Acobat 10.1.10.18

Question

I just updated my Acrobat Pro X to this version 10.1.10.18.  It has been crashing every since.  It would not even stay up long enough to run Repair from the Help menu so I ran repair from Uninstall Programs\change and rebooted.  Still crashing with this error:
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Acrobat.exe
  Application Version:    10.1.10.18
  Application Timestamp:    536b4f99
  Fault Module Name:    StackHash_6259
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Code:    c000001d
  Exception Offset:    00000000
  OS Version:    6.1.7601.2.1.0.256.4
  Locale ID:    1033
  Additional Information 1:    6259
  Additional Information 2:    6259529a48c276a048c5bcd2e33c990b
  Additional Information 3:    b60d
  Additional Information 4:    b60d0163bf259ffb4ece3aa46e54fa91
Has anyone have similar experience with the recent update?  any ideas other than uninstall and re-install.  This is reminiscent of the trouble I went through with 8 on XP Pro, repairing or re-installing every week.

Answer 1

Hitender,
Having an issue here doing as you say.  Your command to CD did not work so I did get to the location listed below.
I get:
Unable to create file 'c:\temp.dmp' - Win32 error 0n1314
    "A required privilege is not held by the client." Using the x64 and x86 program below.
"C:\Program Files (x86)\Windows Kits\8.1\Debuggers\x86\windbg.exe"
"C:\Program Files (x86)\Windows Kits\8.1\Debuggers\x64\windbg.exe"
I started the program "C:\Program Files (x86)\Windows Kits\8.1\Debuggers\x86\windbg.exe “ with “Run as Administrator” and the ran the windbg.exe –I after I migrated to C:\Program Files (x86)\Windows Kits\8.1\Debuggers\x86\ in an elevated command prompt run as Administrator.
I tried several times but kept getting the error:
Unable to create file 'c:\temp.dmp' - Win32 error 0n1314
    "A required privilege is not held by the client." Using the x64 and x86 program below.
The Debugger di generate information which I have attached directly from the program.  If you have any way around the required privilege I will try again.
Thanking you in advance for your help,
Peter Jam
Client Services and Local Network Administrator
<http://www.lorch.com/>
TRAK Microwave Corporation dba Lorch Microwave
1725 North Salisbury Blvd, Salisbury, MD 21801 USA
[email protected]<mailto:[email protected]>
T:  [phone] X 141
C:  [phone]
F:  [phone]
www.lorch.com<http://www.lorch.com/>
<http://www.smithsmicrowave.com/>
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