ACR 4.1 Installation stalls
MacBook Pro OS 10.4.9
Photoshop CS3 update downloads the new ACR 4.1
I initiate the install process but it always get hung-up about 3/4 the way through the install. I've let the installer run for 30+ minutes.
Any suggestions of how to get the installer to complete this task?
Bob Brant
Photoshop CS3 update downloads the new ACR 4.1
I initiate the install process but it always get hung-up about
3/4 the way through the install.
I also observed this. I usually update ACR manually, but this time I ran the Adobe updater and it offered the ACR 4.1 update along with another update I wanted to install.
What I think is happening is that the updater in installing the update(s) gets to the point where it needs to replace the Camera Raw.8bi file and it cannot do this while the Photoshop app is active. As I recall, the error message is not really clear -- just a generic problem encountered with something like a retry(?) or cancel option. If you close Photoshop then select the retry the installer will complete and update the Camera Raw 8b1. (At least this worked for me.)
It would be helpful to have a more informative message here, such as: Exit Photoshop and click Retry to complete the update.
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