Acrobat 6.0 Plugin issue
Have acrobat on Vista ultimate machine. The 6.0.6 update is installed. Navigated to a site for a PDF download. The message panel "Acrobat plugin" cannot find acrobat is encountered. Have performed detect and repair with no findings. Windows event viewer items are vague at best. Guidance sought.
Upgrade to a version that is compatible with your OS.
Similar Messages
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V3.6.3 Crash Today - Possible Plugin Issue?
Re: v3.6.3 Crash Today - Possible Plugin Issue?
Ref: (a) Crash ID bp-cb196f96-dd38-44d7-bffb-778a22100531.
(b) https://www.mozilla.com/en-US/plugincheck/
This user really does not know whether a plugin is involved here, but also, cannot rule that out. And exploring the Plugin Check page with its limited information, has found the following significant issue un-addressed, and thus, mysterious to him.
Please, consider adding to the Plugin Check page, ref. (b), an explanation on this question>> What must one do, i.e., perform what steps, to update a plugin? I.e, is it infallibly sufficient to download & to run the download? Is updating a fully automated process for all plugins?, or even for some plugins? E.g., does updating an Adobe plugin ever require uninstalling the old plugin first (as does updating the Adobe Reader program, and Acrobat, etc.)? How shall the general user of Firefox know precisely what he/she should perform in this regard, when it is well known that the Adobe updates sites generally fail to recognize and advise the user on the question of whether to uninstall first. We see it in forums, that many of us general users have encountered install failures with Adobe updates, and (1) have found that Adobe updates usually do not work well if installed over the old version, and (2) have found that uninstalling Adobe apps often does not go smoothly and fails to complete the job, leaving vulnerable exe's or dll's hanging around to frustrate our subsequent updating. And, Adobe is not the only offender in this way. A frank and helpful mention of this issue would save much wailing and gnashing of teeth, and if uninstallation is a good idea, please explain how to Uninstall a Plugin, because plugins generally lack an Uninstall button in the Add-ons window of Firefox. And, this begs the question, is it desirable to Disable a plugin, before running the updating installation file? Or is there "no benefit" if Disabled first? Please try to write up these aspects plainly. Ideally, from this user's perspective, placement of this ought to be a few sentences directly on the Plugin Check page. Your consideration and adoption of this suggestion is respectfully requested, and it will be much appreciated.
== Crash ID(s) ==
bp-cb196f96-dd38-44d7-bffb-778a22100531Posted on Thu 03 of Jun, 2010 10:51 PST by
cor-el:
''You can disable plugins here: Tools > Add-ons > Plugins
See also Troubleshooting plugins
Plugins provide a way to use other program to embed content. so you have to go to the program that adds a plugin and check the options (preferences) to disable the plugin.''
Anyone knowledgeable, please comment.
Thanx for suggesting the Disable button, cor-el, but my question addressed Uninstall of Plug-ins. This was due to the now-recognized problem which afflicts Adobe update patches, that the patch doesn't go well unless the old version is Uninstalled first; thus requiring a clean installation of the fully updated application.
It is my understanding that the Disable button does not necessarily uninstall the old files. When I was unaware of this consistently occurring property of Adobe's patches, I had more than one case of Adobe Reader and Acrobat failing to update completely, causing hours of fruitless troubleshooting, and this continued with the most recent patches to Adobe Reader, the one updating it to v9.3.2, as well as earlier ones. Therefore, it seems not unreasonable to expect that the Shockwave Flash plugin that is now flagged as vulnerable again (v10.0.45.2), needs to be Uninstalled before updating.
Is there no dependable method for Uninstalling plugins?
If not, then one wonders, why not? Is there a reason why Mozilla designs Plugins to be different from Extensions in this regard? -
Safari won't open, claims webcore plugin issue?
Hello, for some reason, the safari on my macbook won't open. Claims it is some sort of webcore plugin issue. I'll post the problem details here in case it helps. Thank you in advance!
