Acrobat 6.0 - encrypting for certain identities using certificates

Hello:
Can someone help me.
I am attempting to restrict opening and editing to certain identites a document using certificates.
1st I created a digital ID for myself with a password to be able to get at the document.  This works well as I can open the document with the password and others I send this to cannot open the document.
Next I requested a certificate from the other user so that I could set them as a trusted identity.  This worked OK as I was able to send the request per the adobe help.  They were able to respond and sent me a certificate that apparently they created from a Reader (I do not think they have acrobat).
I was then able to import the requested certificate from email; however, I am not able to add the certificate to my list of trusted identities for encryption.  Is there something I am doing wrong?  Can someone please advise?  This person did have outlook on their computer, so the process was pretty simple.  Another test with AOL was not so simple and I am not able to load the certificate at all.
Any input/direction would be appreciated.

Did you check for updates from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh? You can download updates to Acrobat there. You should generally install the updates in order unless indicated otherwise.
However, it may be that what is being sent to Distiller is the problem, not Distiller itself. What is the error message? How are you creating the input for Distiller? I am not quite sure about the steps on a MAC since I use a PC, but at least these questions should help track down the problem. If you can post the full text of the error (or a screen shot), it would help.

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