Acknowledging Issues ... Premiere Pro 5.5 / Mac OS X 10.6.7

Where is Adobe's "Official" response to problems that we have with Premiere Pro?
I would like to know ... so I don't have to spend hours trying to figure out what I did wrong .. or do I keep trying when it is futile until the bug fix?
Do I have to call them on the phone or is there a 'special' "Adobe Speaks" Forum that is buried in the 604 other forums that I missed?
I can't post Crash Reports in the Forums. I can't send them to the "Bug Report". ( Adobe Replies with a Error : Only 2000 Characters or less )
There is loads of crashed threads regarding the "com.adobe.dvacore.framework" and the "com.adobe.dvaui.framework".
Also: "com.adobe.premiere.frontend" and "com.adobe.Backend.framework" is listed among others.
This is a Mac Users Problem Only.
Where do we band together to solve these problems since there is no MAC FORUM??!!
My clients are disturbed .. I told them the 5.5 update would solve issues .. and I would be able to finish projects .. but 5 months later still no complete running system with ONLY ADOBE and APPLE.

It is that another Premiere Pro Mac user just confirmed the same issue I have been having.
I work on a project and hours later something happens. I loose all my work .. the "Crash Report" is generated .. without any confirmation of a problem ..
.. Whereas "Cuz" made me feel better.
I just posted another theory about the corrupt media files that were ascertained by another Forum user whom was kind enough to look at a few lines of the crash report.
Please correct me if Im wrong ... but:
Does PP use "Localhost" ports to share XML info between PP and AE while using Dynamic Link?
If so .. one of the first issues I have with PP 5.0 was with Dynamic Link.
It was if the shared XML ( or whatever ) file info ( which definitely inculded the file size ) was corrupted. A third party plug in was what enlightened me.
I did share these views with the Forum. I had no tech support to turn to since I was using a Demo MS 5.0.
Now that I have purchased 5.5 in belief that it would be solved .. it seems it is not.
I guess my job is to keep generation crash reports through hours of non-productive workflow and posting edited versions in the Forums looking for stray Mac Users whom either have the same problem or have something to add. [Edited for content]
Whoo whoo!!!

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Playback and render issues Premiere Pro CS6 on Mac

I have been having very "skippy" and sluggish issues when it comes to playback and editing. I have deleted all the old render files from my project and my hard drive, but nothing seems to work. Can someone please help me? I'm not sure if it is a space issue or what, but I haven't had much of these problems before. I know it's not a sequence settings issue, so I am very confused. My footage all comes from a Maxell P2 Eseries card and my computer specs are:
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http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
maverick
or
mavericks
or
10.9
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Performance Issue Premiere Pro CC 2014 with Late 2013 Mac Pro

Hi all!
Im working Premiere Pro CC 2014 on a Late 2013 Mac Pro 6 core D700s and 32GB RAM on OSX 10.9.4
After the 2014 update i have experience some drop frames and hangs with a new 1080p timeline project.
And it later results in software hang and crashing . even after a quit (force quit) and re-poen, it seems to happen again and again.
Even after a system reboot seems to be fine at first, but it still crashes on the project.
Tired to render the timeline and still the same. Also tried to delete rendered file and play right with timeline with yellow bar, same.
Even drop the preview playback to 1/2 and still..
files are mixed 1080p footage from Canon 5d3, 60D, T2i.
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I am having the same issues.
Im working on a late 2012 iMac, 3.4 GHz Intel Core i7. 32 Gb ram, NVIDIA GeForce GTX 680MX, OS X 10.9.4.
I'm editing RED footage, about 3 TB worth for this project from a Promise Pegasus drive.
The software really slows down when using the TYPE tool and also when scrubbing through footage.
When I attempt to quite the software and restart, the interface goes away but the app is still running but says "not responding" when I attempt to force quit.
If you've figured it out since then Id love to know what works.
Thanks!
G

