Acrobat 11.0.10 crashes computer.
When ever I try to enter text on a PDF downloaded form it crashes and I have to re start the computer with the power switch. In other words, I click to enter or change text and when I click on the line, the cursor arrow disappears and I can't exit out of the document. I never ever had this problem until acrobat 11 came out.
Hi John ,
Launch Acrobat >Navigate to Help>Repair Acrobat Installation
And you perform the following steps as well .
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Launch the product and activate again with the serial number.
Regards
Sukrit Dhingra
Similar Messages
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I have Adobe Acrobat 9 Standard on both of my computers.
Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.
After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software version 9.0.0 update to the same level as it was before the crash and that the other computer has version named 9.5.5.
The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
Can you advise how I get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level as the computer had before the crash.ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/
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I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?
Hi Shane,
Please download Acrobat X Pro from the link below.
http://www.adobe.com/downloads/other-downloads.html
Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
This should install and activate Acrobat X Pro on the machine.
Regards,
Anand -
Adobe acrobat pro 9.2 crashes in windows xp sp3 when closing a pdf
Adobe acrobat pro 9.2 crashes in windows xp sp3 when I close a pdf. This means that if I have multiple files open, all of them close. I get an error message from windows that the problem is due to windows' Data Execution Prevention (DEP). I tried making Adobe an exception to windows' DEP and re-started the computer but this did not help the problem. Any ideas about how to fix this problem?
So.. If we want to control the "hardware graphics acceleration", should it be done inside the Adobe Acrobat Pro ?
If yes, which part of option should we changed ?
If not, can someone tell me which way to setting this one ?
Do anybody have other input ? This problem makes me crazy
Thank you so much in advanced. -
Acrobat 11.0.10 crashes after scanning.
I've been having an issue with adobe acrobat 11.0.10 crashing during scanning with a fujitsu fi-5120c scanner on a windows 7 computer. Using TWAIN driver. Has anyone else encountered an issue with crashing while scanning? If so please let me know what you did to resolve the issue.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 11.0.10.32
Application Timestamp: 547e97af
Fault Module Name: Acrobat.dll
Fault Module Version: 11.0.10.32
Fault Module Timestamp: 547e9795
Exception Code: c0000005
Exception Offset: 0017f889
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHey Zia,
Please check whether the scanner works fine with other applications or not.
On your Windows machine, please navigate to "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat" and move ACE.dll file to desktop.
Now, repair Adobe Acrobat from Control Panel and then try scanning PDF files.
If the issue still persists, then you might need to update your scanner drivers and then check.
Let me know if this helps.
Regards,
Anubha -
Recently, Adobe Acrobat 9 Pro began crashing my computer (Windows XP Pro with SP3); I switched to FoxItReader, but still cannot create / edit *.pdf's. I cannot repair or uninstall Acrobat, because the computer crashes before I get that option. Now, other Adobe programs (such as CS3 Production Suite) won't work. I have NO problems with other software -- Microsoft Office, etc. ONLY the Adobe programs impact the machine. Please help ASAP!
Did you install any updates recently to make this happen? If so, do you remember roughly when did the problem start. The reason for this question is to reset your system to the previous state when it was working without any problems.
To restore the system to the previous state, please read this Microsoft Article:
<http://support.microsoft.com/kb/306084>
Good luck. -
couldn't find the adequate forum. I run win 8.1 and the adobe acrobat dc app on my computer doesn't access the doc cloud. I can´t turn the mobile link on. I can access the cloud from my browser, but not from the desktop app. I can access from my mobile app.
Can you please post a screenshot of your Acrobat DC when launched, without opening a PDF?
Thanks,
-Amboo -
80gb classic crashes computer, get blue screen.
80gb classic
Windows Vista
Ipod crashes computer when itunes is running, get blue screen.
A while back my ipod started having trouble playing songs. I would tell it to play a playlist of say 50 songs, it would then freeze for about 30 minutes, and when it would finally start playing, it would be 30 songs into the playlist. I also couldn't get itunes to read it.
