Acrobat 5 Distiller issue

Since Acrobat crashes when I print to the distiller printer it would seem obvious that I need to re-install it. Can someone point me to where I can download that file.
Thanks,
Andy

There are several reasons it might hang. One is that you are trying to use PDF Maker with a file that is too large. There may be an issue with the remote desktop, but I have no idea on that. It might also be possible that AcroTray is not active.
I still do not understand about AA5 hanging. AA5 is not activated by the conversion process unless you have checked view PDF. You might try unchecking the option and seeing if you get the PDF. I guess the bottom line is really if you get the PDF or not. If you do, then what happens if you try to open that PDF in AA5.
As far as the hanging, list all of the steps you have taken to create the PDF: print, PDF Maker, etc. What options are you using, etc. Bill

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Acrobat Distiller has stopped working (not 30 day issue)

I've been running CS6 on my Windows 7, 64 bit machine since at least October. I had the 30 day issue at the 30 day mark, but resolved it and it's worked flawlessly for months after that. Now, I get an error message that says Acrobat Distiller has stopped working. My only option is to close that window. Acrobat continues to work to read, edit and save an already created PDFs. Here are where I experience errors.
I can create a new PDF within Acrobat. If I click "Create PDF" then choose a Word Doc, it gives me at least two times the error message that Acrobat Distiller has stopped working. If I keep closing that message, eventually the pdf will have been created and will be in the Acrobat window and the file will be saved.
I can't print to PDF at all. When I try from within Acrobat, I see a little window that says it's checking fonts, then the Distiller stopped working error message. When I try printing to pdf from other programs (have tried Word, Firefox), crashes. It could be a one page document with just text, or something with pictures - no go. I just tested it again - now Acrobat is not responding. I can't end the Acrobat process - have tried closing the window, and saying end process, tried ending Acrobat from within task manager, tried ending the acrobat and acrotray processes - multiple times in Task Manager and Acrobat won't close.
I don't know how to fix this. I've checked to make sure Acrobat was updated; I've updated my Windows; I've reinstalled Acrobat. Nothing fixes it.
When I run Acrobat Distiller, it freezes seemingly in the midst of checking fonts.   Here is the text of the problem details section of the error message I get:
Problem Event Name:    InPageError
Error Status Code:    c000009c
Faulting Media Type:    00000003
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
Any advice?
Roxy

I think I may have fixed my problem... I am no longer seeing the Distiller stopped working pop up and I am now able to print to PDF
Win 7 Ultimate 64 bit
My Fonts and program are all installed on the same drive thus preventing me from gaining access to Distiller to change the settings. Windows would not let me make any changes to the Default Font folder.
This is what I did...
Not knowing which font(s) where causing the problem, I moved all but protected fonts (automatically labelled) from the Window's Font folder and placed them in a temporary folder.
I restarted Distiller DC and great news...the program did not crash and I was able to change the settings to temporarily not include the Windows Fonts .No more pop ups and I can now print to PDF!
What I am going to do..
Through the process of elimination, I will gradually restore the fonts I removed from from the Window's folder to find the culprits(s)
Once I am satisfied that the problem Font(s) are found and no longer included in the Window's Font folder, I will change the settings in Distiller back (permanently) to include the Window's Font folder.
In closing, and because so many others are having the same issues, I really do think it would be prudent for Adobe to make the necessary adjustments to their program(s) to prevent this kind of issue.
Thanks
Kathy

Adobe Acrobat Distiller Process. Issue with Font(L0420P not found, using courier)