Process:
Safari [751]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
7.0.3 (9537.75.14)
Build Info:
WebBrowser-7537075014000000~3
Code Type:
X86-64 (Native)
Parent Process: launchd [158]
Responsible:
Safari [751]
User ID:
501
PlugIn Path:
/System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
PlugIn Identifier: com.apple.WebCore
PlugIn Version:
9537 (9537.75.14)
Date/Time:
2014-04-23 12:55:20.618 +1000
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: B28C173F-43B0-5E19-BDEA-AAA483CA061B
Crashed Thread: 3 Dispatch queue: com.apple.WebKit.StorageManager
Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x0000000102de5358
VM Regions Near 0x102de5358:
VM_ALLOCATE
0000000102042000-0000000102043000 [
4K] rw-/rwx SM=ALI
--> __TEXT
0000000102047000-0000000102e9a000 [ 14.3M] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
__DATA
0000000102e9a000-0000000103058000 [ 1784K] rw-/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
Thread 0:: Dispatch queue: com.apple.main-thread
0 dyld
0x00007fff6c9159d0 ImageLoaderMachOCompressed::doBindFastLazySymbol(unsigned int, ImageLoader::LinkContext const&, void (*)(), void (*)()) + 592
1 dyld
0x00007fff6c900da5 dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 90
2 libdyld.dylib
0x00007fff9a8ad2dd dyld_stub_binder_ + 13
3 ???
0x00000001011d9b28 0 + 4313684776
4 com.apple.Safari.framework
0x0000000100cdb7e3 +[AppController initialize] + 310
5 libobjc.A.dylib
0x00007fff92ba5371 _class_initialize + 645
6 libobjc.A.dylib
0x00007fff92bb1254 lookUpImpOrForward + 170
7 libobjc.A.dylib
0x00007fff92ba4169 objc_msgSend + 233
8 com.apple.AppKit
0x00007fff9085276d -[NSCustomObject nibInstantiate] + 89
9 com.apple.AppKit
0x00007fff908526b0 -[NSIBObjectData instantiateObject:] + 309
10 com.apple.AppKit
0x00007fff908519a5 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 413
11 com.apple.AppKit
0x00007fff9084675e loadNib + 327
12 com.apple.AppKit
0x00007fff90845cfc +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288
13 com.apple.AppKit
0x00007fff90845aec -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 197
14 com.apple.AppKit
0x00007fff908458db +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 357
15 com.apple.AppKit
0x00007fff90841727 NSApplicationMain + 448
16 com.apple.Safari.framework
0x0000000100f00c8d SafariMain + 267
17 libdyld.dylib
0x00007fff9a8af5fd start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff98677e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff93212f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff93215fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff98678662 kevent64 + 10
1 libdispatch.dylib
0x00007fff9a59b43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff9a59b152 _dispatch_mgr_thread + 52
Thread 3 Crashed:: Dispatch queue: com.apple.WebKit.StorageManager
0 com.apple.WebKit2
0x0000000101c6fb42 WebKit::LocalStorageDatabaseTracker::importOriginIdentifiers() + 124
1 com.apple.WebKit2
0x0000000101c6f884 ___ZN9WorkQueue8dispatchERKN3***8FunctionIFvvEEE_block_invoke + 20
2 libdispatch.dylib
0x00007fff9a59c1d7 _dispatch_call_block_and_release + 12
3 libdispatch.dylib
0x00007fff9a5992ad _dispatch_client_callout + 8
4 libdispatch.dylib
0x00007fff9a59b68f _dispatch_queue_drain + 451
5 libdispatch.dylib
0x00007fff9a59c9dd _dispatch_queue_invoke + 110
6 libdispatch.dylib
0x00007fff9a59afa3 _dispatch_root_queue_drain + 75
7 libdispatch.dylib
0x00007fff9a59c193 _dispatch_worker_thread2 + 40
8 libsystem_pthread.dylib
0x00007fff93212ef8 _pthread_wqthread + 314
9 libsystem_pthread.dylib
0x00007fff93215fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff98677e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff93212f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff93215fb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 com.apple.WebCore
0x0000000102797900 WebCore::IconDatabase::checkIntegrity() + 96
1 com.apple.WebCore
0x000000010204d721 WebCore::IconDatabase::performOpenInitialization() + 65
2 com.apple.WebCore
0x000000010204d033 WebCore::IconDatabase::iconDatabaseSyncThread() + 259
3 com.apple.JavaScriptCore
0x00000001015d153f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib
0x00007fff93211899 _pthread_body + 138
5 libsystem_pthread.dylib
0x00007fff9321172a _pthread_start + 137
6 libsystem_pthread.dylib
0x00007fff93215fc9 thread_start + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00000001039c7dd8 rcx: 0x0000000102de5358 rdx: 0x00000001039c7e48
rdi: 0x0000040000000503 rsi: 0x0000050000000500 rbp: 0x000000010398add0 rsp: 0x000000010398ad60
r8: 0x0000000000000040 r9: 0x000000010398ac00 r10: 0x00000000bcfdf583 r11: 0x0000000068fde2a0
r12: 0x00006100000ca1a4 r13: 0x0000000000000000 r14: 0x000000010398ad88 r15: 0x0000000000000000
rip: 0x0000000101c6fb42 rfl: 0x0000000000010206 cr2: 0x0000000102de5358
Logical CPU:
