Acrobat 7.0 error 1311, file needed
During install, error 1311 comes up. Source file not found C:\Program Files\Adobe\Acrobat 7.0\Setup Files\AcroPro\ENU\Data1.cab , then the process quits and I cannot install product. Any suggestions how I can get this file? Next step?
Windows Vista. I did manage to get through that step, but ran into another error. It appears this may be deeper than I first thought.
Similar Messages
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Error 1311: file not found ja142000.cab
i downloaded j2re1.4.2_01-b06 and i tried install but i have "error 1311.Source file not found:D:\windows\java\ja142000.cab.Verify that the file exists and that you can access it."
What i do?
Help me!
Thank'sI get the same problem, but I figured a way around it. I think it is caused by the installer not knowing how to use a proxy server. Atleast in my situation.
Remedy:
The install program I used was at. The address you used may be different and may not look like mine::
http://java.sun.com/webapps/download/GetFile/1.4.2_04-b05/windows-i586/j2re1.4.2_04-b05.msi
Whenever it said there was a file missing I change the address above to access the file requested, i.e.
http://java.sun.com/webapps/download/GetFile/1.4.2_04-b05/windows-i586/ja142000.cab
I saved the files into the location that it was looking for it.
I clicked retry and it asked for several more files:
jb142000.cab
jc142000.cab
jz142040.cab
jp142040.cab
Each time saving the file to the location it is looking for it in. The install then finally completed. -
I have a Pavilian and hp deskjet f4480 that had been working fine up to two mns ago. Now the computer and printer don't seem to comunicate. The test page works fine for the printer.
One other message is: There was an internal error, and Internet Explorer is unable to print this page.
Error: 1311 with C:\users\lil\AppData\Temp\7zSOCAA\setup\F4400\F4400.cabHello and thanks for joining the HP forums. Please try the solution below to correct this issue:
http://support.microsoft.com/kb/973479
Thanks.
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue. -
Adobe Acrobat 9 Full Version installation file needed
please send me the link of installation file of Adobe Acrobat 9 full version
Check out this link http://forums.adobe.com/thread/1061905. You will still need your SN.
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Ps CS5 - Runtime error - which files need to be deleted ? - if thats the fix
So I just went thru all this with Adobe Premiere, and now I will have to go thru it with Ps5. I am getting the run time error in my Ps CS 5 version 12.0.4 x64 , running on a PC window 7.
The program crashes immediately upon opening. With premier I had to go in and delete a preferences file, and then it worked again (Thanks to A.T. Romano for the fix) but I lost any
projects that were in the works. Anyone know how to fix the photoshop problem? And is it likely I will be going thru this with my Lightroom 3 as well?
Thanks
ACAlex7777 wrote:
JJ Mack
Just to clarify, Do you know if thats the fix for ps5 runtime error ? Or just thats how you access preferences ?
Thanks AC
No you never posted the information about your errors I was just answered your question about preferences. If you want to work on your errors
Supply pertinent information
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
new install cs6 production premium .downloaded exe to a usb thet the vendor provided with the 7z file cos i dont have lots of data. .With both in the same folder on the usb running exe rsults in error message asking for an archive file. There are only 2 files in the download . what does it want?
same error message from desktop looking for archive file
files
ProductionPremium CS6.7z 6,109,190 KB
ProductionPremium_CS6_LS7 1,020 KB
running win 8.1 on ssd and z97 mobo 4790 cpu gtx780 -
Error 1311 when downloading new iTunes
Everytime I tried to download a new song, or even transfer songs from one computer to another, the computer said I had to update my iTunes. So I tried to, and everytime I do, it gets pretty far then says :Error 1311 File not found ( see the picture below) The bad thing is, it has deleted my old version, it got that far into the process. How can I fix this??
[IMG]http://i2.tinypic.com/r7vpt4.jpg[/IMG]
Windows XP ProHere, read this topic...
http://discussions.apple.com/thread.jspa?messageID=813462󆦖
post back if any questions -
Error 1311....source file not found Adobe Acrobat 8.2.0
I have Vista. I keep getting installing boxes and error messages:
Error 1311. Source file not found: C:\Program Files\Adobe\Acrobat 8.0\Setup Files\{AC76BA86-1033-0000-7760-000000000003}\Data 1.cab.