So I used itunes restore feature, and then after that, every time it tries to synch to itunes, it would crash the computer, and I would get the blue screen saying that my computer was dumping physical memory. Well nothing gets dumped from my computer when it does it, and the ipod stays the same.
I even tried formatting it manually, having windows fix it, having itunes restore it again, but always the same thing... once it was restored.. BAM computer crashes.
I can have it plugged in no problems, I can run itunes no problem, but when the two are done at the same time, it would crash my computer.
So I looked for other reasons. I needed major updates for vista, so I downloaded all of them, which took a while. And I even uninstalled itunes and re-downloaded and installed. Now what happens is Itunes freezes when it's plugged in, but I can still use all my other windows, just itunes is inoperable while the ipod is plugged in. As soon as it is unplugged, itunes starts working fine again.
I'm not that great with this sort of tech thing, so any suggestions would really be appreciated.many thanks, i!
atapi.sys is a Windows OS file ... it's your Standard IDE/ESDI Hard Disk Controller. So it's plausible that it's either got damaged, or we're looking at a driver issue that is manifesting as trouble with atapi.sys. So we'll proceed on those two fronts to begin with.
Just in case the file is damaged, I think we should try an sfc /scannow. It's not user-friendly on an XP system, but the following document may be of some help (fingers crossed):
http://www.updatexp.com/scannow-sfc.html
If no joy with the scannow, we'll try making sure your drivers and so forth are up to date. If you've got a name brand PC, head to the manufacturer's website and look for the downloads page for your model. Look for newer versions of firmware for your hard drive, BIOS updates and chipset driver updates (in particular), but now might be a good time to check on things like video drivers, RAID controllers and so forth.
If you've got third-party componentry installed in the PC (like for example, a USB card, or an external drive, or a new internal hard drive), or if you have a home/custom-built PC, head to the websites of the manufacturer's components (in particular the motherboard manufacturer), and check for newer drivers, firmware and BIOS versions there. The following document may be of some assistance with that:
Updating the drivers on your Windows PC
Any joy with any of those measures? -
I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
http://www.apple.com/support/contact/
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How do I install Acrobat pro on a new computer?
How do I install Acrobat pro on a new computer?
Hi ecribbs1411
Download the Trial from Adobe.com and run the Setup to install it ,....
To know more , please let me know your OS and what Acrobat version you want to install ? -
Acrobat 9.0 Pro crashes when trying to edit fields
Acrobat 9.0 Professional crashes when I try to edit or add text fields. I am running Windows Vista. All other functions of Acrobat work.
There was an update this last week, taking the current version to 9.3.2. The early versions often have little bugs like you describe, so an update is the first thing to try. If you download the updates from Adobe.com (the downloads>updates page), be sure to download all of them and then install them in order. If you use the updates under help, you can usually update the lowest number one they show and return for any further updates.
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Hi,
I'm having an odd issue with computers that I deployed Adobe CS5.5 to recently using AAMEE 2.1, OSX 10.7.4. I just recently pushed out the Adobe Acrobat 10.1.4 update using Munki.. On a large percentage of our computers where CS5.5 was deployed using an AAMEE 2.1 built package, Acrobat will open, then crash within about 15 seconds in, with no error message. Then the red Adobe Application Manager/PDApp icon bounces in the dock for three seconds, then closes. After sorting this all out, here is a PDApp log capture of what is going on when Acrobat crashes:
Wed Sep 5 15:33:54 2012
[INFO] PDApp - Build Version - 2.0.242.0
Wed Sep 5 15:33:54 2012
[INFO] PDApp - Logging Level verbosity Set to 4
Wed Sep 5 15:33:54 2012
[INFO] PDApp - Application initialization start, Looking for command line arguments
Wed Sep 5 15:33:54 2012
[INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Wed Sep 5 15:33:54 2012
[INFO] PDApp - Non Deployment workflow identified...
