Acrobat 7.0 Pro error message in Vista Ultimate..missing printer driver

I use to have Adobe Acrobat 7.0 Professional installed on my other computer with had XP Pro as its operating system. I could convert any Word 2003 document into a PDF and e-mail it without any problems. I just purchased a new computer with Vista Ultimate 64 bit and every time I try to convert a Word document into a PDF I get an error message that says it can't find the printer driver and to please re-install Acrobat. I did what it said and I keep getting the same error message. I even installed the newest Adobe Reader like it said. I know my printer driver works. Does anyone have a solution? It seems all the money you spend on Adobe products their support staff just wants to wash their hands and send you on some wild goose chase looking for answers on their un-user friendly site instead of answering the question or making any recommendations. If I have to update it so be it. They should have told me that. This is the last time I will fork over $600 on any of their products because their service stinks. I appreciate any help from anyone who has experienced this same problem or who knows how to rectify it. God Bless, Tony

Hi Michael, Thank you so much for the reply. You would think Adobe Support could have told me that so I really appreciate it. Do you know what I need to do to upgrade it ? Can I find an upgrade on E-Bay or do I need to go to COMP USA or some other place to buy the upgrade? Last, what exactly am I looking for to upgrade it to the newest version. (Name of product). I will also remove the other program so it won't have any other issues once I get the upgrade. Thanks again and God Bless, Tony

Similar Messages

  • Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

    I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
    When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
    What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
    This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
    It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
    I hope that someone here has the answer to the problem. Anyone?

    Ok, here is the update.
    The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
    I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
    So far these do not work:
    Relicensing or Registering the Licence
    Acrofix.exe
    Anyone else have an answer? - or am I the only one suffering this really annoying issue?

  • Error Message During Vista Install W/ Bootcamp

    I crashed my original vista installation, so I am trying to get it up and running again. After deleting the old partition and creating a new one with BCA in Leopard, I get this error message during vista installation
    Windows cannot install required files. The file does not exist. Make sure all files required for installation are available, and then restart installation. Error Code: 0x80070005
    I thought maybe it was My Vista DVD, so I borrowed a friends, and it did the same thing. This is on a Macbook PRO purchased a little over a month ago.
    Please HELP! I need my vista installation up and running for work!

    "but when detecting hard drives, nothing shows up in the list."
    I don't really understand that statement as without any drives showing up how were you able to even start the install?
    At any rate, during your first installment, the one that succeded, do you remember which partition it was that you Formated with the windows installer? When you use Boot Camp to partition and install the windows os, BC sets the volume name to BOOTCAMP. As far as I know this is the one that you must use for your windows os. Before you can install windows though, you must use the windows installer to format it to NTFS <----- the format type depends on a at least a few conditions, the one that I can remember is partition size. I believe 32G and above it HAS to be NTFS. But my point is, if you try and use any other partition that might come up on your list besides the one that BC made for you, it will probably error out (if you even get anywhere at all with it). Do you know FOR SURE that you chose the correct partition to format? This is the only other possibility that I can come up with at the present time.

  • Acrobat Suite Product Activation Error Message

    I have Mac OS X 10.6.8 and updated Acrobat Pro to 9.5.1. All of the sudden (not anywhere near the time that I updated) I started getting the "Acrobat Suite Product Activation Error Message". Then it closes and quits.
    Launching Photoshop (or having it open) does nothing. The other similar forum discussions seem to concern Lion, which I don't have yet. Solutions?

    The Acrobat X Suite has Acrobat X not Acrobat 9 Pro.  So it begs the question do you have Acrobat 9 Pro Extended?

  • AcroMissingCompWClass Acrobat.exe Bad Image error message

    Hi, I have a Windows 7 PC and InDesign, IIustrator CS4. When I try to print I get AcroMissingCompWClass Acrobat.exe Bad Image error message. Has anyone come across this?

    My Acrobat 9 Pro freezes constantly. Seeing a pdf inside mutiple browser is not possible. Most of the time Acrobat 9 Pro and Acrobat Reader X starts within 5 min! As soon as I do anything, the top bar that shows "File", "Edit" etc. dissapears and averything freezes! Security software with possible firewalls I've uninstalled. Un- and re-installing Acrobat doesn't change anything. I'm using MS Windows XP, running Adobe CS4. Making any pdf's is no problem. I just can't see them. I can open a pdf inside Illustrator but that goes page by page. Any help?

  • Acrobat 8.0 Pro- Cannot Install on Vista

    I cannot install acrobat 8.0 pro to my window vista computer.  I have universal Vista on my computer - It means you can use multiple languages.  When I try to install it - at half way of installation its looking for "FONTS/KOZGOPROVI-MEDIUM.OTF" and program stop installing.  When I press cancell it stop installing and start uninstalling the program.
    Any idea out there to fix this problem.
    Thank you.

    As far as I know, the AA8 activation process is still available. It is gone for AA7. It may be an issue with Win7, 64-bit. I have only heard of 2 folks who have been successful with AA8 on a 64-bit system. Many have succeeded with the 32-bit system. I don't know if looking at that aspect will help at all. If you can download the updates separately from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows and successfully install them, maybe that will help (though I have my doubts). I really don't have any other ideas, sorry.

