Acrobat 11 doesn't recognise the installation

I've just installed Acrobat 11 Pro on a new computer. I have a pre-existing installation on the old machine.
Adobe recognises that the licence is valid but says it can't find a qualifying product.
The drop down on the product choice does not have Adobe 11 pro in it.
I just want to use my software!!!!

You purchased (or were sold, at least) an UPGRADE. So you now need to prove you are eligible for the cheap price by giving the serial from the OLD (qualifying) product.

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