2
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x100cc6000 -
0x100cc6ffd com.apple.Safari (7.0.3 - 9537.75.14) <170ED2F7-108B-326D-96B6-D54CCA40AA85> /Applications/Safari.app/Contents/MacOS/Safari
0x100cd2000 -
0x1011d8ffb com.apple.Safari.framework (9537 - 9537.75.14) <4803DE3D-4606-3B70-A537-6D12F172665A> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1015c8000 -
0x10193fff6 com.apple.JavaScriptCore (9537 - 9537.75.12) <8018AEEE-9FAB-34DE-AF60-97B2F221747A> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x101a3a000 -
0x101b70ffc com.apple.WebKit (9537 - 9537.75.14) <CBAF76C6-E6F7-390A-A21D-CBCAF4A6896A> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x101c6a000 -
0x101e5bff3 com.apple.WebKit2 (9537 - 9537.75.14) <B3511A1C-A7E7-3F81-9EDB-2602C4EFAF19> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x102047000 -
0x102e99ffb com.apple.WebCore (9537 - 9537.75.14) <99715507-9651-3DCE-831B-BF815FB3DE44> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x7fff6c8fd000 -
0x7fff6c930817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff8d5ef000 -
0x7fff8d75fff8 com.apple.CFNetwork (673.2.1 - 673.2.1) <AE407146-CCF2-33DD-AAEA-6887FD6F45BA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8d7fe000 -
0x7fff8e11daf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8e1b1000 -
0x7fff8e40aff9 com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8e40b000 -
0x7fff8e426ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8ea1c000 -
0x7fff8ea57fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8f903000 -
0x7fff8f921ff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff8f922000 -
0x7fff8f995fff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8f996000 -
0x7fff8fa5aff7 com.apple.backup.framework (1.5.2 - 1.5.2) <A3C552F0-670B-388F-93FA-D917F96ACE1B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8fa7e000 -
0x7fff8fa81fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8fcb3000 -
0x7fff8fcb3fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8fdeb000 -
0x7fff8fe2dff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8feac000 -
0x7fff8ff19fff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8ff1a000 -
0x7fff8ff1bffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8ff1c000 -
0x7fff8ff37ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8ff38000 -
0x7fff901e2ff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff906d2000 -
0x7fff906f6ff7 libJPEG.dylib (1042) <33648F26-A1DA-3C30-B15B-E9FFD41DB25C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff90775000 -
0x7fff9083efff com.apple.LaunchServices (572.26 - 572.26) <EF8A4A15-0861-35C5-9744-5E1BC5C26DD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff9083f000 -
0x7fff913b5fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff913f5000 -
0x7fff913f9ff7 libsystem_stats.dylib (93.90.3) <1A55AF8A-B6C4-3163-B557-3AD25DA643A8> /usr/lib/system/libsystem_stats.dylib
0x7fff916c3000 -
0x7fff916c7ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff916c8000 -
0x7fff916d6fff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff916d7000 -
0x7fff916e1ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff916e2000 -
0x7fff916e7fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff918b8000 -
0x7fff918c0ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff918c1000 -
0x7fff918c7ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff91c40000 -
0x7fff91c79ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff91d12000 -
0x7fff91d13fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff91da3000 -
0x7fff91da5fff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff91e73000 -
0x7fff91ee2ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff91ee3000 -
0x7fff91f36fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff91f59000 -
0x7fff91f71ff7 com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9202e000 -
0x7fff9203aff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff920a1000 -
0x7fff920aeff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff920af000 -
0x7fff920c8ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9211b000 -
0x7fff92137fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff92138000 -
0x7fff92226fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff92227000 -
0x7fff92228ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff92286000 -
0x7fff922d7ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff92b9c000 -
0x7fff92b9eff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff92b9f000 -
0x7fff92d4cf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff92d58000 -
0x7fff92da5ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff92dfa000 -
0x7fff92ee4fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff92f31000 -
0x7fff930effff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff930f0000 -
