ACR disappeared!

I've recently been dealing with problems related to the startup Reading Preferences in which I deleted/hid/moved preference files to solve the long lagtime it took to startup. Problem solved but was unrelated to the Preferences files.
Now it seems I've lost ACR. Whenever I've tried to open Olympus Raw files (OCR) either in Bridge or Photoshop (CS2) I get a window saying "could not complete your request as it is the wrong kind of document" ! The OCR thumbnails still show up in Bridge and PS so it's not like the raw files have lost the ACR association. And I see the ACR plugin is still in the Files folder (C:\Program Files\Common Files\Adobe\Plug-Ins\CS2\File Formats)
This has never happened until maybe a week or two ago (about the time I was having problems with the startup)
Suggestions?
R Mohr

Okay, I solved my problem (I need to do more research before I waste space here) ... It seems my version of ACR was 3.0 and I read elsewhere it needs to be higher, so I downloaded 3.7, installed into the correct folder and bingo! I did have a computer crash over a month ago, got a new computer, re-installed PS6 and upgrades to CS2 so I guess ACR 3.7 was not installed, but rather with the default 3.0 for CS2. But it is curious I've been using ACR 3.0 just fine until a week or so ago.
Anyway, all's well!
R Mohr

Similar Messages

"Buggy" CS6 requires frequent re-install

I use a Mac Pro 2x2.66 Dual Core Xeon tower with 15 GB Ram and OS 10.7.5. CS6 (always the latest update) is becoming very "buggy". It starts slowing way down, then does things like sharpening changes in ACR disappear when the photo is opened as a file in Photoshop, and other random little failures. Resetting preferences in both Bridge and Photoshop doesn't fix it. The only thing that works is re-installing CS-6. I have to do this now about every two months, which is a pain. Any thoughts about what might be going on and how to fix it? Thanks!!

Sounds like some system caches or your swap file might have something to do with it, which on a Mac could point to a more generic system issue. Seems to me that either your program is causing excessive logging because it throws a lot of tiny errors or something with the system's optimization stuff (prefetch caches and al lthat) is going wrong. Eventualyl that stuff will fill up and prevent your system from working better. I'm by no means a Mac expert, but I'd start by diagnosing your system with tools like OnyX and similar, Repair Permissions and the usaul steps... Also check your system log files.
Mylenium

Mac Photoshop CS5 – Menus Too Long (yes really !)

I've just bought Photoshop CS5 to stay on the upgrade path. I have to say I'm rather disappointed, the new features don't seem to work as advertised, and I'm finding a few glitches – one of which is the subject of the post.
In designing (or redesigning) the interface for CS5 and Adobe Camera Raw something seems to have gone awry.
Overlong Menus
Compared to CS4 two of Photoshop CS5's menus have lengthened so that they no longer fit on the screen of my MacBook Pro – the Edit and Layers menus. Thus, the bottom of the menu is off the bottom of the screen (or the top, if you are at the bottom of the menu). Now, it is true that the Edit menu has two more items (32 instead of 30) but the Layers menu has the same number (29 items). In CS5 all the menu text items are more widely vertically spaced leading (pun not intended) to this problem on a MacBook Pro.
The CS4 menus were perfectly legible before so why do this ? What purpose does it serve ? Did anyone at Adobe test this ? (obviously not).
ACR Disappearing Into the Dock
And using Adobe Camera Raw has a similar problem in that the the ACR window disappears into the Dock at the bottom of the screen. Now I've read Jeff Schewe's response to this in another post where he seems to think that those who use the Dock are in some way mentally deficient (I'm exaggerating to make a point) but, Jeff, some of us like the Dock and find its presence at the bottom of our screens reassuring and helpful. BTW, Jeff, removing the Dock doesn't help the CS5 menu problem. Seems to me to be sloppy design.
What would be better would be to ensure that the scale of the interfaces fits on our screens, would it not ?
BTW the screen resolution of my MacBook Pro is set as recommended.
Having felt I've been coerced into an early and expensive upgrade by Adobe to stay on the upgrade path is it not unreasonable to expect better ? It would also be nice to get the new features to work as advertised (rather like the speel chek as you tipe on this new forum – whcih it doezn't very well).