Hi Everybody,
We are working for upgrade activities, which involves moving applications from Windows 2000 to Windows 2003 Servers.
My applications uses Adobe Acrobat distiller, which is also getting upgraded along with the server from Adobe 4.0 to 5.0 (Installed licensed Adobe distiller).
I have been using Adobe distiller to convert .PS files into .PDF files. The conversion process requires the PSFonts such as (MB006, L0B, L0420P etc..), each font got a separate PFB and PFM extension files, which are kept in the folder name called "Psfonts" and has been included in "Font location" under Distiller settings.
Using Distiller( Adobe Acrobat distiller 4.0 ) in Windows 2000 didn't create any issues or error while converting .PS files into .PDF files, all the PDF files are generated by Distiller as expected and process without any Font issues.
In Windows Server 2003, I installed Adobe Acrobat distiller 5.0 and moved the Font Folder "Psfonts" from older server(Windows 2000 server) to the new server(Windows 2003) and started Adobe Acrobat distiller process(5.0) to convert .PS to .PDF, most of the .PS files gets converted into .PDF files but when .PS files which require the Font L0420P comes in for Distilling, it displays an error message as "L0420P not found, using courier".
I checked with the old Server's (Windows 2000) font folder (Psfonts), it has the same files(PFB and PFM) as present in the new Server(Windows 2003).
I tried to check the Particular Font name(L0420P) in Distiller-->Setting-->Job options-->Font-->Embedding-->Psfonts, but L0420P font alone is missing in the List.
Could you please help in resolving this Font issue.

You may like to try deleting the PsFonts entry from distiller and closing it. Restart the machine, make the entry of PSFonts agina and try creating PDF.

Acrobat will not let me create a pdf. It says "Acrobate distiller has encountered a problem and needs to close."

I'm using a PC to convert pagemaker files to PDF to send to the newspaper printer exactly as I have done for years. Suddenly Acrobat distiller will not let me create the pdf. Can anyone help me?@@

I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?

Acrobat Distiller Deletes Generated Pdf file

Hi All,
We have watch folder setup in Windows 2003 Server and files were posted through network share. There are some instance, generated pdf got deleted by acrobat distiller server exe itself. Please find the object access report generated.
Event Type:        Success Audit
Event Source:    Security
Event Category:                Object Access
Event ID:              560
Date:                     6/9/2011
Time:                     3:38:13 PM
User:                     Domain\Username
Computer:          Servername
Description:
Object Open:
                Object Server:   Security
                Object Type:      File
                Object Name:    E:\Distiller\Out\Sample.PDF
                Handle ID:           628
                Operation ID:     {1,3742365126}
                Process ID:          8316
                Image File Name:             D:\Program Files\Adobe\Acrobat Distiller Server 8.0\acrodist.exe
                Primary User Name:       Username
                Primary Domain:             Domain
                Primary Logon ID:            (0x0,0x75907)
                Client User Name:           -
                Client Domain: -
                Client Logon ID:                -
                Accesses:            DELETE
                                                ReadAttributes
               Privileges:           -
                Restricted Sid Count:      0
                Access Mask:     0x10080
What could be the root cause for this issue and help/advise much appreciated.
Regards,
Selvakumar

We are using Distiller server version 8 and find the snopshot of the version detials.

Acrobat Distiller 9 Error - Cannot Print PDF

When I try to print PDFs from any browser or piece of software, try to open Distiller directly, or even scan to PDFs, I receive the following error:
Unable to create the temporary folder.
Error: 5 - Access is denied.
I have had no problems until Monday with this. I did not install any new software. I have done the following:
Scanned the computer for Malware (Malwarebytes) - 0 threats found
Scanned the computer for regular virus/registry issues (AVG 2013) - 0 threats found
Repaired Acrobat 9 PRO installation - no change
Rebooted multiple times - no change
My computer runs Windows 7 64-bit, and I have Adobe Web Premium CS5 (which comes with Acrobat 9 PRO). I currently do not have access to the installation discs, as I just moved.

jlk2011 thanks, I found your thread, and it worked! I'm sharing what I did here and then closing the thread.
By holding the Windows key and R down, I typed %TEMP% into the Run field and hit Enter.
I found a temp folder name Acrobat Distiller 9. I deleted the folder. I then created a new folder with the same name, and I was immediately able to print PDFs again. The issue was resolved.