Canon 300 footage crashing Premiere PRO 6 on Mac PRO

As stated above... C300 footage crashes Premiere Pro when using on my Mac Pro. It happens when you scrub through the footage. I have done plenty of searches and everyone with a Mac Pro seems to be having the same problem. The footage also has glitches in the frames when it plays and renders. The only solution I have found is to transcode the footage to something else, which kind of defeats the purpose of using Premiere Pro 6 in the first place. I know this is a problem specific to the Mac Pro because my Macbook Pro does not have this issue when dealing with C300 footage. Does anyone know of any actual solution to this other than transcoding all the footage?
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Hello,
Because you've said you already "re-downloading":
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2, Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"?
Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4.If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

Multi Cam Flicker Issue - Premiere Pro CC 2014

Multi Cam Flicker Issue - Premiere Pro CC 2014 can any one help me pls

Hi,
This might help :
Go to File > Project Settings > General and change the Video Renderer to Mercury Playback Engine software only. Click OK and select Delete Previews.
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I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's

I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's. When I export a qt from Premiere with audio it will not play on a pc only a mac. After extensive research I have narrowed down the problem to this: if you use the inspector in quicktime it looks like this
DV, 720 x 480 (640 x 480), Millions
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I have to run it thru AE to make it look like this....then it plays
DV, 720 x 480 (640 x 480), Millions
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Two questions:
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Eddie
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How to export in avi in premiere pro cs4 on MAC?

Hi,
How to export in avi format in premiere pro cs4 on MAC?
MAC 10.6.2
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Regards,
Vinay

I have checked the supported file format in premiere pro cs4 for windows and Mac.
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Regards,
Vinay

Playback Lag in Premiere Pro CS6 for Mac

I'm editing a project in Premiere Pro CS6 for Mac, and the playback is really laggy. Its fine if you're viewing one long clip, but it gets really laggy when it switches between clips. The sound will play, but the playback screen will be frozen on the last frame from the previous clip. I use the latest thin model of the iMac. Can anybody help me?

>Premiere Pro CS6 with the 6.0.0 update
Is there a specific reason you have not applied the bug fix updates?
All Adobe updates start here and select product, read to see if you need to install
updates in number order, or if the updates are cumulative for the individual product
http://www.adobe.com/downloads/updates/
Also, only having one hard drive means your computer is having to "struggle" with file operations
An EXAMPLE concerning trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the
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You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another
very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition
http://forums.adobe.com/thread/650708 for more on partitions) with Windows (or Mac OS)
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not slowed down by trying to do everything
External eSata or USB3 are both fast enough for video editing... eSata is better -
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Dock with fan http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-
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USB Mic not working in Premiere Pro CS6 for Mac

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Greg Jones
D7,Inc.

Some USB mics work fine, but many do not. It can depend on the exact mic, or might require a different ASIO driver (maybe something like ASIO4All?), or different ASIO setting, to work.
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Hunt

How can I down a Adobe Premiere Pro CS6 for mac on a computer with windows7 system?

How can I down a Adobe Premiere Pro CS6 for mac on a computer with windows7 system?
Explanations with pics will be better.
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Order an Adobe product platform swap or language swap
Mylenium

I want to open a project from premiere pro on my mac

I want to open a project from premiere pro on my mac,the project was edited on a different mac originally.
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You may have to go to the original computer and go to the project manager which will let you gather all media to a single folder. Then take that folder to a new computer and edit away.
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Can I install premiere pro cs6 from mac os x 6?

Can i install premiere pro cs6 from mac os x 6?

System requirements for cs6
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Premiere Pro CC & New Mac Pro - Audio Line Out Issue

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ICanon C100 playback issue premiere pro cc 2014

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Hi,
This might help :
Go to File > Project Settings > General and change the Video Renderer to Mercury Playback Engine software only. Click OK and select Delete Previews.
Thanks,
Rameez

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mojo,
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Acknowledging Issues ... Premiere Pro 5.5 / Mac OS X 10.6.7

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