PECourtejoie. No, I didn't have time for a trial. It was upgrade or lose the upgrade path. My practice in the past was to skip every other upgrade (actually quite a lot of folk do this). Adobe have put a stop to this.
The content aware scale/fill podcast is brilliant. Thanks for this. I'll give what Terry recommends a try. I watched the Russell Brown video and followed his tips but, on a test image, I struggled to make it work for me.
I have also watched the Russell Brown video on masking and, again using his tips, I struggled to make it work. I will certainly give it another try but I've found Topaz ReMask much easier to use and gives better results. I guess I shall buy this.
As to the ACR noise reduction, I've found it worked excellently with several test images but on one particularly challenging image I haven't yet managed a successful result. I'm prepared to give it another try. So far I've used a combination of ACR noise reduction and NoiseNinja.
I can hardly believe your explanation as to why Adobe might not fix this issue until the paid-for upgrade. The reasons you give are really putting the cart before the horse
My Honda has had a number of minor issues whilst I've owned it. Have Honda said, well buy another new car and that will fix the problem as we haven't made enough sales this quarter ? No, of course not. They've fixed the problem promptly, and free of charge. Software is no different. It needs to work as advertised or it needs to be fixed. We, the customers, should not have to pay for Adobe's errors. Any mistakes they make are their responsibility and for them to pay for. In the UK and Europe this is enshrined in consumer law.
If what you say is true Adobe need to re-examine their corporate purpose. Is it to satisfy the accountants or to satisfy their customers. There is growing evidence that Adobe's first and only priority is to the ’bottom line‘ and its customers come a poor second. Recent history will tell you that down this road lies eventual corporate suicide. A reading of Dr W Edwards Deming will enlighten.
Actually, at the end of the day Adobe just need to fix the problem. A problem which it is absolutely clear should not have got through quality control in the first place.
Sorry, but you did start this …

Grain/Noise disappear while making adjustments in ACR

Can someone help me wrap my head around this? When making an adjustment using, for example, a luminance slider,(Hue Sat Lum dialog), in ACR, Noise and Grain disappear during the adjustment only to return after releasing the left click button. This makes it very difficult to get a real time feel for adjustments. More like trial and error. I haven't noticed this before. I've been running CS5 on win7 with a dedicated 500gb scratch disk. I work primarily with Raw files. The appearance during the adjustment resembles having cranked the luminance or masking, (in the sharpening/noise reduction dialog), way up. It may be that this is most prevalent when working on an image that has been significantly cropped.
Thank you...

The latest update for Photoshop CS5 is Camera Raw 6.7. You should update. Try first by choosing Help - Updates in Photoshop. If that doesn't work, seek out the Camera Raw 6.7 update on one of these pages:
http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh
-Noel

Bridge ACR Settings disappear when reopening folder of images

Frustrating! I'm working on 537 images, I set the exposure, color, etc., and also crop.
Once the folder is closed and reopened all 537 images have reverted to "As Shot".
I am hitting "Enter" when cropping is completed; however, hitting "Enter" after color etc. adjustments closes
the ACR individual icon window and I have to go thru Cmd-R again.
What am I doing wrong and what should I be doing right?
537 images have to be redone. Again.

The .xmp files are listed in the file folder. The "Date Created" for each .xmp
file is correct, and reflects the time
the file was worked on originally; however, after closing and reopening the
file in Bridge, the "Date Modified" for all images
is "Today, 6:58 PM".
Check your hard drive permissions, choose the HD icon and then the Get Info
command (cmd+i). In this window you can see at the bottom if you have read
and write permissions. If it is set to read only you are not able to write
data to it. Copy a few to your main disk without the existing xmp files and
open them in PS, maybe the data is also still in the Camera Raw Data Base,
just a wild shot.
Purging the cache does not restore the .xmp editing choices but does delete
the cropping functions.
sorry to hear that it did not work, however, purging cache should not
delete the crop settings, at least, I tried it with one file that is on my
main hard drive and both ACR settings and crop were kept after purging cache
for that file.
The files are located on an external drive. Is this possibly an issue?
See above, it might be the permissions but also a bad functioning drive. Use
Apple Disk utility or Desk Tool Pro to check the Disk. (something you should
do regularly). Ideally the external drive should be formatted in HFS+ for
Mac but other formatting will also function as long as the drive shows on
your desktop.
Personal I never work on files on external drives, I use my main drive for
it and use external drives (have lots of them...) only for storage and back
up
Is there any method to update the "Date Modified" with the "Date Created"
info in the .xmp files in the file folder?
Not sure why you want this but in general you can't change xmp yourself if
the metadata panel has no option for it (only the ones with a pencil icon
can be edited by the user) other then using scripting I believe.
However the next time you modify the file in Bridge, finder ACR PS etc your
modification date should update itself.
Putting back the modification date will probably not bring back your earlier
changed settings, at least I don't think so.

