         : https://<hostname>:3872/emd/main/
Repository URL    : https://<hostname>:4903/empbs/upload
Started at        : 2013-06-07 11:18:13
Started by user   : oracle
Last Reload       : (none)
Last successful upload                       : (none)
Last attempted upload                        : 2013-06-07 11:18:36
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload           : 73
Size of XML files pending upload(MB)         : 0,27
Available disk space on upload filesystem    : 45,74%
Collection Status                            : Collections enabled
Heartbeat Status                             : Agent is blocked
Last attempted heartbeat to OMS              : 2013-06-07 11:39:36
Last successful heartbeat to OMS             : (none)
Next scheduled heartbeat to OMS              : 2013-06-07 11:42:36
Agent is Running and ReadySo what could i do more to find out the problem? Which logs would you need for more information?
Thanks a lot and best regards,
David

After some minutes he was ready with resyncronisation. But now the EM Console told me, that the agent woulnd't be available.
So i looked for it:
emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Agent Version     : 12.1.0.2.0
OMS Version       : 12.1.0.2.0
Protocol Version : 12.1.0.1.0
Agent Home        : /path/to/oracle/agent/agent_inst
Agent Binaries    : /path/to/oracle/agent/core/12.1.0.2.0
Agent Process ID : 4529
Parent Process ID : 4483
Agent URL         : https://<hostname>:3872/emd/main/
Repository URL    : https://<hostname>:4903/empbs/upload
Started at        : 2013-06-07 14:32:22
Started by user   : oracle
Last Reload       : (none)
Last successful upload                       : 2013-06-07 14:53:07
Last attempted upload                        : 2013-06-07 14:53:12
Total Megabytes of XML files uploaded so far : 0,09
Number of XML files pending upload           : 13
Size of XML files pending upload(MB)         : 0,01
Available disk space on upload filesystem    : 45,32%
Collection Status                            : Collections enabled
Heartbeat Status                             : Ok
Last attempted heartbeat to OMS              : 2013-06-07 14:52:28
Last successful heartbeat to OMS             : 2013-06-07 14:52:28
Next scheduled heartbeat to OMS              : 2013-06-07 14:53:28
Agent is Running and ReadyAlso a ping to OMS is successfully:
emctl pingOMS
Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
EMD pingOMS completed successfullyEmctl upload says the same:
emctl upload
Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
EMD upload completed successfullyBut why is the agent now not available?
EDIT: i've restarted the agent and now he is up!!! Yes!
But in home screen he also tels me, that he can't find a database :(
Edited by: David_Pasternak on 07.06.2013 03:59

Acknowledge multiple incidents on OEM cloud control 12c

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