0x7fff93101ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff931ab000 -
0x7fff9320ffff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff93210000 -
0x7fff93217ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff93409000 -
0x7fff9341aff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff9341b000 -
0x7fff93425ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff934b1000 -
0x7fff9353afff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff936a8000 -
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0x7fff99929ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff9992a000 -
0x7fff9992afff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9997f000 -
0x7fff99989ff7 com.apple.CrashReporterSupport (10.9 - 538) <DD7669BA-78A6-3BEA-8410-17F556ACAA18> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff99ec6000 -
0x7fff99ef5ff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff99f2a000 -
0x7fff99f85ffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff99f89000 -
0x7fff9a259ffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff9a25a000 -
0x7fff9a349fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff9a34a000 -
0x7fff9a363ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff9a364000 -
0x7fff9a414ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff9a448000 -
0x7fff9a52fff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff9a572000 -
0x7fff9a597ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff9a598000 -
0x7fff9a5b2fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff9a5b9000 -
0x7fff9a5c3fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff9a876000 -
0x7fff9a87bff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff9a87c000 -
0x7fff9a8abfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff9a8ac000 -
0x7fff9a8afff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x7fff9a95a000 -
0x7fff9a9a8fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff9a9a9000 -
0x7fff9a9aefff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff9a9af000 -
0x7fff9a9afffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff9a9b0000 -
0x7fff9a9bbfff libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9ad99000 -
0x7fff9ada1fff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9b185000 -
0x7fff9b185ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff9b1c5000 -
0x7fff9b1c8ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff9b1c9000 -
0x7fff9b1cbff3 libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 903
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=196.5M resident=113.6M(58%) swapped_out_or_unallocated=82.9M(42%)
Writable regions: Total=1.1G written=2652K(0%) resident=3540K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
140K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
Kernel Alloc Once
8K
MALLOC
71.6M
MALLOC (admin)
32K
SQLite page cache
256K
STACK GUARD
56.0M
Stack
10.1M
VM_ALLOCATE
348K
WebKit Malloc
1232K
__DATA
23.3M
__IMAGE
528K
__LINKEDIT
79.4M
__TEXT
117.1M
__UNICODE
544K
mapped file
32.6M
shared memory
4K
===========
=======
TOTAL
1.4G
TOTAL, minus reserved VM space
393.1M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB OPTICAL MOUSE
USB Device: Dell USB Keyboard
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Try repairing permissions.
Launch Disk Utility located in Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Repair Disk Permissions.
Restart your Mac when it's finished then try Safari. -
Adobe [Acrobat] 9 distribute forms issue
I'm trying to distribute forms through adobe [Acrobat] 9 and I can only send the form to people in my address book through Acrobat.com as an attachment, but not as a link.
However, I can send a link to the form to people not in my address book via Acrobat.com with no issues. I've also noticed when I add people in my address book to the list of recipients it says it can't resolve the address even though I specifically added it through the address book. We use office 365 and I'm using outlook 2007. Is there some known issue?
[Edited by host for clarity]I'm using the retail upgrade version, currently on 9.3.0. I had to upgrade from Acrobat 7 Pro when I got my new Win7 computer.
One thougth... the more I investigate this problem, I can't help but wonder if I somehow turned off the screen that is supposed to come up when I click the Distribute Forms button. I just ran through the 20-minute video at http://tv.adobe.com/watch/creative-suite-podcast-designers/acrobat-9-complete-forms-workfl ow and it reminded me of the wizard screen that is supposed to appear with the three options (use Acrobat.com, email, internal server). I haven't seen it, which makes wonder if I checked the "always use this option" button and now I can undo it. Every option that I've tried on the Forms menu immediately takes me to the form with the purple bar mentioned in my original post.