Star Ratings disappear after ACR and saved as jpegs

I apologize in advance if this topic has come up before and I've somehow missed it. I've recently experienced an anomaly regarding the star ratings that I apply to our RAW files in Bridge CS3. Generally we'll star the RAW files while the client is still on the set to get their favorite picks. We then will batch process all of the files and save as HiRez jpegs. The client's picks then go into a "Favorites" folder and the rest into one we call "More" just in case the client finds that their picks don't jive as well as they thought they would in their layout. So, that being said, recently we've had two occasions where "some" of the ratings didn't make it through to the processed files. We're running both a G4 with Tiger and a G5 with Leopard. Both systems have the latest updates. The most recent occurrence happened on the G4, and I believe the other time it was on the G5, though I can't be totally certain. We use both machines to batch process the images.
Any help or insight would be extremely appreciated!

It could be possible that the cache had no time to rebuild, have you tried to purge the cache for folder using the tools menu. Also whenever something is behaving other then before in Bridge you should also try to refresh the preferences with holding down option key when restarting Bridge. After this don't forget to reset the prefs to your wishes.

Bridge 2.1.1.9 stopped showing ACR edits/crops in thumb and preview

Bridge has started having a new problem, intermittently but frequently, in that it will not consistently show the ACR edits when it displays thumbnails or previews.
Specific example I am looking at now. Raw Nikon D300 NEF, open in ACR, crop and adjust various settings, hit "DONE". Return to bridge, and after a couple seconds it shows the edits. All as expected.
A few minutes (or seconds or hours) later, the edits disappear from bridge, from either the preview, the thumbnail, or (usually) both, and the display reverts to the original NEF.
If I open it again in ACR the edits are there, remembered, correct.
Stranger still, if I scroll the thumbnails so that the selected image is not visible, then scroll back, for about 2 seconds the correct edited, cropped thumbnail appears, then it flicks back to the unedited NEF. the preview does not change (and is wrong).
I have cleared this cache, cleared the entire cache - no impact. I have deleted the XMP and started over, it works for a bit, then may come back, or moves to some other picture (some are working correctly, some not).
It DOES show the little crop/edit symbol above the thumbnail, it is just not using it.
And it is not consistent, I have two shots in the same directory. One is showing a correct thumbnail and when I click on it then un-corrected preview. One is showing neither one correct.
Even weirder, the one with the incorrect preview, if I use the magnifier, it shows the correct version (i.e. post ACR) while the unmagnified version is the original NEF.
I've tried high-quality preview, and not.
I've tried software rendering and not.
I have rebooted and checked and all updates are applied.
This has just started happening, I have hundreds of prior D300 shots that worked fine, just the last couple of days. And it works fine for SOME shots now, just not all (I'd say about 50/50 of new shots). Except so far I have not seen it happen for any prior NEF's, just the ones I have downloaded in the last few days. And I have updated nothing on the system, at least not knowingly (Adobe stuff sometimes updates automatically, but I noticed nothing).
Any ideas?
Anyone else see similar problems?

Stacy, I have found from experence that sometimes we are not seeing the same things, or understanding the same words. So don't intend to put down your skills but try this and see if we are on the same page. I don't have CS4, just CS3 so my pictue may be a little different. Am using NEF from Dx40 camera.
When image opened in ACR with double click, or right click, across the bottom of the ACR screen I have the following options; save image, open image, cancel, done, no OK option.
Doing edits and clicking Done saves the edits. Save image has option to save in different formats.
Copy one of your NEF images to a test folder. Then go to Edit/develop settings/ clear settings. This will delete all edits. Delete the XMP file. Then do an drastic edit in ACR, like changing exposrue to make it very dark, click Done.
When you go back to bridge and click on NEF image the Preview Panel should show the edits. I can not see edits in my thumb as I use Quick thumbnails.
Waht do you see in preview window? The original or an edited NEF? Do you have a circle symbool in the upper right hand corner of thumb indicating an edit?