Wed Sep 5 15:33:54 2012
[INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.WindowManager - Initializing native WindowManager
Wed Sep 5 15:33:54 2012
[INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - AppletManager initialize...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Wed Sep 5 15:33:54 2012
[INFO] PDApp - Registering Notification to listen messages from another instance
Wed Sep 5 15:33:54 2012
[INFO] PDApp - Detecting Applet Database file...
Wed Sep 5 15:33:54 2012
[INFO] PDApp - Fetching Applet registeration information...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - Applet database path - /Library/Application Support/Adobe/OOBE/PDApp/
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - PIM library path - /Library/Application Support/Adobe/OOBE/PDApp/core/AdobePIM.dylib
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - Loading PIM library...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - Fetching PIM API's...
Wed Sep 5 15:33:54 2012
[INFO] PIM - Build Version - 2.0.242.0
Wed Sep 5 15:33:54 2012
[INFO] PIM - Logging Level verbosity Set to 4
Wed Sep 5 15:33:54 2012
[INFO] PIM - CREATE PIM Instance ...
Wed Sep 5 15:33:54 2012
[INFO] PIM - trying to createOrUpdatePIMDbSchema.
Wed Sep 5 15:33:54 2012
[INFO] PIM - Current db schema version on machine 1.
Wed Sep 5 15:33:54 2012
[INFO] PIM - Current db schema version to install 1.
Wed Sep 5 15:33:54 2012
[INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Wed Sep 5 15:33:54 2012
[INFO] PIM - PIM Database is Up To Date.
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - Getting applet data from Applet database
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is DWA:2.0.242.0|LWA:2.0.242.0|PDApp:2.0.242.0|UWA:2.0.242.0
Wed Sep 5 15:33:54 2012
[INFO] PIM - PIMSqlite closeDB status 0
Wed Sep 5 15:33:54 2012
[INFO] PIM - FREE PIM Instance ...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.AppletManager - Registering Applets...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.WindowManager - Creating APEWindow...
Wed Sep 5 15:33:54 2012
[INFO] PDApp.WindowManager - Creating window instance
Wed Sep 5 15:33:54 2012
[INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Wed Sep 5 15:33:54 2012
[INFO] PDApp.WindowManager - Creating APE stage instance
Wed Sep 5 15:33:54 2012
[INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Library/Application Support/Adobe/OOBE/PDApp
Wed Sep 5 15:33:54 2012
[INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Wed Sep 5 15:33:55 2012
[INFO] PDApp.ExternalGateway - MessageHandler initialized...
9/5/2012 15:33:55.068 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
9/5/2012 15:33:55.070 [INFO] PDApp.StartupCommand Processing the startup Command
9/5/2012 15:33:55.074 [INFO] PDAPP.AppletManager Starting Applet registeration...
9/5/2012 15:33:55.080 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
9/5/2012 15:33:55.084 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 1.0
9/5/2012 15:33:55.092 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
9/5/2012 15:33:55.093 [INFO] PDAPP.AppletManager Loading progress0 out of 1055989
9/5/2012 15:33:55.122 [INFO] PDAPP.AppletManager Loading progress65536 out of 1055989
9/5/2012 15:33:55.124 [INFO] PDAPP.AppletManager Loading progress131072 out of 1055989
9/5/2012 15:33:55.126 [INFO] PDAPP.AppletManager Loading progress196608 out of 1055989
9/5/2012 15:33:55.128 [INFO] PDAPP.AppletManager Loading progress262144 out of 1055989
9/5/2012 15:33:55.130 [INFO] PDAPP.AppletManager Loading progress327680 out of 1055989
9/5/2012 15:33:55.132 [INFO] PDAPP.AppletManager Loading progress393216 out of 1055989
9/5/2012 15:33:55.134 [INFO] PDAPP.AppletManager Loading progress458752 out of 1055989
9/5/2012 15:33:55.142 [INFO] PDAPP.AppletManager Loading progress524288 out of 1055989
9/5/2012 15:33:55.144 [INFO] PDAPP.AppletManager Loading progress589824 out of 1055989
9/5/2012 15:33:55.146 [INFO] PDAPP.AppletManager Loading progress655360 out of 1055989
9/5/2012 15:33:55.148 [INFO] PDAPP.AppletManager Loading progress720896 out of 1055989
9/5/2012 15:33:55.150 [INFO] PDAPP.AppletManager Loading progress786432 out of 1055989
9/5/2012 15:33:55.152 [INFO] PDAPP.AppletManager Loading progress851968 out of 1055989
9/5/2012 15:33:55.154 [INFO] PDAPP.AppletManager Loading progress917504 out of 1055989
9/5/2012 15:33:55.156 [INFO] PDAPP.AppletManager Loading progress983040 out of 1055989
9/5/2012 15:33:55.158 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1055989
9/5/2012 15:33:55.159 [INFO] PDAPP.AppletManager Loading progress1055989 out of 1055989
9/5/2012 15:33:55.686 [INFO] LWA.Main Initializing Applet...