Have to enter serial number very time I launch acrobat distiller

Hi all,
after using the program for a couple of years successfully, for some reason I now have to enter serial my number very time I launch acrobat distiller?, after entering the number it works fine,
do I have a corrupted file somewhere, anyone come across this before?
cheers, Rob
OSX 10.3.9 panther

Photo Mechanic does this as well. You have to first activate it by being logged into the admin account then when you log into the non-admin account it works fine.
If you still are having issues I would call Adobe support. Installation support is 206-675-6500. Standard Technical support is 800-642-3623.

Acrobat Distiller Error 5 message when scanning?

Acrobat Distiller unable to create temp folder error 5 message when scanning. I can print no problem cannot scan with error?

Hi,
Similar issues have been resolved in earlier posts - Re: Error 5 from Acrobat Distiller - Cannot print to PDF
Assuming by Error 5 that it is related to Access Denied problem:
1. Clean up the contents of your %temp% folder.
2. Give full permissions to the %temp% folder
Try working with Acrobat after this.

Acrobat distiller keeps on quitting when creating pdf

Hi there, my Acrobat distiller 10 in OS X Mountain Lion keeps on quitting when creating pdf. Please help.

Hello,
1. Please try updating the Acrobat to 10.1.10 and then check the issue.
2. Go to Settings -> Font Locations. You'll see a list of sources that Distiller gets its fonts from. Make sure that the paths actually exist, delete them if they don't.
3. Try with different joboptions.
Regards,
Anoop

How to specify version of Acrobat Distiller?

I am using FM9. I click File > Save as PDF and I get the message "To execute Save as PDF command, you must have Acrobat Distiller version 5.05 or higher installed". I have Adobe Acrobat 7.0 Professional, which includes Distiller. How can I direct FrameMaker to use this version of Distiller?

James,
Is your Acrobat product installed somewhere else besides the default C:\Program Files\Adobe... etc. path? I've had issues with FM being finicky with older installations of Acrobat. Sometimes running the Repair (under the Help menu) option in Acrobat fixes this, other times a re-install. In some cases, spelunking in the Registry to clean out detritus from old Acrobat installations did the trick. The Adobe installers/uninstallers do a less than stellar job of configuring the products properly.
Another thing to check is, did you install the PDF Creator option that came with FM9? If so, this would have mangled the older Distiller from Acrobat 7? I'm also assuming that this is the stand-alone FM9 and not part of the TechComm Suite.

Acrobat Distiller Standard In Win 2k3 Server

Hi,
We have a service running in a win 2k3 server which converts office files to PDF using acrobat distiller standard 8. Often some PDF files misses table borders or some images gets distorted. If I rerun, proper PDF files are rendered. And the same word files can be converted to PDF with out any issues in my xp desktop box using acrobat distiller professional. Both have the same settings.
We use VBS to do the conversion job, which is used by a windows service. VBS converts word to ps files first and then use distiller to print them to PDF.
Is this because we are using standard version win 2k3 server? do we need to upgrade to a professional or server version?

Thanks for the reply.
Why it cant be used? Or do you mean we cannot use Standard? Do you have any other suggestions?

Adobe CS6, Acrobat, Distiller & Print settings OK with Yosemite?

Has anyone with CS6 using InDesign and Acrobat software upgraded to Yosemite? Were print settings affected? Distiller functioning properly? InDesign, Photoshop, Illustrator OK? Thanks!!!@

First you appear to be position in the forum. This forum is for Acrobat Distiller Server, not Acrobat Distiller on a Server. This is not a minor difference. Acrobat Distiller questions are handled in the Acrobat Windows or Acrobat Mac forum. Secondly, and more importantly, it is against the Acrobat license to use Acrobat and/or Distiller on a Server for the use of more than one person. The reason for this is that Adobe wishes to sell you products like Acrobat Distiller Server (now part of the LiveCycle Suite of products).
Alas, I cannot help you with the problem you are having since I have never heard of the font that is causing you an issue. Perhaps it was a font installed on a printer attached to your old computer/server.