Updated ACR to 8.4 with latest OSX. Now ACR is missing from "Open with" menu in Bridg

Clearly from what I am reading online, there are all sorts of horrors resulting from this latest ACR upgrade.
Mine is that the option to open a file in ACR has disappeared from the right click menu in Bridge.
Raw Nef's still open in ACR by default, but I cannot open any other file type in ACR
Is there a way to uninstall ACR 8.4 and reinstall an older version?

There's a fix coming.... don't reinstall CS6 yet, although that would be hours of fun
I just received a replacement file to test for the camera raw plugin. This fixed the problem on my installation of CS6 that had updated to 8.4 and was not able to launch Camera Raw from Bridge, and also Bridge was not able to view or alter any Metadata.
There was no need to reinstall PS, just a direct replacement of the file. I don't know how Adobe will be supplying the fix, but as of now, I would not recommend updating to Camera Raw / DNG 8.4 if you are using CS6 until the new file is available.
thanks to Adobe for the quick fix.

Missing adjustment brush in ACR

I have PS CS6 with the latest updates, using a Mac Pro computer with OS 10.7 also with the latest updates. When in ACR, the adjustment brush does not appear on the screen unless I click the bracket keys which increase or decrease the size of the brush. If I paint a segment and the let go of the brush key, the brush disappears again. The adjustment effects work properly once I have brought up the brush by pressing the bracket key. I have to keep re pressing the bracket key if I am painting adjustments on multiple parts of the photo. I have restarted Photoshop and the computer numerous times, thrown away and reset the preferences for both Photoshop, Camera Raw, and Bridge, as well as repairing disk permissions on my Mac. Any suggestions?

If it was a PC I'd suggest seeking an updated display driver, because a missing or partial cursor is a pretty well-known sign of a display driver glitch. As it is a Mac you pretty much have to wait for a display driver to come in with an OS update. You might want to let Apple know that it's doing what you're seeing with your particular hardware.
-Noel

Where has the colored fringe removal tool gone in ACR 6.7?

Having just updated ACR to ver 6.7 (6.7.0.339) I am surprised to find that the colored fringe removal tool in the Lens Correction palette has disappeared. All that there is now is Transform, Lens Vignetting and the relatively useless Defringe.
I thought updates were supposed to provide enhancements, not remove things. What else has been taken away?
I use this tool a lot and would like to get it back. If it has been replaced with something supposedly better, then what and where is it? Have I missed something?
Any advice on this would be appreciated.

Yes, there is lots of useful information here, and thanks for directing me to it. The claimed improvements to fixing chromatic aberrations in digital cameras, including ability to fix LoCA fringing, are impressive
However, the article seems to apply only to ACR 7 (which I presume is exclusive to CS6) and LR 4. My question was really about ACR 6.7.0.339 in CS5, which installed via Adobe Updates, during the past week. On my system, this update appears to have removed the manual fringe removal tools in the Lens Correction palette.
There is nothing about this in the release notes, so has something gone wrong here?
However I have discovered that my lens is now supported, and that applying the (semi) automatic adjustments via the Lens Profile tab does a reasonable job of fixing chromatic aberrations (as well as geometrical aberrations) and is a lot quicker to use. However the manual tool should still be there to fix problems with unsupported lenses as well as a means of applying finer adjustments, perhaps to selected parts of an image, or to accomodate variations in manufactured lens quality.

Cannot open JPEGs in ACR via Bridge

The strangest thing has happened recently. Where I used to be able to open a JPEG file in Camera Raw 6.3 when viewing in Bridge (CS5) it now defaults to opening them only in Photoshop (CS5). My preferred processing workflow is: Adobe Bridge > Camera Raw > Photoshop. But now the middle step processing in ACR is no longer happening automatically (I can do it manually but that's a hassle). I triple checked all my preferences and they are still set up to open JPEGs in ACR as the default. I use a Nikon D700 & D7000 and the NEF (RAW) files open fine in ACR, but not the JPEGs. I am using the Mac versions.
Has something changed with how Adobe is supporting JPEGs in ACR or am I missing something.