Thanks,
Kim. -
Word 2007 Acrobat X Pro Plugin adds garbage to PDF Headers
I'm generating PDFs from Word 2007 using the Acrobat X Pro plugin, which is inserting garbage into some of my headers during the process. I can actually see it happen during PDF generation. The Word headers and footers are enabled and the garbage suddenly appears. For some reason, its usually an 0B prefix attached to the headers.
It doesn't happen to all headers and not with any pattern or consistency.
Any ideas?Thanks, Steve. It's just aggravating that I have to go through an extra set of steps to do this on a Mac.
I appreciate the help!
jtlynn23 -
My web-based email downloads aren't working properly. Is this a plugin issue?
Either since upgrading to Firefox 4.0 (and updates) or getting Adobe Reader updates, my download configuration is no longer working properly. For example, when I am downloading (from my web-based email) attachments such as images, word docs, excel docs, this is what happens:
1) I am NOT asked if I want to Save or Open
2) The document opens awkwardly in the correct application, attempts to PRINT immediately, then quickly closes and re-opens in Adobe Reader!
I cancel the printing as quickly as I can, but am baffled. I'm guessing it's a plugin issue, but don't know how to resolve that.
I know it's a Firefox issue, because I tried in Opera and it works normally. Please help, thanks!Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Acrobat XI file association issue
OS: Win 7 x64
problem: i cannot set acrobat as the default program to open pdf files. i have tried "open with", or in control panel set file association, but acrobat still cannot be added in the default program list. Any suggestions?
Thanks.You have to be sure you go into the default definition part of the Open With and be sure the default check box is selected. What other product is claiming the default and is this an issue with the other program? A repair of Acrobat might resolve the issue.
-
Plugin Issue for Acrobat Professional 6.0
Have been using the product with a single issue. When launching pdfs from webpages, the error panel appears with the message"Acrobat Plugin Cannot find Adobe Acroba" I see no way to troubleshoot the issue. In most cases, I can paste the URL into the create PDF feature but some do not. Looking for some internal error log and or guidance.
Much thanks for your timely reply. Yes I did the same thing. Regrettably I now can see my 'overwrite' text can be seen as well as the original text I attempted to cover over. Tried larger type, modifying the dimensions of the blue box, etc.
-
Is there a fix in the foreseeable future for the Adobe Acrobat NPAPI plugin issue?
I cannot view any PDF web product and I am restricted when using some of my suppliers web sites due to the plugin being automatically disabled.
According to the info this has been identified by yourselves and you are consulting with Adobe.The version of Reader that you have is extremely old (7.0.9). I would try to update to something more modern. [http://get.adobe.com/reader/completion/?installer=Reader_10.1.4_English_for_Mac_Intel http://get.adobe.com/reader/completion/?installer=Reader_10.1.4_English_for_Mac_Intel]
-
How do I open a new window in Adobe Acrobat using the plugin sdk
I would like to create a new menu item that when clicked it will open a new window (e.g. winform). What I'd like to do is pull data from a server and interact with the user in that window. Basically show the user a list of PDF files to pull from the server. Once the user is done selecting which file to pull to have the file pulled from the server into the local drive and have it opened in Adobe Acrobat. The problem I'm having is that I don't know how to invoke a winform or something like it to place my lists of files and UI controls. I've looked at the samples in the SDK and don't see anything that deals with this particular issue. I'm a newbie so I'm sure I'm missing something here. I tried creating a new WinForm in a sample example and ran into errors and the form is not functioning. Any help is much appreciated.
Thank you Dan_Korn,
This suggestion is very helpful. I like the idea of creating the new functionality in the language/environment of my choice and simply call it from the plugin. The only issue I have is that when I start the other gui app from within the plugin I don't know how to communicate with it. I would like to do these things with it:
1. For the spawned off app to be able to tell Adobe Acrobat to open a file in a certain location.
2. For the spawned off app to exit if Adobe Acrobat is closed.
3. Also if the spawned off app closes for the handles to it to be desposed of and cleaned up to avoid leaks.
Any ideas on the easiest approach to the above behaviors?