Verify file exists and that you can access it.
I cannot find that file in the set up, so it's obviously missing. I have tried uninstalling, but still get the error messages, even though the Reader is working on my PC...it's just so annoying as I am constantly cancelling installation and cancellation boxes. Can I install this file?
Thanks!
Message was edited by: Woodlandia36"I tried to uninstall Adobe Creative Master Suite CS3. It hasn't uninstalled completely and has left traces of it still being on my system."
You could always "wipe the slate" clean.
Any and all Adobe folders would be manually deleted. (Shift+Delete to remove them from the hard drive, not send to the recycle bin)
Click Start and Run. Type regedit and hit enter.
Under HKEY_LOCAL_MACHINE\SOFTWARE delete all Adobe Folders (not just the keys, the whole folders - click once and hit Delete)
Under HKEY_CURRENT_USER\SOFTWARE do the same
Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Change the value for the AllocateCDRoms entry to 0. (Right click and select Modify - type 0 and hit enter)
Exit the Registry Editor.
Reboot
You should not see this error anymore
Note: I only recommend this because you indicate that you have already attempted removing the entire creative suite. This will render it unfunctional if you do it. If you aren't comfortable with editing your registry, disregard these steps. -
Error 1311 Source file not found? Plus another error. I need help bad!
Error 1311. Source file not found. S:\Documents and Settings\Owner\Local Settings\Temparary Internet Files\content.IE5\45UJKXYZ\ja150000[ 1 ].cab. Verify that the file exists and that you can access it.
That appears when trying to install Java 5 update. What can I do to fix that?
This is another error I've got.
hs_err_pid424 error
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x64DAD49
Function=Java_sun_awt_windows_WToolkit_printWindowsVersion+0x1CB9
Library=C:\Program Files\Java\j2re1.4.2_08\bin\awt.dll
What's those mean and how can I fix them? Plus after installing J2re1.4.2_08 I get a fuzzy looking screen and lines look doubled or outlined some.hello folks,
I have Windows XP home Firefox v1.0.6.
removed old java in Add/Remove programs.
cleared the "Temporary Internet Files" folder that contained C:\Documents and Settings\Greg\Local Settings\Temporary Internet Files\Content.IE5.
tried to load jre-1_5_0_04-windows-i586-p-iftw.exe for the third time, and the install still hangs up.
J2SE Runtime Environment 5.0 Update Installer Information : Error 1311. Scource file not found: C:\Documents and Settings\Greg\Local Settings\Temporary Internet Files\Content.IE5\2XFKL4VY\je150000[1].cab. Verify that the file exists and that you can access it.
and,
Error 1311. Scource file not found: C:\Documents and Settings\Greg\Local Settings\Temporary Internet Files\Content.IE5\EEIDPHGA\jp150040[1].cab. Verify that the file exists and that you can access it.
here's the thing, I cannot surf to "Content.IE5" folder in my "Local Settings\Temporary Internet Files" folder, but I can plug in the directory in the address bar of Windows Explorer & see the "Content.IE5" folder.
I do not see "je150000[1].cab" or "je150000[1].cab" in there.
Am I using the wrong program to fresh install Java for Firefox in XP?
Is there something wrong with my operating system?
monitoring this thread.....
thanx. -
Error 1301: I need to reinstall Acrobat but can't find the original file
Error 1301: I need to reinstall Acrobat but can't find the original file
Pro
Danielle
Danielle DeGarmo | DEGARMO CREATIVE | 703-351-6767
2258 North Vernon Street, Arlington VA 22207
Dropbox: https://dropbox.hightail.com/DCsend -
I receive error 1311 when trying to install Acrobat 9 Standard
I am having a similar problem. I purchased Acrobat 9 standard online. installed on laptop and desktop. Worked fine for a year. Then I tried the 9 Pro trial on my desktop, and decided I didn't want or need it, I declined it. Ever since then, my Acrobat 9 standard does not load. I get error message 1311 - set up files not found, and Adobe support says they have none for this. Sent me to a forum. Can you help, Mr. Walter, sir? My laptop version still functions, but not the desktop version. I even tried the "repair" to no avail.