  • Unable to convert pdf to any other format. Tried cloud as well as acrobat reader. Reader error message "unable to contact service" and Cloud message "conversion error". I tried multiple pdf documents and checked security settings on all of them. Help Plea

    nable to convert pdf to any other format. Tried cloud as well as acrobat reader. Reader error message "unable to contact service" and Cloud message "conversion error". I tried multiple pdf documents and checked security settings on all of them. Help Please!

    Hi skydivingsnowman,
    I'm sorry you're having such trouble using the ExportPDF service. What browser are you using?
    Please try clearing your browser cache, or using a different browser (here's a list of supported browsers:   http://www.adobe.com/acom/systemreqs/.
    Please let me know if that works.
    Best,
    Sara

  • Why is Adobe website refusing to validate my Adobe Acrobat package ? The error messages says: "Your computer seems to be offline.  An Internet connection is required . Please connect to the internet and try again".  My computer is already online. it says

    Why is Adobe website refusing to validate my Adobe Acrobat package ? The error messages says: "Your computer seems to be offline.  An Internet connection is required . Please connect to the internet and try again".  My computer is already online. it says this each time I try to validate my package.

    Hi justuser,
    Please try the steps mentioned in the 'Troubleshoot connectivity issues' section of the KB: Sign in, activation, or connection errors | CS5.5 and later
    Regards,
    Rave

  • Error messages during vista startup

    Hi,
    i have strange error messages during Vista 65 loading. Everzthing going well but sistem is booting really slow.
    Don't know how explain this except some screenshoots. They are uploaded on link under.
    screenshoot1
    http://www.shock.co.ba/DSC00116.JPG
    screenshoot2
    http://www.shock.co.ba/DSC00117.JPG

    Hi dotshock,
    try this procedure http://www.lancelhoff.com/2008/09/29/unrecognized-partition-table-for-drive-80/
    Hope it helps
    Stefan

  • Error message : "Preflight.dll is missing or corrupt"

    Hi,
    I'm currently converting a bunch of PDF thesis into PDF/A 1-b through an Action (batch processing). Some of them resist conversion : Acrobat displays an error message : "Preflight.dll is missing or corrupt".
    If I do it manually (open the PDF document and then "Save as"-> "PDF/A") :
    - for 3 of them I always get the above-mentioned error message
    - for 3 others I manage to create a PDF/A 1-b version, but when I open it in Acrobat and browse through the document I get a popup telling me "Impossible to extract embedded font xxxxxxxxxxx. Some characters might be displayed or printed incorrectly" [homemade translation from french to english ;-)].
    3 fonts seem to cause this problem :
    RRTVUI+Calibri,Italic
    ALONFR+Calibri
    SAPTZM+Calibri
    N.B. : I'm using a PC with Windows XP and Acrobat XI Pro v. 11.0.3
    As I understand it, PDF/A 1-b norm requires all fonts to be included into the PDF file. But what happens when the author of the document used a font that I don't have on my computer ? Does it mean that in thoses cases I won't be able to create a PDF/A 1-b version for archiving purposes ?
    This is all the more troubling that in  one of the PDF/a 1-b with font problems, I realized that the original text has been altered (some "%" characters are not displayed at all).
    At first I intended to archive only the PDF/A 1-b version of the thesis files, but now I realize that this is much more complicated than I thought : some PDF refuse to be converted (for a yet unknown reason), and some are altered in the process !
    Can you please help me to find out :
    - why some PDFs can't be converted to PDF/A 1-b ("Preflight.dll is missing or corrupt")
    - a way to remedy the font problem ?
    Thanks !

    "As I understand it, PDF/A 1-b norm requires all fonts to be included into the PDF file. But what happens when the author of the document used a font that I don't have on my computer ? Does it mean that in thoses cases I won't be able to create a PDF/A 1-b version for archiving purposes ?"
    Yes, and yes. You have to embed it (rules of PDF/A) and therefore you have to own it. There doesn't seem to be any way around this.
    It's certainly not the case that every PDF can be made suitable for PDF/A.

  • Error message in Adobe Pdf in printer device panel when trying to create a pdf document.  I have CS3

    Error message in Adobe Pdf in printer device panel when trying to create a pdf document.  I have CS3 Web Premium with Acrobat Professional 8.  I use it fine on my old computer with Windows XP.  I recently got a new laptop with Windows 7.  I installed all my Adobe programs, and I think they are working.  When I look at Adobe PDF in the device section of the Control Panel it looks okay.  But when I try to print a Word, Photoshop, or HTML page in PDF, nothing happens.  I have tried printing both as File>print and using the PDF tab on the top menu bar.  I look at the device in the control panel and it has the yellow error warning symbol and suggests trying to troubleshoot.  I look at the document list and it says status "error".  When I try troubleshooting Windows suggests doing some Home Sharing and also suggests canceling the document I'm trying to print.  I tried re-installing just Acrobat 8 from CS3 (and have to use Photoshop CS4 disk for shared documents I guess).  I ran into a can't locate adobepdf_dll file, so did a web search on this issue and found a suggestion that I find and use the adobepdf_dll_64 file and may have to (I did have to) remove the "_64" for it to work.  I think I successfully reinstalled using that dll file- no errors came up anyway.  But still when I try printing/converting a photoshop, webpage, or word document into pdf, the pdf device in control panel still gives the error status on the document and gives the same troubleshooting advice.  Help?