Here's my code so far in the plugin:
void StartApp1()
STARTUPINFO info={sizeof(info)};
PROCESS_INFORMATION processInfo;
if (CreateProcess(NULL , "myexe.exe", NULL, NULL, TRUE, 0, NULL, NULL, &info, &processInfo))
::WaitForSingleObject(processInfo.hProcess, 0);
CloseHandle(processInfo.hProcess);
CloseHandle(processInfo.hThread);
else {
AVAlertNote("Couldn't luanch the exe"); -
Acrobat 9 - hyper link issue and print in larger font
I am using Acrobat 9 and have two issues :
When I try to convert a web page to pdf file i.e. through the print command in FF, the text links are there in the new file but without the underlying hyper links ?
How can I print the files with a larger font. It is okay for seeing it on monitor but too small for me when I print.
thanks.Do as AbhigyanModi suggests or use the Adobe Acrobat plugin that should be in your web browser if you're using Internet Explorer. This happened because you "printed" to convet to PDF. You have to use either AbhigyanModi method or use the Internet Explorer plugin to save active hyperlinks.
In terms of the font size -- You can set up the web capture preferences first. Explore the menu that AbhigyanModi suggests or use the built in help. It's there for a reason. -
Acrobat Pdf viewer Plugin Doesn't work Mozilla Products
Mountain Lion (OSX.8.2)
500 GB Hard Drive rought 200 GB left empty
Intel i7 2.8 GHZ Processor
8 GB System RAM.
In Acrobat and Reader XI (and X as well) the PDF viewer Plugin does not work. In fact it doesn't does not even show up in the Addons > Plugins.
There are three, only one appears:
The Adobe PDFViewerNPAPI.plugin only shows up.
When I try to open a PDF in any Browser that use Mozilla's Gecko engine. Just see a Bright white Screen.
I don't use Chrome or Safari on Principle. But have tested and works fine.
Other Browsers that use webkit works just fine.
Since posting this to Plugins which no one has even read. (group appears non functioning) I decided to post here.
Just to make make sure another Plugin is not interfering I removed all my Plugins and just installed the the three Plugins above. Same issue. According to addons > Plugins
only the NPAPI plugin exist.
I've posted a Bug report once again Like I have been doing on this problem since the switch from OSX.1 on Up for acrobat/Reader every new version that comes out.
Maybe someone that knows what the problem is can let me know what to fix.Where are they advertising it? Perhaps there's more up to date information but I look in
http://www.adobe.com/products/reader/tech-specs.html - maybe the problem is that I'm looking at Reader, not Acrobat?
Adobe Reader XI / Tech specs
Mac OS
Intel® processor
Mac OS X v10.6.4, v10.7.2, or v10.8
1GB of RAM
350MB of available hard-disk space
1024x768 screen resolution
Safari 5.1 for Mac OS X v10.6.8 or v10.7.2; Safari 5.2 for Mac OS X v10.8; Safari 6.0 for Mac OS X v10.7.4 or v10.8 -
Plugin issue after using SignPlugin and Reader-enabling
Hi all,
I would like to ask for a help with plugin that we have developed for Adobe Reader.
We are running into an issue with the plug-in and I was hoping that you can help me out. It looks like plug-in works perfectly in the Acrobat but we have an issue with getting it to work with Reader as described below. I would greatly appreciate your help.
We have a problem with plugin after signing it using RIKLA certificate provided by Adobe and Reader-enabling.
Our plugin has been developed to allow users to sign PDF XML data from Reader user interface using custom library (sign library) and msxml3.dll library ( to transform PDF form XML into custom XML format). Plugin target is Adobe Reader 9 and it has been tested using Adobe Acrobat 9 earlier. Recently we received RIKLA certification key and after we tried to sign plugin and use it in Reader we started to have problems.
Plug-in, compiled directly from source code and installed in Adobe Acrobat 9 is working correctly. We haven’t experienced any issues and everything seems to be working properly.