This is a workaround rather than a cure............................. for cs5 users............
If you are unable to open .jpg files in adobe Camera RAW from Bridge and the Preferences have been set correctly in Photoshop Preferences, and all avenues have been exhausted or you are getting the error message in Bridge when you right click, or ctrl + r, or go to the ‘Open in Camera RAW’ button at the top of Bridge and also Getting the error message :
‘Camera Raw Editing Is not Enabled, Camera Raw Editing Requires that a Qualifying Product has been Launched at least once to Enable this Feature’
And Bridge does open up RAW files OK
Try this
1. In bridge, hit the ctrl + Alt key together and double click the .JPG image, this should open in Camera RAW (but only the one image clicked, not multiple files.
or
2. Open Photoshop
Go to File.....
Browse in MIniBridge.........
Browse for folder containing images..............
Find image, right click and open in camera RAW
(if you wish to open multiple files, when a number of images have been selected, the Camera Raw menu disappears when you right click), however, hold down the Alt + Crtl key together (Windows) and double click any of the highlighted images, they will all open in Camera RAW as they should do.

Corrupt shadows in LR 2.2 and ACR

Hi there!
I have an issue with both LR 2.2 and ACR for Windows XP.
I calibrate my monitor with Colovision Spyder (first version) which then creates an ICC profile and a LUT for the graphics adapter. I calibrate for gamma 2.2 and color temperature 6500K.
With the monitor profile loaded in the windows monitor preferences I get both in LR 2.2 and ACR (CS3 and CS4) horribly looking shadows, like they are over lightened, with plenty of noise showing even at low iso settings. With the same settings, Nikon View NX shows the photos with good shadows rendition (it darkens them). I get the same issue even if I export the file as JPG from LR 2.2 and open it in PS CS4. But not if I export from Nikon View NX and open in CS4!
The problem appears to disappear if I remove the profile from windows monitor preferences (so that I loads a default sRGB profile instead).
Now this to me does not seem a very good long-term solution, but just a work-around, since I am not exploiting the ICC profile I created for my monitor.
I worked with this settings before with no problems, before upgrading to LR 2.2 (i tried unistalling and cleaning, but to no avail) and recalibrating.
Does anyone have similar problems?
Has anyone idea to permanently solve this issue?

In article <[email protected]>, [email protected]
wrote:
> Of course, my display is not using your display profile either and Picasa
> strips all metadata from your files, so also icc profiles if they were
> attached. My guess is that your monitor profile is bad. You might want to try
> recalibrating or borrowing/getting another calibrator.
This could very likely be the cause... to wit:
I recently had my Mac laptop's HD replaced. When I got it back from
service and went on to browsing images LR, I noticed very strong
posterisation in the dark areas of images, that looked fine before.
Turned out while the techie managed to migrate all of the data from the
old HD just fine, somehow the calibration was lost in the process.
After re-calibrating the display all was back to normal.
Cheers Martin

I want to use a gray card shot in ACR to multiple photos. Poss into the Elements or only in PS?

I want to click the grey card photo in ACR 7.3. of Elements, an then apply it to multiple Photos there.
Is that possible in Elemements or only in Photoshop's ACR?

Thanks, but just this it was I‘d done – to click my RAW files, select open in Windwos Explorer – and ACR opens – but only with first selectet file. I’m missing the fim stripe on the left site….thats the Problem. All selected files are imported into ACR, but I only see the full size image of the at first selectet file. Breaking the prozess…I see one after the other selectet filed disappearing . The were open, but not shown as a filstripe…that’s the problem
Von: ukgaurav [email protected]
Gesendet: Freitag, 11. Januar 2013 09:52
An: [email protected]
Betreff: I want to use a gray card shot in ACR to multiple photos. Poss into the Elements or only in PS?
Re: I want to use a gray card shot in ACR to multiple photos. Poss into the Elements or only in PS?
created by ukgaurav <http://forums.adobe.com/people/ukgaurav> in Photoshop Elements - View the full discussion <http://forums.adobe.com/message/4985562#4985562

Bridge CS6 after editing in ACR--rating system fails

I rate my images with 1 star. Then I select and open them in ACR and edit. After I click "done" some of the files are no longer rated. I have to go lookin the unlabeled files for the missing images. Then when I try to restar them--it won't let me give it a 1 star. I can give it another rating, and then after that it will let me rate it at a 1 star. This only occured when I switched to CS6 from CS3.

