Acrobat 11 Pro Freezes during OCR

Question

I have a problem with Acrobat 11 Pro (trial version) freezing during OCR.
I am using x32 Windows 8.1 using a solid state hard drive.
While OCRing multiple documents, Acrobat will freeze around 200 pages into a document. I have OCRed a few documents, but eventually there is always a full Windows freeze.
Windows 8.1 is also frozen and there is no way to access any of the other programs on the computer.
The mouse still works though, but keyboard input does not. Each time this happened, I had to reboot with the power button. I have uninstalled and then reinstalled as well.
I have acrobat 9 Pro (full) and it works fine on a x64 Windows 8.1 machine (with a normal hard drive).
Any ideas what is going wrong?

Answer 1

Please share the crash dump with me, so that we can analyse the issue. You can generate the crash dump again using following steps:
Create c:\temp\
Download and extract http://download.sysinternals.com/files/Procdump.zip into c:\temp.
Make sure no Acrobat instances are already running -- check via Task Manager.
Launch Acrobat -> Acrobat.exe should be running and there should be only 1 instance of this process.
Launch CMD prompt and type "cd c:\temp\procdump"
On the command-prompt type: "procdump -e -ma Acrobat.exe c:\temp\01.dmp". Procdump will now wait for the crash to happen.
Perform the actions in Acrobat that cause it to crash.
Once the Acrobat crashes, Procdump will create dump at c:\temp\01.dmp.
Thanks
Varinder