The same plug-in signed using SignPlugin tools from Acrobat SDK 9.1 (command SignPlugin -kp keypairFileName -cf Reader_Integrated_Key_FileName MyPlugin.api) and RIKLA key is not working correctly in Adobe Reader 9.
The problem appears when plugin is trying to access external library msxml3.dll and execute createProcessor() function. The same function work properly in Adobe Acrobat 9 before sing plug-in with RIKLA key.
Below there is fragment with code that doesn’t work in Adobe Reader after reader-enabling but works in Adobe Acrobat.
Plug-in crushes in line pProcessor = pTemplate->createProcessor();.
try{
pProcessor = pTemplate->createProcessor();
} catch(_com_error &e) {
printf("Error setting XSL style sheet : %s\n",
(const char*)_bstr_t(e.Description()));
AVAlertNote("Error setting XSL style sheet");
AVAlertNote(e.Description());
exit(-1);
Code that we use in catch() block lets us know that error source is “msxml3.dll” library.
As we have discovered problem occurs only after Reader-enabling .api plugin file. Clear compiled .api file works properly in Adobe Acrobat 9 without any problems.
We would like to know if you have experienced any similar issues? If yes, what have caused them?
Why same plugin is working in Acrobat 9 before signing and after signing using provided certificate it stops working?
Are there any restrictions of using external libraries in Reader that are not working there, and these restrictions are not obeyed in Acrobat?
Any help would be greatly appreciated.Hi Irosent,
Is there a way that Acrobat and Reader differentiate between library initialization?
Would it be useful if I place any part of code or project configuration for you so maybe you will be able to help?
Libraries that we use (our own dll files) we place in windows/system32 folder (there also exists msxml3.dll file that we use).
Here are preprocessor definitions that we have defined:
_AFXDLL
_USERDLL
READER_PLUGIN
NDEBUG
WIN_PLATFORM
WIN32
_WINDOWS
WIN_ENV
ACRO_SDK_LEVEL=0x00090000
As for library msxml3.dll that we use in code we have:
#import <msxml3.dll> named_guids
using namespace MSXML2;
MSXML2::IXMLDOMDocumentPtr
pXml(MSXML2::CLSID_DOMDocument);
MSXML2::IXMLDOMDocumentPtr
pXslt(CLSID_FreeThreadedDOMDocument);
IXSLTemplatePtr pTemplate(CLSID_XSLTemplate);
IXSLProcessorPtr pProcessor;
Later there is a part of code that I have posted in first post and where plugin crashes.
I would really appreciate your help. -
Lightroom 5 Exporting and Plugin Issues
Hello Everyone ! I would like to express my gratitude in advance for any advise or solutions the adobe community might provide me with these issues.
I've been using Lightroom 4.3 for the last year with no issues. I decided it was time to try out Lightroom 5 and it's new features. So I installed a trial of 5.6 via creative cloud . When I launched 5.6 it required me to update my catalog, which I did and didn't encounter any problems with the update. The first problem I encountered occurred when I attempted to export an edited raw file. The export progress bar stays at zero and never completes the export process, if it helps anyone , the files I am exporting to JPEG are Raw Nikon D600 files. If I attempt to do anything else while Lightroom is stuck in the export process , the program will become unresponsive and I'm not even able to kill the process via windows task manager. My second problem is the Plugin manager , on Lightroom 4.3 I use the Smugmug upload plugin . On 5.6 the plugin manager crashes every time I attempt to setup the Smugmug plugin. I've tried other third party plugins and those cause Lightroom to crash as well so I don't believe it's just the Smugmug plugin. I've tried every possible solution I was able to find doing web searches but nothing has worked so far...
The following is a list of steps I took to try to resolve the issues.
-In the export screen I made sure that "Do nothing" was swtiched to "go to explorer" in post processing
- uninstalled all plugins
- Unistalled and reinstalled Lightroom 5.6
-Uninstalled Lightroom 4.3 (perhaps a conflict ?)
-Created a new catalog and imported new files to that catalog
-disabled firewall and antivirus
- Tried various JPEG re-sized dimensions
- Tried to export to various Drives ( local, and external drives)
-Ran Lightroom 5.6 as an administrator
-Deleted Preference File
Hopefully everyone can see I've tried my best to find a solution but to no avail , it's quite frustrating since I really want to upgrade to 5.6 . I hope someone can provide a solution or point me in the right direction ! Sorry if this post is too long!
