Acrobat 5 shows 'damaged' but Reader opens the file

Hi!
I have searched the forums for this, but not been able find someone describing the same problem.
I am using Acrobat 5.0.5. I frequently get the message 'There was an error opening this document. The file is damaged and could not be repaired' when opening pdfs from various sources. When opening the same pdfs with Acrobat Reader 7.0, everything seems fine.
I've had this problem for quite some time, but it seems to be accelerating. Is Acrobat 5.0 not compatible with newer pdfs, or could it be pdfs made with 3rd party software? Do I have to upgrade my Acrobat version?
Grateful for any help! Thanks!
/Asa

I've been having this problem and don't know how to fix it.  I can open some but not all downloaded pdf files in Acrobat 5.
My Version 9 of Reader opens all, so it's obvious that the files reported as corrupted are not really corrupted.
I don't think that I had this problem before I installed Reader.

Similar Messages

  • I can receive MMS messages but cannot open the file sent...

    I can receive MMS messages but cannot open the file sent. It is just blank. Please help. Thank you.

    Hi there!
    Are you positive that the attached file is compatible with your device? See this KB for information:
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=1&docTy...
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?

    A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?

    There are a few things to try.
    First, if this file came to you vial email attachment, it could have been corrupted. Ask her to zip the file and send it again. That sometimes helps.
    I suppose there's a chance that the file is already zipped, so see if that's the case and unzip it if so.
    If the file name doesn't end with .indd, add it and see if that helps.
    If you are double-clicking, try File>Open from within InDesign.
    Last (and I know this sounds like a joke, but I've seen it many times), sometimes people attach a Mac Alias or Windows Shortcut instead of the actual file. What is the file size? If it's really small, that might be the reason.
    Also, no offense intended if some of this sounds like stuff you have already tried. I don't know what you know, so I'm just spit-balling.

  • The main firefox menu that was a feature in ff4 is not showing up, but rather just the File through Help options.

    I do not have the main firefox menu that was a feature of firefox 4. How do I make that show up rather than the file through help options I currently have.

    Suddenly Movies and Tv Shows icon showed up, i rented a movie it worked perfectly. But the next day it happened again? only Internet - Computer - Settings icons are showing at the main menu.
    i dont think it is about the location since it has worked with current settings. the itunes location is set up as US already. the time zone is selected automatically as Istanbul.
    I couldnt figure out what causes this, anyone have suggestion??

  • Ive installed the programme but cant open the file?

    Ive installed a free trail to my Windows 8 but I have a shortcut on the desktop but it just takes me to the Creative Cloud Apps page on my computer and wont let me open Premier Pro to create a project! PLEASE HELP ME

    On my Start there is only a shortcut to Creative Cloud where it takes me to a list of all the apps Ive installed and how to upload work online, rather than allowing me to open the software.

  • Could not open the file in application server

    Hi All,
    I have a Zreport which will write files on application server. When I tried to download it is showing me "Could not open the file". And when checked again with /nal11 the files does not exist. When I ran the Zreport again the file exist in application server but unable to download. And when checked again the file doesnot  exist. Why it is getting archived? Please help me.
    Thanks,
    Venkata

    Hi Sagar,
    Below is my file path : /dv2/tmp/instl/salesdata.txt
    When I checked in the below path the file exists.
    /dv2/tmp/archive/salesdata.txt
    Solved the issue.
    Thanks,
    Venkata

  • Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

    downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

    Let me give you a slightly different perspective than everyone else here.  You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network.  That's bad.  Very bad, for you, unless you absolutely trust everyone who lives within range of this network.  So stop doing it.
    As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information.  There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot.  Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

  • Adobe reader says pdf file is damaged or miscoded will not open?????? what do I do to open the file

    pdf file will not open that was downloaded and email to a client from the IRS website with adobe readerX .  It say "file cannot be open it is either !. not supported or file damaged or sent as an email attachment and was not correctly decoded.  Please help!!!!  I need to open this file?  If anyone is out there please help!

    Mostly there is no repair possible, but just sometimes it is possible.
    Open the file in Word. There will be lots of goggledegook.
    Copy the first 5 lines, and paste into a reply here.
    It MIGHT be that this will show us the form of damage.