Hi nywireguy1,
Please check the KB: http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
Regards,
Rave -
Error 1311 - missing Data1.cab file
I have researched this problem and still need help because I think my problem is different. First off, here's what happened...
I purchased and legally own CS4 Master Collection. I had it installed on my desktop. I ended up uninstalling Adobe Acrobat 9 pro. A week after doing that I had to do a system restore to a restore point BEFORE I uninstalled it. So the program obviously showed up again but with the error. Because of the error I uninstalled CS4 completely, thinking I could reinstall it again. Well when I went to reinstall, it already said that Adobe Acrobat 9 was installed already so I wasn't able to select it again to reinstall. All of the other programs installed just fine. And then when I go to try repair Acrobat 9, it doesn't even show as being installed with the other CS4 collection. And when I double click to open it, it does open and when I go to repair it, it will open up an installation box saying it's going to install and then gives that error 1311 saying the Data1.cab file is missing. And it is missing.
So my question is, how do I uninstall it when there's no option to uninstall it. Or how do I get the needed Data1.cab back in place to see if it will indeed install properly?Sorry about that, my desktop is running Windows Vista home edition.
I can uninstall every program through the add & remove programs feature except for Adobe Acrobat 9.0 pro. It doesn't show up as even being installed. Same with when I uninstalled and reinstalled it. It didn't give me the option to select it for installation.
Ok, I'm just uninstalling the programs again and will run the cleaner tool. Fingers crossed that it removes it! -
Need help with Acrobat Xi installation error
Here is the error I am getting...
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s) ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} ----------- ERROR: Error 1311.Source file not found: C:\Windows\Installer\Data1.cab. Verify that the file exists and that you can access it. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1311.Source file not found: C:\Windows\Installer\Data1.cab. Verify that the file exists and that you can access it. ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603 ------------------------------------------------------------------------------------- "Windows 7. Have tried installation several times. Need help now, considering I am paying for this service!Thank you for the replies.
Jeff, I will check that link and try what is suggests.
Bill, to answer your questions...
1. This is a CC installation.
2. Yes, I am logged in as the admin and I have no anti-virus other than Microsoft Essentials enabled.
3. This is a download installation.
To give even more info that might help, I am using a Windows 7 machine with more than enough capability to run CC. I had installed Photoshop, Illustrator, among other apps successfully. I then tried the Acrobat XI installation. Acrobat XI downloaded and extracted, but when it started installing it froze around 50% and then I received the installation failed error from Windows. Once that was confirmed the CC install progress finishes but shows failure. The More Info reveals the error I pasted in above. Afterward, none of the CC apps worked properly and had to be uninstalled. So, next I installed the CC downloader and tried to start installing Acrobat XI first but the same error occurred. That's when I got frustrated and posted my original message. My limited knowledge leads me to think the error issue lies in the AcroPro.msi file but I have no idea what that is or how to find, correct, or install it.
Thanks again for any help you can provide. I'm really frustrated that I'm paying for something that I can't use. -
ERROR 1311: Source File Not Found. Data1.cab
Hi
Trying to install upgrade Acrobat Pro XI on Server 2003. We already have Acrobat Pro 9 installed.
Install starts and is halted midway by message "Error 1311: Source File not found. Data1.cab. Verify that the file exists and that you can access it."
Heeeelp me please. ThanksSee the following help document:
Errors 1311, 1335, 2350 :
http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html -
Error 1311, missing file data1.cab
I'm trying to install Acrobat XI but continue to get Error 1311. File data1.cab is missing, empty or something. I've tried download the program several times. Each appears to be a successful download but won't install. I've tried disabling my spyware but still get same error.
Error 1311, 1335, or 2350
Mylenium
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