Computer Specs
-Windows 7
-Intel I7 processor
-12 gigs of RamI never had a problem with it in LR4. The example I gave was one of many options I tried. At the other end I asked it to produce smaller files (eg 1500pixels long edge) with a 1000k maximum and I could only get them to output at around 160k.
I have since realised that I neglected to mention that I was using LR/Mogrify2 plug in to add a text graphic to the images. I experimented with turning that option off and I was able to produce a 2500px long edge file at 996k. As soon as I turn that option on again the file ouptuts at 1600k (where I have specified at 1000k limit).
This was never a problem with LR4 so there is a conflict or a bug somewhere.
Is anyone else using a LR / Mogrify 2 plug in and experiencing unpredictable results? I have the option to use LR / Mogrify 2's version of ImageMagick checked.
Message was edited by: Shipp
So I just did further testing. It seems that LR5 cannot control the maximum file size when working with Lr / Mogrify 2. If I ask the plug in to resize the image and control the maximum file size I can produce a file with long edge 2500pix, 1000k maximum size and the text graphic with no problem at all, as I used to be able to do with LR4. I will contact the plug in developer and see if they are aware of this. -
OEM 12c E-Business Suite Plugin Issue
Hello All,
I am currently new to OEM 12c, and I have the latest version installed and running, Version 12.1.0.2.0. So far everything has been running great, and agents have been downloaded and deployed with little to no issues. However, I am now trying to deploy the E-Business Suite Plug-in to the Management Server first, and I receive an error:
Stop management server
Failed
November 1, 2012 2:28:25 PM CDT November 1, 2012 2:28:40 PM CDT DeployPluginOnPrimaryOMS emctl.log
When I look further, I see this in the logs:
Starting Prereq check..
Performing Pre config module
Performing Check required patch
Checking mandatory patches for plugin : oracle.apps.ebs:12.1.0.1.0:0
Performing Pre metadata registration
Performing Pre SQL registration
Registering plugin SQLs. Reg file is /u01/software/Middleware/oms/sysman/admin/emdrep/plugininfo/pluginDepList
Completed Prereq check
Starting Deployment
Invoking pre deploy callbacks.
OMS state could be found. It is up
Stopping OMS.
EM-04001: Server side Plug-in deployment failed with message Error while stopping Management Server on host <company.com>: Unable to stop OMS.. Contact Oracle Support*
EM-04026: Server side Plug-in deployment failed due to previous errors. Check log file /u01/software/Middleware/oms/cfgtoollogs/pluginca/plugindeployment_33/configplugin_all_2012-11-01_14-28-12.log on host <company.com> for more details_*
Performing Opss deconfig
Performing Midtier deconfig
Removing synonyms from EMRUNTIME schema
Removing Plugin's DB objects.
Stopping OMS
Starting OMS
OMS Started successfullyDiagnostic log file: /u01/software/Middleware/oms/cfgtoollogs/pluginca/plugin_deployment_33/configplugin_all_2012-11-01_14-28-12.log
For help type emctl plugin deploy -help
I can't seem to find any helpful info on the errors concerning EM-04001 and EM-04026. I did see that there was a bug fix which was required, bug number 13242773. But reading the ReadMe says this is only for OEM version 12.1.0.1.0.
So, my question is, has anyone run into this problem, or have any suggestions on how to get this plug-in deployed successfully?
Thanks in advance for your help.
Edited by: 969006 on Dec 13, 2012 12:25 PMHello,
I haven’t run into the same errors you have reported but, let me share with you our recommended way of installing E-Business Suite Plug-in. Start by referencing our “Getting Start” MOS note 1434392.1it contains all the required patches, certification details, and related documentation. Once you are ready to perform the install start out by reviewing Chapter 2 - Installing the Oracle Application Management Pack for Oracle E-Business Suite of our Oracle Application Management Pack for Oracle E-Business Suite Guide Release 12.1.0.1.0. Here is a direct link -http://docs.oracle.com/cd/E24628_01/doc.121/e28715.pdf
If after following the above steps you are still encountering errors then open a Service Request with Oracle Support.
Regards,
Product Management
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