9/5/2012 15:33:55.687 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
9/5/2012 15:33:55.689 [INFO] LWA.Main Fetching arguments...
9/5/2012 15:33:55.690 [INFO] LWA.Main Loading ZString...
9/5/2012 15:33:55.691 [INFO] LWA.ZStringLoader Iniziating ZString, trying to load ZString for preferred locale - en_US
9/5/2012 15:33:55.701 [INFO] LWA.ZStringLoader ZString loaded successfully, Applet locale set to - en_US
9/5/2012 15:33:55.702 [INFO] LWA.Main Loading styles for locale - en_US
9/5/2012 15:33:55.858 [INFO] LWA.Main Styles loaded successfully.
9/5/2012 15:33:55.860 [INFO] LWA.StartupCommand Start processing of StartupCommand
9/5/2012 15:33:55.874 [INFO] LWA.AMTLibXML Fetching AMTLibXML file contents...
9/5/2012 15:33:55.881 [INFO] LWA.AMTLibXML Processing AMTLibXML file...
9/5/2012 15:33:55.883 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Loading Applet native library...
Wed Sep 5 15:33:55 2012
[INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Wed Sep 5 15:33:55 2012
[INFO] LWANative - Build Version - 2.0.242.0
Wed Sep 5 15:33:55 2012
[INFO] LWANative - Logging Level verbosity Set to 4
9/5/2012 15:33:55.889 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Opening PWASession: GlobalSession
Wed Sep 5 15:33:55 2012
[INFO] LWANative - pwa_openSession Session key : 8DCCCA0A-8C73-4702-B150-593E566E5D5D
9/5/2012 15:33:55.904 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Done opening PWASession - GlobalSession Session key - 8DCCCA0A-8C73-4702-B150-593E566E5D5D
9/5/2012 15:33:55.905 [INFO] LWA.StartupCommand Creative Suite 5.5 Design Premium : Performing checkWorkflowType...
Wed Sep 5 15:33:55 2012
[INFO] LWANative - Got null language in PVPL. Adding ALL
Wed Sep 5 15:33:55 2012
[INFO] LWANative - Got null language in PVPL. Adding ALL
9/5/2012 15:33:55.913 [WARN] LWA.AMTLibXML Creative Suite 5.5 Design Premium : Unable to create SerialNumber object from EnigmaRecord XML!