Acrobat Distiller has stopped working

I see this has been posted a couple of times but the issue has not been resolved.
I am running FrameMaker 12, Distiller XI, on Windows 7.
I'm trying to File > Save as PDF and I get the error-- Acrobat Distiller has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
The only option is to click close. This error appear 3 times before it really stops.
I have investigated this issue to a particular font issue. Although, I do not know how to correct it.
In the Distiller, Settings > Edit Adobe PDF settings , I have selected the folder for Fonts, unchecked Embed all fonts, added my font to the Always Embed list, saved my settings and then used those settings to try the same process again, with the same result.
The font that I want to embed is a free font, so there should not be any license issue with it.

This will not be Distiller Server, I suggest the regular Acrobat Creation forum. Nobody comes to this forum because Distiller Server stopped years ago.

Acrobat Distiller Watched Folder problem with OSX 10.9

Probably not Adobe's problem but anyone else getting this?
Just upgraded to Mavericks and now when I try to print to a watched folder from Quark it keeps wanting to save the postscript file onto the desktop rather than directly into the "In" folder of the Distiller watched folder. Got so used to just hitting command/alt/p and then return.
Have recreated the watched folder just in case.
Quark 8 (ok not officially supported for OSX 10.9) but this seems more of a directory issue.
Preference is set to create postscript for later distilling and use watched folder.
Acrobat/Distiller X 10.1.8.
Am going to post this on Quark and Apple sites.
Somebody's costing me an extra few keystrokes per job printed !!!
Cheers.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Acrobat Distiller unable to convert the files to PDF.

Sometimes when I provide multiple files to Adobe Acrobat Distiller to convert them to PDF it opens multiple instances of it which can be seen in the Task Manager but the conversion to PDF stops. The version of Acrobat is 6.0. Could you please suggest me some solution to this issue and it would be better if you also provide me the how acrobat distiller works.

Yes the Distiller is on server so it keeps on running and we see multiple instances of distiller in task manager.
When we add files with intervals or few files then it works fine but when we provide bulk of files it stops converting them to PDF and when we check the task manager we find multiple instances of distiller running.
Then we manually kill the process and then againg the PDF conversion starts normally.

How do I get the Acrobat Distiller back?

Using FM10. Have to create a PDF file only occasionally. Always used the plug-in that came with FrameMaker. We decided to download the trial version of Acrobat X. Used it for awhile but didn't see any great advantages to buying it. For the work we're doing, the Save as PDF feature in FrameMaker worked just fine. So I deleted Acrobat X. Now the distiller is gone as well. I can no longer Save as PDF in FrameMaker. When I try, I get the error message, "To execute 'Save as PDF' command, you must have Acrobat Distiller version 5.05 or higher installed."
How do I get the distiller back?
We purchased and downloaded FrameMaker on-line so I have no CD.

Saving such files is good advice. As it turns out, I did save the download files at home. So that part is no longer an issue. Right now, the inability to create a pdf file is still the issue. I've made no progress there.
To summarize, here is the sequence of events so far:
- Deleted the trial version of Acrobat X Pro.
- Found that the Distiller was no longer there.
- On the advice of Dov Isaacs, above, re-installed FM10 from the original downloaded install files.
- Still unable to 'Save as PDF." A tps file is created.
- Re-installed FM10 once again, this time ensuring that the 'Install Adobe PDF Creation Add On X' was checked to install.
- After the install, double checked in the Control Panel to see that the add-on was installed.
- Still unable to create a PDF. FM goes through the gyrations and it does create a tps file, but somehow can't bring up the distiller to complete the process.
I have triple checked all of the settings and they are the same as I've always used. I'm thinking that there's some remnant of Acrobat left over that Frame is looking at and getting no response from. Maybe something in the Windows Registry. Oh my! Perish that thought! Might I next have to completely delete everthing associated with Adobe and start completely from scratch?

Acrobat 5 Distiller issue

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