    I just compared the properties between the two computers.  On the old computer it has the port as "My Documents/*.pdf".  On my new computer it lists the port as "LPT1".  I tried changing the port to "Print as File", but when I try printing a photoshop picture as pdf, I get a "Access Denied".  I then tried to create a new port on the device control panel.  I tried to create a local port "My Documents/*.pdf" port but was denied.  I ten tried to create a new port type and control panel asked for an INF file.  I wonder if this is where my problem lies.  Thoughts?

  • I keep getting an error message ''dbghelp.dll is missing.  please reinstall itunes''  did that 3 times and same results.  can't sync my iphone or even open itunes

    i keep getting an error message ''dbghelp.dll is missing. please reinstall itunes''  did that 3 times and same results.
    i can't sync my iphone and i can't open itunes
    how do i resolve this issue?

    Taken at face value, you're having trouble with a Windows OS dll.
    Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:
    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

  • Error message "Update, Live update" missing pieces

    When i turn my computer on, it comes on but I'm getting an error message saying there are missing pieces, reinstall Live Update
    I just installed leopard on my macbook pro last week. I was told that in order to bring it up to the current operating system i need to install leopard then snow leopard then lion and that is what I was trying to do. The computer still comes on but what does this mean and what should I do?
    Mac osx 10.5.8
    Thank you

    HI Mithun ,
    Check if that billing document is there in VFX3 . If it is there then try to clear it from there and then try to reverse it.
    Hopefully it will be done.
    Regards,
    Nikhil

  • Error message when trying to view/print Crystal reports in B1

    I get the following Error message when trying to view/print crystal reports in SAP B1/Crystal Reports Integration Tool for SAP Business One:   
    " Could not load file or assembly 'Crystal Decisions Windows Forms, version=12.0.2000.0, Culture=neutral, Public Key Token=692fbea551e1304'  or one of its dependencies.  The system cannot find the file specified.  ????

    Hi
    Common issues for this :
    1. Once you install crystall add on ,you need to go to Crystal report Administration >Account setup .
    Put on the user name and password and click on creating ext tables
    Try then running the report .
    If not the case ,
    make sure you install runtime .
    You need :
    1.Crystal report basic from SAP download -(Not necessary if you want only report viewer >
    2.You need to have crystal integration addon (I think service pack is SP1)
    3.Make sure you have runtime install
    When you are installing ,make sure you restart your PC before you do or remove temporary file s
    Hope this solves your issue
    Bishal

  • I am trying to print a fillable form.  It will not print and I get two error messages "document could not be printed" and "there were no pages selected to print."  Th latter is not true.  Won't print all, the page I am on, nor any series of pages inserted

    I am trying to print a fillable form - - an application for a Chinese visa.  It will not print and I get two error messages:  "document could not be printed" and   "there were no pages selected to print."  The latter is not true.  Won't print at all, the page I am on, nor any series of pages inserted.
    Am using a MAC desktop and a Cannon PIXMA MX922 printer.
    I need to print this form now that it is filled out?  What can I do? 

    Hello PW, I am having this problem and all suggestions haven't worked yet. Where is the Preferences|Documents you are referring to? I am on a PC and using Windows.
    EDIT: I found it and did, but still not working.

Maybe you are looking for

  • MPEG-2 Video Linear PCM Timecode no longer working in FCP7

    I edit daily with Final Cut Pro 7.0.3 on my MacBook Pro. I have several projects in which I imported files from an MR HD-100 hard drive. Not only did I successfully edit several projects, but I could open the individual files in QuickTime. They are 1

  • Portal error

    Hi Folks I am having an issue with the newly installed SRM  7.0 Ehp 1 system. All software units including usage type EP have been installed. Once logged in many of the SRM portall links like Supplier Services, Material Monitoring, Contract Monitorin

  • Searching for keyword "Ford" in Mail app, shuts down the app with no response

    Hi, I searched my mails with Keyword "FORD", and then the mail app just shuts down without any response. Please check the diagnostic code for more information. Provide me with solution asap. Vivek

  • Help changing code for photos.

    hi, i am a complete novice and have managed to use this code to load videos into a div on a page, make them invisable, and play each individual video on a player when clicked on via a picture link in the same page. It works fine, but now i need to ch

  • Stop boundless growth of myapp/application.xml

    I've put an orion-application.xml in my EAR in META-INF, with the <log> tag commented out. (if this is how you turn off creating the application.log ??) I see this orion-application.xml file in home/applications but oc4j (9.0.2) seems to ignore this