9/5/2012 15:33:55.914 [WARN] LWA.AMTLibXML Creative Suite 5.5 Design Premium : Unable to fetch value for key: AppLicensingAMTPath
9/5/2012 15:33:55.932 [INFO] LWA.StartupCommand Creative Suite 5.5 Design Premium : Done processing of StartupCommand
9/5/2012 15:33:55.933 [INFO] LWA.StartWorkflow Creative Suite 5.5 Design Premium : Start processing of StartWorkflowCommand, Workflow detected: EULA
9/5/2012 15:33:55.935 [INFO] LWA.EULAWFCommand Creative Suite 5.5 Design Premium : Start processing of EULAWFCommand
9/5/2012 15:33:55.937 [WARN] LWA.AMTLibXML Creative Suite 5.5 Design Premium : Unable to fetch value for key: AppEULAFolderPath
Wed Sep 5 15:33:55 2012
[ERROR] LWANative - Error getting Eula list in Folder :
9/5/2012 15:33:55.944 [ERROR] LWA.EULAContent Creative Suite 5.5 Design Premium : Unable to detect proper result tag node in XML in response of pwa_getEULALocaleList
9/5/2012 15:33:55.945 [INFO] LWA.QuitCommand Creative Suite 5.5 Design Premium : Performing QuitCommand, globalSessionCommit status: false
9/5/2012 15:33:55.947 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Closing PWASession: 8DCCCA0A-8C73-4702-B150-593E566E5D5D Commit: false
9/5/2012 15:33:55.954 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Done closing PWASession: 8DCCCA0A-8C73-4702-B150-593E566E5D5D
9/5/2012 15:33:55.954 [INFO] LWA.LWASession Creative Suite 5.5 Design Premium : Unloading Applet native library...
Wed Sep 5 15:33:55 2012
[INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Wed Sep 5 15:33:55 2012
[INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
9/5/2012 15:33:55.957 [INFO] LWA.QuitCommand Creative Suite 5.5 Design Premium : Performing quitWorkflow...
9/5/2012 15:33:55.959 [INFO] PDApp.HostMessageHandler Recieved force window close message
9/5/2012 15:33:55.960 [INFO] PDApp.HostMessageHandler Sending message to native
Wed Sep 5 15:33:55 2012
[INFO] PDApp.WindowManager - Destroying window with ID - 1
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Wed Sep 5 15:33:56 2012
[INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Wed Sep 5 15:33:56 2012
[INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating MessageQueueManager
Wed Sep 5 15:33:56 2012
[INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Wed Sep 5 15:33:56 2012
[INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Wed Sep 5 15:33:56 2012
[INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating AppletManager
Wed Sep 5 15:33:56 2012
[INFO] PDApp.AppletManager - AppletManager destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating WindowManager
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating NativeCommandHandler
Wed Sep 5 15:33:56 2012
[INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating NativePlatformHandler
Wed Sep 5 15:33:56 2012
[INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating ExternalGateway
Wed Sep 5 15:33:56 2012
[INFO] PDApp.ExternalGateway - ExternalGateway destructed
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Terminating APE
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Releasing all locks acquired
Wed Sep 5 15:33:56 2012
[INFO] PDApp - Quiting Application
I've opened other CS5.5 apps and they all seem to be okay, except for Acrobat. Is there anything I can do to fix this without a total uninstall and re-install? I'm not seeing this error in two labs where the CS5.5 package I deployed was built using a JAMF Composer Snapshot, rather than AAMEE 2.1
Thanks,
Ted AugustI have now come across the same symptoms after deploying the Adobe Acrobat X Pro v10.1.6 security update. The target systems experiencing problems generally have Adobe Creative Suite CS5.5 Design Premium installed.
I have tried replacing/upgrading the Adobe Application Manager v7, reactivating CS5.5 via the command line tool, and upgrading Adobe Photoshop to v12.1.1.
So far, Acrobat X Pro v10.1.6 continues to launch and quit, AAM launches and quits, and the same log messages noted above are written. Has anyone found a working solution to get around this? -
How to download adobe acrobat pro on a new computer
I want to install my adobe acrobat pro on a new computer - how can I do that?
use the installation file to install.
if you need the installation file, what version? -
Is there a way to get my music from my old library which is located on a crashed computer - to my new computer so I can sync that librabry with my new purchases?
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 -
Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
Please let me know how to download the trial version.
Thank you.Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
Download Acrobat products | Standard, Pro | XI, X
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