Some have no problems with ratings and others find they disappear, so don't have any solution. Be sure and wait a few seconds as it seems like it is not instantaneous, especially with video.

ACR color difference with PS CS4

I tried a search and can't find a thread about what I'm seeing, so I'm posting in the hopes that others may be seeing the same thing.
I have PS CS4 and ACR 5.3 (latest patches) on a Windows XP Pro computer. I use Adobe RGB as my working space and profile my dual monitors with an Eye One Display2. I recently started experimenting with using ACR to edit tif files, but I noticed that while the image is loaded in the ACR window it looks quite different color wise than the Bridge thumbnail or within CS4 (after opening it as a smart object). The look in ACR is similar to what the same image looks like in CS4 with the ColorMatch profile assigned to the image (i.e. quite a bit brighter and lacking saturation).
Here's the weird things:
When I first open the tif image, it looks correct as long as the exclaimation mark is present on the preview window. Once the file is fully processed and that icon disappears the image color makes the dramatic change. If I then make no changes and simply open the image in CS4, then it's back to the original "correct" colors.
If I zoom in the ACR preview to 50% or higher, then the color difference is negligible if not entirely gone, but I can't edit an 8000x5000 without seeing the entire image.
Here's what I have tried:
Turned off all OpenGL features
Verified my monitor profile was being recognized by CS4
Ensured my color settings didn't get changed (preserve profiles is on, as well as ask on mismatch)
Tested them with an image that was a known mismatch and it asked what I should do as expected
I tried PS CS3 and ACR 4.x with the same result
Stripped out XMP metadata with Exiftool to see if that may have been an issue - it wasn't
I'm hoping someone else has an idea what is causing this or if it's a known issue. Any ideas or confirmation on what I'm seeing would be appreciated.
Craig

cssadobe wrote:
It doesn't matter which space is set, the display of the image is always the same in ACR.
Holy cow! If that's the case in your setup, you have a HUGE problem, Craig.
You should definitely see a big difference in the ACR preview when you set your ACR worflow options to ProPhoto RGB compared to either Adobe RGB or sRGB. If you don't, either your monitor is not accurately calibrated and profiled, or it's a lousy narrow-gamut monitor, or your color management is broken.
EDIT: It could be that the scan was not really made in ProPhoto RGB but was converted by the lab to that profile, in which case then, yes, you would see no difference because the true, original color space was and remains narrower and smaller than the lowest common denominator, which could well be anything, including Color Match or sRGB (and we all know what the s stands for in sRGB!).
cssadobe wrote:
Since PS CS4 created the tiff, the preview and the actual image data should be identical in my opinion. Would you agree with that? I don't know why PS would create a preview that was not identical in display characteristics to the actual image.
No, I would not agree with that. No reasonable person can expect a low-resolution, JPEG-like preview embedded in the TIFF to look identical to the TIFF. Information has to be discarded to generate the preview. But that's beyond the scope of ACR.
What I would expect is that ACR would render a better display from the original data in the TIFF than what the mediocre embedded preview can generate.
cssadobe wrote:
If I zoom in on the image in ACR to at least 50%, then the difference seems to disappear.
Well, duh! You only see the real image when you view it at 100%. The farther you get from 100%, the more information is either being discarded (at anything less than 100%) or made up, invented at greater than 100%. 50% is still not as good as 100%, but it's definitely better than the miserably low 8.7% view you were using when you made that last screen shot.
Seeing that you have severe problems with your display, as suggested by the first paragraph in this post, there seems to be no point in discussing in detail any of the discrepancies you mention, most especially at any other view that is not actual pixels (100%).
I'll have to read the thread again when I have the time to see if you have said when you calibrated your monitor last and how, what your color settings are, what monitors you're running, etc.
I validate the calibration on my monitors practically on a daily basis with a hardware calibrator puck.
But, ultimately, viewing a large scan at a dismal 8.7% you can't make any of the judgments you are trying to make.

ACR disappeared!

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