  • I HAVE ADOBE READER INSTALLED BUT CANNOT OPEN PDF FILES ON THE INTERNET

    i HAVE ADOBE READER INSTALLED BUT CANNOT OPEN PDF FILES ON THE INTERNET

    This could be the problem/solution: http://support.microsoft.com/kb/2716529

  • I'VE CREATED A FORM WITH IMAGES. WHEN I OPEN THE FILE IN ACROBAT READER, THE IMAGES ARE BALCK BOXES!

    I'VE CREATED A FORM WITH IMAGES. WHEN I OPEN THE FILE IN ACROBAT READER THE IMAGES ARE BLACK BOXES.
    THE FORM HAs (extend features to acrobat reader). THE FORM WAS DISTRIBUTED.
    NON OF MY EMPOYEES CAN SEE THE IMAGES. WHAT'S WRONG? CAN YOU HELP?

    However, the view large images is an issue for a form that is being distributed. Either a note needs to be added to the PDF to tell how to enable the view or the images need to be changed so that the enabling is not needed.

  • I can't read acsm files on my e-reader after transferring them from the pc with ADE. it seems to work, but then when I try to open the files on the e-reader it says "open failure". what's wrong?

    I can't read acsm files on my e-reader after transferring them from the pc with ADE. it seems to work, but then when I try to open the files on the e-reader it says "open failure". what's wrong?

    The acsm file is not the book, it is a ticket to get the book.  I sometimes get library books online, here is what I do.
    1. Start ADE on the computer
    2. Go to library website and find the book I want to download.
    3. Click on the download link
    4. In windows 7 a box opens asking whether I want to open( or run) or save the acsm file
    5. Click open/run and ADE downloads the book into the "Library"
    6. Transfer the book (epub file) to the reader.

  • I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file

    I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file me be open in another application."Please help I really need to get this file open.

    Since you've shown us the folder contents it's a good bet it isn't in use (no lock file). And it doesn't look like the file is mis-named as there doesn't seem to be anything else there that would be the .indd file (but just in case, open it in TextEdit and paste the first few lines here so we can see what the file header says), so the most likely case is the file is damaged. Is that on a removable device of some sort?
    You can try the tool at Repair corrupt InDesign Adobe files on Mac OS X  or send me a link to the file by private message and I'll try the recovery tool I have for Windows.

  • How can I install the latest Camera Raw?  I've just bought a Nikon D610 and am shooting in RAW but my CS5.1 won't open the files.  I'm running CR version 6.7.0.339 but I can't install more up to date one as only running Windows Vista.  Please help!

    I also tried to install the latest DNG converter and that looks to have worked but not quite sure what's happened as I still can't open the files.  Thanks in advance for any help.

    You can purchase an upgrade, but the only options available as a qualifying previous product are CS5 and CS5 Extended and Acrobat X Suite.  It isn't entirely clear if CS5 also includes CS5.1 or not, so I'd suggest using the Chat Now button over at the side to clarify.
    To get to this listing, you can go to www.adobe.com then click Search and type in Photoshop CS6 then click the Buy button next to Photoshop CS6 in the results Creative Suite 6 then edit your cart to make it an upgrade:
    You can also choose the Extended version of PS CS6 which is more money and can additionally do things with video and sequences of images and maybe 3D, although I'm not exactly sure at this point since I already have PS-CS6 Extended as part of my CC Photography Plan PS-CC+LR for $10/month.

  • "The files appears to be unsupported or damaged" - I can't open the files in any software

    I have just returned from a trip where i was on the road for 7 weeks and out of 5000 shots have 30 corrupted DNG files, one of which i would love to save please can you help? My work flow:
    Shoot DNG files using Leica M9
    Take SD card out sporadically and using SD card reader mount on Macbook air (very old) v1
    Open Lightroom 4 on macbook air import to HD
    Drag and drop in Lightroom on to external HD
    Realised pretty soon some thing was not right with images but continued work flow with out problems with any other import
    On returning home i imported project into a new LR5 project on my 15'' Macbook pro running OsX10.8.5, processor 2Ghz intel i7 with 8gb ram
    IN LR 5.5(just updated) on my Macbook pro & Macbook air LR4 I can see the preview of the corrupted images in library mode but when go to Develop i get the "The files appears to be unsupported or damaged". In Photoshop CS5 i get "Could not complete your request because Photoshop does not recognise this type of file"
    The corrupt files are the same size 36.4MB as the non corrupt images suggesting the info is there. Is there software anyone can suggest that will open the file with the corruption so i can some how fix in photoshop? The SD card was one of many used and was over written many times after so i can not retrieve the images that way i'm afraid.
    Any help would be greatly appreciated and i can forward you a copy of the file if you have the time.

    Realised pretty soon some thing was not right with images but continued work flow with out problems with any other import
    Exactly what was not right?
    Most likely a hardware problem causing corruption in the transfer of files from SD card to your computer. It could be the SD card itself, card reader, hard disk or memory.
    Side issue:
    Open Lightroom 4 on macbook air import to HD
    Drag and drop in Lightroom on to external HD
    why don't you save yourself a step and import directly to the external HD (and thus also produce one less place where file corruption can happen)?

  • HtmlToPdf Error (ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password

    Hello,
    We have LiveCycle 8.x with jBoss. It works ok. The server (Windows 2003) can browses to the link, but the link gives error in the LiveCycle Console Admministrator when I use the "HtmlToPdf" service.
    JBoss service is started like Local System. I don´t know what to do
    This is the error trace:
    2012-02-06 10:32:46,881 INFO  [com.adobe.service.ProcessResource] BMC508: Service HtmlToPdfSvc: Native process PID = 4708
    2012-02-06 10:32:58,426 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-028-http://repsolnet/pubs/es_es/home/home.aspx: Job Completion Status: Failed
    2012-02-06 10:32:58,428 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-025-http://repsolnet/pubs/es_es/home/home.aspx: Time Job Completed: 2/6/12 10:32
    AM for job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
    2012-02-06 10:32:58,428 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-030-http://repsolnet/pubs/es_es/home/home.aspx: Waiting time in queue: 0 ms for
    job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
    2012-02-06 10:32:58,429 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-026-http://repsolnet/pubs/es_es/home/home.aspx: Time of Job Execution: 12,682 ms
    for job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
    2012-02-06 10:32:58,430 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
    Error message from the primary converter:
    ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
    Error message from the fallback converter:
    ALC-PDG-052-020-HTML Converter could not convert the given file or URL.
    2012-02-06 10:32:58,447 ERROR [com.adobe.workflow.AWS] An exception was thrown with name com.adobe.livecycle.generatepdf.client.ConversionException message:
    Error message from the primary converter:
    ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
    Error message from the fallback converter:
    ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
    routes were found to be configured.
    2012-02-06 10:32:58,447 ERROR [com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker] An exception was thrown with name
    com.adobe.livecycle.generatepdf.client.ConversionException message:
    Error message from the primary converter:
    ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
    Error message from the fallback converter:
    ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
    routes were found to be configured.
    2012-02-06 10:32:58,460 ERROR [com.adobe.workflow.AWS] An exception was thrown with name com.adobe.livecycle.generatepdf.client.ConversionException message:
    Error message from the primary converter:
    ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
    Error message from the fallback converter:
    ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
    routes were found to be configured.
    Thanks for help me.

    What happens if you try converting the page using Acrobat?  Is this a public page or internal, if public can you provide the url.

Maybe you are looking for

  • How to update values in ValueChangeEvent..

    Hi Everyone, I am using Jdeveloper 11.1.2.0.0. I have a scenario as follows. I have 2 input fields as Password and Confirmpassword. I wrote a ValueChangeListener for the field Password to do some validations and I wrote another ValueChangeListener fo

  • Crash with ATI Radeon X1900 XT and second HD display (DVI) ?

    hi ! i have a realy tough one for you guys : since 3-4 days i've been getting this realy strange (and scary!) kernal panic screen / crashes / freeze with my macpro dual 2.66 with ati radeon X1900 xt. the crashes keep coming while doing extensive work

  • IPod not showing up in iTunes or My Computer, but used to.

    This is stumping me. I got a blue iPod nano for Christmas from my mom, and the first three times I plugged it in to sync it, it would immediately show up and sync. But, I tried to sync it this week and nothing happened. It didn't show up in iTunes, M

  • How do I stop iTunes mapping to a deleted directory?

    When I open iTunes on my PC, every song title I have is duplicated - one maps correctly to the location of the song but the other maps to an old directory that has been deleted and no longer exists in the file structure. When I select the one with th

  • What is different between asp and jsp, which is better and why

    hi, i would like to know which script language is better (ASP or JSP). if you can give me a detail comparison. Thank in advance zhe